Panasonic Kx Tge260 Operating Instructions Manual
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Problem Cause/solution I cannot make or answer a call. RAn outside line is being used after a cell locator feature is used. – KX-TGE260 series: To end the call, press MLOCATES CELL N on the base unit. – KX-TGE270 series: To end the call if someone answers using the cellular phone, press MZ N on the base unit. I cannot use a cellular line or a l andline. R The unit can be used to talk on 2 lines at the same time (for example, 2 cellular lines, or the landline and 1 cellularline). I cannot make long distance c alls. R Make sure that you have long distance service. Caller ID/Talking Caller ID Problem Cause/solution Caller information is not d isplayed. R You must subscribe to Caller ID service. Contact your service provider/telephone company for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. R The name display service for landline calls may not be available in some areas. Contact your service provider/ telephone company for details. R Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. Caller information is displayed o r announced late. R Depending on your service provider/telephone company, the unit may display or announce the caller’s information at the 2nd ring or later. R Move closer to the base unit. For assistance, please visit http://www.panasonic.com/help 71Useful Information TGE26x_27x(en)_0123_ver110.pdf 712015/01/23 9:57:45
Problem Cause/solution Caller information is not a nnounced. R The ringer volume for landline is turned off. Adjust the ringer volume (page 41). R The ringer volume for cellular line is turned off. Adjust the ringer volume (page 39). R When one handset is selected to ring for cellular calls, other units do not announce caller information. To change the selection, see page 19. R The Talking Caller ID feature is turned off. Turn it on (page 41). R The ring as cell mode is set to “On (without Talking CID) ”. To change the mode, see page 19. R The number of rings for the answering system is set to “2 rings ” or “Toll saver ”. Select a different setting (page 61). R Your unit does not announce caller information while the other devices such as headset or handsets are engaged in a call. The caller list/incoming phone n umbers are not edited automatically. R The Caller ID number auto edit feature is turned off. Turn it on and try again (page 43). R You need to call back the edited number to activate Caller ID number auto edit. I cannot dial the phone number e dited in the caller list. R The phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 50). Time on the unit has shifted. RI ncorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual ” (off) (page 41). The 2nd caller’s information is n ot displayed during an outside call. R In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service. After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). 72 For assistance, please visit http://www.panasonic.com/helpUseful Information TGE26x_27x(en)_0123_ver110.pdf 722015/01/23 9:57:45
Using Bluetooth devices Problem Cause/solution I cannot copy phonebook e ntries from a cellular phone. R Confirm that the cellular phone supports Bluetooth wireless technology. R Confirm that the cellular phone supports the Phone Book Access Profile (PBAP) or Object Push Profile (OPP) specification. R If the cellular phone is already connected to another Bluetooth device such as a Bluetooth headset, turn it off or disconnect it from the cellular phone. R Someone is using a cellular line or headset. Try again later. R Turn the cellular phone off, then turn it on and try again. R If an entry is already stored in the unit’s phonebook, the entry cannot be copied even by selecting another group. I cannot have a conversation u sing the headset. R Confirm that the Bluetooth wireless headset supports the HeadSet Profile (HSP) specification. R Your Bluetooth headset is not paired. Pair it (page 54). R Turn your headset off, then turn it on and try again. Noise is heard during a call on t he headset. R A Bluetooth headset can communicate with the base unit within a range of approximately 10 m (33 feet). The connection may be subject to interference from obstructions such as walls or electronic devices. Move closer to the base unit. I cannot connect my headset to t he base unit. R Confirm that your headset is turned on. RIf your headset is already connected to another Bluetooth device such as your cellular phone, disconnect the headset from your cellular phone, then perform the connecting procedure from the base unit. R Only 2 Bluetooth devices can be used with the unit at the same time (for example, 2 cellular lines, or the headset and 1 cellular line). R The headset has not been paired to the base unit. Pair the headset (page 54). Some headset enhanced f eatures are not available. R The base unit does not support enhanced features such as Last number redial or Call reject. An error tone is heard when I t ry to program the Bluetooth feature. R The Bluetooth feature cannot be accessed immediately after connecting the AC adaptor to the base unit. Wait a few seconds and try again. R The headset has not connected to the base unit yet, even though you performed the connecting procedure setting. Wait a few seconds and try again. For assistance, please visit http://www.panasonic.com/help 73Useful Information TGE26x_27x(en)_0123_ver110.pdf 732015/01/23 9:57:45
Problem Cause/solution Text message alerts are not d isplayed or announced. R Confirm that the cellular phone supports the Message Access Profile (MAP) specification. R If your smartphone does not support Message Access Profile (MAP), download the “Text Message Alert” app (page 53). R Text message (SMS) alert is set to “On(no announce) ” or “Off ”. Set it to “On(with name) ”. R The Bluetooth device’s Bluetooth notifications setting is turned off. R The handset selected to display and/or announce alerts is in use. R The Bluetooth device or its corresponding cellular line is in use. Answering system Problem Cause/solution The unit does not record new m essages. R The answering system is turned off. Turn it on (page 56). RThe answering system does not answer or record calls from cellular lines. R The message memory is full. Erase unnecessary messages (page 57). R The recording time is set to “Greeting only ”. Change the setting (page 61). R Your service provider/telephone company’s voice mail service may be answering your calls before the unit’s answering system can answer your calls. Change the unit’s number of rings setting (page 61) to a lower value, or contact your service provider/telephone company. R The answering system will not answer incoming calls while the other devices such as headset or handsets are engaged in a call. I cannot operate the answering s ystem remotely. R The remote access code is not set. Set the remote access code (page 60). R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 60). R The answering system is turned off. Turn it on (page 61). R You cannot operate the answering system when calling a cellular phone paired to the base unit. The unit does not emit the s pecified number of rings. R If the first ring is turned off, the number of rings decreases by 1 from the specified number of rings. 74 For assistance, please visit http://www.panasonic.com/helpUseful Information TGE26x_27x(en)_0123_ver110.pdf 742015/01/23 9:57:45
Bluetooth PIN Problem Cause/solution I cannot remember the PIN. RChange the PIN using the following method. 1 MMENU N#619 2 *7000 3 Enter the new 4-digit PIN. a M OK N 4 Enter the new 4-digit PIN again. a M SAVE N a M OFF N Voice mail Problem Cause/solution “ V oice mail msg. via phone co. ” is shown on the handset display. How do I remove this message from the display? R This notification is displayed when your service provider/ telephone company’s voice mail service (not the unit’s answering system) has recorded a message for you. Typically you can remove this notification from the display by listening to the message. To listen to the message, dial the voice mail number provided by your service provider/ telephone company (for most cases, this will be your own phone number), and follow the voice instructions. Depending on your service provider/telephone company, you may need to remove all messages from your voice mailbox to remove the notification. You can also remove this notification by pressing and holding # until the unit beeps. Liquid damage Problem Cause/solution Liquid or other form of moisture h as entered the handset/base unit. R Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center. Caution: R T o avoid permanent damage, do not use a microwave oven to speed up the drying process. For assistance, please visit http://www.panasonic.com/help 75Useful Information TGE26x_27x(en)_0123_ver110.pdf 752015/01/23 9:57:46
FCC and other information 76 For assistance, please visit http://www.panasonic.com/helpUseful InformationTGE26x_27x(en)_0123_ver110.pdf 762015/01/23 9:57:46This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No.............(found on the bottom of the unit) L Ringer Equivalence No. (REN).......0.1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also, you will beadvised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid
For assistance, please visit http://www.panasonic.com/help 77Useful InformationTGE26x_27x(en)_0123_ver110.pdf 772015/01/23 9:57:46manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user isencouraged to try to correct the interference by one or more of the following measures: – Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. – Consult the dealer or an experienced radio/TV technician for help. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce or eliminate interference. FCC RF Exposure Warning: L This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. L To comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and all person’s body. L This product may not be collocated or operated in conjunction with any other antenna or transmitter. L The handset may be carried and operated with only the specific provided belt-clip. Other non-tested belt-clips or similar body-worn accessories may not comply and must be avoided. Notice: L FCC ID can be found inside the battery compartment or on the bottom of the units.
78 For assistance, please visit http://www.panasonic.com/helpUseful InformationTGE26x_27x(en)_0123_ver110.pdf 782015/01/23 9:57:46Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. T Compatible with Hearing Aid T-Coil TIA-1083
Guía Rápida Española Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 79Guía Rápida Española TGE26x_27x(en)_0123_ver110.pdf 792015/01/23 9:57:46Conexiones Unidad base 1 Conecte el adaptador de corriente alterna a la unidad presionándolo firmemente.2 Enganche el cable para fijarlo.3 Conecte el adaptador de corriente alterna a la toma de corriente.4 Conecte el cable de la línea telefónica a la unidad, y después a la toma telefónica de una sola línea (RJ11C) hasta que escuche un clic. 5 Se requiere un filtro DSL/ADSL (no incluido) si tiene este tipo de servicio.Nota:LUse solo el adaptador de corriente alterna Panasonic PNLV226 que se suministra. Cargador 1 Conecte el adaptador de corriente alterna a la toma de corriente. 1 4 5 3 4 2 1
80 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) Guía Rápida EspañolaTGE26x_27x(en)_0123_ver110.pdf 802015/01/23 9:57:46Instalación y carga de la batería Cargue aproximadamente durante 7 horas. Nota: LUTILICE SOLO baterías recargables de Ni-MH tamaño AAA (R03) ( ).LNO utilice baterías Alcalinas, de Manganeso o de Ni-Cd.LConfirme que las polaridades estén correctas (S, T).LCambie el idioma de la pantalla.L Sugerencias de operación Teclas de funciónAl oprimir una tecla de función, puede seleccionar la función que aparece directamente encima de ella en la pantalla. Preste atención a la pantalla para ver qué funciones están asignadas a las teclas de función durante la operación. Tecla navegadora{^}, {V}, {}: Navegue por diversas listas y elementos. v (Volumen: {^} o {V}): Ajuste el volumen del receptor o el altavoz mientras habla. {} REDIAL (Remarcación): Vea la lista de remarcación.{V} CID (identificador de llamadas): Vea la lista de personas que llamaron. Cambio de idiomas (Auricular) (predeterminado: “English”) Cuando instale las baterías por primera vez, es posible que aparezca “Date and time Press SELECT”. Oprima {OFF} para salir. Idioma de la pantalla{MENU}(11) s {r}: “Español” s {GUARDA} s {OFF} Idioma de la guía de voz{MENU}(112 s {r}: “Español” s {GUARDA} s {OFF} 1 1 2 {V} {^} {} Confirme que aparezca “Cargando” (2).