Panasonic Network Camera Kx Hcm250 Operating Instructions

							Operating Instructions
[For assistance, please call: 1-800-272-7033] 111
No ItemsFactory Default
valueIndispensable setting Note6 1. Alarm
5.
Non Transfer without Memory Over Write
Non Transfer with Memory Over Write
Selected - -Not-selected - -
FTP Not-selected - -
Server Address or
Host Name[Blank] Required when using FTP
Required when using FTP
Required when using FTP(*1) or (*3) 1 to 255 CharactersPort No. (Usually Use 21) 21Login ID [Blank] If necessary
If necessary(*3) 0 to 63 CharactersPassword [Blank] (*3) 0 to 63 CharactersUpload File Name [Blank] (*3) 1 to 234 Characters- Login timing Every Time Every Time, One TimeOver write settingOver Write to Fixed
Upload File Name-Mail Not-selected - - Data transfer method Passive Mode Passive Mode, Active Mode--SMTP Server Address or Host Name [Blank] Required when using Mail
Required when using POP authentication
Required when using POP authentication
POP3 Server Address or Host Name [Blank] (*1) or (*3) 1 to 255 CharactersLogin ID [Blank] (*3) 0 to 63 CharactersPassword [Blank] (*3) 0 to 63 Characters
Required when using POP authentication
(*1) or (*3) 1 to 255 Characters
Required when using Mail
Required when using Mail From (Reply) [Blank] (*4) 5 to 63 Characters
To [Blank] (*4) 5 to 63 CharactersSubject [Blank] (*2) and (*7) 0 to 44 CharactersText [Blank] (*2) and (*7) 0 to 63 Characters
-
-
1  65535
4. (1)Pre-alarm Image Buffer No check - -
Image Frequency 1 Image/Hour -
-1—15
Maximum number of image per
each trigger11—3000(2)Post-alarm Image Buffer Checked - -Image Frequency 1 Image/Hour -
-1—15Maximum number of image per
each trigger1
1—3000
320 x 240 - 160 x 120, 320 x 240, 640 x 480
(2) Image Quality Standard -Favor Clarity, Standard,
Favor Motion
3. (1) Image Resolution 
						

							Operating Instructions
112
No ItemsFactory Default
valueIndispensable setting Note
1. TimerAlways - -
Start time 00:00:00 - -Stop time 23:59:59 - -Day-of-the-week setting All checked - -(2) Secondary Time No check - -
320 x 240 - 160 x 120, 320 x 240, 640 x 480
(2) Image Quality Standard -Favor Clarity, Standard,
Favor MotionFrequency1 Image/Hour -
1—15
(2) Secondary Image Buffer 
Frequency1 Image/Hour -
1—15
2. (1) Always/Operational between
3.   (1) Image Resolution
4.   (1) Primary Image Buffer 
5.
Non Transfer without Memory Over Write
Non Transfer with Memory Over Write
Selected - -Not-selected - -
FTP Not-selected - -
Server Address or Host Name [Blank] Required when using FTP
Required when using FTP(*1) or (*3) 1 to 255 CharactersPort No. (Usually Use 21) 21Login ID [Blank] (*3) 0 to 63 CharactersPassword [Blank] (*3) 0 to 63 Characters
Every Time, One TimeUpload File Name [Blank] Required when using FTP (*3) 1 to 234 CharactersData transfer method
- -
Over write settingOver Write to Fixed 
Upload File Name--
1  65535
If necessary
If necessary
Login timingEvery Time
Required when using POP authentication
Required when using POP authentication
POP3 Server Address or Host Name [Blank] (*1) or (*3) 1 to 255 Characters
Login ID [Blank] (*3) 0 to 63 CharactersPassword [Blank] (*3) 0 to 63 Characters
Required when using POP authentication
Required when using Mail 6. No Message Selected - -
Mail Not-selected - -
SMTP Server Address or Host Name [Blank] (*1) or (*3) 1 to 255 Characters
Required when using Mail
Required when using Mail
-
- From (Reply) [Blank] (*4) 5 to 63 Characters
To [Blank] (*4) 5 to 63 CharactersSubject [Blank] (*2) and (*7) 0 to 63 CharactersText [Blank] (*2) and (*7) 0 to 63 Characters
6 1. Alarm
Passive Mode Passive Mode, Active Mode 
						

							Operating Instructions
[For assistance, please call: 1-800-272-7033] 113
No ItemsFactory Default
valueIndispensable setting Note7
1. White Balance AutoAuto, Fixed (Indoor/Fluorescent_1/
Fluorescent_2/Outdoor), Hold
Camera
Setup
2. Power Line Frequency 60 Hz 60 Hz, 50 Hz
3. Brightness Control
4. Pan/Tilt/Preset ControlEnable
Enable-
- - -
-
-5. Preset Program Control Enable - -
-
- 6. Pan Range (Minimum)
7. Tilt Range (Minimum)-60 degree -60 — +60 degree, current 
-60 — +60 degree, current 
(Home Position) 0 degree -(Maximum) +60 degree
-
- -45 degree - -45 — 0 degree, current 
(Home Position) -3 degree -45 — 0 degree, current (Maximum) 0 degree -45 — 0 degree, current 
-60 — +60 degree, current 
Mail Not-selected--
SMTP Server Address or Host Name [Blank]
Required when using Mail(*1) or (*3) 1 to 255 Characters
-
- Required when using Mail
Required when using Mail From (Reply) [Blank] (*4) 5 to 63 Characters
To [Blank] (*4) 5 to 63 Characters
Subject [Blank] (*2) 
and (*7) 
0 to 44 Characters
Text [Blank] (*2) 
and (*7) 
0 to 63 Characters
Required when using POP authentication
Required when using POP authentication
POP3 Server Address or Host Name [Blank] (*1) or (*3) 1 to 255 Characters
Login ID [Blank] (*3) 0 to 63 CharactersPassword [Blank] (*3) 0 to 63 Characters
Required when using POP authentication
1. Timer 
						

							Operating Instructions
114
No ItemsFactory Default
valueIndispensable setting Note
-
10 Indicator Control
1. Turn on the Indicator during Power ON
Selected
1. Turn on the Indicator during Camera access
Not-selected - --
1. Turn off the Indicator always Not-selected - -
(*1): Address must be composed of four numeral characters (0 to 255) and divided with 3 dots, such as 192.168.0.253. (Cannot use 0.0.0.0 and 255.255.255.255)
(*2): Only [] is unavailable in the ASCII characters.
(*3): [Space], [], [], [#], [&], [%], [=], [+], [?], [] and [:] are not available in the ASCII characters.
(*4): [Space], [], [], [#], [&], [%], [=], [+], [?], [] and [:] are not available in the ASCII characters and the character set is like [text] + [@] + [text] + [.] + [text]
(*5): [Space], [], [], [#], [&], [%], [=], [+], [?], [] are not available in the ASCII characters.
(*6): [], [], [#], [&], [%], [=], [+], [?], [] and [:] are not available in the ASCII characters.
(*7): ISO-8859-1 character set for West European language and Shift-JIS character set for Japanese are available.
(*8): Only [space] and [] are unavailable in the ASCII characters.11 Update FirmwareFile Name [Blank]Required when using Update Firmware -8 Multi-Camera
Required when using Multi-Camera-
- No check
IP Address or Host Name [Blank] (*1) or (*5) 1 to 255 Characters 1. 2nd Network Camera - -
Required when using Multi-Camera
Required when using Multi-Camera
Required when using Multi-Camera
Required when using Multi-Camera
Required when using Multi-Camera Camera Name [Blank] (*3) 
and (*7)
 1 to 15 Characters
2. 3rd Network Camera No check - -
IP Address or Host Name [Blank] (*1) or (*5) 1 to 255 Characters
Camera Name [Blank] (*3) 
and (*7)
 1 to 15 Characters
3. 4th Network Camera No check - -
IP Address or Host Name [Blank] (*1) or (*5) 1 to 255 Characters
Camera Name [Blank] (*3) 
and (*7) 
1 to 15 Characters
9
External Output
Control1. Open/Short to GND Open
-
Preset Button
Preset Button
Preset Button
Preset Button-
Preset Buttons1
Upper Left
Upper Right
Lower RightLower Left
2
- (*3) 
and (*7) 
1 to 15 Characters (*3) 
and (*7) 
1 to 15 Characters
3-
-(*3) 
and (*7) 
1 to 15 Characters
4(*3) 
and (*7) 
1 to 15 Characters 
						

							Operating Instructions
[For assistance, please call: 1-800-272-7033] 115
5.3 Specifications
Network Camera Specifications
Other SpecificationItem Description
Pan/Tilt Angle Pan: -60° to +60°, Tilt: 0° to -45°
Sensor Type 1/3 inch CMOS
Number of Pixels 320,000 pixels (Effective Pixels)
Illumination 10—10,000 lx
White Balance Auto/Manual/Hold
Adjustment Brightness, White balance
Focus Fixed 1 m (40 inches)—Infinity
Caliber Ratio (F No.) F1.8
Horizontal Angle 45°
Exposure Auto
Item Description
Video Compression JPEG/3 Levels
Video Resolution 640 x 480, 320 x 240 (default), 160 x 120
Buffered Image*
1About 560 frames (320 x 240) with time display
Magnification 100% or 150%
Frame rate (in 60 Hz)*
2Max. 7.5 frames/second (640 x 480)
Max. 15 frames/second (320 x 240)
Max. 15 frames/second (160 x 120)
Supported Protocols TCP, UDP, IP, HTTP, FTP, SMTP, POP3, DHCP,
DNS,DDNS,ARP,ICMP,NTP
Message Transferring Condition When detecting the alarm
Message Transferring Method SMTP 
						

							Operating Instructions
116
Image Transferring Condition Timer: Day of the Week/Hour/Minute/Second
Alarm: External Sensor Input
Image Transferring Method SMTP, FTP
LAN Interface 10Base-T Ethernet RJ-45 connector x 1
Wireless LAN Interface Protocol: IEEE 802.11b
Antenna: Diversity Antenna
Frequency: 2400—2483.5 MHz (11 channels)
Modulation: Direct Sequence Spread Spectrum
Media Access Protocol: CSMA/CA+ACK
External I/O*
3External Sensor Input x 1
External Device Control Output x 1
Indicator Display Power/Network Communication/
Network Camera operation
Dimension (HWD) 116 mm (4.57 inches) x 116 mm (4.57 inches) x 88
mm (3.46 inches)
Excluding the antenna and protruding objects
Weight
530 (1.17 lb.) (Only the unit)
Power AC adaptor: Input 120 V AC, 60 Hz
Output 12 V DC, 780 mA
Consumption: 6.5 W (8 W in Pan/Tilt Scan)
Condition Operation temperature: +5 °C to +40 °C
(+41 °F to +104 °F)
Storage temperature: 0 °C to +50 °C
(+32 °F to +122 °F)
Humidity: 20% to 80% (No Condensation)
*
1The maximum number of frames depends on the image quality and the object
situationinBufferedImage.
*
2Frame rate varies with the network condition, the PC performance, the image
quality and the object situation.
*
3A sensor must be attached to Network Camera in order to utilize the alarm
trigger.Item Description 
						

							Operating Instructions
[For assistance, please call: 1-800-272-7033] 117
5.4 Troubleshooting
About Network Camera Setup
Problem Cause and Remedy
When Setup
CD-ROM
cannot find
Network
Camera. Reconnect the AC adaptor if installation is not completed within
20 minutes.
 Do not connect Network Camera over a broadband router.
Setup program cannot detect Network Camera.
 If IP address is not assigned to the PC, setup program cannot
find Network Camera. Confirm that IP address is assigned to
the PC in the way shown on page 23. IP address of the PC can
be assigned onTCP/IP Properties windowto access through
the steps in theTCP/IP Properties Tableon page 123.
 Confirm that the Network Configuration from setup program is
enabled onNetwork windowon page 58.
 When you set up Network Camera in[Ty p e 3], connect
temporarily Network Camera in[Ty p e 1],[Ty p e 2]or[Ty p e 4].
 Antivirus software on the PC may interfere with the setup
program. Disable the firewall of the antivirus software only
when setting up Network Camera.
When Setup
program fails to
save the
network
parameters. Reconnect the AC adaptor if installation is not completed within
20 minutes.
 Network may have the trouble. Confirm the parameters and the
connections of Network Camera through page 18—page 31.
Top Page does
not appear in
the Internet
Connection. Confirm that Default Gateway address is correct onNetwork
windowon page 58.
 The broadband router needs Port Forwarding (IP Masquerade)
feature. Refer to the broadband routers manual for details.
 Packet Filtering of the broadband router may prohibit access
from an external network. Refer to broadband routers manual
for details.
 Access Network Camera from the Internet with the global IP
address of the broadband router and port number of Network
Camera.
 Some broadband routers reject the global IP address to access
Network Camera on the same LAN. Access with the private IP
address of Network Camera. 
						

							Operating Instructions
118
When Top Page
does not
appear. Enter the correct IP address in the web browser.
 IP address and Subnet Mask of the PC and the Network
Camera must be in the same class of the private IP address on
the LAN. Refer to page 25.
 The network congestion prevents Top Page from appearing
quickly. Wait for a while.
 A proxy server may prevent you from connecting directly to
Network Camera, set up not to use the proxy server. Refer to
page 26 for details.
 When Top Page does not appear, port number 80 might not be
available. Ask your ISP for the available port number.
 When you use DDNS, you need to set Default Gateway and
DNS server address. Refer to page 58 forNetwork window.
 If Top Page does not appear in the above procedure, press the
CLEAR SETTING button and set up with the Setup CD-ROM
again.
 The procedure on page 123 can be established if Network
Camera has a defect.
When forgetting
the IP address
of the Network
Camera.Check an IP address by using the Setup CD-ROM.Network
Camera List windowon page 29 can tell you the IP address of
Network Camera.
When forgetting
the password to
access Setup
Page.Follow the steps below.
1.Initialize Network Camera by pressing the CLEAR SETTING
button.
2.Reconfigure Network Camera.
Indicator does
not light up. Confirm that the standard AC adaptor PSLP1233 (Order No.
PSLP1233Z) is used.
 Confirm that the Indicator Control is disabled. Refer to page 88
forIndicator Control window.
Indicator is
orange. Ethernet cable is not connected properly.
 PC, Ethernet hub or broadband router is not working.About Network Camera Setup
Problem Cause and Remedy 
						

							Operating Instructions
[For assistance, please call: 1-800-272-7033] 119
Green indicator
continues
blinking.Internal Failure of the server or the congestion on the network
traffic when using DHCP may prevent Network Camera from
getting the IP address. Ask the network administrator or your ISP.
Orange
indicator
continues
blinking.Orange indicator blinks when updating firmware on page 91. When
the Update Firmware failed, refer to page 120.
Red indicator
continues
blinking.If you cannot access Network Camera, the Network Camera
hardware may be defective. Call our customer call center.
Image Transfer
on e-mail or FTP
does not work. Default Gateway and DNS server address should be set up on
Network windowon page 58.
 If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
[Passive Mode] or [Active Mode] is available.
 Select [One Time] for Login Timing when transferring images
by FTP in shor t duration time.
Timer mode
transfers older
images.Short interval of Image Buffer Frequency makes Network Camera
transfer the older images. Set the interval long enough to transfer
the images. Buffered Image screen enables you to check this
setting.
Wireless
communication
does not work. Signal strength is weak. Change the location of Network
Camera or get rid of the obstacle around Network Camera.
 SSID and Encryption setting of Network Camera are different
from those of the wireless router or the wireless LAN card of
PC. SSID and Encryption setting must be identical between
Network Camera and wireless router.
 Draw out the Ethernet cable and reconnect the AC adaptor for
Network Camera to recognize the Wireless Communication
mode.
Wired
communication
does not work.Reconnect AC adaptor for Network Camera to recognize the
change from wireless to wired communication or vice versa.About Network Camera Setup
Problem Cause and Remedy 
						

							Operating Instructions
120
Update
Firmware has
not finished.When Update Firmware is interrupted by power off, or for network
troubles and other problems, follow the procedure below.
*
1Refer to page 91 for the Update Firmware. About Network Camera Setup
Problem Cause and Remedy
No Top PageUpdate
Firmware
window
Yes Turn on Network Camera and the PC.
Enter the IP address on the web browser to access
Network Camera.
Top Page or Update
Firmware window?
Is the Version wished number? Access Setup Page or Status window.
Check the Firmware Version No. on
Setup Page.
Perform Update
Firmware*1.
Update Firmware is completed.