Panasonic Kx Tgd210 Operating Instructions Manual
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Resetting to a pre-recorded greeting m e ssage If you want to use a pre-recorded greeting message once you record your own greeting message, you need to erase your own greeting message. 1 MMENU N#304 2 MYES N a M OFF N Playing back the greeting m e ssage 1 MMENU N#303 2 To exit, press MOFF N. Listening to messages Using the base unit W h en new messages have been recorded: – M N on the base unit flashes. – “N ew message ” is displayed. Press M N (PLAY). R I f new messages have been recorded, the base unit plays back new messages. R If there are no new messages, the base unit plays back all messages. Operating the answering system d u ring playback Key Operation M j N or Mk N A djust the speaker vo lume M N Repeat message * 1 M N Skip message M N (STOP) Stop playback M E RASE N E rase currently playing me ssage *1 If pressed within the first 5 seconds of a me ssage, the previous message is played. Erasing all messages P r ess MERASE N 2 times while the unit is not in use. Using the handset W h en new messages have been recorded, “ New message ” is displayed. 1 To listen to new messages: MMENU N#323 To listen to all messages: M MENU N#324 2 When finished, press MOFF N. Note: R You can also use the MPLAY N soft key, if displayed, to play new messages. R To switch to the receiver, press M N . Operating the answering system M M E NUN a M b N: “Answering device ” a M SELECT N Key Operation M D N or MC N A djust the receiver/speaker vo lume (during playback) 1 or MF N R epeat message (during pl ayback) *1 2 or ME N S kip message (during pl ayback) 3 Enter the “S e ttings” menu 4 Play new messages 5 Play all messages 6 Play greeting message 76 Record greeting message 8 Turn answering system on M P AUSE N P ause message* 2 9 or M S TOP N Stop recording St op playback 0 Turn answering system off *4 * 3 E rase currently playing m e ssage *5 Erase all messages For assistance, please visit http://www.panasonic.com/help 31Answering System TGD2xx_(en_en)_1209_ver.040.pdf 312013/12/09 10:59:20
Key Operation *6 Reset to a pre-recorded gr eeting message *1 If pressed within the first 5 seconds of a me ssage, the previous message is played. *2 To resume playback: Mb N: “Playback ” a M SELECT N *3 You can also erase as follows: MPAUSE N a M b N: “Erase ” a M SELECT N a M b N: “Yes ” a M SELECT NCalling back (Caller ID subscribers o n ly) 1 Press MPAUSE N during playback. 2 Mb N: “Call back ” a M SELECT N n Editing the number before calling back 1 Press MPAUSE N during playback. 2 Mb N: “Edit & Call ” a M SELECT N 3 Press MEDIT N repeatedly until the phone number is shown in the desired format (page 29). a M N Erasing all messages 1 MM E NUN#325 2 Mb N: “Yes ” a M SELECT N a M OFF N Remote operation U s ing a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Remote access code A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “111 ”. Important: R To prevent unauthorized access to this product, we recommend that you regularly change the remote code. 1 MMENU N#306 2 Enter the desired 3-digit remote access code. 3 MSAVE N a M OFF N Deactivating remote operation P r ess * in step 2 on “Remote access code”, page 32. R The entered remote access code is deleted. Using the answering system re motely 1 Dial your phone number from a touch-tone phone. 2 After the greeting message starts, enter your remote access code. 3 Follow the voice guidance prompts as necessary or control the unit using remote commands (page 33). 4 When finished, hang up. Voice guidance n Wh en the English voice guidance is selected During remote operation, the unit’s voice guidance starts and prompts you to press 1 to perform a specific operation, or press 2 to listen to more available operations. n When the Spanish voice guidance is selected To start the voice guidance, press 9. The voice guidance announces the available remote commands (page 33). Note: R If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. 32 For assistance, please visit http://www.panasonic.com/helpAnswering System TGD2xx_(en_en)_1209_ver.040.pdf 322013/12/09 10:59:20
Remote commands Yo u can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. Key Operation 1 Repeat message (during pl ayback) *1 2 Skip message (during playback) 4 Play new messages 5 Play all messages 9 Stop playback * 2 S tart voice guidance *3 0 Turn answering system off *4 Erase currently playing message *5 Erase all messages *# End remote operation ( o r hang up) *1 If pressed within the first 5 seconds of a me ssage, the previous message is played. *2 For English voice guidance only *3 For Spanish voice guidance only Turning on the answering system r e motely 1 Dial your phone number from a touch-tone phone. 2 Let the phone ring 15 times. RA long beep is heard. 3 Enter your remote access code within 10 seconds after the long beep. RThe greeting message is played back. R You can either hang up, or enter your remote access code again and begin remote operation (page 32). Answering system settings Call screening W h ile a caller is leaving a message, you can listen to the call through the handset’s speaker. To adjust the speaker volume, press MD N or M C N repeatedly. You can answer the call by pressing M N . C a ll screening can be set for each handset. The default setting is “On ”. 1 MMENU N#310 2 Mb N: Select the desired setting. a M SAVE N 3 MOFF N Number of rings before the unit a n swers a call You can change the number of times the phone rings “Ring count ” before the unit answers calls. You can select 2 to 7 rings, or “ Toll saver ”. The default setting is “4 rings ”. “ Toll saver ”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 32), you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. 1 MMENU N#211 2 Mb N: Select the desired setting. a M SAVE N a M OFF N For voice mail service subscribers I f you subscribe to a flat-rate service package that includes Caller ID, call waiting, voice mail, and unlimited local/regional/long distance calls, please note the following: R To use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 30). For assistance, please visit http://www.panasonic.com/help 33Answering System TGD2xx_(en_en)_1209_ver.040.pdf 332013/12/09 10:59:20
R To use this unit’s answering system rather t han the voice mail service provided by your service provider/telephone company, please contact your service provider/ telephone company to deactivate your voice mail service. If your service provider/telephone company cannot do this: – Set this unit’s “Ring count ” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/ telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting. – Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/ telephone company. Caller’s recording time Y o u can change the maximum message recording time allowed for each caller. The default setting is “3 min ”. 1 MMENU N#305 2 Mb N: Select the desired setting. a M SAVE N a M OFF N Selecting “ Gr eeting only ” You can select “Greeting only ” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting only ” in step 2 on “Caller’s recording time”, page 34. Note: R When you select “Greeting only ”: – If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later. – If you use your own message, record the greeting-only message asking callers to call again later (page 30). 34 For assistance, please visit http://www.panasonic.com/helpAnswering System TGD2xx_(en_en)_1209_ver.040.pdf 342013/12/09 10:59:20
Voice mail service V o ice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. Please contact your service provider/telephone company for details of this service. Important: R To use the voice mail service provided by your service provider/telephone company rather than the unit’s answering system, turn off the answering system (page 30). For details, see page 33. Storing the voice mail (VM) a c cess number In order to listen to your voice mail messages, you must dial your service provider/telephone company’s voice mail access number. Once you have stored your voice mail access number, you can dial it automatically (page 35). 1 MMENU N#331 2 Enter your access number (24 digits max.). a M SAVE N a M OFF N Note: R When storing your voice mail access number and your mailbox password, press MD N (Pause) to add pauses (page 15) between the access number and the password as necessary. Contact your service provider/telephone company for the required pause time. Example: To erase the voice mail access n u mber 1 MMENU N#331 2 Press and hold MCLEAR N until all digits are erased. a M SAVE N a M OFF N Voice mail (VM) tone detection Y o ur service provider/telephone company sends special signals (sometimes called “voice mail tones” or “stutter tones”) to the unit to let you know you have new voice mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press M N , you have new voice mail m essages. Soon after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voice mail messages have been recorded. Turn this feature off when: – You do not subscribe to voice mail service. – Your service provider/telephone company does not send voice mail tones. – Your phone is connected to a PBX. If you are not sure which setting is required, contact your service provider/telephone company. Turning VM tone detection on/off T h e default setting is “On ”. 1 MMENU N#332 2 Mb N: Select the desired setting. a M SAVE N a M OFF N Listening to voice mail messages T h e unit lets you know that you have new voice mail messages in the following way: – “New Voice Mail ” is displayed if message indication service is available. 1 MMENU N#330 R The speakerphone turns on. 2 Follow the pre-recorded instructions. 3 When finished, press MOFF N. For assistance, please visit http://www.panasonic.com/help 35Useful Information TGD2xx_(en_en)_1209_ver.040.pdf 352013/12/09 10:59:201-222-333-4444 VM access numberPauses PasswordPPPP 8888
Note: R If the handset still indicate there are new messages even after you have listened to all new messages, turn it off by pressing and holding # until the handset beeps. Wall mounting N o te: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Base unit 1 Le ad the telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow. 2 Tuck the telephone line cord inside the w all mounting adaptor ( A). Connect the AC adaptor cord and telephone line cord ( B ). Hooks 3 Insert the hooks on the wall mounting a daptor into holes and on the base u n it. 4 Adjust the adaptor to hold the base unit, t hen push it in the direction of the arrow until it clicks into place. 5 Mount the unit on a wall then slide down t o secure in place. R This product is compliant with the following wall phone plate sizes (2 types). 83 mm (3 1 /4 i nches) 102 mm (4 inches) 36 For assistance, please visit http://www.panasonic.com/helpUseful Information TGD2xx_(en_en)_1209_ver.040.pdf 362013/12/09 10:59:20 1 A B 1 1 2 12 1 2 1 2
Fit the slots of the unit onto the c o rresponding wall phone plate tabs for ( ) and ( ) respectively. To remove the wall mounting adaptor W h ile pushing down the release levers ( A), remove the adaptor ( B). Charger D r ive the screws ( ) (not supplied) into the w a ll. 27.2 mm (1 1 /1 6 inches) For assistance, please visit http://www.panasonic.com/help 37Useful Information TGD2xx_(en_en)_1209_ver.040.pdf 372013/12/09 10:59:203 4 3 123 4 4 A BA 1 2 1 2
Error messages Display message Cause/solution Base no power o r N o link. Re-connect base AC adaptor. R The handset has lost communication with the base u nit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset’s registration may have been canceled. Re-register the handset (page 27). Busy RThe called unit is in use. R O ther units are in use and the system is busy. Try again later. R The handset you are using is too far from the base unit. Move closer and try again. Call phone company for y o ur access # R You have not stored the voice mail access number. S tore the number (page 35). Check tel line RThe supplied telephone line cord has not been c onnected yet or not connected properly. Check the connections (page 10). Error!! RRecording was too short. Try again. I nvalid RThere is no handset registered to the base unit m atching the handset number you entered. R The handset is not registered to the base unit. Register the handset (page 27). Requires subscription to C a ller ID. R You must subscribe to a Caller ID service. Once you r eceive caller information after subscribing to a Caller ID service, this message will not be displayed. Use rechargeable battery. RA wrong type of battery such as Alkaline or M anganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 5, 7. 38 For assistance, please visit http://www.panasonic.com/helpUseful Information TGD2xx_(en_en)_1209_ver.040.pdf 382013/12/09 10:59:20
Troubleshooting I f you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution The handset does not turn on e v en after installing charged batteries. R Place the handset on the base unit or charger to turn on t he handset. The unit does not work. RMake sure the batteries are installed correctly (page 10). R F ully charge the batteries (page 11). R Check the connections (page 10). R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset has not been registered to the base unit. Register the handset (page 27). I cannot hear a dial tone. RThe base unit’s AC adaptor or telephone line cord is not c onnected. Check the connections. R Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/telephone company. Menu list Problem Cause/solution The display is in a language I c a nnot read. R Change the display language (page 13). I cannot register a handset to a b a se unit. R The maximum number of handsets (6) is already r egistered to the base unit. Cancel unused handset registrations from the base unit (page 27). Battery recharge Problem Cause/solution The handset beeps and/or flashes. R Battery charge is low. Fully charge the batteries (page 11). For assistance, please visit http://www.panasonic.com/help 39Useful Information TGD2xx_(en_en)_1209_ver.040.pdf 392013/12/09 10:59:20
Problem Cause/solution I fully charged the batteries, but – still flashes, – is displayed, or – t he operating time seems to be shorter. R Clean the battery ends ( , ) and the charge contacts wi th a dry cloth and charge again. R It is time to replace the batteries (page 10). Making/answering calls, intercom Problem Cause/solution is displayed. R The handset is too far from the base unit. Move closer. R T he base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 27). Noise is heard, sound cuts in a n d out. R You are using the handset or base unit in an area with h igh electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details. The handset does not ring. RThe ringer volume is turned off. Adjust the ringer volume ( page 15, 22). R Silent mode is turned on. Turn it off (page 25). The base unit does not ring. RThe ringer volume is turned off. Adjust the ringer volume ( page 15). I cannot make a call. RThe dialing mode may be set incorrectly. Change the s etting (page 14). I cannot make long distance c a lls. R Make sure that you have long distance service. 40 For assistance, please visit http://www.panasonic.com/helpUseful Information TGD2xx_(en_en)_1209_ver.040.pdf 402013/12/09 10:59:20