Panasonic Kx Tg4132 Operating Instructions Manual

							Useful Information
41 5
Mount the unit on a wall then slide down 
to secure in place.To remove the wall mounting adaptorWhile pushing down the release levers (A), 
remove the adaptor (B).
ChargerDrive the screws (not supplied) into the wall.
83 mm 
(31/4 inches)
or
102 mm 
(4 inches)
AC adaptor cord
21
83 mm
(3 1/4 inches)102 mm
(4 inches)
2 1 Wall phone plate
B
AA
25.4 mm
(1 inch)
Screws
Hooks
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42
Error messages
*1 KX-TG4131 series: page 3
Display messageCause/solution
Access # to VM service is 
not storedLYou have not stored the Voice Mail access number. 
Store the number (page 37).
Base no power
or
No link. Re-connect base AC 
adaptor.LThe handset has lost communication with the base 
unit. Move closer to the base unit and try again.
LUnplug the base unit’s AC adaptor to reset the unit. 
Reconnect the adaptor and try again.
LThe handset’s registration may have been 
cancelled. Re-register the handset (page 27).
BusyLThe called unit is in use.
LOther units are in use and the system is busy. Try 
again later.
LThe handset you are using is too far from the base 
unit. Move closer and try again.
Check tel lineLThe supplied telephone line cord has not been 
connected yet or not connected properly. Check the 
connections (page 10).
Error!!LRecording was too short. Try again.
*1
InvalidLThere is no handset registered to the base unit 
matching the handset number you entered.
LThe handset is not registered to the base unit. 
Register the handset (page 27).
Requires subscription to 
Caller ID.LYou must subscribe to a Call Display service. Once 
you receive caller information after subscribing to a 
Call Display service, this message will not be 
displayed. 
Use rechargeable battery.LA wrong type of battery such as Alkaline or 
Manganese was inserted. Use only the rechargeable 
Ni-MH batteries noted on page 4, 7.
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43
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s 
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, 
and then insert the batteries into the handset again.
General use
*1 KX-TG4131 series: page 3
Programmable settings
ProblemCause/solution
The handset does not turn on 
even after installing charged 
batteries.LPlace the handset on the base unit or charger to turn on 
the handset.
The unit does not work.LMake sure the batteries are installed correctly (page 11).
LFully charge the batteries (page 11).
LCheck the connections (page 10).
LUnplug the base unit’s AC adaptor to reset the unit. 
Reconnect the adaptor and try again.
LThe handset has not been registered to the base unit. 
Register the handset (page 27).
I cannot hear a dial tone.LThe base unit’s AC adaptor or telephone line cord is not 
connected. Check the connections.
LDisconnect the base unit from the telephone line and 
connect the line to a known working telephone. If the 
working telephone operates properly, contact our service 
personnel to have the unit repaired. If the working 
telephone does not operate properly, contact your service 
provider/telephone company.
The indicator on the handset 
flashes slowly.LNew messages have been recorded. Listen to the new 
messages (page 33).
*1
LNew Voice Mail messages have been recorded. Listen to 
the new Voice Mail messages (page 38).
ProblemCause/solution
The display is in a language I 
cannot read.LChange the display language (page 14).
I cannot register a handset to a 
base unit.LThe maximum number of handsets (6) is already 
registered to the base unit. Cancel unused handset 
registrations from the base unit (page 27).
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44
Battery recharge
Making/answering calls, intercom
*1 KX-TG4131 series: page 3
ProblemCause/solution
The handset beeps and/or ) 
flashes.LBattery charge is low. Fully charge the batteries (page 
11 ) .
I fully charged the batteries, but 
–) still flashes,
–0 is displayed, or
– the operating time seems to 
be shorter.LClean the battery ends (S, T) and the charge contacts 
with a dry cloth and charge again.
LIt is time to replace the batteries (page 11).
ProblemCause/solution
_ is displayed.LThe handset is too far from the base unit. Move closer.
LThe base unit’s AC adaptor is not properly connected. 
Reconnect AC adaptor to the base unit.
LThe handset is not registered to the base unit. Register it 
(page 27).
Noise is heard, sound cuts in 
and out.LYou are using the handset or base unit in an area with 
high electrical interference. Re-position the base unit and 
use the handset away from sources of interference.
LMove closer to the base unit.
LIf you use a DSL/ADSL service, we recommend 
connecting a DSL/ADSL filter between the base unit and 
the telephone line jack. Contact your DSL/ADSL provider 
for details.
The handset does not ring.LThe ringer volume is turned off. Adjust the ringer volume 
(page 16).
LNight mode is turned on. Turn it off (page 25).
The base unit does not ring.
*1LThe ringer volume is turned off. Adjust the ringer volume 
(page 17).
I cannot make a call.LThe dialing mode may be set incorrectly. Change the 
setting (page 15).
LThe handset is too far from the base unit. Move closer 
and try again.
I cannot make long distance 
calls.LMake sure that you have long distance service.
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45
Call Display/Talking Call Display
*1 KX-TG4131 series: page 3
ProblemCause/solution
Caller information is not 
displayed.LYou must subscribe to Call Display service. Contact your 
service provider/telephone company for details.
LIf your unit is connected to any additional telephone 
equipment such as a Call Display box or cordless 
telephone line jack, plug the unit directly into the wall jack.
LIf you use a DSL/ADSL service, we recommend 
connecting a DSL/ADSL filter between the base unit and 
the telephone line jack. Contact your DSL/ADSL provider 
for details.
LThe name display service may not be available in some 
areas. Contact your service provider/telephone company 
for details.
LOther telephone equipment may be interfering with this 
unit. Disconnect the other equipment and try again.
Caller information is displayed 
or announced late.LDepending on your service provider/telephone company, 
the unit may display or announce the caller’s information 
at the 2nd ring or later.
LMove closer to the base unit.
Caller information is not 
announced.LThe handset or base unit’s
*1 ringer volume is turned off. 
Adjust it (page 17, 22).
LThe Talking Call Display feature is turned off. Turn it on 
(page 23).
LThe number of rings for the answering system is set to “2 
rings” or “Toll saver”. Select a different setting 
(page 35).
I cannot dial the phone number 
edited in the caller list.LThe phone number you dialed might have been edited 
incorrectly (for example, the long distance “1” or the area 
code is missing). Edit the phone number with another 
pattern (page 30).
Time on the unit has shifted.LIncorrect time information from incoming Call Display 
changes the time. Set the time adjustment to “Manual” 
(off) (page 23).
The 2nd caller’s information is 
not displayed during an outside 
call. (Visual Call Waiting 
feature does not function.)LIn order to use Call Display, Call Waiting, or Visual Call 
Waiting, you must first contact your service provider/
telephone company and subscribe to the desired service.
After subscribing, you may need to contact your service 
provider/telephone company again to activate this 
specific service, even if you already subscribed to both 
Call Display and Visual Call Waiting services.
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Answering system (KX-TG4131 series: page 3)
Liquid damage
Caution:
LTo avoid permanent damage, do not use a microwave oven to speed up the drying process.
ProblemCause/solution
The unit does not record new 
messages.LThe answering system is turned off. Turn it on (page 32).
LThe message memory is full. Erase unnecessary 
messages (page 33).
LThe recording time is set to “Greeting only”. Change 
the setting (page 36).
LIf you subscribe to a Voice Mail service, messages are 
recorded by your service provider/telephone company, 
not your telephone. Change the unit’s number of rings 
setting or contact your service provider/telephone 
company (page 36).
I cannot operate the answering 
system.LSomeone is using the unit. Wait for the other user to 
finish.
LA caller is leaving a message. Wait for the caller to finish.
LThe handset is too far from the base unit. Move closer.
I cannot operate the answering 
system remotely.LThe remote access code is not set. Set the remote access 
code (page 34).
LYou are entering the wrong remote access code. If you 
have forgotten your remote access code, enter the 
remote access code setting to check your current code 
(page 34).
LPress each key firmly.
LThe answering system is turned off. Turn it on (page 35).
ProblemCause/solution
Liquid or other form of moisture 
has entered the handset/base 
unit.LDisconnect the AC adaptor and telephone line cord from 
the base unit. Remove the batteries from the handset and 
leave to dry for at least 3 days. After the handset/base 
unit are completely dry, reconnect the AC adaptor and 
telephone line cord. Insert the batteries and charge fully 
before use. If the unit does not work properly, contact an 
authorized service centre.
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47
Industry Canada Notices and other information
NOTICE:
This equipment meets the applicable 
Industry Canada Terminal Equipment 
Technical Specifications. This is confirmed 
by the registration number. The 
abbreviation, “IC:”, before the registration 
number signifies that registration was 
performed based on a Declaration of 
Conformity indicating that Industry Canada 
technical specifications were met. It does 
not imply that Industry Canada approved 
the equipment. 
NOTICE:
Operation is subject to the following two 
conditions: (1) this device may not cause 
interference, and (2) this device must accept 
any interference, including interference that 
may cause undesired operation of the 
device.
Privacy of communications may not be 
ensured when using this telephone.
Some cordless telephones operate at 
frequencies that may cause interference to 
nearby TVs and VCRs. To minimize or 
prevent such interference, the base of the 
cordless telephone should not be placed 
NOTICE:
The Ringer Equivalence Number (REN) 
assigned to each terminal device provides an
indication of the maximum number of 
terminals allowed to be connected to a 
telephone interface. The termination on an 
interface may consist of any combination of 
devices subject only to the requirement that 
the sum of the Ringer Equivalence Numbers 
of all the devices does not exceed 5.
The Ringer Equivalence Number (REN) of 
this unit: 
(found on the bottom of the unit).Users should ensure, for their own protection, 
that the electrical ground connections of the 
power utility, telephone lines and internal 
metallic water pipe system, if present, are 
connected together. This precaution may be 
particularly important in rural areas.RF Exposure Warning:
L This product complies with IC radiation 
    exposure limits set forth for an 
    uncontrolled environment.
L To comply with IC RF exposure 
    requirements, the base unit must be 
    installed and operated 20 cm (8 inches) or 
    more between product and all person’s 
    body (excluding extremities of hands, 
    wrist and feet).
L This product may not be collocated or 
    operated in conjunction with any other 
    antenna or transmitter.
L For body-worn operation, the handset  
    must be used only with a non-metallic  
    accessory. Use of other accessories  
    may not ensure compliance with IC RF 
    exposure requirements. near, or on top of, a TV or VCR. If 
interference is experienced, move the 
cordless telephone further away from the TV 
or VCR. This will often reduce, or eliminate, 
interference. 
PNQX3129YA.book  Page 47  Monday, January 23, 2012  4:41 PM 
						

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Warranty
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT - LIMITED WARRANTY
EXCHANGE PROGRAM
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under 
normal use and for a period as stated below from the date of original purchase agrees to, at its option either 
(a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent 
value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by 
Panasonic Canada Inc. 
Telephone Accessory / Product                                      One (1) year                 
This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a 
Panasonic brand product mentioned above sold by an authorized Panasonic dealer in Canada and 
purchased and used in Canada, which product was not sold “as is”, and which product was delivered to you 
in new condition in the original packaging.  
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT 
OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF 
PURCHASE IS REQUIRED 
LIMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER 
normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which 
occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or 
failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty 
installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, improper 
batteries, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, 
commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by 
anyone other than a Authorized Servicer, or damage that is attributable to acts of God.  
Rechargeable batteries are warranted for ninety (90) days from date of original purchase.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR 
IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A 
PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, 
INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR 
ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this 
warranty excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to 
media or images, data or other memory or recorded content. This list of items is not exhaustive, but for 
illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential 
damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be 
applicable. This warranty gives you specific legal rights and you may have other rights which vary depending 
on your province or territory. 
CONTACT INFORMATION
For product information and operation assistance, please contact:
Our Customer Care Centre:     Telephone #:  1-800-561-5505   
           Fax #:             (905) 238-2360
             Email link:       “Support → contact us → email” on www.panasonic.ca
For defective product exchange within the warranty period, please contact the original dealer or our Customer 
Care Centre.
PNQX3129YA.book  Page 48  Monday, January 23, 2012  4:41 PM 
						

							Index
49
Index
# 4-way conference: 18
A Additional handset: 27
Alarm: 25
Answering calls: 16
Answering system
Call screening: 32
Erasing messages: 33, 34, 35
Greeting message: 32
Greeting only: 36
Listening to messages: 33, 35
Number of rings: 35
Recording time: 36
Remote access code: 34
Remote operation: 34
Ring count: 35
Toll saver: 35
Turning on/off: 32, 34, 35
Auto talk: 16
B Battery: 11
Booster (Clarity booster): 18
C Call block: 26
Call Display service: 28
Caller list: 30
Caller list edit: 30
Call share: 18
Call Waiting: 17
Chain dial: 20
CID (Call Display): 30
Conference calls: 39
Control type: 13
Customer support: 24
C.WTG (Call Waiting Deluxe): 29
D Date and time: 14
Dialing mode: 15
Direct command code: 21
Display
Contrast: 23
Language: 14
E Eco mode: 12
Equalizer: 18
Error messages: 42
F Flash: 17, 23
G Groups: 19, 28
H Handset
Deregistration: 27
Locator: 39
Name: 25
Registration: 27Hold: 17
I Intercom: 39
K Key tone: 23
L Line mode: 23
M Making calls: 16
Missed calls: 28
Mute: 17
N Night mode: 25
P Pause: 16
Phonebook: 19
Power failure: 11
Privacy mode: 18, 23
R Redialing: 16
Ringer ID: 28
Ringer tone: 22, 28
Rotary/pulse service: 17
S SP-PHONE (Speakerphone): 16
T Talking Call Display: 28
Temporary tone dialing: 17
Time adjustment: 23
Transferring calls: 39
Troubleshooting: 43
V Visual Call Waiting: 17
VM (Voice Mail): 37
Voice guidance language: 15
Voice Mail: 36, 37
Vo lu me
Receiver: 16
Ringer (Base unit): 17
Ringer (Handset): 16, 22
Speaker: 16
W Wall mounting: 40
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							Notes
50
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