Panasonic Network Camera Bb Hcm311a Operating Instructions

							Operating Instructions
Please read this manual before using and save this manual for future reference.
Network Camera
Panasonic Network Camera Website: http://www.panasonic.com/netcam
for customers in the USA or Puerto Rico
Model No.  BB-HCM311A
BB-HCM311A 
						

							Operating Instructions
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Main Features
IPv6*1 Network Camera
Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6), IPv6 
was created to address the additional IP addresses that will be needed as the 
Internet continues to expand. Since the camera also supports IPv4 that's currently 
used, it is "dual stack" design will seamlessly operate while IPv6 is phased in. For 
more information in IPv6 you wish to visit http://www.ipv6.org/. See page 13 for 
more information.
Audio 2-way Communication*2 (Walkie-talkie Type) (IPv4 Only)
Your Panasonic Network Camera now provides 2-way audio, between the camera 
and your PC. You will be able to hear the person on camera and respond using a 
microphone connected to your PC's sound card (customer-provided.) They will 
hear your response through the amplified speaker (customer-provided) connected 
to the camera. The audio feature uses a Java
TM applet that is installed during the 
installation procedure.
For example, the camera can be used in the following various locations:
• In the baby's room, to hear if the baby is crying.
• At the front door, to see and hear who is at the door.
• In the children's play room, to see and hear if they are safe.
Note
PLEASE NOTE that under certain circumstances, audio/video recording may 
be PROHIBITED by law. This device should be used only in compliance with 
all applicable federal, state and local statutes.
Better Image Quality
The CCD sensor and the color night view mode provides better image quality and 
low light performance.
• The CCD sensor gives you clear image.
• You can monitor live video (Motion JPEG) that refreshes its image 30 frames 
per second.
• Color night view mode allows you to monitor the camera in low illuminance.
*1To connect in IPv6, subscribe to the ISP's "IPv4/IPv6 Dual-Stack" or "IPv6 over IPv4 
Tunneling" service. The camera does not work in IPv6-only network.
*2Audio feature does not work on mobile phones. Talk button and Listen button cannot be used 
simultaneously. In IPv6, the audio feature does not work. It will be supported by the firmware 
update in the future. In consequence of traffic and network environments, the audio may be 
delayed or may break up. 
						

							Operating Instructions
[For assistance, please call: 1-800-272-7033]                                 3
Various Camera Control Features
The camera pans or tilts fast in maximum 80 ° per second. (The previous model: 
21 ° per second) You can control the camera at high speed from your PC or mobile 
phone. Alarm position feature also allows the camera to automatically turn the lens 
to the alarm position. Additionally, the following control features are available to 
easily and quickly monitor the camera.
SD Memory Card*1 Recording
The camera has an SD memory card slot. You can record camera images to the 
SD memory card. If you enable alarm buffer/transfer, you can record the image at 
the timing of signal detection of door sensor or light. About 58,000 images (320 x 
240 resolution and standard quality) can be recorded to 1 GB SD memory card. If 
you enable 1-minute interval timer buffer/transfer, you can record the images for 
about 42 days. 
Enhanced Multi-Camera Page
Multi-Camera page displays up to 4 cameras while supporting each audio 2-way 
communication. The previous model displays only 4 cameras, but this camera can 
switch 3 sets of 4 cameras. Additionally, the camera can displays maximum 12 
cameras on a page in a static image.
Supporting Viewnetcam.com service
Viewnetcam.com service allows you to access the camera over the Internet with 
your favorite domain name (e.g. bob.viewnetcam.com) instead of a global IP 
address.
Multi-Language Display
Top page, Single Camera and Multi-Camera page can be displayed inEnglish, 
French, German, Italian, Spanish, Russian, Simplified Chinese or Japanese. The 
Setup, Maintenance and Support pages are displayed only in English or Japanese. Click to Center......... When you click a certain point on the camera image, the 
point is centered on the image.
Preset Position......... You can register 8 preset positions. When you click each 
button, the image switches to its position.
Output Control......... You can control the external devices (Open or Short to 
GND) (E.g., turning the light on or ringing a buzzer).
*1SD memory card is sold separately. The camera supports 64 MB, 128 MB, 256 MB, 512 MB 
or 1 GB SD memory card. 
						

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How to Use This Documentation
The camera includes the following 2 manual types.
•Installation/Troubleshooting
Installation/Troubleshooting provides explanations for accessories included 
with the camera, the initial configuration, and troubleshooting tips. The 
Installation/Troubleshooting helps you to easily configure the camera.
•Operating Instructions (This manual)
Operating Instructions explains about operations, settings, features and the 
cleaning method when using the camera.
Abbreviations
•UPnPTM is the abbreviation for Universal Plug and Play.
• "Network Camera" is called "Camera" in this Operating Instructions.
Trademarks
• Adobe, Acrobat and Reader are either registered trademarks or trademarks of 
Adobe Systems Incorporated in the United States and/or other countries.
• Ethernet is either a registered trademark or a trademark of Xerox Corporation 
in the United States and/or other countries.
• Microsoft, Windows and ActiveX are either registered trademarks or 
trademarks of Microsoft Corporation in the United States and/or other 
countries.
• Pentium is a trademark or registered trademark of Intel Corporation or its 
subsidiaries in the United States and other countries.
• Java is a trademark or registered trademark of Sun Microsystems, Inc. in the 
United States and other countries.
• SD mark is a trademark of the SD Card Association.
• Screen shots reprinted with permission from Microsoft Corporation.
• All other trademarks identified herein are the property of their respective 
owners. 
						

							Operating Instructions
[For assistance, please call: 1-800-272-7033]                                 5
System Requirements for your PC
Your PC (Personal Computer) and network must meet the following technical 
specifications for the camera to work properly.
For IPv4 Connection
Item Description
Operating 
SystemMicrosoft
® Windows® XP, Microsoft® Windows® 2000
Microsoft® Windows® Me, Microsoft® Windows® 98SE
CPU•For viewing single camera
Pentium
® III (800 MHz or greater is recommended.)
•For viewing multiple cameras
Pentium 4 (1.8 GHz or greater is recommended.)
ProtocolTCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ARP, ICMP)
Interface10/100 Mbps network card installed
Web BrowserInternet Explorer 6.0 or later (Not included on the Setup CD-
ROM)
AudioAudio input/output feature (Microphone or speaker)
Java 1.4.2_04 
						

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Notes
• Audio feature works only with IPv4 connection.
• See Panasonic Network Camera support website at 
http://panasonic.co.jp/pcc/products/en/netwkcam/ for the latest 
information about web browser. For IPv6 Connection
Item Description
Operating 
SystemMicrosoft
® Windows® XP Service Pack 1
CPU•For viewing single camera
Pentium III (800 MHz or greater is recommended.)
•For viewing multiple cameras
Pentium 4 (1.8 GHz or greater is recommended.)
ProtocolTCP/IP protocol (HTTP, TCP, UDP, IP, DNS, ICMPv6, NDP)
Interface10/100 Mbps network card installed
Web BrowserInternet Explorer 6.0 or later (Not included on the Setup CD-
ROM) 
						

							Operating Instructions
[For assistance, please call: 1-800-272-7033]                                 7
IMPORTANT SAFETY INSTRUCTIONS
When using this unit, basic safety precautions should always be followed to reduce 
the risk of fire, electric shock, or personal injury.
1.Read and understand all instructions.
2.Keep these instructions.
3.Heed all warnings.
4.Follow all instructions.
5.After taking away the sand or the dust on the lens cover, wipe the lens cover 
with a dry cloth.
6.Do not install near any heat sources such as radiators, heat registers, stoves, 
or other devices (including amplifiers) that produce heat.
7.Protect the power cord from being walked on or pinched particularly at plugs, 
convenience receptacles, and the point where they exit from the unit.
8.When you operate the camera, the outlet should be near the camera and 
easily accessible.
9.Only use attachments/accessories such as stand specified by the 
manufacturer.
10.Do not touch the unit or the AC adaptor during lightning storms.
11 .Unplug the unit when unused for long periods of time.
12.Refer all servicing to qualified service personnel. Servicing is required when 
the unit has been damaged in any way, such as the power cord or plug is 
damaged, the unit does not operate normally, or has been dropped.
13.The camera is intended for indoor use only. Prolonged exposure to direct 
sunlight or halogen light may damage CCD sensor.
14.Keep the SD memory card out of reach of children to prevent swallowing.
SAVE THESE INSTRUCTIONS 
						

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Table of Contents
1 Camera Monitoring ..................................................... 11
1.1 Accessing the Camera ................................................................. 11
1.1.1 To Access the Camera in IPv6................................................................. 13
1.2 Viewing Single Camera page ....................................................... 15
1.2.1 Auto Centering the Image (Click to Center) ............................................. 18
1.2.2 Capturing a Still Image............................................................................. 19
1.2.3 Using Operation Bar ................................................................................ 20
1.2.4 Setting Home Position/Alarm Position/Preset Button .............................. 22
1.3 Listening to Camera Audio—Talking to the Camera .................... 26
1.4 Viewing Multi-Camera page ......................................................... 28
1.5 Viewing Buffered Image page ...................................................... 30
1.5.1 Deleting Buffered Images ........................................................................ 32
1.6 Viewing Still Images on Your Mobile Phone ................................. 33
2Various Camera Features ........................................... 35
2.1 Using Camera Features ............................................................... 35
2.2 Connecting the Camera to Your IPv4 Network ............................ 38
2.3 Connecting the Camera to Your IPv6 Network ............................ 42
2.4 What is IPsec? ............................................................................. 46
2.5 Encrypt the Camera Image in Transport Mode ............................ 49
2.6 Encrypt the Camera Image in Tunnel Mode ................................ 52
2.7 Using UPnP (Universal Plug and Play) ........................................ 56
2.8 Registering with the Viewnetcam.com service............................. 58
2.9 Setting Date and Time ................................................................. 60
2.10 Changing Camera Settings .......................................................... 62
2.11 Adjusting Audio ............................................................................ 66
2.12 Changing Authentication Setting and Administrator User Name and 
Password ..................................................................................... 68
2.13 Logging in to the Camera............................................................. 71
2.14 Creating, Modifying or Deleting General Users ........................... 72
2.15 Changing Initial Settings on the Single Camera page or the Multi-
Camera page ............................................................................... 74 
						

							Operating Instructions
[For assistance, please call: 1-800-272-7033]                                 9
2.16 Configuring Multiple Cameras...................................................... 76
2.17 Format the SD memory card........................................................ 78
2.18 Stop the SD Memory Recording .................................................. 79
2.19 Buffering or Transferring Images by Timer................................... 80
2.20 Buffering or Transferring Images by Alarm Signal ....................... 89
2.21 Transfer the Camera Image in Transport Mode ......................... 100
2.22 Transfer the Camera Image in Tunnel Mode ............................. 101
2.23 Specifying Operation Time ......................................................... 102
2.24 Controlling External Output Terminal ......................................... 104
2.25 Changing Indicator Display ........................................................ 105
3 Camera Maintenance ................................................106
3.1 Maintenance page...................................................................... 106
3.1.1 Confirming the Status ............................................................................ 107
3.1.2 Restarting the Camera .......................................................................... 107
3.1.3 Updating the Camera Firmware ............................................................ 108
3.1.4 Creating Configuration File ..................................................................... 111
3.1.5 Loading Settings from a Configuration File ............................................ 112
3.1.6 Resetting the Camera to Factory Default ............................................... 113
3.2 Support page.............................................................................. 114
3.2.1 Seeing Help page ................................................................................... 114
3.2.2 Seeing Product Information ....................................................................114
3.2.3 Seeing Support Information ....................................................................115
3.3 External I/O ................................................................................ 116
3.4 FACTORY DEFAULT RESET Button ......................................... 118
3.5 Default Setting List ..................................................................... 119
3.6 Cleaning ..................................................................................... 127
3.6.1 Cleaning the Main Unit .......................................................................... 127
3.7 Setting an IP Address on Your PC ............................................. 128
3.8 Using Setup Program................................................................. 129
3.9 Setting Your PC.......................................................................... 132
3.9.1 Setting the Proxy Server Settings on Web Browser  ............................. 132
3.9.2 Setting UPnP to Display Camera Shortcut in My Network Places ........ 135
3.9.3 Setting the Internet Temporary File Setting on Web Browser................ 135
3.10 ASCII Character Table ............................................................... 136
3.11 File Size and Number of Buffered Images ................................. 137 
						

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3.12 Number of Images to Be Able to Record on the SD Memory Card . 138
3.13 Specifications ............................................................................. 139
Index.................................................................................. 143