Panasonic Kx Tg9321 Operating Instructions Manual

							Caller ID Service
31For assistance, please visit http://www.panasonic.com/help
Viewing the caller list and 
calling back
1
{MENU } i  {V} /{^} : “View 
Caller ID”  i { SELECT }
2Press {V} to search from the most 
recent call, or  {^} to search from the 
oldest call.
3To call back, press  {C}.
To exit, press  {OFF} .
Note:
L In step 2;
– c  and  d indicate which line the 
caller information was received 
from.
– If the item has already been viewed  or answered, “ Q” is displayed, even 
if it was viewed or answered using 
another handset.
– If  > is displayed after the number, 
not all of the phone number is 
shown. To see the remaining 
numbers, press  {> }. To return to 
the previous display, press  {< }.
L In step 3, the unit automatically uses 
the line you set in line selection mode 
(page 14) to call back. When the line 
selection mode is set to  “Auto ”, the 
indicated line ( c or  d) is used for 
the call. If the indicated line is already 
being used or you want to select the 
other line, press  {CALL }, then press 
{ LINE 1 } or { LINE 2 }.
Editing a caller’s phone 
number before calling back
You can edit a phone number in the 
caller list by removing its area code 
and/or the long distance code “1”.
1{MENU } i  {V} /{^} : “View 
Caller ID”  i { SELECT }
2{V}/{^} : Select the desired entry. 
i  { CALL }
3Press  {EDIT } repeatedly until the 
phone number is shown in the 
desired format.
4{C}
L If the indicated line is already 
being used or you want to select 
the other line, press  {LINE 1 } or 
{ LINE 2 }.
Caller ID number auto edit 
feature
Once you call back an edited number, 
the handset which was used to call back 
remembers the area code and format of 
the edited number. The next time 
someone calls from the same area code, 
caller information is customized by the 
handset as follows:
– When the call is being received, the 
Caller ID number is displayed in the 
same format as the edited number.
– After the call has ended, the caller’s  phone number is displayed in the 
same format as the edited number, 
when reviewed from the caller list.
For example, you can use this feature to 
set the handset to ignore the area code 
of callers in your area, so that you can 
call these local numbers using caller 
information without dialing the area 
code.
To activate this feature, you must edit an 
entry in the caller list, then call that 
number. After that, phone numbers from 
that caller’s area code are edited 
automatically. 1
Local phone number
Example: 321-5555
2 Area code – Local phone number
Example: 555-321-5555
3 1 – Area code – Local phone 
number
Example: 1-555-321-5555
TG9321(e).book  Page 31  Friday, May 28, 2010  4:34 PM 
						

							Caller ID Service
32For assistance, please visit http://www.panasonic.com/help
This feature can be set for each handset 
(page 26). The default setting is “On”.
Note:
L Phone numbers from the 4 most 
recently edited area codes are 
automatically edited.
L If you move to another area, you can 
turn this feature off  to erase previously 
edited area codes. To use this feature 
again, turn it on and reprogram the 
area codes you want to edit once 
again.
Erasing selected caller 
information
1
{ MENU } i  {V} /{^} : “View 
Caller ID”  i { SELECT }
2{V}/{^} : Select the desired entry.
3{ERASE } i  {V} /{^} : “Yes”  i  
{ SELECT } i  { OFF }
Erasing all caller information
1
{MENU } i  {V} /{^} : “View 
Caller ID”  i { SELECT }
2{ERASE } i  {V} /{^} : “Yes”  i  
{ SELECT } i  { OFF }
Storing caller information to 
the phonebook
1
{MENU } i  {V} /{^} : “View 
Caller ID”  i { SELECT }
2{V}/{^} : Select the desired entry.
L To edit the number, press 
{SAVE} . i  Press  {EDIT } 
repeatedly until the phone 
number is shown in the desired 
format. i  { SAVE } i  Go to 
step 4.
3Press  {SAVE}  2 times.
4Continue from step 3, “Editing 
entries”, page 20.
TG9321(e).book  Page 32  Friday, May 28, 2010  4:34 PM 
						

							Voice Mail Service
33For assistance, please visit http://www.panasonic.com/help
Voice mail service
Voice mail is an automatic answering 
service offered by your service 
provider/telephone company. After you 
subscribe to this service, your service 
provider/telephone company’s voice 
mail system answers calls for you when 
you are unavailable to answer the phone 
or when your line is busy. Messages are 
recorded by your service provider/
telephone company, not your telephone. 
Please contact your service provider/
telephone company for details of this 
service.
Storing the voice mail (VM) 
access number
In order to listen to your voice mail 
messages, you must dial your service 
provider/telephone company’s voice 
mail access number. Once you have 
stored your voice mail access number, 
you can dial it automatically (page 34).
1{MENU } i  { # }{3 }{3}{1}
2{V} /{^} : Select the desired line.  i 
{ SELECT }
3Enter your access number (24 digits 
max.). i { SAVE}  i  { OFF }
Note:
L When storing your voice mail access 
number and your mailbox password, 
press  {PAUSE } to add pauses (page 
15) between the access number and 
the password as necessary. Contact 
your service provider/telephone 
company for the required pause time.
Example:
To erase the voice mail access 
number
1{ MENU } i  { # }{3 }{3}{1}
2{V} /{^} : Select the desired line.  i 
{ SELECT }
3Press and hold { CLEAR} until all 
digits are erased.  i { SAVE}  i  
{ OFF }
Voice mail (VM) tone detection
Your service provider/telephone 
company sends special signals 
(sometimes called “voice mail tones” or 
“stutter tones”) to the unit to let you know 
you have new voice mail messages. If 
you hear a series of dial tones followed 
by a continuous dial tone after you press 
{C}, you have new voice mail 
messages. Soon after you hang up a call 
or after the phone stops ringing, your unit 
checks the phone line to see if new voice 
mail messages have been recorded.
Turn this feature off when:
– You do not subscribe to voice mail 
service.
– Your service provider/telephone  company does not send voice mail 
tones.
– Your phone is connected to a PBX.
If you are not sure which setting is 
required, contact your service 
provider/telephone company.
Turning VM tone detection on/off
The default setting is  “On”.
1{MENU } i  { # }{3 }{3}{2}
2{V} /{^} : Select the desired setting. 
i  { SAVE}  i  { OFF }
1-222-333-4444
VM access 
number Pauses PasswordPPPP 8888
TG9321(e).book  Page 33  Friday, May 28, 2010  4:34 PM 
						

							Voice Mail Service
34For assistance, please visit http://www.panasonic.com/help
Listening to voice mail 
messages
The unit lets you know that you have 
new voice mail messages in the 
following ways:
–“VoiceMail:Line1 ” and/or 
“ VoiceMail:Line2 ” is displayed 
on the handset if message indication 
service is available.
– The indicator for VOICE MAIL on the  base unit flashes.
1{MENU } i  { # }{3 }{3}{0}
2Press  {LINE 1 } or  {LINE 2 } that is 
flashing.
L The speakerphone turns on.
3Follow the pre-recorded 
instructions.
4When finished, press  {OFF }.
Note:
L To switch to the receiver, press  {C}.
L If the handset or base unit still 
indicates there are new messages 
even after you have listened to all new 
messages, turn it off by pressing and 
holding  {OFF}  until the handset 
beeps.
L If your voice mail service uses voice 
mail tones and a message is over 3 
minutes long, the handset may not 
indicate new messages.
L If your voice mail service uses voice 
mail tones, the tones are heard from 
any phone connected to the same 
line. If you want to use another phone 
to listen to voice mail messages, you 
have to dial your access number 
manually.
TG9321(e).book  Page 34  Friday, May 28, 2010  4:34 PM 
						

							Intercom/Locator
35For assistance, please visit http://www.panasonic.com/help
Intercom
Intercom calls can be made between 
handsets.
Note:
LIf you receive an outside call while 
talking on the intercom, you hear an 
interrupt tone (page 25). To answer 
the call, press  {OFF }, then press 
{C}. You can also answer the call by 
pressing  {LINE 1 } or  {LINE 2 } after 
hanging up the intercom.
L When paging the handset, the paged 
handset beeps for 1 minute.
Making an intercom call
1
{INTERCOM }
2To page another handset, enter its 
extension number.
LTo stop paging, press  {OFF }.
3When you finish talking, press 
{OFF} .
Answering an intercom call
1
Press  {C} to answer the page.
2When you finish talking, press 
{OFF} .
Note:
L The ringer volume for intercom calls 
follows the higher volume level of the 
2 lines (page 25).
Handset locator
You can locate a misplaced handset by 
pressing  {LOCATOR } on the base unit.
L All registered handsets beep for 1 
minute.
To stop paging, press it again or  {OFF}  
on the handset.
Transferring calls
Outside calls can be transferred 
between 2 handsets.
1During an outside call, press 
{ INTERCOM } to put the call on hold.
2To page another handset, enter its 
extension number.
3Wait for the paged party to answer.
L If the paged party does not 
answer, press  {LINE 1 } or  {LINE 
2 } that is flashing to return to the 
outside call.
4{ OFF}
L The outside call is being routed to 
the destination unit.
Answering a transferred call
Press  {C} to answer the page.
Conference calls
3 people can establish a conference call.
Conference call with 2 outside 
calls
While you are talking with an outside 
caller, you can make or answer a 2nd 
call on the other line, and then combine 
the calls to establish a conference call.
1During an outside call, press 
{HOLD } 2 times.
2To answer a 2nd call, press  {LINE 1 } 
or  {LINE 2 }.
To make a 2nd call, press  {LINE 1 } 
or  {LINE 2 }, then dial the phone 
number.
TG9321(e).book  Page 35  Friday, May 28, 2010  4:34 PM 
						

							Intercom/Locator
36For assistance, please visit http://www.panasonic.com/help
3When the 2nd call is connected, 
press {MENU }.  i
{V} /{^} : “Conference ” i  
{ SELECT }
L The 2 calls are combined.
L To hang up only one line, press 
{LINE 1 } or { LINE 2 } for the party 
with which you want to continue 
talking.
L To put both lines on hold, press 
{HOLD }.
– To talk with only one caller,  press  {LINE 1 } or { LINE 2 } for 
the party with which you want to 
continue talking.
– To resume both lines, press  {CONF }.
Conference call with an 
outside call and an intercom 
call
While you are talking with an outside 
caller, one more extension can join the 
conversation and est ablish a conference 
call.
1During an outside call, press 
{ INTERCOM } to put the call on hold.
2To page another handset, enter its 
extension number.
3When the paged party answers, 
press  {CONF }.
L The 2 calls are combined.
L To leave the conference, press 
{OFF} . The other 2 parties can 
continue the conversation.
Note:
L The outside call can be put on hold by 
pressing  {HOLD }. Only the person 
who placed the call on hold can 
resume the full conference by 
pressing  {CONF }.
TG9321(e).book  Page 36  Friday, May 28, 2010  4:34 PM 
						

							Useful Information
37For assistance, please visit http://www.panasonic.com/help
Wall mounting
Note:
LMake sure that the wall is strong 
enough to support the weight of the 
unit.
Base unit
1
Lead the AC adaptor cord and 
telephone line cord through the hole 
in the wall mounting adaptor in the 
direction of the arrow.
2Tuck the telephone line cord inside 
the wall mounting adaptor ( A). 
Connect the AC adaptor cord and 
telephone line cord ( B).
3Insert the hooks on the wall 
mounting adaptor into holes  1 and 
2  on the base unit.
4Adjust the adaptor to hold the base 
unit, then push it in the direction of 
the arrow until it clicks into place.
Hook
AC adaptor cord
A
B
21
2 1
TG9321(e).book  Page 37  Friday, May 28, 2010  4:34 PM 
						

							Useful Information
38For assistance, please visit http://www.panasonic.com/help
5Mount the unit on a wall then slide 
down to secure in place.
To remove the wall mounting adaptor
While pushing down the release levers 
(A), remove the adaptor ( B).
Charger
1
Drive the screws (not supplied) into 
the wall.
2Mount the charger ( A), then slide it 
down ( B) and to the right ( C) until it 
is secure.
Belt clip
83 mm 
(31/4 inches)or102 mm 
(4 inches)
(120 V AC, 
60 Hz)
83 mm
(3 1/4 inches) 102 mm
(4 inches)
AC adaptor cord
2
2 1
1
AA B
■ To attach ■ To remove
25.4 mm
(1 inch)
Screws
(120 V AC, 60 Hz)
A B
C
TG9321(e).book  Page 38  Friday, May 28, 2010  4:34 PM 
						

							Useful Information
39For assistance, please visit http://www.panasonic.com/help
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display messageCause/solution
Busy LThe called unit is in use.
L Other units are in use and the system is busy. 
Try again later.
L Privacy mode is on for the call you tried to join 
(page 26).
L The handset you are using is too far from the 
base unit. Move closer and try again.
L The handset’s registration may have been 
canceled. Re-register the handset (page 29).
Call phone company for 
your access # L
You have not stored the voice mail access 
number. Store the number (page 33).
Check tel line 1
Check tel line 2 L
The supplied telephone line cord has not been 
connected yet or not connected properly. 
Check the connections (page 8).
L If you use the unit as a single-line telephone 
only, erase the message as follows:
To erase  “Check tel line 1 ”, press 
{ MENU }.  i  { # }{1 }{8}{9}
To erase  “Check tel line 2 ”, press 
{ MENU }.  i  { # }{1 }{9}{0}
When a power failure occurs, the message is 
displayed again. Erase again as above.
Failed LPhonebook copy failed (page 21). Confirm the 
other unit (the receiver) is in standby mode 
and try again.
Incomplete LPhonebook copy is incomplete. The 
receiver’s phonebook memory is full. Erase 
the unnecessary phonebook entries (page 20) 
from the other unit (the receiver) and try 
again.
Memory full LThe phonebook memory is full. Erase 
unnecessary entries (page 20).
TG9321(e).book  Page 39  Friday, May 28, 2010  4:34 PM 
						

							Useful Information
40For assistance, please visit http://www.panasonic.com/help
No link to base. 
Reconnect AC adaptor.L
The handset has lost communication with the 
base unit. Move closer to the base unit and try 
again.
L Unplug the base unit’s AC adaptor to reset the 
unit. Reconnect the adaptor and try again.
L The handset’s registration may have been 
canceled. Re-register the handset (page 29).
Use rechargeable 
battery. L
A wrong type of battery such as Alkaline or 
Manganese was inserted. Use only the 
rechargeable Ni-MH batteries noted on page 
4, 6.
You must first 
subscribe to Caller ID. L
You must subscribe to a Caller ID service. 
Once you receive caller information after 
subscribing to a Caller ID service, this 
message will not be displayed. 
Display messageCause/solution
TG9321(e).book  Page 40  Friday, May 28, 2010  4:34 PM