Panasonic Memory Card Camera Recorder Ag-hpx500p, Ag-hpx500e Operating Instructions

							
141Maintenance
Chapter 9 Maintenance and Inspections
Maintenance
Cleaning Inside the 
Viewfinder
•  Do not use thinner or other solvents to remove dirt from the viewfinder.
•  Wipe the lens with a commercially available lens 
cleaner.
•  DO NOT wipe the mirror. If dirt or rubbish is sticking  on the mirror, remove it with a commercially available 
air blower.
Eyepiece Care
When the CRT screen and the mirror become dusty, 
open the eyepiece to clean it. 
< Note >
The mirror is provided with a special coating. Use 
a blower or similar tool to remove dust from the 
mirror. Using tissue paper will cause dust particles to 
scrape against and damage the mirror surface. Use a 
commercially available hair-planted cloth (such as a lens 
cleaner) to remove more stubborn dirt. 
Opening the eyepiece
Press the lock button. 
Closing the eyepiece
Press the eyepiece until the lock button clicks into 
place to close the eyepiece. 
< Note >
When outdoors, never carry or set up the camera with 
the eyepiece facing up to prevent sunlight, which could 
damage the internal parts of the eyepiece. 
Phenomenon Inherent to CCD 
Cameras
Smears
•  Smears may appear when shooting an object with very high brightness.
•  This phenomenon may appear more frequently as  the electronic shutter speed increases.
Charging the internal 
battery
The internal battery preserves the date and time 
settings. The appearance of 
 in the viewfinder or 
LCD monitor indicates that the internal battery is 
exhausted. 
Follow the steps below to recharge the battery. 
Set the date and time when the battery has been fully 
charged. 
1Connect the camera to an external 
power source.
•  Leave the POWER switch on the camera off. 
2Leave the camera for about 4 hours. 
•  This is the time it takes to fully charge the  internal battery. 
•  Check the time code and setting menus after 
completing battery charging. 
Replace the internal battery if 
  appears after 
charging. Consult your distributor.Lock button
Eyepiece 
						

							
142Warning System
Chapter 9 Maintenance and Inspections

Warning System
Warning Description Tables
If a problem is detected immediately after the power is turned on, or during operation, this will be indicated by the 
WARNING lamp, lamps inside the viewfinder and a warning tone.
PriorityWarning type LCD or 
viewfinder  indication Viewfinder 
LED  
(except tally) Tally 
lamp Warning 
lamp Alarm 
tone *6
Warning description  and recording /
playback operation Countermeasures
1
System 
errorSYSTEM ERROR 
Cause indication *1  
Red blinkingNo Blinks 4 
times per  second Blinks 4 
times per  secondContinuous  toneP2 microprocessor 
or control failure. 
Operation stops.  Check the cause 
indication *1 and 
consult your 
distributor. 
2 Incorrect 
P2 card 
removal TURN POWER 
OFF 
Blinks red NoBlinks 4 
times per  second Blinks 4 
times per  secondContinuous  tone
A P2 card was 
removed during 
access and card data 
was corrupted. 
All four access LEDs 
blink orange (4 Hz)  Turn off the power. 
Repair the P2 card if 
the clips on the card 
are corrupted. 
3The 
battery is 
exhauseted
LOW BATTERY 
Red blinking, and 
the battery level 
bar blinks with 
the empty status. 
(This indication 
appears also 
when MENU 
indications have 
been turned OFF.) No
Blinks 1 
time per  second Lights
Continuous 
tone
The battery is 
exhausted.
Recording and 
playback stop. 
The camera stops 
automatically when 
the voltage drops.  Replace the battery. 
4
P2 card 
fully 
recorded
P2 FULL
Blinks red 
(appears only for 
3 seconds in MCR 
mode.) When SAVE 
LED is set to 
P2CARD, the 
SAVE LED 
blinks 4 times 
per second. 
Blinks 4 
times per  second  after 
completion  of 
recording. 
Lights  after 
completing  recordingContinuous  tone after 
completing  recordingNo more space 
on P2 cards left 
for recording.Stop 
recording. *
3
Delete clips that are 
no longer needed or 
insert a new card. 
5Recording  errorREC WARNINGCause indication *2 
Blinks red NoBlinks 4 
times per  second Blinks 4 
times per  second
Intermittent  tone 4 
times per  secondA recording error 
has occurred. Stop 
recording. *
4
Turn the power off 
and then back on 
again and check 
recording and 
playback. Replace 
any P2 card that does 
not enable normal 
recording. 
61394 
connection  errors1394INTIAL 
ERROR
Blinks red NoBlinks 4 
times per  second during 
recording. Blinks 4 
times per  second during 
recording. 
No Incorrect 1394 
connection or signal 
input /output error.  Check camera and 
external device 
connections and 
reconnect as 
necessary. Then turn 
the power off and 
back on again.
7
PC mode 
1394 
HOST 
connection  error
No NoBlinks 4 
times per  second Blinks 4 
times per  second NoThe 1394 cable 
has become 
disconnected or 
multiple devices are 
connected. (Normal 
PC mode operation is 
possible.) Connect a hard disk 
drive according to 
supplied operating 
instructions.  
						

							
143Warning System
Chapter 9 Maintenance and Inspections

PriorityWarning type LCD or 
viewfinder  indication Viewfinder 
LED  
(except tally) Tally 
lamp Warning 
lamp Alarm 
tone *6
Warning description  and recording /
playback operation Countermeasures
8Battery 
nearly 
empty The last bar in 
the battery level 
indication blinks 
(This indication 
appears also 
when MENU 
indications have 
been turned OFF.) The BATT 
LED blinks 
(during 
recording, the 
BATT LED 
and the tally 
LED blink 
alternately; 
during pause, 
both LEDs 
blink.)
Blinks 1 
time per  second Blinks 1 
time per  second NoThe battery is near 
depletion. Operation 
continues. *5
Replace the battery 
as necessary. 
9P2 card 
nearly  fully 
recorded The P2CARD 
level indicator 
blinks.  When SAVE 
LED is set to 
P2CARD, the 
SAVE LED 
blinks 1 time 
per second. 
Blinks 1 
time per  second  during 
recording.  Blinks 1 
time per  second  during 
recording. 
No Less than 2 minutes 
is left on the P2 cards 
(level indicator shows 
1 minute or less). 
This warning appears 
only during recording. Replace or insert 
additional P2 cards. 
*1 P2 SYSTEM ERROR cause indication •  P2 MICON ERROR: The P2 microprocessor does not respond
•  P2 CONTROL ERROR: A P2 recording error has occurred
•  REC RAM OVERFLOW: Overflow of recording RAM
*2 REC WARNING causes•  CARD ERROR*: P2CARD error (* indicates the number of the slot of the card with the error)
•  ERROR: Other recording errors
*3  In a transition from thumbnail display to recording, a further transition is made to CAMERA mode where a warning is output.  
Perform either of the following procedures to cancel this warning.  •  Press a playback control button. 
•  Press the MODE (CAMERA / MCR / PC) button. 
•  Remove the P2 card and insert another card. 
*4 Perform either of the following procedures to cancel this warning.  •  Press the REC START/STOP button. 
•  Press a playback control button. 
•  Press the MODE (CAMERA / MCR / PC) button.
•  Remove all cards. 
*5 When NEAR END CANCEL is set to ON, you can press the DISP/ MODE CHK button to cancel the alarm. *6  When the alarm sounds, audio is not output to the camera speakers or headphones. The DISP/ MODE CHK button cancels only the alarm tone when pressed during an alarm.  
						

							
144Updating Camera Drivers
Chapter 9 Maintenance and Inspections
Updating Camera Drivers
•  For the latest information on software drivers, visit the P2 Support Desk at the following Web sites. 
 
https://eww.pavc.panasonic.co.jp /pro-av/
•  Before updating the camera driver, check camera 
driver version in the PROPERTY 
→ SYSTEM INFO 
in the thumbnail menu. Then access the site listed 
above to download a driver if necessary. 
•  Place the downloaded file on an SD memory card  and load the driver into the camera. For detailed 
information on the update procedure, visit the above 
site. 
•  The camera driver may not install properly if the  power supply is not constant during installation. Be 
sure to provide a steady power supply throughout 
installation by using an external DC power supply, 
for example.
•  The camera uses only SD memory cards that  comply with the SD specifications. 
•  Be sure to format SD memory cards in this camera.  To format an SD card on a PC, use the following 
software that can be downloaded from the site listed 
above.  
						

							
145Dimensions and specifications
Chapter 10 Specifications
Chapter10Specifications
Dimensions and specifications
Dimensions
261mm (10-3/8 inches)
140mm
 (5-5/8 inches)318mm (12-5/8 inches)
440mm (17-3/8 inches)
240mm
 (9-1/2 inches) 
						

							
146Dimensions and specifications
Chapter 10 Specifications

Specifications
General
Power supply:DC12 V (11 V to 17 V)
Power consumption: 23 W (When 1.5 inch CRT of viewfinder and 3.5 inch LCD monitor of main unit are ON)
19 W (without viewfinder, and when LCD monitor is OFF)
 indicates safety information.
Ambient operating temperature /
humidity:0 °C to 40 °C (32 °F to 104 °F)/10% to 85% (no condensation)
Storage temperature: -20 
°C to + 60 °C (-4 °F to 140 °F)
Weight: Approximately 3.8 kg (8.38 lb) (main unit only, excluding the viewfinder mount)
Approximately 4.5 kg (9.92 lb) (including 1.5 inch CRT of viewfinder)
Dimensions (W × H × D): 140 mm × 261 mm × 318 mm (5-
5/8 inches × 10-3/8 inches × 12-5/8 inches)  
(camera excluding prominent parts)
Camera Unit
Pickup devices: CCD image sensor × 3 (2/ 3-inch, interline transfer, progressive-capable)
Lens mount: 2/ 3-inch bayonet type
Color separation optical system: Prism system
ND filter: 4 positions (CLEAR, 1/4, 1/16, 1/ 64)
Gain settings: •  60i / 60P/ 50i / 50P mode: 0 /+3 /+ 6 /+9 /+12/+18 dB
•  In slow shutter mode: gain fixed at 0 dB
•  30P/ 24P/ 25P mode: 0 /+3 /+ 6 /+9 /+12 dB
• In slow shutter mode: gain fixed at 0 dB
Shutter speed (preset): • 60i / 60P mode: 1/ 60 (OFF), 1/100, 1/120, 1/ 250, 1/ 500, 1/1000,  1/ 2000 sec.
• 30P mode: 1/ 30 (OFF), 1/ 50, 1/ 60, 1/120, 1/ 250, 1/ 500, 1/1000 sec.
• 24P mode: 1/ 24 (OFF), 1/ 50, 1/ 60, 1/120, 1/ 250, 1/ 500, 1/1000 sec.
• 50i / 50P mode: 1/ 50 (OFF), 1/ 60, 1/120, 1/ 250, 1/ 500, 1/1000, 1/ 2000 sec.
• 25P mode: 1/ 25 (OFF), 1/ 50, 1/ 60, 1/120, 1/ 250, 1/ 500, 1/1000 sec.
Shutter speed (Synchro scan): • 60i / 60P mode: 1/ 60.0 to 1/ 249.8
• 30P mode: 1/ 30.0 to 1/ 249.8
• 24P mode: 1/ 24.0 to 1/ 249.8 
• 50i / 50P mode: 1/ 50.0 to 1/ 248.9
• 25P mode: 1/ 25.0 to 1/ 248.9
Shutter speed (slow): • 60i / 60P mode: 1/15, 1/ 30
• 30P mode: 1/15
• 24P mode: 1/12 (720P only)
• 50i / 50P mode: 1/12, 1/ 25
• 25P mode: 1/12
Shutter opening angle:  •  10 degrees to 360 degrees in 0.5-degree increments (when OPERATION TYPE in the 
SCENE FILE screen is set to FILM CAM). 
Frame rates: • 59.94Hz mode:  variable 12/18 / 20 / 22/ 24/ 26 / 30 / 32/ 36 /48 / 60 fps (frames per second)
• 50 Hz mode:  variable 12/18 / 20 / 23 / 25/ 27/ 30 / 32/ 37/48 / 50 fps (frames per second)
Sensitivity: F10 (Typ, 2000 lx) 
						

							
147Dimensions and specifications
Chapter 10 Specifications

Memory Card Recorder Unit
Recording format:DVCPRO HD / DVCPRO50 / DVCPRO/ DV selectable
Recording audio signal: • PCM digital recording, 48 kHz/16-bits
• 4 CH (DVCPRO HD/ DVCPRO50), 2 CH /4 CH selectable (DVCPRO/ DV)
Recording /playback time*: •  Approx. 8 minutes (When recorded in DVCPRO HD format using one AJ-P2C008HG card 
with audio signals recorded on 4 channels)
•  Approx. 16 minutes (When recorded in DVCPRO HD format using one AJ-P2C016RG card  with audio signals recorded on 4 channels)
Recording media: P2 Card (4GB, 8GB, 16GB are available) × 4 slots
Recording file: MXF file (FAT32 file system)
SD memory card slot: • Complies with SD format (MMC cannot be used)
• 1 slot (for reading and writing camera setup data) 
*  The recording time represents one shot continuously recorded on a P2 card. The recording time may be shorter depending on  the number of shots recorded. 
■ HD video system
Sampling frequency: Y: 74.25 MHz, PB/ PR: 37.125 MHz
Quantizing: 8 bits
Video compression system: DCT + variable-length code
Video compression rate: 1/ 6.7
Video recording bit rate: 100 Mbps
■Audio system
Sampling frequency: 48 kHz
Quantizing: 16 bits /4 CH
Head room: 20 dB /18 dB (selectable)
Video Input /Output
GEN LOCK IN:
BNC × 1, 1.0 V p-p, 75 Ω
COMPONENT OUT: D4 terminal (component), Y: 1.0 V p-p, 75 Ω, PB/ PR: 0.7 V p-p, 75 Ω
VIDEO OUT: BNC × 1, 1.0 V p-p, 75 Ω
SDI OUT: • BNC × 1, 0.8 V p-p, 75 Ω
• HD: compliant with SMPTE 292M / 296M / 299M
• SD: compliant with SMPTE 259M-C/ 272M-A /ITU-R.BT656-4
Audio Input /Output
MIC IN: • XLR × 2 (FRONT 1, FRONT 2)
• high impedance
• + 48 V (available)
• MIC: – 40 dBu / –50 dBu / – 60 dBu (selectable on menu)
AUDIO IN: • XLR × 2 (REAR 1, REAR 2)
• high impedance
• LINE/ MIC / + 48 V (selectable)
• LINE: 0 dB
• MIC: –50 dBu / – 60 dBu (selectable on menu)
AUDIO OUT: Pin jack × 2 (CH 1, CH 2), Output: 316 mV, 600 
Ω
Headphone: ø3.5 mm stereo mini jack × 1
Internal speaker: 28 mm diameter × 1 
						

							
148Dimensions and specifications
Chapter 10 Specifications
Other Input /Output
TC IN:BNC × 1, 0.5 V p-p to 8 V p-p, 10 kΩ
TC OUT: BNC × 1, low impedance, 2.0 V p-p ± 0.5 V p-p
IEEE1394: 6 pins, digital input /output (compliant with IEEE 1394)
DC IN: XLR × 1, 4 pins, DC 12 V (11.0 V to 17.0 V)
DC OUT: 4 pins, DC 12 V (11.0 V to 17.0 V), max. 1.5 A
REMOTE: 10 pins
LENS: 12 pins
EVF: 20 pins
USB2.0 (DEVICE): Type-B, 4 pins (compliant with USB ver. 2.0)
LCD Monitor
LCD monitor: 3.5-inch LCD color monitor, 210,000 pixels (4:3)
Accessories
Accessories:• 1.5-inch viewfinder (4:3 CRT, NTSC/ PAL switchable)
• Shoulder strap
• Ferrite core (2)
• Front Audio Level control knob (page 101)
• Control knob mounting screw
• Component video cable
• PIN-BNC conversion plugs (3)
• CD-ROM
• Operating Instructions 
						

							
149Connector signal description
Chapter 10 Specifications
DC IN1GND2NC3NC4+12V
Panasonic Part No.  K1AA104H0038
Manufacturer Part No.   HA16RX-4P (SW1) 
 
(Hirose Electric Co.)
123
4
< Note >
Be sure to use correct polarity when using external 
power supplies. 
FRONT MIC IN1 GND2AUDIO IN (H)3AUDIO IN (C)
Panasonic Part No.  K1AB103B0013
Manufacturer Part No.   NC3FBH2 (NEUTRIK)
PUSH
1
3
2
AUDIO IN1GND2AUDIO IN (H)3AUDIO IN (C)
Panasonic Part No.  K1AB103A0007
Manufacturer Part No.    HA16PRM-3SG 
 
(Hirose Electric Co.)
PUSH
1
3
2
Connector signal description
REMOTE1 CAM DATA (H)2CAM DATA (C)3CAM CONT (H)4CAM CONT (C)5R /C ON6R /C VIDEO OUT7R /C VIDEO GND8NC9UNREG 12V (max. 0.6 A)
10 GND
Panasonic Part No.  K1AY110JA001
Manufacturer Part No.   HR10A-7R-6SC(71)
 
(Hirose Electric Co.)
1
2
45
6
7
8
910
3
DC OUT1 GND2NC3NC4+12V OUT (max. 1.5 A)
Panasonic Part No.  K1AY104J0001
Manufacturer Part No.   HR10A-7R-4SC(73)
 
(Hirose Electric Co.)
1
23
4 
						

							
150Connector signal description
Chapter 10 Specifications
LENS1RET-SW2REC-START/STOP3GND (ground)4IRIS-AUTO5IRIS-CONT6UNREG +12V (max. 0.4 A)7IRIS-POSI8IRIS-G-MAX9EXT-POSI
10 ZOOM-POSI
11 FOCUS-POSI
12 SPARE
Manufacturer Part No.   HR10A-10R-12SC(71) 
(Hirose Electric Co.)
12
4
56
7
89
10
11123
VF1 NOREG +12V
11 to 17 V approx. 0.2 A for the supplied 
viewfinder (max. 0.3 A)
2
3NC4B-Y GND5R-Y GND6VF VIDEO7VIDEO GND8VF CLK9VF WR
10 VF DATA
11 UNREG GND
12 ZEBRA SW
13 NC
14 NC
15 NC
16 NC
17 NC
18 NC
19 NC
20 Chassis ground
Panasonic Part No.  K1AB102H0001
Manufacturer Part No.   HR12-14RA-20SC
 
(Hirose Electric Co.)
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