Panasonic Kx Tg5621 Operating Instructions Manual
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Programming For assistance, please visit http://www.panasonic.com/phonehelp31 *1 If you subscribe to Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. *2 KX-TG5622/KX-TG5623 *3 You can select whether or not key tones are heard when keys are pressed. Includes confirmation tones and error tones. *4 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers. *5 The flash time depends on your telephone exchange or host PBX. Consult your PBX supplier if necessary. The setting should stay at “700ms” unless pressing {FLASH} fails to pick up the call waiting call. *6 Generally, the line mode setting should not be adjusted. If “Line in use” is not displayed when another phone connected to the same line is in use, you need to change the line mode to “A”. Customer support The handset can display the Internet address where you can download the operating instructions or get further information for this product using your computer. {MENU} i “Customer support” i {Select} i {OFF} Set dial mode{0}{5}{1}{1}: Pulse {2}: (page 17)r Set flash time *5{0}{5}{2}{1}: {2}: 600ms {3}: 400ms {4}: 300ms {5}: 250ms {6}: 110ms {7}: 100ms {8}: 90msr Set line mode *6{0}{5}{3}{1}: A {2}: r Store VM access#{0}{7}{1}(page 32)r V.M. access{3}(page 33) – VM tone detect{0}{7}{2}{1}: {0}: Offr Voice enhancer{5}{1}: On {0}: – FeatureFeature codeSetting codeSystem setting TG562X.book Page 31 Friday, February 10, 2006 1:41 PM
Voice Mail Service 32For assistance, please visit http://www.panasonic.com/phonehelp Using Voice Mail service Voice Mail is an automatic answering service offered by your telephone service provider. After you subscribe to this service, the telephone service provider’s Voice Mail system will answer calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by the telephone service provider, not your telephone. Important: LPlease contact your telephone service provider for details and availability of this service in your area. Storing the Voice Mail (VM) access number In order to listen to your Voice Mail messages, you must dial your telephone service provider’s Voice Mail access number. Once you have stored your Voice Mail access number, you can dial it automatically (page 33). 1{MENU} i {0}{7}{1} 2Enter your access number (max. 32 digits). i {Save} i {OFF} Note: LWhen storing your Voice Mail access number and your mailbox password, press {PAUSE} to add pauses (page 18) between the access number and the password as necessary. Consult your telephone service provider for the required pause time.Example: To erase the Voice Mail access number Repeat step 1, then press and hold {Clear} until all digits are erased. Press {Save}, then press {OFF}. Voice Mail (VM) tone detection Your telephone service provider sends special signals (sometimes called “Voice Mail tones” or “stutter tones”) to the unit to let you know you have new Voice Mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press {C}, you have new Voice Mail messages. Minutes after you hang up a call or after the phone stops ringing, your unit will check the phone line to see if new Voice Mail messages have been recorded. Turn this feature off when: – You do not subscribe to Voice Mail service. – Your telephone service provider does not send Voice Mail tones. – Your phone is connected to a PBX. If you are not sure which setting is required, consult your telephone service provider. 1-222-333-4444 VM access numberPauses PasswordPPPP 8888 TG562X.book Page 32 Friday, February 10, 2006 1:41 PM
Voice Mail Service For assistance, please visit http://www.panasonic.com/phonehelp33 Turning VM detection on/off The default setting is “On”. 1{MENU} i {0}{7}{2} 2Select the desired setting. i {Save} i {OFF} Listening to Voice Mail messages The unit lets you know that you have new Voice Mail messages in the following ways: –“Voice Mail” is displayed on the handset. – The message indicator on the handset flashes slowly if message alert feature is turned on. 1Press {C}, then press {VM} within 15 seconds. LIf {VM} is not displayed, the Voice Mail access number has not been stored. Store the number (page 32). OR {MENU} i “V.M. access” i {Select} LThe speakerphone turns on. 2Follow the prerecorded instructions. 3Press {OFF} when finished. Note: LIf “Voice Mail” still remains on the display even after you have listened to new messages, turn it off by pressing and holding {OFF} until the handset beeps. LIf your Voice Mail service uses Voice Mail tones and the message is over 3 minutes long, the handset may not indicate new messages. LIf your Voice Mail service uses Voice Mail tones, the tones are heard from any phone connected to the same line. If you want to use another phone to listen to Voice Mail messages, you have to dial your access number manually. Message alert Message alert controls the message indicator on the handset once it turns on, message indicator flashes slowly when there are new recorded messages in the Voice Mail system. 1{MENU} i {0}{#} 2Select the desired setting. i {Save} i {OFF} Note: LWhile message alert is on, battery operating time is shortened. TG562X.book Page 33 Friday, February 10, 2006 1:41 PM
Multi-unit Operation 34For assistance, please visit http://www.panasonic.com/phonehelp Handset locator KX-TG5621 1Base unit: {HANDSET LOCATOR} LThe handset beeps for 1 minute. 2Base unit: To stop paging, press {HANDSET LOCATOR}. Handset: To stop paging, press {OFF}. KX-TG5622/KX-TG5623 1Base unit: {1}, {2}, or {3} LThe handset beeps for 1 minute. 2Base unit: To stop paging, press {1}, {2}, or {3}. Handset: To stop paging, press {OFF}. Intercom Intercom calls can be made between 2 handsets. Note: LIf you receive a phone call while talking on the intercom, you hear 2 tones. To answer the call, press {OFF}, then press {C}. Making an intercom call 1{INTERCOM} 2Enter the extension number ({1} – {3}). LThe destination handset beeps for 1 minute. 3To end the intercom call, press {OFF}. Answering an intercom call 1Press {C} to answer the page. 2To end the intercom call, press {OFF}. Note: LWhen the ringer volume is set to off, the handset rings at the low level for intercom calls. Available model: KX-TG5622/KX-TG5623 TG562X.book Page 34 Friday, February 10, 2006 1:41 PM
Multi-unit Operation For assistance, please visit http://www.panasonic.com/phonehelp35 Transferring calls between handsets, conference calls Outside calls can be transferred between 2 handsets. 2 handsets can have a conference call with an outside party. 1During an outside call, press {INTERCOM} to put the call on hold. 2Enter the extension number ({1} – {3}). 3Wait for the paged party to answer. LIf the paged party does not answer, press {C} to return to the outside call. 4To complete the transfer, press {OFF}. LThe outside call is being routed to another handset. To establish a conference call, press {Conf}. LTo leave the conference, press {OFF}. The other parties can continue the conversation. LTo put the outside call on hold, press {HOLD}. To resume the conference, press {Conf}. Answering transferred calls Press {C} to answer the page. LAfter the paging party disconnects, you can talk to the outside caller. Registering a handset The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, register the handset. KX-TG5621 1Handset: {MENU} i {0}{0} 2Base unit: Press and hold {HANDSET LOCATOR} until the CHARGE indicator flashes. LAfter the CHARGE indicator starts flashing, the rest of the procedure must be completed within 1 minute. 3Handset: Press {OK}, then wait until the handset beeps. KX-TG5622/KX-TG5623 Important: LIf you accidentally assign another handset’s extension number to the base unit, the originally assigned handset stops functioning. Confirm the extension number of the handset by placing it on the base unit or charger. Lift the handset from the base unit or charger before registering. 1Handset: {MENU} i {0}{0} Available model: KX-TG5622/KX-TG5623 TG562X.book Page 35 Friday, February 10, 2006 1:41 PM
Multi-unit Operation 36For assistance, please visit http://www.panasonic.com/phonehelp 2Base unit: Press and hold {1}, {2}, or {3} until the CHARGE indicator flashes. LAfter the CHARGE indicator starts flashing, the rest of the procedure must be completed within 1 minute. 3Handset: Press {OK}, then wait until the handset beeps. Registering an additional handset See page 5 for information on the available models and extension numbers. Start from step 2. TG562X.book Page 36 Friday, February 10, 2006 1:41 PM
Useful Information For assistance, please visit http://www.panasonic.com/phonehelp37 Wall mounting Base unit 1Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the telephone line cord (B). 2Insert the hooks on the wall mounting adaptor into the holes (1) and (2) on the base unit. 3Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. BA 12 2 1 TG562X.book Page 37 Friday, February 10, 2006 1:41 PM
Useful Information 38For assistance, please visit http://www.panasonic.com/phonehelp 4Connect the telephone line cord. Mount the unit by inserting the mounting pins into the round openings on the adaptor (for pin 2, use round cut out at the bottom of the adaptor if you are using the 4 inches phone plate), then sliding the unit down to secure it. Connect the AC adaptor to power outlet (page 11). LThere are two common types of wall phone plates. The distance between 1 and 2 may vary depending on the size of the wall phone plate installed.To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). 83 mm ( 31/4 inches) or 102 mm (4 inches) 83 mm ( 31/4 inches)102 mm (4 inches) 21 2 1 (120 V AC, 60 Hz) AA B TG562X.book Page 38 Friday, February 10, 2006 1:41 PM
Useful Information For assistance, please visit http://www.panasonic.com/phonehelp39 Charger 1Drive the screws (not included) into the wall using the wall mount template as a guide. 2Mount the charger (A), then slide it down (B) and to the right (C) until it is secure. Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset (page 7). LHeadset shown is KX-TCA86. Switching a call between the headset and handset speakerphone To switch to the handset speakerphone, press {s}. To return to the headset, press {C}. Available model: KX-TG5622/KX-TG5623 25.4 mm (1 inch) Screws (120 V AC, 60 Hz) 25.4 mm (1 inch) A B C TG562X.book Page 39 Friday, February 10, 2006 1:41 PM
Useful Information 40For assistance, please visit http://www.panasonic.com/phonehelp Error messages If the unit detects a problem, one of the following messages is shown on the display. Display messageCause/solution Busy *1LAnother handset or the called handset unit is in use. LThe handset you tried to copy phonebook items to is in use. LThe handset you are calling is too far from the base unit. Error!!LThe handset’s registration has failed. Move the handset and base unit away from all electrical appliances and try again. LAnother handset user tried to send phonebook items to you but there was an error. Have the other handset user re-send the items to you (page 24). *1 ---Incomplete--- Phonebook full*1LThe destination unit’s phonebook memory is full. Erase unnecessary items from the destination unit’s phonebook (page 23). Invalid *1LThere is no handset registered to the base unit matching the extension number you entered. No items storedLYour phonebook or redial list is empty. No link to base. Move closer to base, try again.LThe handset has lost communication with the base unit. Move closer to the base unit, and try again. LConfirm that the base unit’s AC adaptor is plugged in. LRaise the base unit antennas. LThe handset’s registration may have been canceled. Re-register the handset (page 35). Phonebook fullLThere is no space to store new items in the phonebook. Erase unnecessary items (page 23). Please lift up and try again.LA handset button was pressed while the handset was on the base unit or charger. Lift the handset and press the button again. System is busy. Please try again later. *1 LOther units are in use and the system is busy. Try again later. TG562X.book Page 40 Friday, February 10, 2006 1:41 PM