Panasonic Kx Tgp500 User Guide

							Y Programming using the Handset
31
3{OFF}
Viewing/editing/erasing call block 
numbers
1
{MENU} (center of joystick) i 
{#}{2}{1}{7}
2{V}/{^}: Select the desired entry.
LTo exit, press {OFF}.
3Proceed with the desired operation.
■Editing a number:
{MENU} i {V}/{^}: “Edit” i 
{SELECT} i Edit the phone number. i 
{SAVE} i {OFF}
■Erasing a number:
{MENU} i {V}/{^}: “Erase” i 
{SELECT} i {V}/{^}: “Yes” i 
{SELECT} i {OFF}
Note:
LWhen editing, press the desired dial key to add, 
{CLEAR} to erase.
Anonymous calls (Block 
Caller ID)
This feature allows the unit to make a call 
anonymously.
The default setting is “Off”.
Important:
LWe recommend setting with your administrator. 
Contact your administrator for further 
information.
1{MENU} (center of joystick)
2{V}/{^}: “IP service” i {SELECT}
3{V}/{^}: “Call features” i {SELECT}
4{V}/{^}: “Block Caller ID” i 
{SELECT}
5Proceed with the desired operation.
■When 1 line is registered:
Go to step 6.
■When 2 or more lines are registered:
{V}/{^}: Select the desired line. i 
{SELECT}
6{V}/{^}: Select “On” or “Off”. i {SAVE} 
i {OFF}
Changing the handset name
Each handset can be given a customized name 
(“Bob”, “Kitchen”, etc.). This is useful when you 
make intercom calls between handsets. You can 
also select whether or not the handset name is 
displayed in standby mode. The default setting is 
“Off”. If you select “On” without entering any 
handset name, “Handset 1” to “Handset 6” is 
displayed.
1{MENU} (center of joystick) i 
{#}{1}{0}{4}
2Enter the desired name (10 characters max.; 
see the character table, page 20).
LIf not required, go to step 3.
3{OK}
4{V}/{^}: “On” i {SAVE} i {OFF}
Date and time
Set if the unit does not show the date and time. You 
can set the date and time through the Web user 
interface and also program it to adjust 
automatically using the SNTP. Also daylight saving 
time setting is available through the Web user 
interface. Contact your administrator for further 
information.
1{MENU} (center of joystick) i 
{#}{1}{0}{1}
2Enter the current month, date, and year.
Example:March 15, 2010
{0}{3} {1}{5} {1}{0}
3Enter the current hour and minute (12-hour 
clock format).
Example:9:30
{0}{9} {3}{0}
4{AM/PM}: Select “AM” or “PM”.
5{SAVE} i {OFF}
Note:
LWhen English is selected as the display 
language, 12-hour clock format is used. When 
Spanish is selected, 24-hour clock format is 
used.
LTo correct a digit, push the joystick left, right, up, 
or down to move the cursor to the digit, then 
make the correction. 
						

							Y Programming using the Handset
32
Updating the base unit 
software
Your phone system dealer may offer new features 
and improve its software version from time to time. 
If you set the base unit software update setting to 
manual mode through the Web user interface, you 
need to download the update when “Update 
version.Press OK.” is displayed. Contact your 
administrator for further information.
Important:
LMake sure the STATUS indicator on the base 
unit is lit in green and no line is in use (page 8). 
1Press {OKL} while “Update 
version.Press OK.” is displayed.
LThe current and new base unit software 
versions are displayed.
LIf you want to download the update later, 
press {CANCEL}. When you are ready to 
download, see “Confirming the base unit 
software version”, page 32.
2{OK}
Note:
LThe STATUS indicator on the base unit flashes 
while downloading. When the download is 
complete, the STATUS indicator stops flashing 
and changes to steady green.
Confirming the base unit software 
version
1
{MENU} (center of joystick) i 
{#}{1}{5}{6}
LThe current base unit software version is 
displayed. To exit, press {OFF}.
2If “Update version?” is displayed, press 
{OK} to download. To exit without 
downloading, press {CANCEL}. 
						

							: Programming using the Base Unit (KX-TGP550 only)
33
Programmable settings
You can customize the unit by programming the following features.
To access the features, there are 2 methods:
– scrolling through the display menus (page 33)
– using the direct commands (page 34)
Some of the features can be programmed through the Web user interface (page 40).
LDirect command is the main method used in this User Guide.
Programming by scrolling through the display menus
1
{MENU} (middle soft key)
2Press {^}, {V}, {} to select the desired main menu. i {SELECT}
3Press {V} or {^} to select the desired item in sub-menu 1. i {SELECT}
LIn some cases, you may need to select from sub-menu 2. i {SELECT}
4Press {V} or {^} to select the desired setting. i {SAVE}
LThis step may vary depending on the feature being programmed.
LTo exit the operation, press {EXIT}.
Note:
LSee page 34 for the default settings.
LIn the following table, ( ) indicates lines you need to select for the settings.
Main menuSub-menu 1Sub-menu 2Page
Line status
m––10
IP service Network setting DHCP
*1–
IP settings*1–
Embedded web40
Call features Call forward
(Line 1: 8 max.)
–Unconditional
*1
–Busy*1
–No answer*1
36
Do not disturb
*1
(Line 1: 8 max.)37
Block anonymous*1
(Line 1: 8 max.)37
Block Caller ID*1
(Line 1: 8 max.)38
Ringer settings
(Ringer volume–17
Ringer tone(Line 1: 8 max.) –
Interrupt tone–– 
						

							: Programming using the Base Unit (KX-TGP550 only)
34
*1 If you program these settings using the base unit, you do not need to program the same item using a 
handset.
Programming using the direct commands
1
{MENU} (middle soft key) i {#}
2Enter the desired feature code.
3{V}/{^}: Select the desired setting. i {SAVE}
LThis step may vary depending on the feature being programmed.
LTo exit the operation, press {EXIT}.
Note:
LIn the following table, < > indicates the default settings and ( ) indicates lines you need to select for the 
settings. Initial settings
Date and time
*1–38
Call block*1–37
LCD contrast––
Change language–10
Software version
*1–38
Phonebook
C––23
Caller list
W––42
FeatureFeature 
codeSetting codeSystem 
setting*1Page
Call block{2}{1}{7}–r37
Change language{1}{1}{0}{1}: 
{2}: Español–10
Date and time{1}{0}{1}–r38
DHCP
*2{5}{0}{0}{1}: 
{0}: Offr–
Embedded web{5}{3}{4}{1}: On
{0}: –40
Interrupt tone
*3{2}{0}{1}{1}: 
{0}: Off– 18, 46
IP settings
*2{5}{0}{1}–r–
LCD contrast
(Display contrast){1}{4}{5}{1} – {6}: Level 1–6  – –
Phonebook{2}{8}{0}––23
Ringer tone{1}{6}{1}(Line 1: 
8 max.){1} – {6}: Tone –6
{7} – {9}: Melody 1–3––
Ringer volume
*4{1}{6}{0}{1} – {3}: Level 1–
{0}: Off–17
Software version{1}{5}{6}–r38
Main menuSub-menu 1Sub-menu 2Page 
						

							: Programming using the Base Unit (KX-TGP550 only)
35
*1 If you program these settings using the base unit, you do not need to program the same item using a 
handset.
*2 We recommend programming this setting with your administrator. Contact your administrator for 
further information.
*3 This tone lets you know when you receive an outside call while you are on the other outside call or an 
intercom call.
*4 When the ringer volume is turned off, ~ is displayed and the base unit does not ring for outside calls.
However even when the ringer volume is set to off, the base unit rings at the low level for intercom calls 
(page 46). 
						

							: Programming using the Base Unit (KX-TGP550 only)
36
Call forward
Incoming calls can be forwarded to another party. 
You can choose one of 3 modes:
–“Unconditional”: All incoming calls are 
forwarded.
–“Busy”: Incoming calls while the line is in use 
are forwarded.
–“No answer”: Incoming calls after a certain 
number of rings are forwarded. The default 
setting of the number of ring count is “3”. To 
change the setting, perform “Changing the ring 
count”, page 36.
Important:
LWe recommend setting with your administrator. 
Contact your administrator for further 
information.
LIf this feature is set on your unit, it may be 
overridden by your phone system settings.
LThis feature is not available on shared lines.
LThe call is logged in the caller list (page 42) with 
Q after the call is forwarded.
Turning call forward on/off
1
{MENU} (middle soft key)
2{V}/{^}: “IP service” i {SELECT}
3{V}/{^}: “Call features” i {SELECT}
4{V}/{^}: “Call forward” i {SELECT}
5Proceed with the desired operation.
■When 1 line is registered:
Go to step 6.
■When 2 or more lines are registered:
{V}/{^}: Select the desired line. i 
{SELECT}
6{V}/{^}: Select the desired option. i 
{SELECT}
7{V}/{^}: “On/Off” i {SELECT}
8{V}/{^}: Select “On” or “Off”. i {SAVE}
LIf you select “Off”, press {EXIT} to exit.
LIf the phone number forwarded to has been 
already set, press {EXIT} to exit. To change 
the phone number, perform from step 7, 
“Changing the phone number”, page 36, 
then press {EXIT} to exit.
9Enter the phone number you want to forward 
calls to (24 digits max.). i {SAVE}LIf you have selected “No answer”, enter 
the number of rings before the unit forwards 
calls (0, 2-20 rings). i {SAVE}
10{EXIT}
Changing the phone number
1
{MENU} (middle soft key)
2{V}/{^}: “IP service” i {SELECT}
3{V}/{^}: “Call features” i {SELECT}
4{V}/{^}: “Call forward” i {SELECT}
5Proceed with the desired operation.
■When 1 line is registered:
Go to step 6.
■When 2 or more lines are registered:
{V}/{^}: Select the desired line. i 
{SELECT}
6{V}/{^}: Select the desired option. i 
{SELECT}
7{V}/{^}: “Phone number” i {SELECT}
8Enter the phone number you want to forward 
calls to (24 digits max.). i {SAVE} i 
{EXIT}
Changing the ring count
You can change the number of rings before which 
the call is forwarded if “No answer” is selected.
1{MENU} (middle soft key)
2{V}/{^}: “IP service” i {SELECT}
3{V}/{^}: “Call features” i {SELECT}
4{V}/{^}: “Call forward” i {SELECT}
5Proceed with the desired operation.
■When 1 line is registered:
Go to step 6.
■When 2 or more lines are registered:
{V}/{^}: Select the desired line. i 
{SELECT}
6{V}/{^}: “No answer” i {SELECT}
7{V}/{^}: “Ring count” i {SELECT}
8Enter the number of rings before the unit 
forwards calls (0, 2-20 rings). i {SAVE} i 
{EXIT} 
						

							: Programming using the Base Unit (KX-TGP550 only)
37
Do not disturb
This feature allows the unit to reject calls on 
selected lines.
The default setting is “Off”.
Important:
LWe recommend setting with your administrator. 
Contact your administrator for further 
information.
LIf this feature is set on your unit, it may be 
overridden by your phone system settings.
LThis feature is not available on shared lines.
LThe call is logged in the caller list (page 42) with 
Q after the call is rejected.
1{MENU} (middle soft key)
2{V}/{^}: “IP service” i {SELECT}
3{V}/{^}: “Call features” i {SELECT}
4{V}/{^}: “Do not disturb” i {SELECT}
5Proceed with the desired operation.
■When 1 line is registered:
Go to step 6.
■When 2 or more lines are registered:
{V}/{^}: Select the desired line. i 
{SELECT}
6{V}/{^}: Select “On” or “Off”. i {SAVE} 
i {EXIT}
Block anonymous calls
This feature allows the unit to reject calls when the 
unit receives a call without phone number.
The default setting is “Off”.
Important:
LWe recommend setting with your administrator. 
Contact your administrator for further 
information.
LThis feature is not available on shared lines.
LThe call is logged in the caller list (page 42) with 
Q after the call is rejected.
1{MENU} (middle soft key)
2{V}/{^}: “IP service” i {SELECT}
3{V}/{^}: “Call features” i {SELECT}
4{V}/{^}: “Block anonymous” i 
{SELECT}
5Proceed with the desired operation.■When 1 line is registered:
Go to step 6.
■When 2 or more lines are registered:
{V}/{^}: Select the desired line. i 
{SELECT}
6{V}/{^}: Select “On” or “Off”. i {SAVE} 
i {EXIT}
Call block (Caller ID service 
users only)
This feature allows the unit to reject calls from 
specified phone numbers that you do not want to 
answer such as junk calls.
When a call is received, the unit does not ring while 
the caller is being identified. If the phone number 
matches an entry in the call block list, the unit 
rejects the call.
Important:
LWhen the unit receives a call from a number that 
is stored in the call block list, the call is logged in 
the caller list (page 42) with $ after the call is 
rejected.
Storing unwanted callers
You can store up to 30 phone numbers in the call 
block list by using the caller list or by entering the 
numbers directly.
Important:
LYou are advised to store the 10 digits (including 
an area code) for PSTN calls because if 7 digits 
are stored, all numbers that have the last 7 digits 
will be blocked.
From the caller list:
1{CID} (right soft key)
2{V}/{^}: Select the entry to be blocked. i 
{MENU}
3{V}/{^}: “Save call block” i 
{SELECT}
4{V}/{^}: “Yes” i {SELECT} i {EXIT}
By entering phone numbers:
1{MENU} (middle soft key) i {#}{2}{1}{7} 
i {ADD}
2Enter the phone number (24 digits max.). i 
{SAVE}
LTo erase a digit, press {CLEAR}. 
						

							: Programming using the Base Unit (KX-TGP550 only)
38
3{EXIT}
Viewing/editing/erasing call block 
numbers
1
{MENU} (middle soft key) i {#}{2}{1}{7}
2{V}/{^}: Select the desired entry.
LTo exit, press {EXIT}.
3Proceed with the desired operation.
■Editing a number:
{MENU} i {V}/{^}: “Edit” i 
{SELECT} i Edit the phone number. i 
{SAVE} i {EXIT}
■Erasing a number:
{MENU} i {V}/{^}: “Erase” i 
{SELECT} i {V}/{^}: “Yes” i 
{SELECT} i {EXIT}
Note:
LWhen editing, press the desired dial key to add, 
{CLEAR} to erase.
Anonymous calls (Block 
Caller ID)
This feature allows the unit to make a call 
anonymously.
The default setting is “Off”.
Important:
LWe recommend setting with your administrator. 
Contact your administrator for further 
information.
1{MENU} (middle soft key)
2{V}/{^}: “IP service” i {SELECT}
3{V}/{^}: “Call features” i {SELECT}
4{V}/{^}: “Block Caller ID” i 
{SELECT}
5Proceed with the desired operation.
■When 1 line is registered:
Go to step 6.
■When 2 or more lines are registered:
{V}/{^}: Select the desired line. i 
{SELECT}
6{V}/{^}: Select “On” or “Off”. i {SAVE} 
i {EXIT}
Date and time
Set if the unit does not show the date and time. You 
can set the date and time through the Web user 
interface and also program it to adjust 
automatically using the SNTP. Also daylight saving 
time setting is available through the Web user 
interface. Contact your administrator for further 
information.
1{MENU} (middle soft key) i {#}{1}{0}{1}
2Enter the current month, date, and year.
Example:March 15, 2010
{0}{3} {1}{5} {1}{0}
3Enter the current hour and minute (12-hour 
clock format).
Example:9:30
{0}{9} {3}{0}
4{AM/PM}: Select “AM” or “PM”.
5{SAVE} i {EXIT}
Note:
LWhen English is selected as the display 
language, 12-hour clock format is used. When 
Spanish is selected, 24-hour clock format is 
used.
LTo correct a digit, press {}, {^}, or {V} to 
move the cursor to the digit, then make the 
correction.
Updating the base unit 
software
Your phone system dealer may offer new features 
and improve its software version from time to time. 
If you set the base unit software update setting to 
manual mode through the Web user interface, you 
need to download the update when “Update 
version.Press OK.” is displayed. Contact your 
administrator for further information.
Important:
LMake sure the STATUS indicator on the base 
unit is lit in green and no line is in use (page 8).
1Press {OKL} while “Update 
version.Press OK.” is displayed.
LThe current and new base unit software 
versions are displayed. 
						

							: Programming using the Base Unit (KX-TGP550 only)
39
LIf you want to download the update later, 
press {CANCEL}. When you are ready to 
download, see “Confirming the base unit 
software version”, page 39.
2{OK}
Note:
LThe STATUS indicator on the base unit flashes 
while downloading. When the download is 
complete, the STATUS indicator stops flashing 
and changes to steady green.
Confirming the base unit software 
version
1
{MENU} (middle soft key) i {#}{1}{5}{6}
LThe current base unit software version is 
displayed. To exit, press {EXIT}.
2If “Update version?” is displayed, press 
{OK} to download. To exit without 
downloading, press {CANCEL}. 
						

							Programming through the Web User Interface
40
Programming through the 
Web user interface
You can program the following features through 
the Web user interface. The password is required. 
Contact your administrator for further information.
– Network settings
– Call forward (page 29, 36)
– Do not disturb (page 30, 37)
– Block anonymous calls (page 30, 37)
– Call block
*1 (page 30, 37)
– Anonymous calls (Block Caller ID) (page 31, 38)
– Updating the base unit software
*2 (page 32, 38)
*1 This feature is explained as “Call Rejection 
Phone Numbers” in the Web user interface.
*2 This feature is explained as “Firmware Update” 
in the Web user interface.
Embedded Web
You need to activate the Web user interface every 
time you program features using a computer. The 
Web user interface is deactivated after setting on 
the computer.
The default setting is “Off”.
1{MENU} (center of joystick) i 
{#}{5}{3}{4}
2{V}/{^}: Select the desired setting.
3{SAVE} i {OFF}
1{MENU} (middle soft key) i {#}{5}{3}{4}
2{V}/{^}: Select the desired setting.
3{SAVE} i {EXIT}
Y Handset
: Base unit