Panasonic Network Camera Kx Hcm250 Operating Instructions

							Operating Instructions
[For assistance, please call: 1-800-272-7033] 121
About Top View Image screen
Problem Cause and Remedy
The Top View
Image screen
(Single Camera/
Multi-Camera) does
not appear. If you are using Internet Explorer, the first time the PC
connects to Network Camera, a pop-upSecurity Warning
windowwill appear to download ActiveX Controls. When
using Windows NT, Windows 2000 or Windows XP, log on
with an appropriate account that is authorized to install
applications. Refer to page 43 for ActiveX Controls.
 On the Air time setting on page 68 may restrict the access
to Top View Image screen. Blue screen appears.
 Maximum 30 users can view the Motion JPEG
simultaneously on the network. The 31st user views the
blue screen on the Network Camera screen. Blue screen
appears.
 Network congestion may prevent the Top View Image
screen from appearing quickly. Wait for a while.
 The proxy server may prevent you from connecting directly
to Network Camera, set up not to use the proxy server.
Refer to page 26 for details.
Pan/Tilt does not
work. (including
Click to Center and
Preset Positioning)Click[Refresh]on the web browser when the
communication stops with Network Camera. The image will
refresh.
 Other clients may be operating Pan/Tilt.
 Pan/Tilt operation has reached the end of corner. Confirm
End Display appears on operation bar on page 46.
 The Pan/Tilt operation may be locked.
Refer to page 82 forCamera Setup window.
 Pan/Tilt Range values may have been specified. Assign
appropriate Pan/Tilt Range values. Refer to page 82 for
Camera Setup window.
Image is out of
focus. The lens is dirty or dust is attached. Clean the lens with a
lens cleaner.
 Network Camera cannot focus on an image within 1 m (40
inches). Keep the object more than 1 m (40 inches) off the
lens.
The color of the
image is strange. Adjust White Balance byCamera Setup window. Refer to
page 82.
 Confirm that the color setting of the PC is 16 bits or more. 
						

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Image flickers.  If the object is dark, the image will flicker. Make the
condition around Network Camera brighter.
 Wrong power line frequency makes images flicker.
Refer to page 82.
Refresh interval is
longer than the
setup. The traffic of the network, PC performance and the object
of the image affect the refresh interval. The network
congestion causes refresh interval slower than the set up.
 When more than one client are viewing, the refresh interval
becomes slower.
 Ethernet switching hub can smooth the refresh interval
especially in viewing on the Multi-Camera screen.
 Restrict the Max. Bandwidth Usage to improve network
traffic in viewing on the Multi-Camera screen.
Refer to page 61.
Suddenly image
changes to JPEG -
Regularly Refresh.ThedurationtimetodisplayMotionJPEGislimitedonTo p
View Image Setting windowon page 68.
Only half of the
image is displayed.If using Internet Explorer 4.0, use Internet Explorer 5.0 or later.
The unreadable
characters are
displayed. Use the operating system of the selected language.
 Set the Encoding or the Character Set of the selected
language on the web browser.
About Other Troubles
Problem Cause and Remedy
When you
cannot solve
your problem Call our customer call center at 1-800-272-7033.
 After the limited warranty, call our Continued Services
Technical Support Line at 1-900-555-PANA (1-900-555-7262).About Top View Image screen
Problem Cause and Remedy 
						

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5.5 Confirmation of Network Camera Operation
This procedure checks the Network Camera operation. IP address of the PC has
to be on the same network to be able to access Network Camera. If Top Page
appears, Network Camera has no defect.
1.Push theCLEAR SETTING buttonas illustrated on page 108. All settings on
Network Camera will be set to default.
2.Connect locally between the PC and Network Camera like[Typ e 1]or[Ty p e
4]configuration type shown on page 18 and page 19.
3.Follow the next steps distinguished by the operating system in the next table
to openTCP/IP Properties window.
Note
When using Windows NT, Windows 2000 and Windows XP, log on as an
administrator to accessTCP/IP Properties window. TCP/IP Properties Table
Operating
SystemSteps
Windows 95
Windows 98
Windows Me[Start]–>[Settings]–>[Control Panel]–>[Network]–>
Select[TCP/IP]with adaptor in use–>[Properties]–>
[Specify an IP address]
Windows NT[Start]–>[Settings]–>[Control Panel]–>[Network]–>
[Protocols]tab–>[TCP/IP Protocol]–>[Properties]–>
Select[Adaptor]in use–>[Specify an IP address]
Windows
2000[Start]–>[Settings]–>[Control Panel]–>[Network and
Dial-up Connections]–>[Local Area Connection Icon]in
use–>[Properties]–>Select Internet Protocol[TCP/IP]
–>[Properties]–>[Use the following IP address]
Windows XP[Start](–>[Settings])–>[Control Panel]–>[Network and
Internet Connections]–>[Network Connections]–>
[Local Area Connection Icon]in use–>[Properties]–>
Select Internet Protocol[TCP/IP]–>[Properties]–>[Use
the following IP address] 
						

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4.Record the currentTCP/IP propertiesof the PC. They are important in the
later procedure to set the TCP/IP properties of the PC back.
5.Enter 192.168.0.250 in the IP address field and 255.255.255.0 in the
Subnet Mask field and click[OK].
(Windows 95, Windows 98 and Windows Me must restart to activate the
entered TCP/IP properties.)
 Set up the unique IP address which does not overlap other IP
addresses on the network. Overlapped IP addresses on the network
cause the disorder of the network.
6.Start up the web browser. Enterhttp://192.168.0.253in the address field
and press[Enter]. If Top Page appears, Network Camera has no defect.
Note
The proxy server may prevent you from connecting directly to Network
Camera. Refer to page 26.
7.Set the TCP/IP properties of the PC back to the previous settings recorded in
step 4.
Click the language to change the display. 
						

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5.6 FCC and Other Information
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
Some wireless Network Cameras operate at frequencies that may cause
interference to nearby TVs and VCRs. To minimize or prevent such interference,
the base of the wireless Network Camera should not be placed near or on top of
a TV or VCR. If interference is experienced, move the wireless Network Camera
further away from the TV or VCR. This will often reduce or eliminate, interference.
Operating near 2.4 GHz electrical appliances may cause interference. Move away
from the electrical appliances.
Environment:Do not install Network Camera where the temperature is less than
5 °C (41 °F) or greater than 40 °C (104 °F). Allow 10 cm (4 inches) clearance
around the unit for proper ventilation. Avoid excessive smoke, dust, mechanical
vibration, shock, or direct sunlight.
Routine care:Wipe the unit with a soft cloth. Do not use benzine, thinner, or any
abrasive powder. When you leave the unit unused for a long period of time, unplug
the AC adaptor from the outlet.
If there is any trouble:Consult an authorized Panasonic Factory Service Center. 
						

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CAUTION
 To comply with FCC RF exposure requirements in uncontrolled
environment:
 This equipment must be installed and operated in accordance with
provided instructions and a minimum 20 cm (8 inches) spacing must be
provided between antenna and all persons body (excluding extremities
of hands, wrist and feet) during wireless modes of operation.
 This transmitter must not be co-located or operated in conjunction with
any other antenna or transmitter.
Medical
Consult the manufacturer of any personal medical devices, such as
pacemakers, to determine if they are adequately shielded from external RF
(radio frequency) energy. (The unit operates in the frequency range of 2400
MHz to 2483.5 MHz, and the power output level is 0.1 watts.) Do not use
the unit in health care facilities if any regulations posted in the area instruct
you not to do so. Hospitals or health care facilities may be using equipment
that could be sensitive to external RF (radio frequency) energy.
 Any changes or modifications not expressly approved by the party
responsible for compliance could void the users authority to operate this
device.
No responsibility will be taken by our company with respect to
consequences resulting from the use or the damage or both of Network
Camera. 
						

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5.7 Glossary
AdHoc
AdHoc mode is a wireless network system in which devices communicate directly
with each other, without the use of a wireless router.
CSMA/CA
Short forCarrierSenseMultipleAccess/CollisionAvoidance. CSMA/CA is a
network collision detection and resolution technique on a wireless network.
DS-SS
Short forDirectSequenceSpreadSpectrum. DS-SS is one of the modulation on
the wireless communication.
Encryption (WEP)
Short forWiredEquivalentPrivacy. WEP is a security protocol for wireless network
defined in the IEEE 802.11b standard. WEP aims to provide security by encrypting
data over radio waves so that it is protected as it is transmitted from one end point
to another.
IEEE 802.11b
IEEE 802.11b refers to the specifications developed by the IEEE for wireless
network technology. It provides 11 Mbps transmission in the 2.4 GHz band using
only DS-SS. It allows the wireless communication without complicated cabling.
Infrastructure
Infrastructure mode is one of the wireless network system in which devices
communicate with each other by first going through the wireless router. In
infrastructure mode, wireless devices can communicate with each other or can
communicate with a wired network.
SSID (ESSID)
Short forServiceSetIdentifier. SSID acts as a password when a wireless devices
tries to connect on the wireless network. All wireless devices must use the same
SSID. SSID is also called as ESSID. 
						

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Index 
						

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A
AC adaptor 12, 20, 116
ActiveX Controls 43
AdHoc mode 33, 127
Administrator 64
Alarm Mode 72
Alarm trigger 72, 73
ASCII character table 104
Authentication 11, 40, 65, 67
Auto Adjustment 63
B
Brightness 83
Broadband Router 37
Buffered Image 50, 71, 73, 74, 77, 78, 80
C
Camera Name 62
Camera Setup 82
CATV/xDSL/Optical cable modem 18
Channel 33
Circuit diagram 103
CLEAR SETTING button 15, 108
Click to Center 45
Configuration window 30
CSMA/CA 116, 127
D
Date and Time 62, 63
DC IN jack 15, 20
DC plug 20
DDNS (Dynamic Domain Name System)
61
Default Gateway 22, 60
Default Key 35
Default Setting 94, 108, 109
DHCP (Dynamic Host Configuration Pro-
tocol) 60
DNS server address 22
DS-SS 116, 127
E
E-mail 75, 77, 81
Encryption (WEP) 34, 127Ethernet 10
Ethernet port 15, 20
Ethernet switching hub 18
External Device Control Output 87, 102
External I/O 15, 102
External Output Control 87
External sensor 102
External Sensor Input 102
F
FCC and Other Information 125
File size of the image 61
Fixed Focus Lens 14
Flexible Stand 99, 100, 101
FTP (File Transfer Protocol) 74, 77, 80
G
General User 66
H
Help 40, 46
Home Position Button 47, 48
Host Name 60
I
IEEE 802.11b 8, 10, 116, 127
Image Quality 46
Image Size 46
Image Transfer 70
Important Safety Instruction 4
Indicator 14, 88
Indicator Control 88
Infrastructure mode 33, 127
Interface 10
Internet Connection 18
Internet Direct Connection 19
Internet Explorer 10
IP (Internet Protocol) address 22, 25, 60,
86
J
JPEG - Regularly Refresh 42, 51, 69
L
LAN/Intranet 18