Panasonic Kx Tg9321 Operating Instructions Manual

							Getting Started
11For assistance, please visit http://www.panasonic.com/help
Note when setting up
Note for connections
LThe AC adaptor must remain 
connected at all times. (It is normal for 
the adaptor to feel warm during use.)
L The AC adaptor should be connected 
to a vertically oriented or floor-
mounted AC outlet. Do not connect 
the AC adaptor to a ceiling-mounted 
AC outlet, as the weight of the adaptor 
may cause it to become disconnected.
During a power failure
The unit will not work during a power 
failure. We recommend connecting a 
corded-type telephone (without AC 
adaptor) to the same telephone line or to 
the same telephone line jack using a 
Panasonic T-adaptor (page 4). 
Emergency power can be supplied to the 
unit by connecting a Panasonic battery 
back-up power supply noted on page 4.
Note for battery installation
LUse the supplied rechargeable 
batteries. For replacement, we 
recommend using the Panasonic 
rechargeable batteries noted on page 
4, 6.
L Wipe the battery ends ( S, T ) with a 
dry cloth.
L Avoid touching the battery ends ( S, 
T ) or the unit contacts.
Note for battery charge
LIt is normal for the handset to feel 
warm during charging.
L Clean the charge contacts of the 
handset, base unit, and charger with a 
soft and dry cloth once a month. Clean 
more often if the unit is exposed to 
grease, dust, or high humidity.
Battery level
Panasonic Ni-MH battery 
performance (supplied batteries)
Note:
L Actual battery performance depends 
on usage and ambient environment.
L Even after the handset is fully 
charged, the handset can be left on 
the base unit or charger without any ill 
effect on the batteries.
L The battery level may not be 
displayed correctly after you replace 
the batteries. In this case, place the 
handset on the base unit or charger 
and let it charge for at least 7 hours.
IconBattery level
1 High
2 Medium
3 Low
0 3 4 Needs charging.
OperationOperating time
In continuous 
use 12 hours max.
Not in use 
(standby) 6 days max.
TG9321(e).book  Page 11  Friday, May 28, 2010  4:34 PM 
						

							Getting Started
12For assistance, please visit http://www.panasonic.com/help
Controls
Handset
ASpeaker
B Headset jack
C {C} (TALK)
D {s}  (SP-PHONE: Speakerphone)
E Dial keypad ( {*}: TONE)
F {FLASH } { CALL WAIT }
G Charge indicator
Ringer indicator
H Receiver
I Display
J {OFF } K
{PA U S E } { REDIAL }
L {HOLD } { INTERCOM }
M Microphone
N Charge contacts
■ Control type
A  Soft keys
The handset features 3 soft keys. By 
pressing a soft key, you can select the 
feature shown directly above it on the 
display.
B  Navigator key
– {^} , {V} , {< }, or { >}: Scroll through 
various lists and items.
– ?  (Volume:  {^} or {V} ): Adjust the 
receiver or speaker volume while 
talking.
Base unit
A Charge contacts
B LINE1 indicator for VOICE MAIL
C LINE2 indicator for VOICE MAIL
D {LOCATOR }
A
H
I
K
J
G
L
M
NF
E
B
C
D
A
B
A
B
CD
TG9321(e).book  Page 12  Friday, May 28, 2010  4:34 PM 
						

							Getting Started
13For assistance, please visit http://www.panasonic.com/help
Display
Handset display items
*1 Corresponding line number(s) is indicated next to the item.
Handset main menu icons
The following icons are shown when you 
press down on the middle soft key in 
standby mode.
Initial settings
Display language
You can select either  “English” or 
“ Español ” as the display language. 
The default setting is  “English”.
1{MENU } i  { # }{1 }{1}{0}
2{V} /{^} : Select the desired setting.
3{SAVE } i  { OFF}
Dialing mode
If you cannot make calls, change this 
setting according to your telephone line 
service. The default setting is  “Tone”.
“ Tone ”: For tone dial service.
“ Pulse ”: For rotary/pulse dial service.
1{MENU } i  { # }{1 }{2}{0}
2{V} /{^} : Select the desired setting.
3{SAVE } i  { OFF}
ItemMeaning
1 Battery level
w Within range of a base unit
LWhen flashing: Handset 
is searching for the 
base unit. (page 42)
c
d The line is in use.
L
When flashing:
The call is put on hold 
on that line.
L When flashing rapidly: 
An incoming call is now 
being received on that 
line.
Ringer volume is off.
*1 
(page 26)
s Speakerphone is on. 
(page 15)
3 Night mode is on. (page 
28)
E Alarm is on. (page 28)
m Handset number
PRIV. Privacy mode is on. (page  17)L2 L1
IconFeature
W View Caller ID
C Phonebook
# V.M. access
( Ringer settings
 Initial settings
! Customer support
Symbol meaning:
Example: {V}/{^} : “Off”
Press  {V} or {^}  to select the words 
in quotations.
TG9321(e).book  Page 13  Friday, May 28, 2010  4:34 PM 
						

							Getting Started
14For assistance, please visit http://www.panasonic.com/help
Date and time
1
{MENU } i  { # }{1 }{0}{1}
2Enter the current month, date, and 
year by selecting 2 digits for each.
Example: December 15, 2010
{ 1 }{2 } { 1 }{5 } { 1 }{0 }
3Enter the current hour and minute 
(12-hour clock format) by selecting 2 
digits for each.
Example: 9:30
{ 0 }{9 } { 3 }{0 }
4Press  {*} to select  “AM” or  “PM ”.
5{SAVE}  i  { OFF}
Note:
L When English is selected as the 
display language, 12-hour clock 
format is used. When Spanish is 
selected, 24-hour clock format is 
used.
L To correct a digit, press  {^}, {V} , {< }, 
or  {> } to move the cursor to the digit, 
then make the correction.
L The date and time may be incorrect 
after a power failure. In this case, set 
the date and time again.
Line selection mode
The line selection mode determines 
which line is selected when you press 
{C} /{s}  on the handset (when 
making/answering calls).
The following settings are available:
– “Auto” (default): When making a call, 
line 1 is selected. If that line is 
unavailable, line 2 is selected. When 
you call back using the caller list (page 
30), the indicated line is used. When 
answering a call, the ringing line is 
selected.
– “Line1”: Line 1 is selected.
– “Line2”: Line 2 is selected.
1{MENU } i  { # }{2 }{5}{0}
2{V} /{^} : Select the desired setting.
3{SAVE } i  { OFF}
Note:
L You can select a line manually 
regardless of the line selection mode 
by pressing  {LINE 1 } or { LINE 2 }.
TG9321(e).book  Page 14  Friday, May 28, 2010  4:34 PM 
						

							Making/Answering Calls
15For assistance, please visit http://www.panasonic.com/help
Making calls
1Lift the handset and dial the phone 
number.
LTo correct a digit, press  {CLEAR} .
2{C}
LAn available line is automatically 
selected and the line number is 
displayed. To change the line 
selection mode, see page 14.
L You can also select the line 
manually by pressing  {LINE 1 } or 
{ LINE 2 }.
3When you finish talking, press 
{OFF}  or place the handset on the 
base unit or charger.
Note:
L When 2 or more handsets are 
registered,  
2 outside calls can be handled 
simultaneously on separate telephone 
lines.
Example: While line 1 is in use, you 
can make or answer a call on line 2 at 
the same time.
Using the speakerphone
1During a conversation, press  {s} to 
turn on the speakerphone.
L Speak alternately with the other 
party.
2When you finish talking, press 
{OFF }.
Note:
L For best performance, use the 
speakerphone in a quiet environment.
L To switch back to the receiver, press 
{C}.
Adjusting the receiver or speaker 
volume
Press  {^} or {V}  repeatedly while 
talking.
Making a call using the redial list
The last 10 phone numbers dialed are 
stored in the redial list (each 48 digits 
max.).
1{ REDIAL }
2{V}/{^} : Select the desired phone 
number.
3{C}
Erasing a number in the redial list
1{ REDIAL }
2{V}/{^} : Select the desired phone 
number.  i { ERASE }
3{V}/{^} : “Yes”  i { SELECT }
4{OFF }
Pause (for PBX/long distance service 
users)
A pause is sometimes required when 
making calls using a PBX or long 
distance service. When storing a calling 
card access number and/or PIN in the 
phonebook, a pause is also needed 
(page 21).
Example: If you need to dial the line 
access number “9” when making outside 
calls with a PBX:
1{ 9 } i  { PAUSE }
2Dial the phone number. i  {C}
Note:
L A 3.5 second pause is inserted each 
time  {PAUSE } is pressed. Repeat as 
needed to create longer pauses.
TG9321(e).book  Page 15  Friday, May 28, 2010  4:34 PM 
						

							Making/Answering Calls
16For assistance, please visit http://www.panasonic.com/help
Answering calls
When a call is being received, the ringer 
indicator and c and/or  d flash rapidly.
1Lift the handset and press  {C} or 
{s}  when the unit rings.
L The called line is automatically 
selected. To change the line 
selection mode, see page 14.
L You can also answer the call by 
pressing  {LINE 1 } or { LINE 2 }.
L You can also answer the call by 
pressing any dial key from  {0 } to 
{ 9 },  {*} , or { #}.  (Any key 
answer feature)
2When you finish talking, press 
{ OFF}  or place the handset on the 
base unit or charger.
Auto talk
You can answer calls simply by lifting the 
handset off the base unit or charger. You 
do not need to press  {C}. To turn this 
feature on, see page 26.
Adjusting the handset ringer volume
Press  {^} or {V}  repeatedly to select the 
desired volume while the handset is 
ringing for an incoming call.
Note:
L You can also program the handset 
ringer volume beforehand (page 25).
Temporary handset ringer off
While the handset is ringing for a call, 
you can turn the ringer off temporarily by 
pressing  {OFF }.
Useful features during 
a call
Hold
This feature allows you to put an outside 
call on hold.
1Press  {HOLD } 2 times during an 
outside call.
2To release hold, press  {LINE 1 } or 
{ LINE 2 } that is flashing on the 
handset.
L Another handset user can take 
the call by pressing  {LINE 1 } or 
{ LINE 2 }.
Note:
L If a call is kept on hold for more than 9 
minutes, an alarm tone starts to 
sound. After 1 additional minute on 
hold, the call is disconnected.
L If another phone is connected to the 
same line (page 11), you can also take 
the call by lifting its handset.
Mute
While mute is turned on, you can hear 
the other party, but the other party 
cannot hear you.
1Press  {MUTE } during conversation.
L{ MUTE } flashes.
2To return to the conversation, press 
{MUTE } again.
Note:
L{ MUTE } is a soft key visible on the 
handset display during a call.
Flash
{ FLASH } allows you to use the special 
features of your host PBX such as 
transferring an extension call, or 
accessing optional telephone services. 
TG9321(e).book  Page 16  Friday, May 28, 2010  4:34 PM 
						

							Making/Answering Calls
17For assistance, please visit http://www.panasonic.com/help
Note:
LTo change the flash time, see page 
26.
For call waiting or Call Waiting 
Caller ID service users
To use call waiting, you must first 
subscribe to call waiting from your 
service provider/telephone company.
This feature allows you to receive calls 
while you are already talking on the 
phone. If you receive a call while on the 
phone, you will hear a call waiting tone.
If you subscribe to both Caller ID and 
Call Waiting with Caller ID services,  
the 2nd caller’s information is displayed 
after you hear the call waiting tone on the 
handset.
1Press  {CALL WAIT } to answer the 
2nd call.
2To switch between calls, press 
{ CALL WAIT }.
Note:
L Please contact your service provider/
telephone company for details and 
availability of this service in your area.
Temporary tone dialing (for 
rotary/pulse service users)
You can temporarily switch the dialing 
mode to tone when you need to access 
touch-tone services (for example, 
answering services, telephone banking 
services, etc.).
Press  {*} (TONE) before entering 
access numbers which require tone 
dialing.
Call share
This feature allows you to join an 
existing outside call. Important:
L
When the privacy mode is on, you 
cannot join the conversation. Turn it 
off.
To join the conversation, press { LINE 1} 
or  {LINE 2 } to select the line that is 
being used by another extension for an 
outside call.
Note:
L A maximum of 3 parties (including 1 
outside party) can join a conversation.
Privacy mode
When the privacy mode is  “On”, the unit 
prevents other users from joining your 
conversations with outside callers. You 
can turn the feature on for both lines by 
programming before the call. To allow 
other users to join your conversations 
(call share), leave this feature off. The 
default setting is  “Off”.
1{MENU } i  { # }{1 }{9}{4}
2{V} /{^} : Select  “On” or  “Off”.
3{SAVE } i  { OFF}
L When this feature is turned on, 
“PRIV.” is displayed during an 
outside call.
Temporarily turning privacy mode 
on/off
During an outside call, you can 
temporarily turn privacy mode on/off.
1Press  {MENU } during an outside 
call.
2{V} /{^} : “Privacy”  i 
{ SELECT }
3{V}/{^} : “On” or “Off”  i 
{ SELECT }
L When this feature is turned on, 
“PRIV.” is displayed.
TG9321(e).book  Page 17  Friday, May 28, 2010  4:34 PM 
						

							Making/Answering Calls
18For assistance, please visit http://www.panasonic.com/help
Note:
LAfter you hang up the call, the feature 
will return to the setting programmed 
on page 26.
Using the other line 
during a call
You can use the other line in the 
following ways:
– When a call is being received on the 
other line during a conversation, an 
interrupt tone will be heard (page 25). 
You can answer the 2nd call while 
holding the 1st call.
– During an outside call, you can also  make a call using the other line by 
holding the 1st call.
Example: If you are using line 1:
1Press {HOLD } 2 times to put the 1st 
call (line 1) on hold.
2Press  {LINE 2 } to make or answer a 
2nd call.
L To hold the 2nd call, press 
{HOLD } 2 times.
3To return to the 1st call (line 1), 
press  {LINE 1 }.
Note:
L If you subscribe to Caller ID, the 2nd 
caller’s information is displayed when 
a call is being received on the other 
line (page 30).
TG9321(e).book  Page 18  Friday, May 28, 2010  4:34 PM 
						

							Phonebook
19For assistance, please visit http://www.panasonic.com/help
Handset phonebook
The phonebook allows you to make calls 
without having to dial manually. You can 
add 100 names and phone numbers to 
the phonebook, and assign each 
phonebook entry to the desired group.
Important:
LCaller ID subscribers can use group 
ringer tone features (page 30).
Adding entries
1
{MENU } i  { # }{2 }{8}{0}
2{ADD}
3Enter the party’s name (16 
characters max.). i  { OK }
4Enter the party’s phone number (24 
digits max.).  i { OK }
5{V}/{^} : Select the desired group. 
i  { SELECT } 2 times
L To add other entries, repeat from 
step 3.
6{OFF}
Character table for entering names
While entering characters, you can 
switch between uppercase and 
lowercase by pressing  {*} (A→a). L
To enter another character that is 
located on the same dial key, first 
press  {> } to move the cursor to the 
next space.
Correcting a mistake
Press  {< } or  {> } to move the cursor to 
the character or num ber you want to 
erase, then press  {CLEAR} . Enter the 
appropriate character or number.
L Press and hold  {CLEAR}  to erase all 
characters or numbers.
Groups
Groups can help you find entries in the 
phonebook quickly and easily. When 
adding an entry to the phonebook, you 
can assign it to one of 9 groups. You can 
change the names of groups assigned 
for phonebook entries (“Friends”, 
“Family”, etc.) and then search for 
phonebook entries by group. The group 
ringer tone feature is available for Caller 
ID subscribers (page 30).
Changing group names
The default group name is  “Group 1 ” to 
“ Group 9 ”.
1{MENU } i  { # }{2 }{8}{0}
2{MENU }
3{V}/{^} : “Group”  i { SELECT }
KeyCharacter
{ 1 } Space # & ’ ( )
;, –./1
{ 2 } ABC2
abc2
{ 3 } DE F3
def 3
{ 4 } GH I 4
ghi 4
{ 5 } JKL5
jkl5
{6 } MN O6
mn o 6
{ 7 } PQRS7
pqr s7
{ 8 } TUV8
tuv8
{ 9 } WX Y Z 9
wx yz9
{ 0 } Spac e 0
KeyCharacter
TG9321(e).book  Page 19  Friday, May 28, 2010  4:34 PM 
						

							Phonebook
20For assistance, please visit http://www.panasonic.com/help
4{V}/{^}: Select the desired group. 
i  { SELECT }
5{V}/{^}: “Group name ” i  
{ SELECT }
6Edit the name (10 characters max.; 
page 19).  i { SAVE}
7{OFF }
Finding and calling a 
phonebook entry
Scrolling through all entries
1{MENU } i  { # }{2 }{8}{0}
2{V}/ {^}: Select the desired entry.
3{C}
LYou can also make a call by 
pressing  {CALL }, then pressing 
{ LINE 1 } or { LINE 2 }.
Searching by first character
1{MENU } i  { # }{2 }{8}{0}
2Press the dial key ( {0 } –  {9 }) which 
contains the c haracter you are 
searching for (page 19).
L Press the same dial key 
repeatedly to display the first 
entry corresponding to each 
character located on that dial key.
L If there is no entry corresponding 
to the character you selected, the 
next entry is displayed.
3{V}/ {^}: Scroll through the 
phonebook if necessary.
4{C}
L You can also make a call by 
pressing  {CALL }, then pressing 
{ LINE 1 } or { LINE 2 }.
Searching by group
1{MENU } i  { # }{2 }{8}{0}
2{GROUP }
3{V}/{^} : Select the group you want 
to search. i  { SELECT }
L If you select  “All groups ”, the 
unit ends the group search.
4{V} /{^} : Select the desired entry.
5{C}
LYou can also make a call by 
pressing  {CALL }, then pressing 
{ LINE 1 } or { LINE 2 }.
Editing entries
Important:
L If there are entries with the same 
name and phone number, erase 
unnecessary entries before editing, in 
order to edit the information properly.
1Find the desired entry (page 20). 
i  { MENU }
2{V}/{^} : “Edit”  i { SELECT }
3Edit the name if necessary (16 
characters max.; page 19).  i 
{ OK }
4Edit the phone number if necessary 
(24 digits max.).  i { OK }
5{V}/{^} : Select the desired group 
(page 19).  i { SELECT }
6{SELECT } i  { OFF}
Erasing entries
Erasing an entry
1Find the desired entry (page 20). 
i  { MENU }
2{V}/{^} : “Erase”  i { SELECT }
3{V}/{^} : “Yes”  i { SELECT } i  
{ OFF }
Erasing all entries
1{MENU } i  { # }{2 }{8}{0}
2{MENU }
TG9321(e).book  Page 20  Friday, May 28, 2010  4:34 PM