Panasonic Network Camera Kx Hcm10 Operating Instructions

							Operating Instructions
[For assistance, please call: 1-800-272-7033]                                  101
5.2 Default Settings List
No ItemsFactory Default
valueIndispensable setting Note1 Network1. Network Configuration Checked - -
2. Port No. 80 - 1–65535
Static : IP Address 192.168.0.253 If necessary
If necessary
If necessary(*1)
(*1)
(*1)
(*1)Static : Subnet Mask 255.255.255.0DHCP : Host Name [Blank] (*3) 0 to 63 Characters
3. Default Gateway [Blank] Required when using Gateway4. DNS Server1 & DNS server 2 [Blank] Required when using DNS
Required when using DDNS5. DDNS No check - -
Your e-mail address [Blank] (*4) 5 to 255 Characters
6. Max Bandwidth usage (Mbps) Unlimited - 0.1, 0.2, 0.3, 0.5, 1.0,Unlimited
2 Name/Time1. Camera Name NetworkCamera - (*3) and (*7) 1 to 15 Characters
2. Date and Time
(AM/PM, 24H)AM/PM - -2. Date and Time
(Year/Month/Day/Hour/Minute)No changing - -3.
Auto Adjustment
No check - -
3
NTP Server Address or Host Name
[Blank] - (*1) or (*3) 1 to 255 Characters
Time Zone GMT-05:00 - -
1. Authentication Enable None - -
Security:
Administrator
2. ID [Blank] Required when setting Authentication
Required when setting Authentication
Required when setting Authentication(*3) 4 to 15 Characters
Password [Blank] (*3) 4 to 15 CharactersRetype Password [Blank] (*3) 4 to 15 Characters
4(1.) User ID List No entry - -
Security:
General User
5
Top View Image 
Setting(2.) New User: ID [Blank] Required when setting General User
Required when setting General User
Required when setting General User(*3) 4 to 15 Characters
New User: Password [Blank] (*3) 4 to 15 CharactersNew User: Retype Password [Blank] (*3) 4 to 15 Characters
1. Language English (US) -French, German, Italian, 
Spanish, Japanese, etc.
2. Top Page title [Blank] -
-
-
(*6) and (*7) 0 to 63 Characters
Image URL [Blank] (*8) 0 to 127 Characters
Link URL [Blank] (*8) 0 to 127 Characters 
						

							Operating Instructions
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No ItemsFactory Default
valueIndispensable setting Note5 Top View Image320 x 240 - 160 x 120, 320 x 240, 640 x 480
SettingImage Quality Standard -Favor Clarity, Standard,
Favor Motion
Refresh Interval
30 s-10, 15, 20, 25, 30,45 s,
1, 2, 3, 5 min
320 x 240 - 160 x 120,320 x 240
Image Quality Standard -Favor Clarity, Standard,
Favor Motion
5. Limit time of Continuous Motion JPEG
Unlimited - 10 s—Unlimited
6. Always/Operational betweenAlways - -
0h 0min — 0h 0min - -
All checked - -
Time 1 — 4
Day-of-the-week setting Refresh Interval
30 s-10, 15, 20, 25, 30,45 s,
1, 2, 3, 5 min
3. Single Camera Image Resolution
4. Multi-Camera Image Resolution
6 Image Transfer
1. Trigger SettingNon transfer - -
1. Non transferEnable - -
Always - -
1. Alarm
Start time 00:00:00 - -
Stop time 23:59:59 - -Day-of-the-week setting All checked - -Alarm enable condition Rising - -(2)Secondary Time No check - -Alarm enable condition, Rising - -
320 x 240 - 160 x 120, 320 x 240, 640 x 480
(2) Image Quality Standard -Favor Clarity, Standard,
Favor Motion
2. Capture Control
2. (1) Always/Operational between
3. (1) Image Resolution
4. (1)Pre-alarm Image Buffer No check - -
Image Frequency 1 Image/Hour -
--Maximum number of image per
each trigger11—400(2)Post-alarm Image Buffer Checked - -Image Frequency 1 Image/Hour -
--Maximum number of image per
each trigger1
1—400 
						

							Operating Instructions
[For assistance, please call: 1-800-272-7033]                                  103
No ItemsFactory Default
valueIndispensable setting Note6 1. Alarm5.
Non Transfer without Memory Over Write
Non Transfer with Memory Over Write
Selected - -Not-selected - -
FTP Not-selected - -
Server Address or
Host Name[Blank] Required when using FTP
Required when using FTP
Required when using FTP(*1) or (*3) 1 to 255 CharactersPort No. (Usually Use 21) 21Login ID [Blank] If necessary
If necessary(*3) 0 to 63 CharactersPassword [Blank] (*3) 0 to 63 CharactersUpload File Name [Blank] (*3) 1 to 234 Characters
-
Login timing Every Time Every Time, One Time
Over write settingOver Write to Fixed
Upload File Name-Mail Not-selected - - Data transfer method Passive Mode Passive Mode, Active Mode--SMTP Server Address or Host Name [Blank] Required when using Mail
Required when using POP authentication
Required when using POP authentication
POP3 Server Address or Host Name [Blank] (*1) or (*3) 1 to 255 CharactersLogin ID [Blank] (*3) 0 to 63 CharactersPassword [Blank] (*3) 0 to 63 Characters
Required when using POP authentication
(*1) or (*3) 1 to 255 Characters
Required when using POP authentication
Required when using POP authentication
POP3 Server Address or Host Name [Blank] (*1) or (*3) 1 to 255 CharactersLogin ID [Blank] (*3) 0 to 63 CharactersPassword [Blank] (*3) 0 to 63 Characters
Required when using POP authentication
Required when using Mail
Required when using Mail
Required when using Mail From (Reply) [Blank] (*4) 5 to 63 Characters
To [Blank] (*4) 5 to 63 CharactersSubject [Blank] (*2) and (*7) 0 to 44 CharactersText [Blank] (*2) and (*7) 0 to 63 Characters6. No Message Selected --
-
-Mail Not-selected - -SMTP Server Address or Host Name [Blank] (*1) or (*3) 1 to 255 Characters
Required when using Mail
Required when using Mail
-
- From (Reply) [Blank] (*4) 5 to 63 Characters
To [Blank] (*4) 5 to 63 CharactersSubject [Blank] (*2) and (*7) 0 to 63 CharactersText [Blank] (*2) and (*7) 0 to 63 Characters
1  65535 
						

							Operating Instructions
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No ItemsFactory Default
valueIndispensable setting Note
1. TimerAlways - -
Start time 00:00:00 - -Stop time 23:59:59 - -Day-of-the-week setting All checked - -(2) Secondary Time No check - -
320 x 240 - 160 x 120, 320 x 240, 640 x 480
(2) Image Quality Standard -Favor Clarity, Standard,
Favor MotionFrequency1 Image/Hour - -
(2) Secondary Image Buffer 
Frequency1 Image/Hour - -2. (1) Always/Operational between
3. (1) Image Resolution
4. (1) Primary Image Buffer 
5.
Non Transfer without Memory Over Write
Non Transfer with Memory Over Write
Selected - -Not-selected - -
FTP Not-selected - -
Server Address or Host Name [Blank] Required when using FTP
Required when using FTP(*1) or (*3) 1 to 255 CharactersPort No. (Usually Use 21) 21Login ID [Blank] (*3) 0 to 63 CharactersPassword [Blank] (*3) 0 to 63 CharactersUpload File Name [Blank] Required when using FTP (*3) 1 to 234 CharactersLogin timing Every Time Every Time, One TimeOver write settingOver Write to
Fixed Upload File
Name- -
-Mail Not-selected - -SMTP Server Address or Host Name [Blank] Required when using Mail (*1) or (*3) 1 to 255 Characters
-
- Required when using Mail
Required when using Mail From (Reply) [Blank] (*4) 5 to 63 Characters
To [Blank] (*4) 5 to 63 CharactersSubject [Blank] (*2) 
and (*7) 
0 to 44 Characters
Text [Blank] (*2) 
and (*7) 
0 to 63 Characters1  65535
If necessary
If necessary
Required when using POP authentication
Required when using POP authentication
POP3 Server Address or Host Name [Blank] (*1) or (*3) 1 to 255 CharactersLogin ID [Blank] (*3) 0 to 63 CharactersPassword [Blank] (*3) 0 to 63 Characters
Required when using POP authentication
Data transfer method Passive Mode Passive Mode, Active Mode- 
						

							Operating Instructions
[For assistance, please call: 1-800-272-7033]                                  105
No ItemsFactory Default
valueIndispensable setting Note71. White Balance AutoAuto, Fixed (Indoor/Fluorescent_1/
Fluorescent_2/Outdoor), Hold
Camera
Setup
2. Power Line Frequency 60 Hz 60 Hz, 50 Hz
3. Brightness Control
4. Pan/Tilt/Preset ControlEnable
Enable-
- - -
-
-5. Preset Program Control Enable - -
8 Multi-Camera6. Pan Range (Minimum) -60 degree -
-
(Home Position) 0 degree
Required when using Multi-Camera
Required when using Multi-Camera
Required when using Multi-Camera
Required when using Multi-Camera
Required when using Multi-Camera(Maximum) +60 degree7. Tilt Range (Minimum)
(Home Position)-45 degree
-3 degree-
- -(Maximum) 0 degree -1. 2nd Network Camera No check - -IP Address or Host Name [Blank] Required when using Multi-Camera (*1) or (*5) 1 to 255 CharactersCamera Name [Blank] (*3) 
and (*7)
 1 to 15 Characters
2. 3rd Network Camera No check - -IP Address or Host Name [Blank] (*1) or (*5) 1 to 255 CharactersCamera Name [Blank] (*3) 
and (*7)
 1 to 15 Characters
3. 4th Network Camera No check -
--IP Address or Host Name [Blank] (*1) or (*5) 1 to 255 CharactersCamera Name [Blank] (*3) 
and (*7) 
1 to 15 Characters
9External Output
Control1. Open/Short to GND Open
-
-60     +60 degree,current-60     +60 degree,current-60     +60 degree,current-45     0 degree,current-45     0 degree,current-45     0 degree,current 
						

							Operating Instructions
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No ItemsFactory Default
valueIndispensable setting Note(*1): Address must be composed of four numeral characters (0 to 255) and divided with 3 dots, such as 192.168.0.253. (Cannot use 0.0.0.0 and 255.255.255.255)
(*2): Only [] is unavailable in the ASCII characters.
(*3): [Space], [], [], [#], [&], [%], [=], [+], [?], [] and [:] are not available in the ASCII characters.
(*4): [Space], [], [], [#], [&], [%], [=], [+], [?], [] and [:] are not available in the ASCII characters and the character set is like [text] + [@] + [text] + [.] + [text]
(*5): [Space], [], [], [#], [&], [%], [=], [+], [?], [] are not available in the ASCII characters.
(*6): [], [], [#], [&], [%], [=], [+], [?], [] and [:] are not available in the ASCII characters.
(*7): ISO-8859-1 character set for West European language and Shift-JIS character set for Japanese are available.
(*8): Only [space] and [] are unavailable in the ASCII characters.
Preset Button
Preset Button
Preset Button
Preset Button
Preset Buttons
1
Upper Left
Upper Right
Lower RightLower Left
2
- (*3) 
and (*7) 
0 to 15 Characters -(*3) 
and (*7) 
0 to 15 Characters-
3-
-(*3) 
and (*7) 
0 to 15 Characters
4(*3) 
and (*7) 
0 to 15 Characters
-
10 Indicator Control
1. Turn on the Indicator during Power ON
Selected
1. Turn on the Indicator during Camera access
Not-selected - --
1. Turn off the Indicator always Not-selected - -
11 Update FirmwareFile Name [Blank]Required when using Update Firmware - 
						

							Operating Instructions
[For assistance, please call: 1-800-272-7033]                                  107
5.3 Specifications
Network Camera Specifications
Other SpecificationItem Description
Pan/Tilt Angle Pan: -60° to +60°, Tilt: 0° to -45°
Sensor Type 1/3 inch CMOS
Number of Pixels 320,000 pixels (Effective Pixels)
Illumination 10—10,000 lx
White Balance Auto/Manual/Hold
Adjustment Brightness, White balance
Focus Fixed 1 m (40 inches)—Infinity
Caliber Ratio (F No.) F1.8
Horizontal Angle 45°
Exposure Auto
Item Description
Video Compression JPEG/3 Levels
Video Resolution 640 x 480, 320 x 240 (default), 160 x 120
Buffered Image*
1About 80 frames (320 x 240) with time display
Magnification 100% or 150%
Frame rate (in 60 Hz)*
2Max. 7.5 frames/second (640 x 480)
Max. 15 frames/second (320 x 240)
Max. 15 frames/second (160 x 120)
Supported Protocols TCP, UDP, IP, HTTP, FTP, SMTP, POP3, DHCP, 
DNS, DDNS, ARP, ICMP, NTP
Message Transferring Condition When detecting the alarm
Message Transferring Method SMTP 
						

							Operating Instructions
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Image Transferring Condition Timer: Day of the Week/Hour/Minute/Second
Alarm: External Sensor Input
Image Transferring Method SMTP, FTP
Interface 10Base-T Ethernet RJ-45 connector x 1
External I/O*
3External Sensor Input x 1
External Device Control Output x 1
Power Indicator Display Power/Network Camera operation
Ethernet Indicator Display Network Communication
Dimension  (HWD) 116 mm (4.57 inches) x 115 mm (4.53 inches) x 72 
mm (2.83 inches)
Weight
350   (0.77 lb.) (Only the unit)
Power Supply AC adaptor: Input 120 V AC
Output 9 V DC
Consumption: 8 W
Condition Operation temperature: +5 °C to +40 °C
(+41 °F to +104 °F)
Storage temperature: 0 °C to +50 °C
(+32 °F to +122 °F)
Humidity: 20% to 80% (No Condensation)
*
1The maximum number of frames depends on the image quality and the object 
situation in Buffered Image.
*
2Frame rate varies with the network condition, the PC performance, the image 
quality and the object situation.
*
3A sensor must be attached to Network Camera in order to utilize the alarm 
trigger.Item Description 
						

							Operating Instructions
[For assistance, please call: 1-800-272-7033]                                  109
5.4 Troubleshooting
About Network Camera Setup
Problem Cause and Remedy
When Setup 
CD-ROM 
cannot find 
Network 
Camera.•Reconnect the AC adaptor if installation is not completed within 
20 minutes.
•Do not connect Network Camera over a broadband router. 
Setup program cannot detect Network Camera.
•If IP address is not assigned to the PC, setup program cannot 
find Network Camera. Confirm that IP address is assigned to 
the PC in the way shown on page 23. IP address of the PC can 
be assigned on TCP/IP Properties window to access through 
the steps in the TCP/IP Properties Table on page 24. 
•Confirm that the Network Configuration from setup program is 
enabled on Network window on page 54.
•When you set up Network Camera in [Type 3], connect 
temporarily Network Camera in [Type 1], [Type 2] or [Type 4].
•Antivirus software on the PC may interfere with the setup 
program. Disable the firewall of the antivirus software only 
when setting up Network Camera.
When Setup 
program fails to 
save the 
network 
parameters.•Reconnect the AC adaptor if installation is not completed within 
20 minutes.
•Network may have the trouble. Confirm the parameters and the 
connections of Network Camera through page 18—page 31.
Top Page does 
not appear in 
the Internet 
Connection.•Confirm that Default Gateway address is correct on Network 
window on page 54.
•The broadband router needs Port Forwarding (IP Masquerade) 
feature. Refer to the broadband routers manual for details.
•Packet Filtering of the broadband router may prohibit access 
from an external network. Refer to broadband routers manual 
for details.
•Access Network Camera from the Internet with the global IP 
address of the broadband router and port number of Network 
Camera.
•Some broadband routers reject the global IP address to access 
Network Camera on the same LAN. Access with the private IP 
address of Network Camera. 
						

							Operating Instructions
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When Top Page 
does not 
appear.•Enter the correct IP address in the web browser.
•IP address and Subnet Mask of the PC and the Network 
Camera must be in the same class of the private IP address on 
the LAN. Refer to page 25.
•The network congestion prevents Top Page from appearing 
quickly. Wait for a while.
•A proxy server may prevent you from connecting directly to 
Network Camera, set up not to use the proxy server. Refer to 
page 26 for details.
•When Top Page does not appear, port number 80 might not be 
available. Ask your ISP for the available port number.
•When you use DDNS, you need to set Default Gateway and 
DNS server address. Refer to page 54 for Network window.
•If Top Page does not appear in the above procedure, press the 
CLEAR SETTING button and set up with the Setup CD-ROM 
again.
•The procedure on page 115 can be established if Network 
Camera has a defect.
When forgetting 
the IP address 
of the Network 
Camera.Check an IP address by using the Setup CD-ROM. Network 
Camera List window on page 29 can tell you the IP address of 
Network Camera.
When forgetting 
the password to 
access Setup 
Page.Follow the steps below.
1.Initialize Network Camera by pressing the CLEAR SETTING 
button.
2.Reconfigure Network Camera.
Power Indicator 
does not light 
up.•Confirm that the standard AC adaptor PQLV10 (Order No. 
PQLV10Y) is used.
•Confirm that the Indicator Control is disabled. Refer to page 84 
for Indicator Control window.
Ethernet 
Indicator does 
not light up.•Ethernet cable is not connected properly.
•PC, Ethernet hub or broadband router is not working.About Network Camera Setup
Problem Cause and Remedy