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Panasonic Kx Tg762 Operating Instructions Manual

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    							Error messages
    Display message Cause/solution
    Base no power
    o r
    No link. Re-connect
    base AC adaptor.
    or
    No link. R
    The handset has lost communication with the
    base unit. Move closer to the base unit and try
    again.
    R Unplug the base unit’s AC adaptor to reset the
    unit. Reconnect the adaptor and try again.
    R The handset’s registration may have been
    canceled. Re-register the handset (page 48).
    R When “ No link. ” is displayed during a
    power failure, place a handset on the base
    unit to supply power to the base unit.
    Busy RN
    o cellular phone is registered to the base
    unit. Register a cellular phone (page 19).
    R The called unit is in use.
    R Other units are in use and the system is busy.
    Try again later.
    R The handset you are using is too far from the
    base unit. Move closer and try again.
    Call phone company for
    y
     our access # R
    You have not stored the voice mail access
    number. Store the number (page 64).
    Check tel line RT
    he supplied telephone line cord has not been
    connected yet or not connected properly.
    Check the connections (page 10).
    R If you do not connect the telephone line cord
    and use only cellular lines, set the cellular line
    only mode (page 21).
    Error!! RR
    ecording was too short. Try again.
    RSomeone is using a cellular line or headset.
    Try again later.
    R The phonebook copy is incomplete (page 54).
    The cellular phone is disconnected from the
    base unit. Make sure that other Bluetooth
    devices are not connected to the cellular
    phone, and try again.
    Failed RA
    lthough the unit tried to connect to the
    cellular phone or headset, the connection has
    been failed.
    – Someone is using a cellular line or headset.Try again later.
    – Make sure that the cellular phone or headset is not connected to other Bluetooth
    devices. For assistance, please visit http://www.panasonic.com/help
    71Useful Information 
    						
    							Display message Cause/solution
    Invalid RThere is no handset registered to the base
    unit matching the handset number you
    entered.
    R The handset is not registered to the base unit.
    Register the handset (page 48).
    Requires subscription
    t
     o Caller ID. R
    You must subscribe to a Caller ID service.
    Once you receive caller information after
    subscribing to a Caller ID service, this
    message will not be displayed.
    Use rechargeable
    b
     attery. R
    A wrong type of battery such as Alkaline or
    Manganese was inserted. Use only the
    rechargeable Ni-MH batteries noted on
    page 5, 7. Troubleshooting
    I
    
    f you still have difficulties after following the instructions in this section, disconnect
    the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the
    batteries from the handset, and then insert the batteries into the handset again. General use
    Problem Cause/solution
    The handset does not turn
    o
     n even after installing
    charged batteries. R
    Place the handset on the base unit or charger to
    turn on the handset.
    The unit does not work. RM
    ake sure the batteries are installed correctly
    (page 11).
    R Fully charge the batteries (page 11).
    R Check the connections (page 10).
    R Unplug the base unit’s AC adaptor to reset the
    unit. Reconnect the adaptor and try again.
    R The handset has not been registered to the base
    unit. Register the handset (page 48). 72
    For assistance, please visit http://www.panasonic.com/helpUseful Information 
    						
    							Problem Cause/solution
    I cannot register a cellular
    p hone to the base unit. R
    Depending on the compatibility of the cellular
    phone, you may not be able to register it to the
    base unit. Confirm that your cellular phone
    supports the hands-free profile (HFP) specification.
    R Confirm that the Bluetooth feature of your cellular
    phone is turned on. You may need to turn this
    feature on depending on your cellular phone.
    R The Bluetooth technology on your cellular phone
    may not be functioning normally. Turn off and on
    your cellular phone.
    R If your cellular phone is already connected to
    another Bluetooth device such as a Bluetooth
    headset, turn it off or disconnect it from your
    cellular phone.
    R Some cellular phones may require you to enter the
    base unit PIN to register. Confirm that you entered
    the correct PIN.
    I cannot connect a cellular
    p
     hone to the base unit. R
    Confirm that your cellular phone is turned on.
    RConfirm that your cellular phone is within base unit
    range (page 15).
    R Depending on the state of the wireless
    environment, such as the presence of any
    electrical interference, there may be a delay even
    if the auto connection feature is turned on. You
    can connect to the base unit manually (page 21).
    R The cellular phone has not been registered to the
    base unit. Register the cellular phone (page 19).
    I cannot hear a dial tone. RM
    ake sure the base unit’s AC adaptor is
    connected properly (page 10).
    R Make sure that the CELL 1 or CELL 2 indicator
    lights green (page 17).
    R Make sure the telephone line cord is connected
    properly (page 10).
    R Disconnect the base unit from the telephone line
    and connect the line to a known working
    telephone. If the working telephone operates
    properly, contact our service personnel to have the
    unit repaired. If the working telephone does not
    operate properly, contact your service provider/
    telephone company.
    The indicator on the
    h
     andset flashes slowly. R
    New messages have been recorded. Listen to the
    new messages (page 59).
    R New voice mail messages have been recorded.
    Listen to the new voice mail messages (page 65). For assistance, please visit http://www.panasonic.com/help
    73Useful Information 
    						
    							Programmable settings
    Problem Cause/solution
    The display is in a
    l anguage I cannot read. R
    Change the display language (page 18).
    I cannot register a handset
    t
     o a base unit. R
    The maximum number of handsets (6) is already
    registered to the base unit. Cancel unused
    handset registrations from the base unit (page 48). Battery recharge
    Problem Cause/solution
    The handset beeps and/or  flashes.
    R
    B
    attery charge is low. Fully charge the batteries
    (page 11).
    I fully charged the batteries,
    b
     ut
    –  still flashes,
    –  is displayed, or
    –
    
    the operating time seems to be shorter. R
    C
    lean the battery ends ( ,  ) and the charge
    c
    ontacts with a dry cloth and charge again.
    R It is time to replace the batteries (page 11). Making/answering calls, intercom
    Problem Cause/solution
     is displayed.
    RT
    he handset is too far from the base unit. Move
    closer.
    R The base unit’s AC adaptor is not properly
    connected. Reconnect AC adaptor to the base unit.
    R The handset is not registered to the base unit.
    Register it (page 48).
    Noise is heard, sound cuts
    i
     n and out. R
    You are using the handset or base unit in an area
    with high electrical interference. Re-position the
    base unit and use the handset away from sources
    of interference.
    R Move closer to the base unit.
    R If you use a DSL/ADSL service, we recommend
    connecting a DSL/ADSL filter between the base
    unit and the telephone line jack. Contact your DSL/
    ADSL provider for details. 74
    For assistance, please visit http://www.panasonic.com/helpUseful Information       
    						
    							Problem Cause/solution
    The handset or base unit
    d oes not ring. R
    The ringer volume is turned off. Adjust the ringer
    volume (page 41, 43).
    R When one handset is selected to ring for cellular
    calls, other units do not ring. To change the
    selection, see page 20.
    R Silent mode is turned on for the handset. Turn it off
    (page 46).
    I cannot make local calls
    w
     ith the handset or base
    unit using a cellular line. R
    You need to add your area code when making
    cellular calls. Store your area code in order to
    automatically add it to the beginning of the 7-digit
    phone number when making cellular calls
    (page 22).
    I cannot make or answer
    c
     ellular calls with the
    handset or base unit. R
    Depending on the cellular phone’s compatibility,
    you may not be able to make or answer cellular
    calls even if the cellular phone is connected to the
    base unit.
    R Make sure that the CELL 1 or CELL 2 indicator
    lights green and the cellular phone is connected to
    the base unit (page 21).
    R If someone is talking on a cellular call or using the
    headset, you cannot use the cellular feature.
    There can be only one active Bluetooth connection
    at a time.
    R The cellular phone is being used separately from
    your system.
    I can make and answer
    c
     ellular calls but cannot
    hear a sound. R
    The Bluetooth technology on your cellular phone
    may not be functioning normally. Turn off and on
    your cellular phone.
    R Disconnect and reconnect the base unit AC
    adaptor and try again.
    I cannot switch cellular
    c
     alls from the unit to the
    cellular phone. R
    Your cellular phone may not support this feature.
    Refer to the operating instructions of your cellular
    phone.
    I cannot make a call using
    t
     he landline. R
    The dialing mode may be set incorrectly. Change
    the setting (page 18).
    R The handset is too far from the base unit. Move
    closer and try again.
    R The cellular line only mode is turned on. Turn it off
    (page 21).
    I cannot make long
    d
     istance calls. R
    Make sure that you have long distance service. For assistance, please visit http://www.panasonic.com/help
    75Useful Information 
    						
    							Caller ID/Talking Caller ID
    Problem Cause/solution
    Caller information is not
    d isplayed. R
    You must subscribe to Caller ID service. Contact
    your service provider/telephone company for
    details.
    R If your unit is connected to any additional
    telephone equipment such as a Caller ID box or
    cordless telephone line jack, plug the unit directly
    into the wall jack.
    R If you use a DSL/ADSL service, we recommend
    connecting a DSL/ADSL filter between the base
    unit and the telephone line jack. Contact your DSL/
    ADSL provider for details.
    R The name display service for landline calls may
    not be available in some areas. Contact your
    service provider/telephone company for details.
    R Other telephone equipment may be interfering with
    this unit. Disconnect the other equipment and try
    again.
    Caller information is
    d
     isplayed or announced
    late. R
    Depending on your service provider/telephone
    company, the unit may display or announce the
    caller’s information at the 2nd ring or later.
    R Move closer to the base unit.
    Caller information is not
    a
     nnounced. R
    The handset or base unit’s ringer volume is turned
    off. Adjust it (page 41, 43).
    R When one handset is selected to ring for cellular
    calls, other units do not announce caller
    information. To change the selection, see page 20.
    R The Talking Caller ID feature is turned off. Turn it
    on (page 43).
    R The ring as cell mode is set to “ On (without
    Talking CID) ”. To change the mode, see
    page 20.
    R The number of rings for the answering system is
    set to “ 2 rings ” or “Toll saver ”. Select a
    different setting (page 62).
    R Your unit does not announce caller information if
    – the base unit or 2 or more handsets are on a
    call.
    – a headset is in use.
    The caller list/incoming
    p
     hone numbers are not
    edited automatically. R
    The Caller ID number auto edit feature is turned
    off. Turn it on and try again (page 44).
    R You need to call back the edited number to
    activate Caller ID number auto edit. 76
    For assistance, please visit http://www.panasonic.com/helpUseful Information 
    						
    							Problem Cause/solution
    I cannot dial the phone
    n umber edited in the caller
    list. R
    The phone number you dialed might have been
    edited incorrectly (for example, the long distance
    “1” or the area code is missing). Edit the phone
    number with another pattern (page 51).
    Time on the unit has
    s
     hifted. R
    Incorrect time information from incoming Caller ID
    changes the time. Set the time adjustment to
    “Manual ” (off) (page 42).
    The 2nd caller’s
    i
     nformation is not displayed
    during an outside call. R
    In order to use Caller ID, call waiting, or Call
    Waiting Caller ID (CWID), you must first contact
    your service provider/telephone company and
    subscribe to the desired service.
    After subscribing, you may need to contact your
    service provider/telephone company again to
    activate this specific service, even if you already
    subscribed to both Caller ID and Call Waiting with
    Caller ID services (CWID). Using Bluetooth devices
    Problem Cause/solution
    I cannot copy phonebook
    e
     ntries from a cellular
    phone. R
    Confirm that the cellular phone supports Bluetooth
    wireless technology.
    R Confirm that the cellular phone supports the
    Phone Book Access Profile (PBAP) or Object
    Push Profile (OPP) specification.
    R If the cellular phone is already connected to
    another Bluetooth device such as a Bluetooth
    headset, turn it off or disconnect it from the cellular
    phone.
    R Someone is using a cellular line or headset. Try
    again later.
    R Turn the cellular phone off, then turn it on and try
    again.
    R If an entry is already stored in the unit’s shared
    phonebook, the entry cannot be copied even by
    selecting another group.
    I cannot have a
    c
     onversation using the
    headset. R
    Your Bluetooth headset is not registered. Register
    it (page 55).
    R Turn your headset off, then turn it on and try again.
    Noise is heard during a call
    o
     n the headset. R
    A Bluetooth headset can communicate with the
    base unit within a range of approximately 10 m (33
    feet). The connection may be subject to
    interference from obstructions such as walls or
    electronic devices. Move closer to the base unit. For assistance, please visit http://www.panasonic.com/help
    77Useful Information 
    						
    							Problem Cause/solution
    I cannot connect my
    h eadset to the base unit. R
    Confirm that your headset is turned on.
    RIf your headset is already connected to another
    Bluetooth device such as your cellular phone,
    disconnect the headset from your cellular phone,
    then perform the connecting procedure from the
    base unit.
    R If someone is using a cellular line, you cannot
    connect the headset. There can be only one active
    Bluetooth connection at a time.
    R The headset has not been registered to the base
    unit. Register the headset (page 55).
    Some headset enhanced
    f
     eatures are not available. R
    The base unit does not support enhanced features
    such as Last number redial or Call reject.
    An error tone is heard
    w
     hen I try to program the
    Bluetooth feature. R
    The bluetooth feature cannot be accessed
    immediately after connecting the AC adaptor to
    the base unit. Wait a few seconds and try again.
    R The headset has not connected to the base unit
    yet, even though you performed the connecting
    procedure setting. Wait a few seconds and try
    again. Answering system
    Problem Cause/solution
    The unit does not record
    n
     ew messages. R
    The answering system is turned off. Turn it on
    (page 57).
    R The answering system does not answer or record
    calls from cellular lines.
    R The message memory is full. Erase unnecessary
    messages (page 59).
    R The recording time is set to “ Greeting only”.
    Change the setting (page 62).
    R If you subscribe to a voice mail service, messages
    are recorded by your service provider/telephone
    company, not your telephone. Change the unit’s
    number of rings setting or contact your service
    provider/telephone company (page 62).
    R The answering system will not answer incoming
    calls while:
    – the base unit or 2 or more handsets are on a
    cellular call or an intercom call.
    – a headset is in use.
    Caller information is recorded in the caller list. 78
    For assistance, please visit http://www.panasonic.com/helpUseful Information 
    						
    							Problem Cause/solution
    I cannot operate the
    a nswering system. R
    Someone is using the unit. Wait for the other user
    to finish.
    R A caller is leaving a message. Wait for the caller to
    finish.
    R The handset is too far from the base unit. Move
    closer.
    I cannot operate the
    a
     nswering system remotely. R
    The remote access code is not set. Set the remote
    access code (page 60).
    R You are entering the wrong remote access code. If
    you have forgotten your remote access code,
    enter the remote access code setting to check
    your current code (page 60).
    R Press each key firmly.
    R The answering system is turned off. Turn it on
    (page 61).
    R You cannot operate the answering system when
    calling a cellular phone registered to the base unit. Bluetooth PIN
    Problem Cause/solution
    I cannot remember the PIN. RC
    hange the PIN using the following method.
    1 MMENU N#619
    2 *7000
    3 Enter the new 4-digit PIN.  a M OK N
    4 Enter the new 4-digit PIN again.  a M SAVE N a
    M OFF N Liquid damage
    Problem Cause/solution
    Liquid or other form of
    m
     oisture has entered the
    handset/base unit. R
    Disconnect the AC adaptor and telephone line
    cord from the base unit. Remove the batteries
    from the handset and leave to dry for at least 3
    days. After the handset/base unit are completely
    dry, reconnect the AC adaptor and telephone line
    cord. Insert the batteries and charge fully before
    use. If the unit does not work properly, contact an
    authorized service center. Caution:
    R
    T
    
    o avoid permanent damage, do not use a microwave oven to speed up the drying
    process.
    For assistance, please visit http://www.panasonic.com/help 79Useful Information 
    						
    							FCC and other information
    80
    For assistance, please visit http://www.panasonic.com/helpUseful InformationThis equipment complies with Part 68 of the 
    FCC rules and the requirements adopted by 
    the ACTA. On the bottom of this equipment 
    is a label that contains, among other 
    information, a product identifier in the 
    format US:ACJ----------.
    If requested, this number must be provided 
    to the telephone company.
    L Registration No.............(found on the 
    bottom of the unit)
    L Ringer Equivalence No. (REN).......0.1B
    A plug and jack used to connect this 
    equipment to the premises wiring and 
    telephone network must comply with the 
    applicable FCC Part 68 rules and 
    requirements adopted by the ACTA. A 
    compliant telephone cord and modular plug 
    is provided with the product. It is designed 
    to be connected to a compatible modular 
    jack that is also compliant.
    The REN is used to determine the number 
    of devices that may be connected to a 
    telephone line. Excessive RENs on a 
    telephone line may result in the devices not 
    ringing in response to an incoming call. In 
    most but not all areas, the sum of RENs 
    should not exceed five (5.0). To be certain 
    of the number of devices that may be 
    connected to a line, as determined by the 
    total RENs, contact the local telephone 
    company. For products approved after July 
    23, 2001, the REN for the product is part of 
    the product identifier that has the format 
    US:AAAEQ##TXXXX. The digits 
    represented by ## are the REN without a 
    decimal point (e.g., 03 is a REN of 0.3).
    If this equipment causes harm to the 
    telephone network, the telephone company 
    will notify you in advance that temporary 
    discontinuance of service may be required. 
    But if advance notice isnt practical, the 
    telephone company will notify the customer 
    as soon as possible. Also, you will be 
    advised of your right to file a complaint with 
    the FCC if you believe it is necessary.The telephone company may make changes 
    in its facilities, equipment, operations or 
    procedures that could affect the operation of 
    the equipment. If this happens the 
    telephone company will provide advance 
    notice in order for you to make necessary 
    modifications to maintain uninterrupted 
    service.
    If trouble is experienced with this 
    equipment, for repair or warranty 
    information, please contact a Factory 
    Service Center or other Authorized Servicer. 
    If the equipment is causing harm to the 
    telephone network, the telephone company 
    may request that you disconnect the 
    equipment until the problem is resolved.
    Connection to party line service is subject to 
    state tariffs. Contact the state public utility 
    commission, public service commission or 
    corporation commission for information.
    If your home has specially wired alarm 
    equipment connected to the telephone line, 
    ensure the installation of this equipment 
    does not disable your alarm equipment. If 
    you have questions about what will disable 
    alarm equipment, consult your telephone 
    company or a qualified installer.
    This equipment is hearing aid compatible as 
    defined by the FCC in 47 CFR Section 
    68.316.
    When you hold the phone to your ear, noise 
    might be heard in your Hearing Aid. Some 
    Hearing Aids are not adequately shielded 
    from external RF (radio frequency) energy. If 
    noise occurs, use an optional headset 
    accessory or the speakerphone option (if 
    applicable) when using this phone. Consult 
    with your audiologist or Hearing Aid 
    manufacturer about the availability of 
    Hearing Aids which provide adequate 
    shielding to RF energy commonly emitted 
    by digital devices.
       
    						
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