Panasonic Kx Tge432 Operating Instructions Manual
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Error messages Display message Cause/solution Ask phone c ompany for VM access # R You have not stored the voicemail access number. Store the number (page 47). Base no power o r No link. Re- connect base AC adaptor. or No link. R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset’s registration may have been canceled. Re-register the handset (page 37). R When “No link. ” is displayed during a power failure, place a handset on the base unit to supply power to the base unit. Busy RT he called unit is in use. ROther units are in use and the system is busy. Try again later. R The handset you are using is too far from the base unit. Move closer and try again. Check tel line RT he supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 10). Error!! RR ecording was too short. Try again. Invalid RT here is no handset registered to the base unit matching the handset number you entered. R The handset is not registered to the base unit. Register the handset (page 37). Requires s ubscription to Caller ID. R You must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed. Use r echargeable battery. R A wrong type of battery such as alkaline or manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 4, 7. For assistance, please visit http://shop.panasonic.com/support 51Useful Information TGE43xUS(en)_1112_ver021.pdf 512015/11/12 10:12:57
Troubleshooting I f you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert them into the handset again. General use Problem Cause/solution The handset does not turn on e ven after installing charged batteries. R Place the handset on the base unit or charger to turn on the handset. The unit does not work. RM ake sure the batteries are installed correctly (page 10). RFully charge the batteries (page 11). R Check the connections (page 10). R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset has not been registered to the base unit. Register the handset (page 37). I cannot hear a dial tone. RT he base unit’s AC adaptor or telephone line cord is not connected. Check the connections. R Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your phone service provider. The indicator on the handset f lashes slowly. R New messages have been recorded. Listen to the new messages (page 42). R New voicemail messages have been recorded. Listen to the new voicemail messages (page 48). The base unit beeps. RN ew messages have been recorded. Listen to the new messages (page 42). Menu list Problem Cause/solution The display is in a language I c annot read. R Change the display language (page 14). I cannot register a handset to a b ase unit. R The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 38). 52 For assistance, please visit http://shop.panasonic.com/supportUseful Information TGE43xUS(en)_1112_ver021.pdf 522015/11/12 10:12:58
Battery recharge Problem Cause/solution The handset beeps and/or flashes. R Battery charge is low. Fully charge the batteries (page 11). I fully charged the batteries, but – still flashes, – is displayed, or – the operating time seems to be shorter. R C lean the battery ends ( , ) and the charge contacts w ith a dry cloth and charge again. R It is time to replace the batteries (page 10). Making/answering calls, intercom Problem Cause/solution is displayed. R T he handset is too far from the base unit. Move closer. RThe base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 37). Noise is heard, sound cuts in a nd out. R You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. The handset does not ring. RT he ringer volume is turned off. Adjust the ringer volume (page 17, 30). R Silent mode is turned on. Turn it off (page 34). The base unit does not ring. RT he ringer volume is turned off. Adjust the ringer volume (page 17). R Silent mode is turned on. Turn it off (page 34). I cannot make a call. RT he dialing mode may be set incorrectly. Change the setting (page 15). I cannot make or answer a call. RA n outside line is being used after a cell locator feature is used. – KX-TGE430 series: To end the call, press MLOCATES CELL N on the base unit. – KX-TGE440 series: To end the call if someone answers using the cellular phone, press MZ N on the base unit. I cannot make long distance c alls. R Make sure that you have long distance service. For assistance, please visit http://shop.panasonic.com/support 53Useful Information TGE43xUS(en)_1112_ver021.pdf 532015/11/12 10:12:58
Problem Cause/solution I cannot use voice paging. RYou cannot use voice paging if other units are in use. RVoice paging is not available when a range extender (KX-TGA405) is registered to the base unit. Caller ID/Talking Caller ID Problem Cause/solution Caller information is not d isplayed. R You must subscribe to Caller ID service. Contact your phone service provider for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. R The name display service may not be available in some areas. Contact your phone service provider for details. R Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. Caller information is displayed o r announced late. R Depending on your phone service provider, the unit may display or announce the caller’s information at the 2nd ring or later. R Move closer to the base unit. Caller information is not a nnounced. R The handset or base unit’s ringer volume is turned off. Adjust it (page 17, 30). R The Talking Caller ID feature is turned off. Turn it on (page 30). R The number of rings for the answering system is set to “2 rings ” or “Toll saver ”. Select a different setting (page 46). R If the base unit and another handset are having an intercom call, your handset does not announce caller information. The caller list/incoming phone n umbers are not edited automatically. R The Caller ID number auto edit feature is turned off. Turn it on and try again (page 32). R You need to call back the edited number to activate Caller ID number auto edit. I cannot dial the phone number e dited in the caller list. R The phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 40). Time on the unit has shifted. RI ncorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual ” (off) (page 30). 54 For assistance, please visit http://shop.panasonic.com/supportUseful Information TGE43xUS(en)_1112_ver021.pdf 542015/11/12 10:12:58
Problem Cause/solution The 2nd caller’s information is n ot displayed during an outside call. R In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your phone service provider and subscribe to the desired service. After subscribing, you may need to contact your phone service provider again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). Answering system Problem Cause/solution The unit does not record new m essages. R The answering system is turned off. Turn it on (page 41). RThe message memory is full. Erase unnecessary messages (page 42, 43). R The recording time is set to “Greeting only ”. Change the setting (page 46). R Your phone service provider’s voicemail service may be answering your calls before the unit’s answering system can answer your calls. Change the unit’s number of rings setting (page 46) to a lower value, or contact your phone service provider. R The answering system will not answer incoming calls while the other devices such as handsets are engaged in a call. I cannot operate the answering s ystem remotely. R The remote access code is not set. Set the remote access code (page 45). R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 45). R The answering system is turned off. Turn it on (page 45). The unit does not emit the s pecified number of rings. R If the first ring is turned off ( “No ”) (page 24), the number of rings decreases by 1 from the specified number of rings. For assistance, please visit http://shop.panasonic.com/support 55Useful Information TGE43xUS(en)_1112_ver021.pdf 552015/11/12 10:12:58
Voicemail Problem Cause/solution “ Voicemail msg. via phone co. ” is shown on the handset display. How do I remove this message from the display? R This notification is displayed when your phone service provider’s voicemail service (not the unit’s answering system) has recorded a message for you. Typically you can remove this notification from the display by listening to the message. To listen to the message, dial the voicemail number provided by your phone service provider (for most cases, this will be your own phone number), and follow the voice instructions. Depending on your phone service provider, you may need to remove all messages from your voice mailbox to remove the notification. You can also remove this notification by pressing and holding # until the unit beeps. Liquid damage Problem Cause/solution Liquid or other form of moisture h as entered the handset/base unit. R Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center. Caution: R T o avoid permanent damage, do not use a microwave oven to speed up the drying process. 56 For assistance, please visit http://shop.panasonic.com/supportUseful Information TGE43xUS(en)_1112_ver021.pdf 562015/11/12 10:12:58
FCC and other information For assistance, please visit http://shop.panasonic.com/support 57Useful InformationTGE43xUS(en)_1112_ver021.pdf 572015/11/12 10:12:58This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No.............(found on the bottom of the unit) L Ringer Equivalence No. (REN).......0.1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid
58 For assistance, please visit http://shop.panasonic.com/supportUseful InformationTGE43xUS(en)_1112_ver021.pdf 582015/11/12 10:12:58manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. WHEN PROGRAMMING EMERGENCYNUMBERS AND(OR) MAKING TESTCALLS TO EMERGENCY NUMBERS:1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Privacy of communications may not be ensured when using this phone. CAUTION:Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Thisequipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined byturning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: – Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. – Consult the dealer or an experienced radio/TV technician for help. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce or eliminate interference. FCC RF Exposure Warning: L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. L To comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and all person’s body. L This product may not be collocated or operated in conjunction with any other antenna or transmitter. L The handset may be carried and operated with only the specific provided belt-clip. Other non-tested belt-clips or similar body-worn accessories may not comply and must be avoided. Notice: L FCC ID can be found inside the battery compartment or on the bottom of the units.
For assistance, please visit http://shop.panasonic.com/support 59Useful InformationTGE43xUS(en)_1112_ver021.pdf 592015/11/12 10:12:58Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. T Compatible with Hearing Aid T-Coil TIA-1083
Guía Rápida Española 60 Para obtener ayuda, visite http://shop.panasonic.com/support (solo en inglés) Guía Rápida EspañolaTGE43xUS(en)_1112_ver021.pdf 602015/11/12 10:12:58Conexiones Unidad base 1 Conecte el adaptador de corriente alterna a la unidad presionándolo firmemente.2 Enganche el cable para fijarlo.3 Conecte el adaptador de corriente alterna a la toma de corriente.4 Conecte el cable de la línea telefónica a la unidad, y después a la toma telefónica de una sola línea (RJ11C) hasta que escuche un clic. 5 Se requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.Nota:LUse solo el adaptador de corriente alterna Panasonic PNLV226 que se suministra. 1 4 5 3 4 2 Cargador 1 Conecte el adaptador de corriente alterna a la toma de corriente. 1