Panasonic Kx Utg Getting Started Manual

							Getting Started
SIP Phone
Model No.  KX-UTG200 
KX-UTG300
Thank you for purchasing this Panasonic product.  Please read this manual carefully before using this product and save this manual for future use. 
Note• In this manual, most illustrations shown are based on the KX-UTG200.
Outline   This manual briefly describes basic information about the installation of the unit.
Related Documentation
Operating Instructions Describes information about the installation and operation of the unit.  
Administrator Guide Describes information about the programming and maintenance of the unit.  
These manuals and supporting information are provided on the Panasonic Web site at: http://www.panasonic.com/sip 
Document Version: 2016-02   
						

							Other Information/For Your Safety
2
Other Information
Open Source Software NoticeParts of this product use open source software. For details about the open source 
software, see the Operating Instructions.
Trademarks• Plantronics is a trademark or registered trademark of Plantronics, Inc.
•  Jabra is a registered trademark of GN Netcom A/S.
•  The Bluetooth
® word mark and logos are registered trademarks owned by 
the Bluetooth SIG, Inc. and any use of such marks by Panasonic System 
Communications Company of North America is under license.
•  All other trademarks identified herein are the property of their respective owners.
For Your SafetyTo reduce the risk of injury, loss of life, electric shock, fire, malfunction, and damage 
to equipment or property, always observe the following safety precautions.
Explanation of symbolsThe following symbols are used to classify and describe the level of hazard and 
injury caused when the denotation is disregarded and improper use is performed.
WA RNIN GDenotes a potential hazard that could 
result in serious injury or death.
CAUTION
Denotes a hazard that could result in 
minor injury or damage to the unit or other 
equipment.
The following symbols are used to classify and describe the type of instructions to be 
observed.
This symbol is used to alert users to a specific operating procedure that 
must not be performed.
This symbol is used to alert users to a specific operating procedure that 
must be followed in order to operate the unit safely.  
						

							For Your Safety
3
WARNIN G
General Safety
Do not disassemble this unit. Dangerous electrical shock could result. 
The unit must only be disassembled and repaired by qualified service 
technicians.
Never attempt to insert wires, pins, etc. into the vents or other holes of 
this unit.
To prevent possible fire or electric shock, do not expose this unit to rain or 
moisture.
Do not splash water on the AC adaptor or the power cord, nor get them 
wet. Doing so can result in fire, electric shock, or injury. If they do get wet, 
immediately disconnect the AC adaptor and power cord, and contact an 
authorized service center.
Do not connect or disconnect the AC adaptor and/or the AC adaptor cord 
with wet hands.
Do not touch the AC adaptor for extended periods of time. Doing so can 
lead to low-degree burns.
Do not use the power cord with other products. Doing so can result in fire 
or electric shock.
Unplug this unit from the AC outlet and have the unit serviced by qualified 
service personnel in the following cases:
A. When the power supply cord or plug is damaged or frayed.B. If liquid has been spilled on the unit.C. If the unit has been exposed to rain or water.D. If the unit does not work normally by following the manual. Adjust only 
controls covered by the manual. Improper adjustment may require 
repair by an authorized service center.
E. If the unit has been dropped, or damaged.F. If the unit's performance deteriorates.  
   
						

							For Your Safety
4
If damage to the unit exposes any internal parts, immediately disconnect 
the cable or cord. If the power is supplied from the network to the SIP 
Phone [Power-over-Ethernet], disconnect the Ethernet cables. Otherwise, 
disconnect the AC adaptor cord. Then return this unit to an authorized 
service center.
This handset earpiece is magnetized and may retain small ferrous 
objects.
The use of excessive sound volume through earphones, headphones, or 
headsets may cause hearing loss.
Disconnect this unit from power outlet/the Ethernet cables if it emits 
smoke, an abnormal smell, or makes unusual noise. These conditions can 
cause fire or electric shock. Confirm that smoke has stopped and contact 
an authorized service center.
Installation
Do not make power connections that exceed the ratings for the AC outlet 
or power equipment. If the power rating of a surge protector, etc. is 
exceeded, it can cause a fire due to heat buildup.
Do not bundle up the AC adaptor cord. The cord may become damaged, 
which can lead to a fire, electric shock, or electric short.
The unit should only be connected to a power supply of the type as shown 
on the label on the unit.
Completely insert the AC adaptor into the AC outlet. Failure to do so may 
cause electric shock and/or excessive heat resulting in a fire.
Medical (KX-UTG300 only)
Do not use the product in health care facilities if any regulations posted in 
the area instruct you not to do so. Hospitals or health care facilities may 
be using equipment that could be sensitive to external RF energy .
Consult the manufacturer of any personal medical devices, such as 
pacemakers or hearing aids, to determine if they are adequately shielded 
from external RF (radio frequency) energy (the product operates in the 
frequency range of 2.402 GHz to 2.480 GHz and the power output is 1.82 
mW [max.]).  
						

							For Your Safety
5
Placement
Care should be taken so that objects do not fall onto, and liquids are not 
spilled into, the unit. Do not subject this unit to excessive smoke, dust, 
moisture, mechanical vibration, shock, or direct sunlight.
Do not place heavy objects on top of this unit.
Place this unit on a flat surface.
Allow 10 cm (3 15/16 in) clearance around the unit for proper ventilation.
Wall Mounting
Make sure that the wall that the unit will be attached to is strong enough 
to support the unit. If not, it is necessary for the wall to be reinforced. For 
information about the weight of the unit, see the Operating Instructions.
Only use the optional wall mount kit with the unit. The wall mount kit 
includes the necessary screws, washers, and wall mounting adaptor.
When driving the screws into the wall, be careful to avoid touching any 
metal laths, wire laths or metal plates in the wall.
When this unit is no longer in use, make sure to detach it from the wall.
CAUTION
Keep the unit away from heating appliances and devices that generate 
electrical noise, such as fluorescent lamps, motors and televisions. These 
noise sources can interfere with the performance of the unit. It also should 
not be placed in rooms where the temperature is less than 0 ºC (32 ºF) or 
greater than 40 ºC (104 ºF).  
						

							For Your Safety/Important Safety Instructions
6
Wipe the unit with a soft cloth. Do not clean the unit with abrasive 
powders or with chemical agents such as benzine or thinner.
The handset hook poses a choking hazard. Keep the handset hook out of 
reach of children.
When left unused for a long period of time, disconnect the unit from 
the AC outlet. When the unit receives power from a PoE power supply, 
disconnect the Ethernet cables.
When the unit is mounted on a wall, make sure the cables are securely 
fastened to the wall.
Notice • 
If the unit does not operate properly, disconnect the AC adaptor cord and 
Ethernet cables and then connect again.
• If you are having problems making calls, disconnect the Ethernet cables and 
connect a known working SIP Phone. If the known working SIP Phone operates 
properly, have the defective SIP Phone repaired by an authorized service 
center. If the known working SIP Phone does not operate properly, check the 
SIP server and the Ethernet cables.
• Under power failure conditions, the SIP Phone may not operate. Please ensure 
that a separate telephone, not dependent on local power, is available for use in 
remote sites in case of emergency.
• For information regarding network setup of the SIP Phone such as IP 
addresses, please see the Operating Instructions.
• If an error message is shown on your display, consult your phone system dealer 
or the network administrator.
• External parts (the handset, cords, etc.) of the unit are not interchangeable. 
Only use Panasonic brand parts.
Important Safety InstructionsWhen using this unit, basic safety precautions should always be followed to reduce 
the risk of fire, electric shock and injury to persons, including the following:
1. Do not use the unit near water, for example, near a bathtub, washbowl, kitchen 
sink, or laundry tub, in a wet basement, or near a swimming pool.
2. Avoid using a telephone (other than a cordless type) during an electrical storm. 
There may be a remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTI\
ONS  
						

							Accessory Information
7
Accessory Information
Included Accessories*1
Handset (1)Handset Cord (1)
[Part No.] 95.1204T00[Part No.]371.00447.005
Stand (1)Ethernet cable (1)
[Part No.]467.00209.005[Part No.]371.00473.005
*1 For extra orders for the accessories, call toll-free: 1-800-332-5368. 
Note• The illustrations may differ from the appearance of the actual product.
Optional Accessories
AC Adaptor• DSA-42D-48 2 480063 (P/N: 381.00398.005)
Wall Mount Kit• 
Add-on key module• KX-UTA336
KX-A433
DSA-48PFA-48 2 480063 (P/N: 381.00511.005)  
						

							Location of Controls
8
Location of Controls
Front View
For KX-UTG200:
AB
C D
E F G H I JK L M NO P Q R
C
For KX-UTG300:
4
11
D
F G H IJ KL MN O P Q RA
B  
						

							Location of Controls
9
A	
Handset Hook
Keeps the handset stable when the unit is mounted on a wall. 
B	 LCD (Liquid Crystal Display)
KX-UTG200 is equipped with a 3.5-inch color LCD and LCD backlight.
KX-UTG300 is equipped with a 5.0-inch color LCD touch screen and LCD 
backlight.
C	 Flexible Buttons/Flexible Button Lamps (KX-UTG200 only)
Used to make or receive calls, or perform the feature that has been assigned 
to the button. The flexible button lamp shows the status of each flexible 
button.
D	 Message/Ringer Lamp
When you receive a call, the lamp flashes red.
When someone has left you a message, the lamp stays on red.
E	 Soft Buttons (S1 to S4) (KX-UTG200 only)
S1 to S4 (located below the display) are used to select the item displayed on 
the bottom line of the display.
F	 MESSAGE
Used to access your voice mailbox.
G	 VOLUME
Used to adjust the volume.
H	 FORWARD/DO NOT DISTURB
Used to set Call Forwarding or Do Not Disturb on your extension.
I	 Navigator Key
Used to select desired items.
J	 ENTER
Used to assign the selected item.
K	 HOME
Used to return the display to the home screen.
L	 SP-PHONE (Speakerphone)
Used for performing hands-free operations. When the SP-PHONE is used, its 
lamp turns red.
M	 HEADSET
Used when using a headset. When the HEADSET is used, its lamp turns red.
N	 CONFERENCE
Used to establish a three-way conference.
O	 TRANSFER
Used to transfer a call to another party.
P	 MUTE
Used to mute the microphone/handset/headset during a conversation. When 
the MUTE is used, its lamp turns red.  
						

							Installation and Setup
10Q	
REDIAL
Used to redial the last dialed number.
R	 HOLD
Used to put a call on hold.
Right Side View (for KX-UTG300)
A
B
A	 Add-on Key Module Slot Cover
Remove the Add-on key module slot cover when connecting an Add-on key 
module to the unit.
B	 USB Port
Connect a USB headset or other USB device.