Panasonic Mp3 Cd Player Sirius XM-Ready Cq 5109u Operating Instructions

							21
Troubleshooting
If you suspect something wrong
Check and take steps as described below.
If the described suggestions do not solve the 
problem, it is recommended to take the unit to your 
dealer or an authorized Panasonic Servicenter. The 
product should be serviced only by qualified per-
sonnel. Please refer the checking and the repair to 
professionals. Panasonic  shall not be liable for any 
accidents arising out of neglect of checking the unit 
or your own repair after your checking.
Never take measures especially for those other 
than indicated by italic letters in “Possible Solu-
tion” described below because those are too 
dangerous for users to handle themselves. Warning
¡ Do not use the unit in an irregular condition, 
for example, without sound, or with smoke or a 
foul smell, which can cause ignition or electric 
shock. Immediately stop using the unit and 
consult your dealer or an authorized Panasonic 
Servicenter.
¡
 Never tr

y to repair the unit by yourself because 
it is dangerous to do so.
Common
Problem Possible cause a Possible solution
No power to the unit
The power cord (battery, power and ground) is connected in the wrong 
way.
a
 Check the wiring.
Sound is not generated.
MUTE is set to ON.
a Set MUTE to OFF .
The wiring of speaker lines are not correct, or a break or poor contact \
arises.
a
 Check the wiring in accordance with the wiring diagram.
Noise
There is an electromagnetic-wave generator such as a mobile phone 
near the unit or its electrical lines.
a
 Keep an electromagnetic-wave generator such as a mobile phone 
away from the unit and the wiring of the unit. In case that noise 
cannot be eliminated due to the wiring harness of the vehicle, 
consult your dealer or an authorized Panasonic Ser
 vicenter.
The contact of the ground lead is poor.
a
 Make sure that the ground lead is connected to an unpainted part 
of the chassis securely

.
Noise is made in step with  engine revolutions.
Alternator noise comes from the vehicle.
a Change the wiring position of the ground lead.
a Mount a noise filter on the power supply

.
Some operations are not  executable.
Some operations are not executable in particular modes such as menu 
mode.
a
 Read the operating instructions carefully and cancel the mode. If 
the unit is still out of order

, consult your dealer or an authorized 
Panasonic Servicenter.
No sound from speaker(s)
BALANCE/FADER setting is not appropriate.
a Readjust BALANCE/F ADER.
There is a break, a short circuit, poor contact or wrong wiring regard-
ing the speaker wiring.
a
 Check the speaker wiring. 
						

							22
The speaker channels are reversed between right and left.The speaker wiring is confused between right and left.
a Perform the speaker wiring in accordance with the wiring dia -
gram.
The sound field is not clear 
in the stereo mode. Central  sound does not settled.
The plus and minus terminals at right and left channels of speakers are \
connected reversely.
a
 Perform the speaker wiring in accordance with the wiring dia

-
gram.
The power fails 
unintentionally.
The safety device works.
a Consult your dealer or an authorized Panasonic Ser vicenter.
Clock time is reset.
Battery cable is not correctly connected.
a Connect the batter y cable to the terminal that is always active.
Radio
Poor reception or noise
Antenna installation or wiring of antenna cable is faulty.
a Check whether the antenna mounting position and its wiring are 
correct. In addition, check to see whether the antenna ground is 
securely connected to the chassis.
No power is supplied to the antenna amplifier (when using a film 
antenna, etc.).
a
 Check the wiring of the antenna batter

y lead.
The number of auto preset  stations is less than 6.
The number of receivable stations is less than 6.
a Move to an area where receivable stations number is maximum, 
and tr
y presetting.
CD
No playback or disc ejected
The disc is inserted upside down.
a Insert a disc correctly .
There is a flaw or foreign material on the disc.
a
 Remove the foreign material, or use a flawless disc.
Sound skipping or noise
There is a flaw or foreign material on the disc.
a Remove the foreign material, or use a flawless disc. 
Sound skipping due to  vibration 
The unit is not sufficiently secured.
a Secure the unit to the console box.
The unit is tilted at over 30˚ in the front-to-end direction.
a
 Make the angle 30˚ or less.
Disc unejectable
Something such as a peeled label obstructs the disc coming out.
a Consult your dealer or an authorized Panasonic Ser vicenter.
The microcontroller in the unit operates abnormally due to noise or 
other factors.
a
 Unplug the power cord and plug it again. 

In case the unit is still 
out of order, consult your dealer or an authorized Panasonic 
Servicenter.
Troubleshooting (continued) 
						

							23
Troubleshooting (continued)
MP3
No playback or disc ejectedThe disc has unplayable formatted data.
a Check the file format.
The CD-R/RWs that are 
playable on other devices are  not playable on this unit.
The playability of some CD-Rs/RWs may depend on the combination 
of media, recording software and recorder to be used even if these CD-
Rs/RWs are playable on other devices such as a PC.
a
 Make CD-R/RWs in different combination of media, recording 
software and recorder after referring to the description about the 
compressed audio player

.
Sound skipping or noise
There is a flaw or foreign material on the disc.
a Remove the foreign material, or use a flawless disc.
Playing VBR (V
ariable Bit Rate) files may cause sound skipping.
a
 Play Non-VBR files
Note

: Refer to “Notes on MP3”. (a  Page 26)
SiriusXM Satellite Radio Control
Channel unselectableNo contract with Sirius XM Radio Inc.
a Refer to page 16 of this book and the SiriusXM’
s website to sign 
up for SiriusXM Radio service.
Check antenna
SiriusXM Antenna is disconnected or damaged.
a Make sure the antenna is properly connected to the SiriusXM 
Connect V ehicle Tuner.
No signal
SiriusXM broadcasts unreceivable because of poor receiving condi-
tions.
a
 Move to an area where SiriusXM broadcasts can be received well.
Channel unsubscribedThe channel you have selected is not part of your subscription plan.
a Call SiriusXM Listener Care to subscribe. 1-800-967-2346
Channel unavailable
The requested channel is not valid.
a Visit www .siriusxm.com to see the list of channels available.
Product servicing
If the suggestions in the charts do not solve the problem, we recommend \
that you take it to your dealer or 
an authorized Panasonic Servicenter. The product should be serviced only by a qualified technician. 
						

							24
Error Display Messages
CD/MP3
DisplayPossible cause a Possible solution
The disc is dirty, or is upside down.
a Check the disc.
The disc has scratches.
a  Check the disc.
No operation by some cause.
a
 Unplug the power cord and plug it again. In case the unit is still out 
of order, consult your dealer or an authorized Panasonic Servicenter.
The player for some reason cannot read the file you are trying to play. 
(File recorded in an unsupported file system, compression scheme, 
data format, file name extension, damaged data, etc.)
a
 Select a file that the player can read. Check the type of data 
recorded on the disc. Create a new disc if necessar

y.
No disc in the player. 
a Insert disc into the disc slot.
SiriusXM Satellite Radio Control
SiriusXM Connect Vehicle Tuner is not connected.
a Make sure the SiriusXM Connect Vehicle Tuner cable is securely 
connected to the back of the radio
 	 d
 	d
 	d
 	d
 (Return to “SUBSCRIP”)
 
The subscription information was updated.
a Pressing  [SEL] returns to the previous screen. 
SiriusXM Antenna is disconnected or damaged.
a Make sure the antenna is properly connected to the SiriusXM 
Connect V
ehicle Tuner.
SiriusXM broadcasts unreceivable because of poor receiving condi-
tions.
a
 Move to an area where SiriusXM broadcasts can be received well.
The channel you have selected is not part of your subscription plan.
a Call SiriusXM Listener Care to subscribe. 1-800-967-2346
The requested channel is not valid.
a Visit www.siriusxm.com to see the list of channels available. 
						

							25
Maintenance
Cleaning this unit
Fuse
Your product is designed and manufactured to 
ensure a minimum of maintenance. Use a dry soft 
cloth for routine exterior cleaning. Never use ben-
zine, thinner or other solvents.
AlcoholPesticide Wax
Benzine
ThinnerAlcohol
Pesticide
Wax
Benzine
Thinner
If the replaced fuse fails, contact your dealer or an 
authorized Panasonic Servicenter.
To remove stubborn stains
q Moisten the soft cloth in dishwash -
ing soap diluted with water and 
wring well.
w
 
Wipe lightly
 . Go over the same 
surface with a dry cloth.
Notes:
¡
 Since there is the possibility of water drops 
getting inside of the unit, do not directly apply 
cleanser to the sur

face.
¡
 Do not scratch the screen with your nails or other 
hard objects. The resulting scratches or marks 
will obscure the images.
 Warning
Use fuses of the same specified rating (15 A). 
Using substitutes or fuses with higher ratings, or 
connecting the unit directly without a fuse could 
cause fire or damage to the unit. If the replaced 
fuse fails, contact your dealer or an authorized 
Panasonic Servicenter.
 Caution
If water drops or similar wet substances get inside 
the unit, it may cause a malfunction.
Alcohol
Benzine
Thinner 
						

							26
Notes on MP3
MP3 (MPEG Audio Layer-3) is a format for compressed audio file. These formats allow users \
to save all the 
files contained in approximately 10 pieces of existing CDs on one piec\
e of CD-R/RW.
Note: Each of encoding software is not included with this unit.
*MPEG Layer-3 audio coding technology licensed from Fraunhofer IIS and Thomson.
Cautions as to compressed audio files
¡ High bit rate and high sampling frequency are 
recommended for high quality sounds.
¡
 Selecting VBR (V

ariable Bit Rate) is not recom-
mended because playing time is not displayed 
properly and sound may be skipped.
¡
 The playback sound quality differs depending on 
the encoding cir

cumstances. For details, refer to 
the user manual of your own encoding software 
and writing software. ¡ Be sure to put an extension compatible with the 
format.
¡
 It is recommended to set the bit rate to “128 kbps 
or more” and “fixed”.
Compression formats
Compression method Bit rate VBRSampling frequency
MPEG 1 audio layer 3 (MP3) 32 k – 320 kbps Ye s32, 44.1, 48 kHz
MPEG 2 audio layer 3 (MP3) 8 k – 160 kbps Ye s16, 22.05, 24 kHz
MPEG 2.5  audio layer 3 (MP3) 8 k – 160 kbps Ye s8, 11.025, 12 kHz
 Caution
Never put an extension indicating compressed audio (such as “.mp3”\
) to files other than compressed 
audio files. This may not only produce noise from the speaker damage, \
but also damage your hearing.
Display Information
¡ CD-TEXT
Disc title 
T
rack title
¡
 MP3
Folder name, 
File name ¡
 MP3 (ID3 tag)
Album name, 
T
itle name/artist 
name
Displayable characters
¡ Displayable length of file name/folder name: 
within 30 characters. (Unicoded file and folder 
names are reduced by half in the number of 
displayable characters.)
¡
 Name files and folders in accordance with the 
standard of each file system. Refer to the instruc

-
tions of writing software for details.
¡
 ASCII character set and special characters in each 
language can be displayed.
ASCII character set
A to Z, a to z, digits 0 to 9, and the following sym-
bols:
 (space) ! ” # $ % & ’ ( )  * + , - . / : ; < = > ? @ [  ] 
ˆ _ ` { | } ~
Notes:
¡
 Characters may be garbled depending on encod

-
ing software to be used
¡
 Undisplayable characters and symbols will be 
converted into an asterisk ( *).
Cautions as to the display of this unit 
						

							27
Notes on MP3
Copyright
It is prohibited by copyright laws to copy, distribute 
and deliver copyrighted materials such as music 
without the approval of copyright holder except 
enjoying yourself personally.
No warranty
Above description complies with our investigations 
as of April 2011. It has no warranty for reproducibil-
ity and displayability of MP3.
Common
Recording MP3 files on a CD-Media
Compressed audio file writing
¡ Do not save an audio file (CD-DA file) and a 
compressed audio file on the same disc. Failure 
to observe this may result in difficulty in play-
ing.
¡
 If compressed audio files formatted with two or 
more types are saved on the same disc, each 
format shall have a different folder

.
¡
 Do not write files other than compressed audio 
files.
¡
 Playability may depend on the combination of 
writing software and disc writer to be used.
¡
 This unit does not support the play list function.
¡ Write files in a disc-at-once manner unless other-
wise needed.
¡
 Y

ou can shorten the duration between data read 
and playback by decreasing the quantity of files 
or folders, or the depth of the hierarchy.
Supported file systems
ISO 9660 Level 1/Level 2, Apple Extension to ISO 
9660, Joliet, Romeo
Note : Apple HFS, UDF 1.50, Mix CD and CD Extra 
are not supported.
Folder selection order/file playback 
order
Root Folder
(Root Directory)
Folder SelectionFile Selection
Tree 1  Tree 2 Tree 3 Tree 4 Tree 8
(Max.)
2
1
3 4q
q
w
e
r t
y y
5
6
8
18
7–In the order
–In the order
Maximum number of files/folders
¡ Maximum number of files: 999
¡ Maximum number of files in one folder: 255
¡ Maximum depth of trees: 8
¡ Maximum number of folders: 256 (Root folder is 
included.)
Notes

:
¡
 This unit counts the number of folders irrespec

-
tive of the presence or absence of a compressed 
audio file.
¡
 If the selected folder does not contain any com

-
pressed audio file, the nearest compressed audio 
file in the order of playback will play.
¡
 Playback order of this unit may be different from 
that of other compressed audio players even if 
the same disc is used
¡
 “ROOT” appears when displaying the root folder 
name. 
						

							28
Notes on Discs
How to hold the disc
¡ Do not touch the underside of the disc.
¡ Do not scratch the disc.
¡ Do not bend disc.
¡ When not in use, keep disc in the case.
Printed side
Unusable discs
Do not use discs that fit any of the descriptions 
given below. Using these discs may damage the 
discs or cause the unit to malfunction.
¡
 Special discs in a shape which is not round
     ¡ Partly or wholly transparent disc
     
Wholly transparent disc*     Partly transparent disc
*
 
Wholly semi-transparent disc may not be played 
back.
¡
 Discs with adhered labels, etc. on them
     
Disc with adhered stick-
ers or tape
     
Labels created by a 
printer
     
Protective films or 
sheets
     
Disc accessories (stabi-
lizers, etc.)
¡
 Damaged or deformed discs
     
Shoddily made discs
     
Discs with cracks, 
scratches or parts missing
     
Discs with burrs
Please remove the burrs before use.
     
Disc insert
The surfaces of new discs tend to be slippery. 
Therefore, when using such a disc for the first time, 
it may not load satisfactorily even when it has been 
inserted into the unit. At a time like this, insert the 
disc into the unit as far as it will go until it is loaded 
properly.
¡
 When inserting a disc into or ejecting and 
removing it from the unit, insert it straight in or 
eject and remove it straight out in parallel with 
the unit. Other

wise, the disc may be scratched 
or marked in the process.
¡
 When inserting a disc, do not put one disc on 
another

. Failure to observe this may cause the 
discs to be jammed.
Do not leave discs in the following places:
¡  Direct  sunlight
¡ Near vehicle heaters
¡ Dirty

, dusty and damp areas
¡
 On seats and dashboards
Disc cleaning
Use a dry, soft cloth to wipe from the center out-
ward.
Do not attach any seals or labels to your discs.
Do not write on the disc label in a heavy pen or 
ballpoint pen.
     
     
Notes on CD-Rs/RWs
¡ You may have trouble playing back some CD-R/ RW discs recorded on CD recorders (CD-R/RW 
drives), either due to their recording character-
istics or dirt, fingerprints, scratches, etc. on the 
disc surface.
¡
 CD-R/RW discs are less resistant to high tem

-
peratures and high humidity than ordinary music 
CDs. Leaving them inside a vehicle for extended 
periods may damage and make playback impos-
sible.
¡
 The unit may not successfully playback a CD-R/
RW that was made by the combination of writing 
software, a CD recorder (CD-R/RW drives) and a 
disc if they are incompatible with one another

.
¡
 This player does not play CD-R/RW discs if the 
session is not closed.
¡
 Be sure to obser

ve the handling instructions of 
CD-R/RW discs.
¡
 This player does not play CD-R/RW discs which 
contain other than CD-DA or MP3 data. 
						

							29
Installation Guide
 WARNING
p This installation information is designed for professional installers w\
ith knowledge of 
automobile electrical safety systems and is not intended for non-technic\
al, do-it-yourself 
individuals. It does not contain instructions on the electrical installa\
tion and avoidance of 
potential harm to air bag, anti-theft and ABS braking or other systems n\
ecessary to install 
this product.
Any attempt to install this product in a motor vehicle by anyone other t\
han a professional 
installer could cause damage to the electrical safety system and could r\
esult in serious 
personal injury or death.
p If your car is equipped with air bag and/or anti-theft systems, specifi\
c procedures may 
be required for connection and disconnection of the battery to install this product.
Before attempting installation of this electronic component against the \
manufacturer’s rec-
ommendation, you must contact your car dealer or manufacturer to determi\
ne the required 
procedure and strictly follow their instructions. 
FAILURE TO FOLLOW THE PROCEDURE MAY RESULT IN THE UNINTENDED DEPLOYMENT 
OF AIR BAGS OR ACTIVATION OF THE ANTI-THEFT SYSTEM RESULTING IN DAMAGE TO 
THE VEHICLE AND PERSONAL INJURY OR DEATH.
Overview
This product should be installed by a professional. 
However, should you decide to install the product 
against the manufacturer’s recommendation, these 
operating Instructions do not contain electrical 
installation instructions. You must contact your 
car dealer or manufacturer for electrical connec-
tion instructions to avoid possible damage to your 
electrical safety systems and resulting injury or 
death. (Please refer to the “WARNING” statement 
above).
Your next step is to decide where to install the 
unit. The instructions in these pages will guide you 
through the remaining steps:
¡
 Identify and label the car wires.
¡ Connect the vehicle wires to the wires of the 
power connector

.
¡
 Install the unit in the dashboard.
¡ Check the operation of the unit.
If you encounter problems, please consult your 
nearest professional installer

.Before you begin installation, look for the following 
items which are packed with your unit.
¡
 Operating Instructions
¡ Installation hardware

 .....Needed for Installation.
Dashboard specifications
Min. 4.75 mm {3/16} 
Max. 5.56 mm {7/32} 
Thickness
53 mm {2-
3/32} 
182 mm {7-5/32} 
 Warning
This unit operates with a 12 V DC negative @ 
ground auto battery system only. Do not attempt 
to use it with any other system. Doing so could 
cause serious damage. 
						

							30
PreparationInstallation hardware
No. ItemDiagram Q’ty
q Mounting Collar*
1
w Plain Washer (5 mm ø)
2
e Spring Washer (5 mm ø)
2
r Hex. Nut (5 mm ø)
2
t Rear Support Strap
1
y Hex. Bolt
(5 mm ø × 25 mm)
1
u Toothed Lock Washer
(5 mm ø)
1
i Removal Tool
(U-shaped)
2
 Warning
If your vehicle is equipped with air bag and/or 
anti-theft systems, specific procedures may be 
required for connection and disconnection of the 
battery to install this product.
Before attempting installation of this electronic 
component, contact your vehicle dealer or manu-
facturer to determine the required procedure and 
strictly follow their instructions. 
FAILURE TO FOLLOW THE PROCEDURE MAY 
RESULT IN THE UNINTENDED DEPLOYMENT OF 
AIR BAGS OR ACTIVATION OF THE ANTI-THEFT 
SYSTEM RESULTING IN DAMAGE TO THE VE-
HICLE AND PERSONAL INJURY OR DEATH.
¡
 Disconnect the cable from the negative 

@ battery 
terminal (see caution below).
¡
 Remove Mounting Collar 

q from the main unit 
temporarily, which are already mounted at ship-
ment.*
¡
 Unit should be installed in a horizontal position 
with the front end up at a convenient angle, but 
not more than 30˚.
 Caution
Various settings that have been stored in the 
memory in other on-board equipment (vehicle 
navigation etc.) may be lost if the battery terminals 
are disconnected.
Therefore, we recommend to make a record of or 
to back up the settings before disconnecting the 
terminals.
After completing installation of the main unit, set 
the equipment again according to the record.
Dashboard installation
Installation Opening
This unit can be installed in any dashboard having 
an opening as shown below. The dashboard should 
be 4.75 mm {3/16”} – 5.56 mm {7/32”} thick in 
order to be able to support the unit.
182 mm
{7-5/32} 53 mm
{2-
3/32}
Mounting bolt
(5 mm ø)
q Mounting Collar Rear support bracket
(provided on the vehicle)
Rubber cushion (option)
(a) Using the rear support strap t
(b) Using the rubber cushion (option)
Installation Guide (continued)