Panasonic Network Camera BL-C10A Installation Guide
Have a look at the manual Panasonic Network Camera BL-C10A Installation Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 10737 Panasonic manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
![Page 23
Installation/Troubleshooting
23[For assistance, please call: 1-800-272-7033]
Troubleshooting
2.4 About Privacy Mode
The image
refreshes very
slowly. Multiple users are accessing the camera.
If multiple users are accessing the camera, the image
refreshes slowly.
You are not using an Ethernet switching hub.
If you view multiple cameras on the Multi-Camera page, the
image refreshes slowly. Use an Ethernet switching hub.
The image may refresh slowly, depending on image resolution,
image quality,...](http://img.usermanuals.tech/thumb/58/75073/w64_blc10it_d-22.png "Page 23
Installation/Troubleshooting
23[For assistance, please call: 1-800-272-7033]
Troubleshooting
2.4 About Privacy Mode
The image
refreshes very
slowly. Multiple users are accessing the camera.
If multiple users are accessing the camera, the image
refreshes slowly.
You are not using an Ethernet switching hub.
If you view multiple cameras on the Multi-Camera page, the
image refreshes slowly. Use an Ethernet switching hub.
The image may refresh slowly, depending on image resolution,
image quality,...")
![Page 25
Installation/Troubleshooting
25[For assistance, please call: 1-800-272-7033]
Troubleshooting
Pyroelectric
infrared sensor
is
malfunctioning. The pyroelectric infrared sensor may malfunction in the following
areas.
Where direct sunlight hits the object
In a greasy or humid place like a kitchen
Where there are sharp temperature changes like near an air
conditioner
Where there is an obstacle such as glass in front of the
camera
Where the object is exposed to strong light
Near a radio...](http://img.usermanuals.tech/thumb/58/75073/w64_blc10it_d-24.png "Page 25
Installation/Troubleshooting
25[For assistance, please call: 1-800-272-7033]
Troubleshooting
Pyroelectric
infrared sensor
is
malfunctioning. The pyroelectric infrared sensor may malfunction in the following
areas.
Where direct sunlight hits the object
In a greasy or humid place like a kitchen
Where there are sharp temperature changes like near an air
conditioner
Where there is an obstacle such as glass in front of the
camera
Where the object is exposed to strong light
Near a radio...")
![Page 26
Installation/Troubleshooting
26
Troubleshooting
2.6 About Operation Bar
Problem Cause and Remedy
Pan/tilt, click to
center and
preset features
do not work. Your PC is not connected to the camera.
Click [Refresh] on the web browser. Confirm that the image
refreshes, and operate the pan/tilt functions.
The camera is not turned on.
Confirm that the camera is turned on.
Multiple users are operating the camera simultaneously.
Wait for a while, and access the camera again.
The pan/tilt reaches its...](http://img.usermanuals.tech/thumb/58/75073/w64_blc10it_d-25.png "Page 26
Installation/Troubleshooting
26
Troubleshooting
2.6 About Operation Bar
Problem Cause and Remedy
Pan/tilt, click to
center and
preset features
do not work. Your PC is not connected to the camera.
Click [Refresh] on the web browser. Confirm that the image
refreshes, and operate the pan/tilt functions.
The camera is not turned on.
Confirm that the camera is turned on.
Multiple users are operating the camera simultaneously.
Wait for a while, and access the camera again.
The pan/tilt reaches its...")
![Page 27
Installation/Troubleshooting
27[For assistance, please call: 1-800-272-7033]
Troubleshooting
2.7 About Image Buffer/Transfer
Problem Cause and Remedy
The camera
does not
transfer the
image by E-mail
or FTP. The default gateway and DNS server addresses are not
assigned correctly.
Assign them correctly (see page 28 of the Operating
Instructions in the Setup CD-ROM).
Login ID and password for E-mail or FTP are invalid.
Make sure that you enter your correct login ID and password.
The camera
does...](http://img.usermanuals.tech/thumb/58/75073/w64_blc10it_d-26.png "Page 27
Installation/Troubleshooting
27[For assistance, please call: 1-800-272-7033]
Troubleshooting
2.7 About Image Buffer/Transfer
Problem Cause and Remedy
The camera
does not
transfer the
image by E-mail
or FTP. The default gateway and DNS server addresses are not
assigned correctly.
Assign them correctly (see page 28 of the Operating
Instructions in the Setup CD-ROM).
Login ID and password for E-mail or FTP are invalid.
Make sure that you enter your correct login ID and password.
The camera
does...")
![Page 29
Installation/Troubleshooting
29[For assistance, please call: 1-800-272-7033]
Memo](http://img.usermanuals.tech/thumb/58/75073/w64_blc10it_d-28.png "Page 29
Installation/Troubleshooting
29[For assistance, please call: 1-800-272-7033]
Memo")
![Page 31
Installation/Troubleshooting
31[For assistance, please call: 1-800-272-7033]
Memo](http://img.usermanuals.tech/thumb/58/75073/w64_blc10it_d-30.png "Page 31
Installation/Troubleshooting
31[For assistance, please call: 1-800-272-7033]
Memo")
![Page 32
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
PSQX3228YB KK0604RM5115
2004 Panasonic Communications Co., Ltd. All Rights Reserved.
Panasonic Puerto Rico, Inc.
Carefully pack your unit, preferably in the original carton.
Attach a letter, detailing the symptom, to the outside of the carton.
Symptom
The information in this document is subject to change without notice.
Send the unit to an authorized servicenter, prepaid and adequately insur\
ed.
Do not send...](http://img.usermanuals.tech/thumb/58/75073/w64_blc10it_d-31.png "Page 32
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
PSQX3228YB KK0604RM5115
2004 Panasonic Communications Co., Ltd. All Rights Reserved.
Panasonic Puerto Rico, Inc.
Carefully pack your unit, preferably in the original carton.
Attach a letter, detailing the symptom, to the outside of the carton.
Symptom
The information in this document is subject to change without notice.
Send the unit to an authorized servicenter, prepaid and adequately insur\
ed.
Do not send...")
Installation/Troubleshooting 31[For assistance, please call: 1-800-272-7033] Memo
Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America PSQX3228YB KK0604RM5115 2004 Panasonic Communications Co., Ltd. All Rights Reserved. Panasonic Puerto Rico, Inc. Carefully pack your unit, preferably in the original carton. Attach a letter, detailing the symptom, to the outside of the carton. Symptom The information in this document is subject to change without notice. Send the unit to an authorized servicenter, prepaid and adequately insur\ ed. Do not send your unit to the Panasonic Consumer Electronics Company list\ ed below or to executive or regional sales offices. These locations do not repair consu\ mer products. When you ship the product Panasonic Servicenters are listed in the servicenter directory. Call 1-800-272-7033 for the location of an authorized servicenter. This Network Camera is designed for use in the United States of America.\ Sale or use of this product in other countries/areas may violate local l\ aws. For product service Copyright:This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.