Panasonic Kx Tva50 Managers Manual

							Autoplay New Message
1. to change the current setting (enable or
disable).
2.
 to accept.
First Playback Urgent Messages
1. to change the current setting (enable or
disable).
2.
 to accept.
Announce Message Transferred
Information
1. to change the current setting (enable or
disable).
2.
 to accept.
Caller ID Announcement
1. to change the current setting (enable or
disable).
2.
 to accept.
Announce Option Menu After
Erasing Messages
1. to change the current setting (enable or
disable).
2.
 to accept.
New Message Length
Announcement
1. to change the current setting (enable or
disable).
2.
 to accept.
2.4  Setting the System
Clock
The system clock can be set directly from the telephone.
It is important to set the clock accurately because
Message Waiting Notification, External Message
Delivery, redialing and rescheduling of External
Message Delivery, and Automatic Message Deletion
are all scheduled using this setting. The System
Administrator and Message Manager are also able to
set the clock.
If the start and end dates for daylight saving time are
programmed, the VPS automatically adjusts the time for
daylight saving time.
Note
•The System Manager cannot set the system
clock while:
– the VPS is being programmed via KX-TVA
Maintenance Console.
– the Message Manager is setting the system
clock, recording system messages, or
customizing the Message Manager’s
Mailbox.
The VPS will announce, "Sorry, this function is
not available".
1. Log in to the System Manager’s mailbox.
• See 2.1  Logging in to the System Manager’s
Mailbox.
2.
 
3. to change the current setting.
4. Enter the current time, then 
.
For example:
• To enter 5:00, press [5] [#].
• To enter 5:15, press [5] [1] [5] [#].
5.
 for AM.
 for PM.
• This option may not be available if the VPS is
programmed to use 24-hour time.
6.
 to accept.
7.
 to change.
8. Enter the current month, then 
.
For example:
• To enter January, press [1] [#].
9. Enter the day, then 
.
10. Enter the last 2 digits of the year, then 
.
11.
 to accept.
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							2.5  Changing the Service
Mode Setting
When an incoming call is received by a Service Group,
the way the call is handled is determined by the Service
Mode assigned to the Service Group which received the
call.
– If the Service Mode is set to  "Automatic", the call will
be handled by the Call Service assigned to the
current time mode.
– If the Service Mode is set to one of the manual
modes (day, night, lunch, or break), the Call Service
assigned to that time mode will always handle the
call.
– If the Service Mode is set to "PBX Control Mode",
the VPS will switch time modes when the PBX does,
and the call will be handled by the Call Service
assigned to the current time mode (available with
APT/DPT Integration only).
Only the System Manager or System Administrator can
change the Service Mode. Once it is changed, the
setting is retained even after if the VPS is shutdown.
Note
•If the VPS is being programmed via KX-TVA
Maintenance Console, the System Manager
cannot change the Service Mode. The VPS will
announce, "Sorry, this function is not
available".
Assigning the Service Mode
The following Service Modes are available.
• Automatic Mode : Incoming calls will be handled by
the Call Service assigned to the current time mode.
• Manual Day Mode : Incoming calls will be handled
by the Call Service assigned to the day mode,
regardless of the time of day.
• Manual Night Mode : Incoming calls will be handled
by the Call Service assigned to the night mode,
regardless of the time of day.
• Manual Lunch Mode : Incoming calls will be
handled by the Call Service assigned to the lunch
mode, regardless of the time of day.
• Manual Break Mode : Incoming calls will be
handled by the Call Service assigned to the break
mode, regardless of the time of day.
• PBX Control Mode : The VPS will switch time
modes according to when the PBX changes time
modes, and incoming calls handled by the Call
Service assigned to the current time mode. This
mode is available only with APT/DPT Integration. If
this mode is selected when using other integration
types, the VPS will operate in Automatic Mode.
Note
•Depending on the model and/or the software
version of the connected PBX, PBX Control
Mode may not function properly. For more
information, consult your dealer.
In the Automatic Mode, services have the following
order of priority:
Automatic Log-in (Toll Saver) > Holiday Service >
Caller ID Call Routing > DID Call Routing > Trunk
Service > Port Service
(Automatic Log-in [Toll Saver] has the highest priority.)
In the Manual Modes (Day, Night, Lunch, or Break),
services have the following order of priority:
Automatic Log-in (Toll Saver) > Caller ID Call
Routing >DID Call Routing > Trunk Service > Port
Service
(Holiday Service are disregarded.)
Follow the steps below to assign a Service Mode to
each Service Group 1-48.
1. Log in to the System Manager’s mailbox.
• See 2.1  Logging in to the System Manager’s
Mailbox.
2.
 
3. Enter the Service Group number (1-48).
4.
 to change.
5. Select the desired Service Mode.
 for Automatic Mode.
 for Manual Day Mode.
 for Manual Night Mode.
 for Manual Lunch Mode.
 for Manual Break Mode.
 for PBX Control Mode.
6.
 to accept.
2.6  Changing the
Company Greeting and
Incoming Call Service
Setting
When the VPS answers calls, it greets the callers with
a Company Greeting and then activates an Incoming
Call Service. The System Manager or System
Administrator can choose:
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							–The appropriate company greeting for each time
mode (Day, Night, Lunch, and Break) of each call
service. The default company greeting is the
System Greeting.
– The desired Incoming Call Service for each time
mode of each call service. The default service is
Automated Attendant service.
– The assignment of the Service Group for each Port/
Trunk.
Note
•If the VPS is being programmed via KX-TVA
Maintenance Console, the System Manager
cannot change the Company Greeting and
Incoming Call Service Setting. The VPS will
announce, "Sorry, this function is not
available".
Changing Service Group Setting
1. Log in to the System Manager’s mailbox.
• See 2.1  Logging in to the System Manager’s
Mailbox.
2.
 
3. to change Service Group setting.
4. Enter the Service Group Number (1-48).
5. Select the desired Time Service period entry.
 for Day Time service.
 for Night Time service.
 for Lunch Time service.
 for Break Time service.
6.
 to change the Company Greeting.
 to change the Incoming Call Service, then go
to step 10.
7.
 to change the setting.
 to accept.
8. Select the desired setting entry.
 to change a Company Greeting number.
 to set the System Greeting, then go to step 13.
 to disable, then go to step 13.
9. Enter a Company Greeting number (1-32), then go
to step 13.
10.
 to change the setting.
 to accept.
11. Select the desired setting entry.
 to set Voice Mail Service, then go to step 13.
 to set Automated Attendant Service, then go
to step 13.
 to set Custom Service.
 to set Interview Service.
12. Enter the Custom Service number (1-100), or the
Interview Mailbox number.
13.
 to accept.
Changing Service Group
Assignment
1. Log in to the System Manager’s mailbox.
• See 2.1  Logging in to the System Manager’s
Mailbox.
2.
 
3. to change Service Group Assignment.
4.
 for Port setting.
 for Trunk setting.
5. Enter the Port/Trunk number (Port 1-24
[KX-TVA200]/Port 1-6 [KX-TVA50], Trunk
1-64/0:None).
6.
 to change the service group, then go to step 7.
 to accept.
7. Enter the Service Group Number (1-48).
(1-48, or 49: to disable [for Trunk setting only])
8.
 to accept.
2.7  Broadcasting
Messages
The System Manager can deliver a message to multiple
subscribers with one operation. Messages can be sent
to all subscribers (Broadcasting Message feature) or to
specified subscribers only. When delivering a message
to specified subscribers, the System Manager can
receive verification when the recipients listen to the
message.
Note
•The System Manager can set the date and time
when a message is delivered. The date can be
set up to one month in advance.
Delivering Messages to All
Mailboxes (Broadcasting Messages)
The Broadcasting Messages feature allows the System
Manager to deliver a message to multiple subscribers
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							with one operation. Broadcast messages have priority
over other regular or urgent messages, but otherwise
are treated like regular messages. This feature is useful
when informing subscribers about the current VPS
status such as remaining hard disk capacity, requesting
that unnecessary messages be erased, etc.
1. Log in to the System Manager’s mailbox.
• See 2.1  Logging in to the System Manager’s
Mailbox.
2.
3. to record a broadcast message.
4.
 to end recording.
5.
 to accept.
Delivering Messages to Specified
Mailboxes
Use this feature to deliver the same message to one or
more subscribers by specifying their mailbox numbers.
1. Log in to the System Manager’s mailbox.
• See 2.1  Logging in to the System Manager’s
Mailbox.
2.
 
3. Enter the mailbox number of the intended recipient.
• Enter by name by pressing [#] [1] first.
Use a Mailbox Group by specifying its number.
4.
 to accept.
5.
 to record a message.
• Press [2] to add mailbox numbers. Press [3] to
review the mailing list. Press [
] to cancel
message transfer.
6.
 to end recording.
7.
 to accept.
8.
  to specify the delivery time.
• Press [1] [2] to send the message immediately,
then go to step 14.
9. Enter the desired delivery time, then 
.
10.
 for AM.
 for PM.
• This option may not be available if the VPS is
programmed to use 24-hour time.
11. Enter the day of the month for delivery, then 
.
For example:
• If today is February 16 and you enter [1] [7] [#],
the message will be delivered tomorrow.
• If today is February 16 and you enter [5] [#], the
message will be delivered on March 5.
12.
 to accept.
13. to make the message urgent.
 to continue.
14.
 to make the message private.
 to continue.
15.
 to request a receipt.
 to continue.
2.8  Changing the System
Manager’s Password
The System Manager must enter the System Manager
password in order to log in before performing any
System Manager task. In order to ensure system
security, we recommend selecting a long (maximum 16
digits) password that can not be easily guessed.
Note
•If the VPS is being programmed via KX-TVA
Maintenance Console, the System Manager
cannot change the System Manager password.
The VPS will announce, "Sorry, this function is
not available".
1. Log in to the System Manager’s mailbox.
• See 2.1  Logging in to the System Manager’s
Mailbox.
2.
3. to change the mailbox password.
 to accept the current setting.
4. Enter the desired password, then 
.
5.
 to accept.
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							3   Message Manager’s
Guide
3.1  Logging in to the
Message Manager’s
Mailbox
The procedures described in this manual require the
Message Manager to use a telephone, however, many
of these procedures can also be performed using a PC
and the KX-TVA Maintenance Console software. For
more information, consult your dealer.
In order to perform these procedures with a telephone,
the Message Manager must log in before performing
any Message Manager task. To log in as the Message
Manager, 3 items of information must be known: the
extension number of a port connected to the VPS, the
Message Manager ’s mailbox number, and the Message
Manager’s mailbox password.
– The Message Manager’s mailbox number is 98,
998, 9998 or 99998 depending on the mailbox
number length specified in System Programming.
– The Message Manager’s password can be
assigned by the System Administrator using
KX-TVA Maintenance Console or by the Message
Manager using his or her extension telephone (see
3.4  Customizing the Message Manager ’s Mailbox.
Note
•Before the Message Manager can perform
Message Management (recording Custom
Service Menus, messages, etc.), "Message
Manager Access from Telephone" must be
enabled and "Password for Message
Manager" must be set by the System
Administrator using KX-TVA Maintenance
Console.
• The VPS will announce the number of total
messages, the number of new messages, or the
length of new messages depending on the COS
settings of the Message Manager.
• If there are new messages in the mailbox, the
messages will be played automatically. The
Message Manager can listen to them
continuously without listening to the system
prompts. This feature is only available when
"Autoplay New Message" is activated for the
Message Manager’s COS.
Automatic Log-in
Note
•This feature is not available with certain PBXs
and may be disabled by the System
Administrator for your mailbox.
1. Go off-hook.
2. Enter the extension number of the VPS.
3. Enter your password, then 
.
Manual Log-in
1. Go off-hook.
2. Enter the extension number of the VPS.
3.
 
4. and your mailbox number.
• The Message Manager ’s mailbox number is 98,
998, 9998 or 99998.
5. Enter your password, then 
.
Note
•For more information on logging in, see
2.1  Logging in to Your Mailbox in the
Subscriber’s Manual.
3.2  Managing the General
Delivery Mailbox
One of the Message Manager’s functions is to check
the General Delivery Mailbox for messages and transfer
them to the appropriate mailbox or mailboxes (Mailbox
Groups may be used). This can be done at any time
using the telephone.
Listening to Messages
The Message Manager can monitor the status of the
General Delivery Mailbox through his or her mailbox.
He or she can listen to the messages stored in the
General Delivery Mailbox and, if necessary, transfer
them to their intended recipients.
1. Log in to the Message Manager’s mailbox.
• See 3.1  Logging in to the Message Manager’s
Mailbox.
2.
 to receive the message.
3.
 to listen to new messages.
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							 to listen to old messages.
 to listen to deleted messages.
4. The VPS plays each message, identifying the
sender and indicating when the message was
recorded.
 to repeat this message.
  to replay the previous message.
  to play the next message.
  to listen to the message envelope.
• VPS programming determines if the message
envelope is played before each message, after
each message, or only when you press [2] [3].
  to resume Bookmark (when Bookmark is
set).
  to save as new (when the new message
is listened).
 to erase this message.
 to reply.
 to rewind.
 to fast forward.
 to transfer.
 to listen to the entire menu.
Transferring Messages
Messages left in the General Delivery Mailbox should
be transferred to their intended recipients on a regular
basis. The Message Manager can add his or her own
voice comments when necessary. When a message is
transferred, the original message is not deleted from the
General Delivery Mailbox; it must be deleted manually.
1. Start with step 1-4 in "Listening to Messages"
above.
 while listening to the message to transfer.
2. Enter the destination mailbox number.
3.
 to accept.
4.
 to record a comment.
• Press [1] to transfer messages without
comment. Press [3] to add a mailbox number.
Press [4] to review the Mailing List.
5.
 to end recording.
6.
 to accept.
3.3  Setting Up Message
Waiting Notification
The VPS can notify the Message Manager when
unplayed messages are waiting in his or her mailbox by
turning on the message waiting lamp and/or calling an
external device (i.e., telephone or beeper).
The VPS can also send notification via e-mail if the
System Administrator has enabled this feature.
Setting Notification by Message
Waiting Lamp
The VPS lights the message waiting lamp on the
Message Manager ’s extension when a new message is
recorded in the Message Manager’s mailbox.
Note
•Extensions assigned as operators can be called
by dialing [0], however, when setting this feature
the extension number (not "0") must be
specified. For more information, consult your
System Administrator.
• When a proprietary telephone with 6-line
display is used, the number of new (unplayed)
messages will be displayed while the message
waiting lamp is lit. This feature is only available
with Panasonic KX-T series PBXs using DPT
Integration. For more information, consult your
System Administrator.
1. Log in to the Message Manager’s mailbox.
• See 3.1  Logging in to the Message Manager’s
Mailbox.
2.
3. to change the Message Waiting Lamp
Notification Status.
4.
 to change.
 to accept.
Setting Notification by External
Device
The VPS calls the preprogrammed telephone number
or beeper when a new message is recorded in the
Message Manager’s mailbox. Set the following
parameters as needed.
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							Assigning Notification Numbers
A maximum of 3 telephone or beeper numbers can be
set for message notification. Use the number keys 0 to
9, and the Beeper Callback Number Display Entry Code
[X] to make these assignments.
When the Beeper Callback No. Entry Code is added at
the end of a beeper number, the VPS will ask the caller
to enter the callback number that will be displayed on
the beeper. System Programming determines if the
Callback Number Entry is to be entered before, after, or
without the message.
It is also possible to have the caller select whether or
not he or she wishes to enter a callback number. The
System Manager must authorize the use of the Beeper
Callback No. Entry Code.
1. Log in to the Message Manager’s mailbox.
• See 3.1  Logging in to the Message Manager’s
Mailbox.
2.
3. to assign a telephone/beeper number.
4.
 to change the first telephone number.
 to change the second telephone number.
 to change the third telephone number.
5.
 to accept.
6. Enter the telephone number.
7.
 to accept.
8.
 to change the telephone number.
 to accept.
 to review.
 to add more digits.
 to insert a pause.
 to insert a wait for dial tone.
 to insert a beeper display command.
9.
 to be notified by telephone.
 to be notified by beeper.
Setting Device Status
For each device, the notification is enabled or disabled
according to a preset schedule. The Message Manager
can  enable  a device according to a schedule. However,
the System Administrator must first assign a destination
number to the desired device.
1. Log in to the Message Manager’s mailbox.
• See 3.1  Logging in to the Message Manager’s
Mailbox.
2.
 
3. Enter the device number (1-3).
• If a telephone number has not been assigned to
the selected device number, you cannot set the
device status. See "Assigning Notification
Numbers" in this section to assign a telephone
number.
4. Select the desired message type.
 to notify all messages.
 to notify urgent messages.
5. Select when the device will be used for message
notification.
 for schedule (notification is sent each time a
message is received, but only during the times
programmed by the System Administrator).
 for continuously.
 for not use (notification is never sent).
3.4  Customizing the
Message Manager’s
Mailbox
The Message Manager can customize the Message
Manager’s mailbox by changing the following
parameters.
– The Message Manager’s mailbox password
– The extension numbers of Operator 1, 2, and 3
– Telephone numbers 1 and 2 used for call forwarding
destinations when Remote Call Forwarding is set to
an outside line.
Note
•If the VPS is being programmed via KX-TVA
Maintenance Console, the Message Manager
cannot customize his or her mailbox. The VPS
will announce, "Sorry, this function is not
available".
Message Manager’s Password
The Message Manager must enter the Message
Manager password in order to log in before performing
any Message Manager task. In order to ensure system
security, we recommend selecting a long (maximum 16
digits) password that can not be easily guessed.
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							Operator’s Extensions
When callers require help, they can dial [0] to be
transferred to an operator. A maximum of 3 operators
can be programmed for each time mode; these
operators are not necessarily the same as the operator
extensions programmed for the PBX. The extension
assigned as Operator 1 for the day mode is designated
as the Message Manager.
Telephone Numbers 1 and 2 for
Remote Call Forward to Outside
After programming/changing the telephone numbers
used for Remote Call Forward to Outside, the Message
Manager must reset the remote call forwarding setting
(see 3.7  Remote Call Forwarding Set), even if it was
already enabled. Telephone numbers set here will not
be effective until remote call forwarding is reset. If you
do not reset remote call forwarding, calls will be
forwarded to the old telephone numbers.
1. Log in to the Message Manager’s mailbox.
• See 3.1  Logging in to the Message Manager’s
Mailbox.
2.
3. to change the password.
 to accept.
4. Enter the password, then 
.
5.
 to accept.
6.
 to change or assign the operator’s extension.
 to accept.
 to delete, then go to step 9.
• Operator 1’s extension number cannot be
deleted.
7. Enter the extension number.
8.
 to accept.
9. Repeat steps 6-8 to assign or to delete the
extension number for the Day, Night, Lunch and
Break Modes for each operator.
10.
 to change or assign the telephone number 1
setting.
 to accept the current setting, then go to step
13.
11. Enter the telephone number using (0-9, 
).
• Make sure you begin the telephone number with
an outside line access number (to seize an
outside line).
• When connected to the KX-TD500 or a KX-TDE
or KX-TDA series PBX, the maximum number
of characters allowed to be entered is 24; when
connected to any other KX-T series PBX, 16.
12.
 to accept.
13.
 to change or assign the telephone number 2
setting.
 to accept the current setting.
14. Enter the telephone number using (0-9, 
).
15.
 to accept.
3.5  Setting the System
Clock
The system clock can be set directly from the telephone.
It is important to set the clock accurately because
Message Waiting Notification, External Message
Delivery, redialing and rescheduling of External
Message Delivery, and Automatic Message Deletion
are all scheduled using this setting. The System
Administrator and System Manager are also able to set
the clock.
If the start and end dates for daylight saving time are
programmed, the VPS automatically adjusts the time for
daylight saving time.
Note
•The Message Manager cannot set the system
clock while:
– the VPS is being programmed via KX-TVA
Maintenance Console.
– the System Manager is configuring
mailboxes, setting COS, System Clock,
Service Mode, Company Greeting and
Incoming Call service, or customizing the
System Manager’s Mailbox.
The VPS will announce, "Sorry, this function is
not available".
1. Log in to the Message Manager’s mailbox.
• See 3.1  Logging in to the Message Manager’s
Mailbox.
2.
 
3. Enter the current time, then .
4.
 for AM.
 for PM.
• This option may not be available if the VPS is
programmed to use 24-hour time.
5.
 to accept.
6.
 to change the current date setting.
7. Enter the current month, then 
.
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							For example:
• To enter January, press [1] [#].
8. Enter the day, then 
.
9. Enter the last 2 digits of the year, then 
.
10.
 to accept.
3.6  Recording Messages
The Message Manager is responsible for recording
various system messages (menus, voice labels, system
prompts, and system caller names) and is also
responsible for maintaining the following:
• Company Greetings : A maximum of 32 company
greetings for business/non-business and lunch/
break hours as well as holidays can be selected,
recorded, or deleted as necessary.
• Company Name
• Custom Service Menus : A maximum of 100
custom service menus can be recorded. These
menus guide callers to the services they require
without the need for a human operator.
• Voice Labels : A maximum of 20 Mailbox Groups
can be created by the System Administrator. Each
list can have a voice label.
• System Prompts : The Message Manager can
change system prompts by recording new prompts
and restoring them.
• Multilingual Selection Menu : With this menu,
callers can select the language they prefer for voice
guidance). For example, the Message Manager can
record a menu that announces:
"For English, press (7)."
"For French, press (8)."
"For Chinese, press (9)."
• System Caller Names : A maximum of 200 Caller
ID numbers can be registered by the System
Administrator. The Message Manager is
responsible for recording a name for each Caller ID
number.
• On Hold Announcement Menu : With this menu,
callers in a queue can listen to the announcement
or music while they are on hold.
Note
•If the VPS is being programmed via KX-TVA
Maintenance Console, the Message Manager
cannot record any messages. The VPS will
announce, "Sorry, this function is not
available".
Recording Menus and Voice Labels
1. Log in to the Message Manager’s mailbox.
• See 3.1  Logging in to the Message Manager’s
Mailbox.
2.
 to record messages.
3. Select the desired number to record.
 for Company Greetings.
 for Company Name.
 for Custom Service Menus.
 for Voice Labels for Mailbox Groups.
 for System Prompts.
 for Multilingual Selection Menu.
 for System Caller Names.
 for On Hold Announcement Menu.
4. For the item selected in step 3, follow these steps:
a. For Company Greetings : Enter the Company
Greeting Number (1-32).
b. For the Company Name : Go to step 5.
c. For Custom Service Menus : Enter a Custom
Service Number (1-100).
• Enter [0] to record the Custom Service exit
prompt.
d. For Voice Labels : Enter a Mailbox Groups
number to labeled. (The System Administrator
assigns list numbers.)
e. For the Multilingual Selection Menu : Go to
step 5.
f. For the On Hold Announcement Menu : Go to
step 5.
5.
 to change the message.
• If a message has not yet been recorded, go to
step 7.
6.
 to record a message.
 to erase the current message, then go to step
3 or 4.
7.
 to end recording.
8.
 to accept.
9. Repeat steps 4-8 to record other Company
Greetings, Custom Service Menus, and/or Voice
Labels.
Recording System Prompts
1. Log in to the Message Manager’s mailbox.
• See 3.1  Logging in to the Message Manager’s
Mailbox.
2.
 
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							3.Enter the system prompt number you want to
change.
4. To change specific prompts, go to step 5.
To change all prompts one after another without
reviewing the current recording, go to step 6.
5. To change specific prompts:
a.
b. Enter the prompt number you want to change
(see 3.9  List of Prompts for VM and AA
Service).
c. The VPS plays the prompt number and its
prompt. If a prompt has not yet been recorded,
the VPS plays the system prompt. If a prompt is
turned off, "The prompt is now turned off" will
play before the prompt.
d.
 to record.
e.
 to end recording.
f.
 to accept.
g. Repeat steps 5b to 5f to record other prompts.
Note
•It is possible to restore the original system
prompts included in the VPS using the
included CD-ROM. Consult your System
Administrator about this feature.
6. To change all prompts one after another.
a.
b. Enter the prompt number you want to change.
c.
 to change.
d.
 to end recording.
e.
 to accept.
f. The VPS plays the next prompt number.
g. Repeat steps 6c to 6f to record other prompts.
Recording System Caller Names
Before recording System Caller Names, the associated
telephone numbers must first be programmed using
KX-TVA Maintenance Console. For more information,
consult your System Administrator.
1. Log in to the Message Manager’s mailbox.
• See 3.1  Logging in to the Message Manager’s
Mailbox.
2.
3. to modify system caller names.
4. Enter the Caller ID List Number *1
 (1-200).
• Enter [
] to go to step 3.
5.
 to change the name.
• If a name has not yet been recorded for this
Caller ID number, go to step 6.
• Press [2] to accept or [3] to erase the current
name, then go to step 4.
6.
 to end recording.
7.
 to accept.
8. Repeat steps 4-7 to record names for other Caller
ID List numbers.
*1 Guidance is "Caller Name Announcement number".
3.7  Remote Call
Forwarding Set
The Message Manager can program his or her
extension from a remote location to forward various
types of calls to the desired extension or an outside
telephone. There are 6 forwarding settings available:
• FWD All : Forwards all incoming calls to a specified
extension number.
• FWD Busy : Forwards all incoming calls to a
specified extension number when the line is busy.
• FWD No Answer : Forwards all incoming calls to a
specified extension number when there is no
answer.
• FWD Busy or No Answer : Forwards all incoming
calls to a specified extension number when the line
is busy or there is no answer.
• FWD to Outside : Forwards all incoming calls to
telephone number 1 or 2 (preprogrammed in the
Mailbox Setting), or to any other telephone number.
• FWD Cancel : Cancels the forwarding setting.
Note
•This feature is only available with Panasonic
KX-T series PBXs using DPT Integration. For
more information, consult your System
Administrator.
• This feature is not available when the Message
Manager’s extension (assigned for Operator 1
in the Day Mode) is "0" (default). For more
information, consult your System Administrator.
• In order to use the FWD to Outside option,
Remote Call Forward to CO must be enabled
for the Message Manager’s COS in the VPS,
and must also be enabled for the COS assigned
to the Message Manager ’s extension number in
the PBX.
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