Panasonic Kx Tge432 Operating Instructions Manual
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Answering system T he answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting only ” as the recording time setting (page 46). Important: R Make sure the unit’s date and time setting is correct (page 14). Memory capacity (including your g reeting message) The total recording capacity is about 17 minutes. A maximum of 64 messages can be recorded. Note: R When message memory becomes full: –“Messages full ” is shown on the handset display. – The message counter on the base unit flashes if the answering system is turned on. – If you use the pre-recorded greeting message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later. – If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. Turning the answering s ystem on/off Base unit P ress MANSWER ON/OFF N to turn on/off the answering system. Handset 1 T o turn on: M MENU N#327 To turn off: M M ENU N#328 2 MOFF N Note for base unit and handset: R When the answering system is turned on, the message counter on the base unit displays the total number of messages (old and new). Greeting message W hen the unit answers a call, a greeting message is played to callers. You can use either: – your own greeting message – a pre-recorded greeting message Recording y our greeting message 1 MMENU N#302 2 Mb N: “Yes ” a M SELECT N 3 After a beep sounds, hold the handset about 20 cm (8 inches) away and speak clearly into the microphone (2 minutes max.). 4 Press MSTOP N to stop recording. a M OFF N Using a pre-recorded greeting m essage The unit provides 2 pre-recorded greeting messages: – If you reset to pre-recorded greeting or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message. – If the message recording time (page 46) is set to “Greeting only ”, callers’ messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again. For assistance, please visit http://shop.panasonic.com/support 41Answering System TGE43xUS(en)_1112_ver021.pdf 412015/11/12 10:12:57
Resetting to a pre-recorded greeting m essage Use this procedure to erase your greeting message and use a pre-recorded one. 1 MMENU N#304 2 MYES N a M OFF N Playing back the greeting m essage 1 MMENU N#303 2 To exit, press MOFF N. Listening to messages I mportant: R When using the base unit or handset to listen to messages, the noise reduction feature (page 18) is activated automatically in spite of the setting ( is not d isplayed). Using the base unit W hen new messages have been recorded, M N on the base unit flashes. Press M N (PLAY). R During playback, M N on the base unit lights. R If new messages have been recorded, the base unit plays back new messages. R If there are no new messages, the base unit plays back all messages. Operating the answering system d uring playback Key Operation M j N or Mk N Adjust the speaker v olume M N Repeat message * 1 M N Skip message M N (STOP) Stop playback Key Operation M E RASE N Erase currently playing m essage *1 If pressed within the first 5 seconds of a m essage, the previous message is played. Erasing all messages P ress MERASE N 2 times while the unit is not in use. Using the handset W hen new messages have been recorded: – “New message ” is displayed. – The message indicator on the handset flashes slowly if the message indicator is turned on (page 46). 1 To listen to new messages: MMENU N#323 To listen to all messages: M MENU N#324 2 When finished, press MOFF N. Note: R To switch to the receiver, press M N . R Y ou can also use the MPLAY N soft key, if displayed, to play new messages. Operating the answering system M M ENU N a M b N: “Answering device ” a M SELECT N Key Operation M j N or Mk N Adjust the receiver/speaker v olume (during playback) 1 or MF N Repeat message (during p layback) *1 2 or ME N Skip message (during p layback) 3 Enter the “S ettings” menu 4 Play new messages 5 Play all messages 6 Play greeting message42 For assistance, please visit http://shop.panasonic.com/supportAnswering System TGE43xUS(en)_1112_ver021.pdf 422015/11/12 10:12:57
Key Operation 76 Record greeting message 8 Turn answering system on M PAUSE N Pause message * 2 9 or MSTOP N Stop recording S top playback 0 Turn answering system off *4 * 3 Erase currently playing m essage *5 Erase all messages *6 Reset to a pre-recorded g reeting message *1 If pressed within the first 5 seconds of a m essage, the previous message is played. *2 To resume playback: Mb N: “Playback ” a M SELECT N *3 You can also erase as follows: MPAUSE N a M b N: “Erase ” a M SELECT N a M b N: “Yes ” a M SELECT NCalling back (Caller ID subscribers o nly) 1 Press MPAUSE N during playback. 2 Mb N: “Call back ” a M SELECT NEditing t he number before calling back 1 Press MPAUSE N during playback. 2 Mb N: “Edit & Call ” a M SELECT N 3 Press MEDIT N repeatedly until the phone number is shown in the desired format (page 40). a M N Erasing all messages 1 MM ENUN#325 2 Mb N: “Yes ” a M SELECT N a M OFF N Advanced new message a lerting features Audible message alert T his feature allows the base unit to beep to inform you of a new message arrival when new messages are recorded. The base unit beeps 2 times every minute until you listen to the messages, if the “Base unit beep ” setting is turned on. The default setting is “ Off ”. 1 MMENU N#339 2 Mb N: Select the desired setting. a M SAVE N a M OFF N New message alert by a call T his feature allows you to receive a notification by phone when new messages are recorded. The base unit calls a phone number you specify. You can then operate the answering system remotely to listen to the new message. To use this feature, you must: – store a phone number to which the unit makes the call to. – turn on the new message alert setting. After you answer the new message alert call, you can listen to messages from that call (page 44). Important: R A new message alert is stopped 1 minute after the unit starts to call. The unit will not retry the call even if the call is not answered. Storing a phone number to which the u nit makes an alert call n From the phonebook: 1 MMENU N#338 2 Mb N: “Notification to ” a M SELECT N a M ADD N 3 Mb N: “Phonebook ” a M SELECT N 4 Mb N: Select the desired phonebook entry. a M SAVE N a M OFF N For assistance, please visit http://shop.panasonic.com/support 43Answering System TGE43xUS(en)_1112_ver021.pdf 432015/11/12 10:12:57
n By entering a phone number: 1 MMENU N#338 2 Mb N: “Notification to ” a M SELECT N a M ADD N 3 Mb N: “Manual ” a M SELECT N 4 Enter the desired name (16 characters max.). a M OK N 5 Enter the desired number (24 digits max.). a M OK N a M SELECT N a M OFF N Turning on/off the new message alert s etting 1 MMENU N#338 2 Mb N: “On/Off ” a M SELECT N 3 Mb N: Select the desired setting. a M SAVE N a M OFF N Editing the set phone number 1 MM ENUN#338 2 Mb N: “ Notification to ” a M SELECT N 3 MMENU N a M b N: “Edit ” a M SELECT N 4 Edit the name if necessary (16 characters max.). a M OK N 5 Edit the phone number if necessary (24 digits max.). a M OK N a M SELECT N a M OFF N Erasing the set phone number 1 MM ENUN#338 2 Mb N: “ Notification to ” a M SELECT N 3 MMENU N a M b N: “Erase ” a M SELECT N 4 Mb N: “Yes ” a M SELECT N a M OFF N R The new message alert setting is turned off. Activating/inactivating the remote a ccess code to play messages If you activate this feature, you must enter the remote access code (page 45) to play the new message from the new message alert call. This is so that unauthorized parties cannot listen to your messages. The default s etting is “Inactivate ”. – “Inactivate ”: You can listen to the message by pressing 4 to play new messages (without entering the remote access code). – “Activate ”: You must enter your remote access code and then press 4 to play new message. 1 MMENU N#338 2 Mb N: “Remote code ” a M SELECT N 3 Mb N: Select the desired setting. a M SAVE N a M OFF N Listening to messages A fter you answer the new message alert, you can listen to the messages as follows. n When the remote access code is set to “Inactivate ”: Press 4 to play the new message during the announcement. n When the remote access code is set to “Activate ”: 1 Enter the remote access code (page 45) during the announcement. 2 Press 4 to play the new message. Note: R Within 10 seconds after listening to new messages, you can press #9 during the call to turn off the new message alert by a call feature. R Even if the unit makes a new message alert call, the handset redial list does not show the record. Remote operation U sing a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. 44 For assistance, please visit http://shop.panasonic.com/supportAnswering System TGE43xUS(en)_1112_ver021.pdf 442015/11/12 10:12:57
Remote access code A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “111 ”. Important: R To prevent unauthorized access to this product, we recommend that you regularly change the remote code. 1 MMENU N#306 2 Enter the desired 3-digit remote access code. a M SAVE N a M OFF N Deactivating remote operation P ress * in step 2 on “Remote access code”, page 45. R The entered remote access code is deleted. Using the answering system r emotely 1 Dial your phone number from a touch-tone phone. 2 After the greeting message starts, enter your remote access code. 3 Follow the voice guidance prompts as necessary or control the unit using remote commands (page 45). 4 When finished, hang up. Voice guidance n W hen the English voice guidance is selected During remote operation, the unit’s voice guidance starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more available operations. n When the Spanish voice guidance is selected To start the voice guidance, press 9. The voice guidance announces the available remote commands (page 45). Note: R I f you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. Remote commands Y ou can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. Key Operation 1 Repeat message (during p layback) *1 2 Skip message (during playback) 4 Play new messages 5 Play all messages 9 Stop playback * 2 Start voice guidance *3 0 Turn answering system off *4 Erase currently playing message *5 Erase all messages *# End remote operation ( or hang up) *1 If pressed within the first 5 seconds of a m essage, the previous message is played. *2 For English voice guidance only *3 For Spanish voice guidance only Turning on the answering system r emotely 1 Dial your phone number from a touch-tone phone. 2 Let the phone ring 15 times. RA long beep is heard. 3 Enter your remote access code within 10 seconds after the long beep. RThe greeting message is played back. R You can either hang up, or enter your remote access code again and begin remote operation (page 44). For assistance, please visit http://shop.panasonic.com/support 45Answering System TGE43xUS(en)_1112_ver021.pdf 452015/11/12 10:12:57
Answering system settings Call screening Handset / Base unit W hile a caller is leaving a message, you can listen to the call through the unit’s speaker. To adjust the speaker volume, press Mj N or M k N repeatedly. You can answer the call by pressing M N on the handset or MZ N on the base unit *1 . Call screening can be set for each unit. The default setting is “On ”. 1 For handset setting: MMENU N#310 For base unit setting (using a handset) *1 : MMENU N#*310 2 Mb N: Select the desired setting. a M SAVE N a M OFF N *1 KX-TGE440 series: page 3 Number of rings before the unit a nswers a call You can change the number of times the phone rings “Ring count ” before the unit answers calls. You can select 2 to 7 rings, or “ Toll saver ”. The default setting is “4 rings ”. “ Toll saver ”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 45), you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. 1 MMENU N#211 2 Mb N: Select the desired setting. a M SAVE N a M OFF N Caller’s recording time Y ou can change the maximum message recording time allowed for each caller. The default setting is “3 min ”. 1 MM ENU N#305 2 Mb N: Select the desired setting. a M SAVE N a M OFF N Selecting “ G reeting only ” You can select “Greeting only ” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting only ” in step 2 on “Caller’s recording time”, page 46. Note: R When you select “Greeting only ”: – If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later. – If you use your own message, record the greeting-only message asking callers to call again later (page 41). Handset message indicator Y ou can select whether or not the message indicator on the handset flashes slowly when new messages are recorded. The default setting is “On ”. Important: R If you stored the voicemail access number (page 47), the message indicator also flashes for newly recorded voicemail messages (page 48). 1 MMENU N#340 2 Mb N: Select the desired setting. a M SAVE N a M OFF N Note: R While message indicator is on, battery operating time is shortened (page 11). 46 For assistance, please visit http://shop.panasonic.com/supportAnswering System TGE43xUS(en)_1112_ver021.pdf 462015/11/12 10:12:57
Voicemail service I n addition to your unit’s answering system you may also have voicemail service from your phone service provider. Voicemail is an answering service that may be offered by your phone service provider. This service can also record calls when you are unavailable to answer the phone or when your line is busy. Messages are recorded on the phone company system and not on the unit’s answering system. R To use the voicemail service rather than the unit’s answering system, turn off the answering system (page 41). If you have unit’s answering system set to on and also the voicemail enabled, the system with least amount of rings will record the message first. Example: If the unit’s answering system is set to 4 rings (page 46) and the voicemail answering system provided by your phone company is set to 6 rings (call your service provider), the unit’s answering system will record the incoming call first. Important: R You need to store the voicemail access number to activate the message indicator (page 46) for voicemail service. Storing the voicemail (VM) a ccess number In order to listen to your voicemail messages, you must dial your phone service provider’s voicemail access number. Once you have stored your voicemail access number, you can dial it automatically (page 48). 1 MMENU N#331 2 Enter your access number (24 digits max.). a M SAVE N a M OFF N Note: R When storing your voicemail access number and your mailbox password, press MD N (Pause) to add pauses (page 16) between the access number and the password as necessary. Contact your phone service provider for the required p ause time. Example: To e rase the voicemail access number 1 MMENU N#331 2 Press and hold MCLEAR N until all digits are erased. a M SAVE N a M OFF N Voicemail (VM) tone detection Handset / Base unit * 1 *1 KX-TGE440 series: page 3 Your phone service provider sends special signals (sometimes called “voicemail tones” or “stutter tones”) to the unit to let you know you have new voicemail messages. If you hear a series of dial tones followed by a continuous dial tone after you press M N on the handset or press MZ N on the base unit, you have new voicemail messages. Soon after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voicemail messages have been recorded. Turn this feature off when: – You do not subscribe to voicemail service. – Your phone service provider does not send voicemail tones. – Your phone is connected to a PBX. If you are not sure which setting is required, contact your phone service provider. Turning VM tone detection on/off T he default setting is “On ”. 1 MMENU N#332 2 Mb N: Select the desired setting. a M SAVE N a M OFF N For assistance, please visit http://shop.panasonic.com/support 47Useful Information TGE43xUS(en)_1112_ver021.pdf 472015/11/12 10:12:571-222-333-4444VM access number Pauses PasswordPPPP 8888
Listening to voicemail messages W hen new messages have been recorded: – “Voicemail msg. via phone co. ” is displayed if message indication service is available. – The message indicator on the handset flashes slowly if the message indicator is turned on (page 46). Handset 1 MM ENUN#330 R The speakerphone turns on. 2 Follow the pre-recorded instructions. 3 When finished, hang up. Note: R You can also use the MACCESS N soft key, if displayed, to play new voicemail messages. R If the handset still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding # until the handset beeps. Base unit * 1 *1 KX-TGE440 series: page 3 To listen to voicemail messages, you have to dial your voicemail access number manually. Wall mounting N ote: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Base unit 1 L ead the AC adaptor cord and telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow. 2 T uck the telephone line cord inside the wall mounting adaptor ( A). Connect the AC adaptor cord and telephone line cord ( B ). AC adaptor cord 48 For assistance, please visit http://shop.panasonic.com/supportUseful Information TGE43xUS(en)_1112_ver021.pdf 482015/11/12 10:12:57 1 AB 1
3 Insert the hooks on the wall mounting adaptor into holes ( ) and ( ) on the b ase unit. 4 A djust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 5 M ount the unit on a wall then slide down to secure in place. AC adaptor cord R T his product is compliant with the following wall phone plate sizes (2 types). 83 mm (3 1 /4 inches) 102 mm (4 inches) F it the slots of the unit onto the corresponding wall phone plate tabs for ( ) and ( ) respectively. For assistance, please visit http://shop.panasonic.com/support 49Useful Information TGE43xUS(en)_1112_ver021.pdf 492015/11/12 10:12:571 2 1 2 1 2 1 2 3 4 5 1 5 4 2 3 4 5
To remove the wall mounting adaptor W hile pushing down the release levers ( A), remove the adaptor ( B). Charger D rive the screws ( ) (not supplied) into the w all. 27.2 mm (1 1 /1 6 inches) 50 For assistance, please visit http://shop.panasonic.com/supportUseful Information TGE43xUS(en)_1112_ver021.pdf 502015/11/12 10:12:57BA A 1 2 1 2