Panasonic Kx Tg8411 Operating Instructions Manual

							Useful Information
41
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple 
characters assigned to it. The characters that can be entered depend on the 
character entry mode (page 41).
– Use the joystick to move the cursor.
– Press dial keys to enter characters and numbers.
–Press ^ to erase the character or number highlighted by the cursor. Press and 
hold ^ to erase all characters or numbers.
–Press {*} to switch between uppercase and lowercase.
– When entering another character located on the same dial key, operation will differ 
depending on the display language you select.
English
Push the joystick right to move the cursor to the next space, then press the 
appropriate dial key.
Arabic/Persian
Push the joystick left to move the cursor to the next space, then press the 
appropriate dial key.
Character entry modes
The available character entry modes are Alphabet (ABC), Numeric (0-9), 
Arabic/Persian ( ) and Extended (G). When in these entry modes except 
Numeric, you can select which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
/ (right soft key) i {V}/{^}: Select a character entry mode. i M
Note:
LWhen you select Arabic or Persian as the display language, numbers in the 
character table are displayed in Arabic or Persian.
Alphabet character table (ABC)
Numeric entry table (0-9)
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Arabic character table ( )
LWhen you select Arabic as the display language, Arabic character table is 
available.
Persian character table ( )
LWhen you select Persian as the display language, Persian character table is 
available.
Extended character table (N)
LThe following are used for both uppercase and lowercase:
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Error messages
If the unit detects a problem, one of the following messages is shown on the display.
*1 KX-TG8421
Display messageCause/solution
Check Phone LineLThe supplied telephone line cord has not been 
connected yet or not connected properly. Check the 
connections (page 8).
Error
*1LRecording was too short. Try again.
Memory FullLThe phonebook memory is full. Erase unnecessary 
entries (page 19).
LMessage memory is full. Erase unnecessary 
messages (page 34, 35).
*1
LThe call barred list memory is full. Erase unnecessary 
entries (page 27).
LThe maximum number of base units (4) is already 
registered to the handset. Cancel unused base unit 
registrations from the handset (page 29).
No link. 
Reconnect AC 
adaptor.LThe handset has lost communication with the base 
unit. Move closer to the base unit and try again.
LUnplug the base unit’s AC adaptor to reset the unit. 
Reconnect the adaptor and try again.
LThe handset’s registration may have been cancelled. 
Re-register the handset (page 28).
Use rechargeable 
battery.LA wrong type of battery such as Alkaline or 
Manganese was inserted. Use only the rechargeable 
Ni-MH batteries noted on page 4, 6.
You must first 
subscribe to 
Caller ID.LYou must subscribe to a Caller ID service. Once you 
receive caller information after subscribing to a Caller 
ID service, this message will not be displayed. 
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Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect 
the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s 
AC adaptor and turn on the handset.
General use
ProblemCause/solution
The handset does not 
automatically turn on after 
installing/replacing batteries.LThe battery is empty or too weak to turn on the 
power. Place the handset on the base unit, 
and let it charge. 
The unit does not work.LMake sure the batteries are installed correctly 
(page 8).
LFully charge the batteries (page 8).
LCheck the connections (page 8).
LUnplug the base unit’s AC adaptor to reset the 
unit and turn off the handset. Reconnect the 
adaptor, turn on the handset and try again.
LThe handset has not been registered to the 
base unit. Register the handset (page 28).
The handset display is blank or 
dark.LThe handset is in screen saver mode (page 
13). Activate the handset display again by: 
– pushing the joystick left {} 
when on a call.
– pressing {ih} at all other times.
L“LCD in charging” is set to “Off” while on 
charge. Change the setting (page 22).
LThe handset is not turned on. Turn the power 
on (page 13).
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Programmable settingsI cannot hear a dial tone.LMake sure that you are using the supplied 
telephone line cord. Your old telephone line 
cord may have a different wiring configuration.
LThe base unit’s AC adaptor or telephone line 
cord is not connected. Check the connections.
LIf you are using a splitter to connect the unit, 
remove the splitter and connect the unit to the 
wall jack directly. If the unit operates properly, 
check the splitter.
LDisconnect the base unit from the telephone 
line and connect the line to a known working 
telephone. If the working telephone operates 
properly, contact our service personnel to 
have the unit repaired. If the working 
telephone does not operate properly, contact 
your service provider/telephone company.
I do not know how to erase y 
(Missed call) from the display.LThere are unviewed missed calls remaining. 
View them and erase y in the following way.
11 (centre of joystick) i j i M
2Push the joystick down to search from the 
most recent call, or push the joystick up to 
search from the oldest call.
I cannot use “Copy” or “Copy 
All” when I press 1 while 
displaying phonebook entries.LThese items are phonebook copy features 
between the handsets. Although the handset 
shows these items, copy features are not 
available for this model.
ProblemCause/solution
I have changed the display 
language to a language I 
cannot read.LChange the display language.
{ih} i 1 i N i M i Push the 
joystick down 2 times. i M i Push the 
joystick down 5 times. i M i
{V}/{^}: Select your desired language. i 
M i {ih}
While programming, the 
handset starts to ring.LA call is being received. Answer the call and 
start again after hanging up.
While programming, the 
display returns to standby 
mode.LA call matching an entry in the call barred list 
is being received. Wait and try again later.
ProblemCause/solution
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Battery recharge
Making/answering callsI cannot register a handset to a 
base unit.LThe maximum number of base units (4) is 
already registered to the handset. Cancel 
unused base unit registrations from the 
handset (page 29).
LYou entered the wrong PIN. If you forget your 
PIN, contact your nearest Panasonic service 
centre.
LPlace the handset and the base unit away 
from other electrical appliances.
ProblemCause/solution
The handset beeps and/or ) 
flashes.LBattery charge is low. Fully charge the 
batteries (page 8).
I fully charged the batteries, but 
) still flashes.LClean the charge contacts and charge again 
(page 9).
LIt is time to replace the batteries (page 8).
I fully charged the batteries, but 
the operating time seems to be 
shorter.LClean the battery ends (S, T) and the 
charge contacts with a dry cloth and charge 
again.
ProblemCause/solution
w is flashing.LThe handset is too far from the base unit. 
Move closer.
LThe base unit’s AC adaptor is not properly 
connected. Reconnect AC adaptor to the 
base unit.
LYou are using the handset or base unit in an 
area with high electrical interference. Re-
position the base unit and use the handset 
away from sources of interference.
LThe handset is not registered to the base unit. 
Register it (page 28).
ProblemCause/solution
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*1 KX-TG8421Noise is heard, sound cuts in 
and out.LYou are using the handset or base unit in an 
area with high electrical interference. Re-
position the base unit and use the handset 
away from sources of interference.
LMove closer to the base unit.
LIf you use a DSL/ADSL service, we 
recommend connecting a DSL/ADSL filter 
between the base unit and the telephone line 
jack. Contact your DSL/ADSL provider for 
details.
The handset does not ring.LThe ringer volume is turned off. Adjust ringer 
volume (page 21).
LNight mode is turned on. Turn it off (page 24).
The base unit does not ring.
*1LThe ringer volume is turned off. Adjust ringer 
volume (page 22).
I cannot make a call.LThe dialling mode may be set incorrectly. 
Change the setting (page 14).
LThe handset is too far from the base unit. 
Move closer and try again.
LAnother unit is in use. Wait and try again later.
LAnswering system is being used.
*1 Wait and 
try again later.
LYou dialled a call restricted number (page 26).
LThe key lock feature is turned on. Turn it off 
(page 17).
ProblemCause/solution
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Caller ID
Answering system (KX-TG8421)
ProblemCause/solution
Caller information is not 
displayed.LYou must subscribe to a Caller ID service. 
Contact your service provider/telephone 
company for details.
LIf your unit is connected to any additional 
telephone equipment, remove and plug the 
unit directly into the wall jack.
LIf you use a DSL/ADSL service, we 
recommend connecting a DSL/ADSL filter 
between the base unit and the telephone line 
jack. Contact your DSL/ADSL provider for 
details.
LOther telephone equipment may be interfering 
with this unit. Disconnect the other equipment 
and try again.
Caller information is slow to 
display.LDepending on your service provider/
telephone company, the unit may display the 
caller’s information at the 2nd ring or later.
LMove closer to the base unit.
Time on the unit has shifted.LIncorrect time information from incoming 
Caller ID changes the time. Set the time 
adjustment to “Manual” (off) (page 21).
ProblemCause/solution
The unit does not record new 
messages.LThe answering system is turned off. Turn it on 
(page 32).
LThe message memory is full. Erase 
unnecessary messages (page 34).
LThe recording time is set to “Greeting 
Only”. Change the setting (page 37).
LIf your own greeting message is not recorded 
properly, callers are unable to leave a 
message. Record your own greeting message 
again (page 33).
LIf you subscribe to a voice mail service, 
messages are recorded by your service 
provider/telephone company, not your 
telephone. Change the unit’s number of rings 
setting or contact your service provider/
telephone company (page 37).
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Liquid damage
Caution:
LTo avoid permanent damage, do not use a microwave oven to speed up the drying 
process. My own greeting message 
cannot be properly heard.LRecord your own greeting message again 
(page 33).
I cannot operate the answering 
system.LSomeone is using the unit. Wait for the other 
user to finish.
LA caller is leaving a message. Wait for the 
caller to finish.
LThe handset is too far from the base unit. 
Move closer.
I cannot operate the answering 
system remotely.LYou are entering the wrong remote access 
code. If you have forgotten your remote 
access code, enter the remote access code 
setting to check your current code (page 35).
LPress each key firmly.
LThe answering system is turned off. Turn it on 
(page 36).
LYou are using a rotary/pulse telephone. Try 
again using a touch-tone phone.
While recording a greeting 
message or listening to 
messages, the unit rings and 
the operation stops.LA call is being received. Answer the call and 
try again later.
ProblemCause/solution
Liquid or other form of moisture 
has entered the handset/base 
unit.LDisconnect the AC adaptor and telephone line 
cord from the base unit. Remove the batteries 
from the handset and leave to dry for at least 
3 days. After the handset/base unit are 
completely dry, reconnect the AC adaptor and 
telephone line cord. Insert the batteries and 
charge fully before use. If the unit does not 
work properly, contact your nearest 
Panasonic service centre. 
ProblemCause/solution
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							Index
50
Index
A Additional base units: 28
Answering calls: 16
Answering system: 32
Call screening: 32
Erasing messages: 34, 35, 36
Greeting only: 37
Listening to messages: 33, 34, 36
Message list: 34
Number of rings: 37
Recording time: 37
Remote access code: 35
Remote operation: 35
Turning on/off: 32, 35, 36
Area code: 26
Auto talk: 16, 22
B Base unit
Cancelling: 29
Selecting: 28
Battery: 8, 9
Belt clip: 4
C Caller ID service: 30
Caller list: 31
Caller list edit: 31
Call restriction: 26
Call waiting: 16
Call Waiting Caller ID: 16
Category: 18
Chain dial: 20
Character entry: 41
Control type: 10
D Date and time: 14
Dialling mode: 14
Display
Colour: 22, 30
Contrast: 22
Display mode: 25
Language: 13
LCD backlight: 22
Standby mode: 22
Wallpaper: 22
E Error messages: 43
G Greeting message: 33H Handset
Deregistration: 29
Locator: 40
Registration: 28
I Incoming call barring: 27
K Key lock: 17
Keytones: 22
M Making calls: 15
Memo alarm: 24
Missed calls: 30
Mute: 16
N Night mode: 24
P Pause: 15
Phonebook: 18
PIN: 27
Power failure: 9
Power on/off: 13
Privacy mode: 22
R Recall/flash: 16, 22
Recording telephone conversations: 
17
Redialling: 15
Repeater: 29
Ringer tone: 21, 30
S Speakerphone: 15
Speed dial: 19
T Temporary tone dialling: 17
Time adjustment: 21
Troubleshooting: 44
V Voice enhancer: 17
Vo i ce  m a il :  39
Vo l u m e
Receiver: 15
Ringer (Base unit): 22
Ringer (Handset): 16, 21
Speaker: 15
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