Panasonic Kx Tg4031 Operating Instructions Manual

							Caller ID Service
31For assistance, please visit http://www.panasonic.com/help
4{C}
Caller ID number auto edit 
feature
Once you call back an edited number, 
the handset which was used to call back 
remembers the area code and format of 
the edited number. The next time 
someone calls from the same area code, 
caller information is customized by the 
handset as follows:
– When the call is being received, the Caller ID number is displayed in the 
same format as the edited number.
– After the call has ended, the caller’s  phone number is displayed in the 
same format as the edited number, 
when reviewed from the caller list.
For example, you can use this feature to 
set the handset to ignore the area code 
of callers in your area, so that you can 
call these local numbers using caller 
information without dialing the area 
code.
To activate this feature, you must edit an 
entry in the caller list, then call that 
number. After that, phone numbers from 
that caller’s area code are edited 
automatically.
This feature can be set for each handset 
(page 24). The default setting is  “On”.
Note:
L Phone numbers from the 4 most 
recently edited area codes are 
automatically edited.
L If you move to another area, you can 
turn this feature off  to erase previously 
edited area codes. To use this feature 
again, turn it on and reprogram the 
area codes you want to edit once 
again.
Erasing selected caller 
information
1
{ < } CID
2{V} /{^} : Select the desired entry.
3{ERASE } i  {V} /{^} : “Yes”  i 
{ SELECT } i  { OFF}
Erasing all caller information
1
{< } CID
2{ERASE } i  {V} /{^} : “Yes”  i 
{ SELECT } i  { OFF}
Storing caller information to 
the phonebook
1
{< } CID
2{V} /{^} : Select the desired entry.
L To edit the number, press { EDIT} 
repeatedly until the phone 
number is shown in the desired 
format.
3{ SAVE }
4{V}/{^} : “Phonebook”  i 
{ SELECT }
5Continue from step 2, “Editing 
entries”, page 19.
3
1 – Area code – Local phone 
number
Example: 1-555-321-5555
TG403x.book  Page 31  Wednesday, December 23, 2009  1:58 PM 
						

							Answering System
32For assistance, please visit http://www.panasonic.com/help
Answering system
The answering system can answer and 
record calls for you when you are 
unavailable to answer the phone.
You can also set the unit to play a 
greeting message but not to record 
caller messages by selecting 
“Greeting only” as the recording 
time setting (page 37).
Important:
L Only 1 person can access the 
answering system (listen to 
messages, record a greeting 
message, etc.) at a time.
L When callers leave messages, the 
unit records the day and time of each 
message. Make sure the date and 
time have been set correctly (page 
14).
Memory capacity (including 
your greeting message)
The total recording capacity is about 18 
minutes. A maximum of 64 messages 
can be recorded.
Note:
LIf message memory becomes full:
– “Messages full ” is shown on the 
handset display.
– The ANSWER ON indicator on the  base unit flashes rapidly when the 
answering system is turned on.
L When the message memory becomes 
full:
– If you use the pre-recorded greeting 
message, the unit automatically 
switches to another pre-recorded 
greeting message asking callers to 
call again later.
– If you recorded your own greeting  message, the same message is still  announced to callers even though 
their messages are not recorded.
Turning the answering 
system on/off
Press 
{ANSWER ON } to turn on/off the 
answering system.
1To  t u r n  o n :
{ MENU } i  { # }{3 }{2}{7}
To  t u r n  o f f :
{ MENU } i  { # }{3 }{2}{8}
2{OFF}
Note for base unit and handset:
L When the answering system is turned 
on, the ANSWER ON indicator on the 
base unit lights up.
Call screening
While a caller is leaving a message, you 
can listen to the call through the 
handset’s speaker. To adjust the 
speaker volume, press  {^} or {V}  
repeatedly. You can answer the call by 
pressing  {C} on the handset. Call 
screening can be set for each handset. 
The default setting is  “On”.
1{MENU } i  { # }{3 }{1}{0}
2{V} /{^} : Select the desired setting. 
i  { SAVE}  i  { OFF }
Greeting message
When the unit answers a call, a greeting 
message is played to callers.
You can use either:
Base unit
Handset
TG403x.book  Page 32  Wednesday, December 23, 2009  1:58 PM 
						

							Answering System
33For assistance, please visit http://www.panasonic.com/help
– your own greeting message
– a pre-recorded greeting message
Recording your greeting 
message
1
{MENU } i  { # }{3 }{0}{2}
2{V} /{^} : “Yes ” i  { SELECT }
3After a beep sounds, hold the 
handset about 20 cm (8 inches) 
away and speak clearly into the 
microphone (2 minutes max.).
4Press {STOP } to stop recording.
5{OFF}
Using a pre-recorded greeting 
message
The unit provides 2 pre-recorded 
greeting messages:
– If you erase or do not record your own 
greeting message, the unit plays a 
pre-recorded greeting asking callers 
to leave a message.
– If the message recording time (page  37) is set to  “Greeting only ”, 
callers’ messages are not recorded 
and the unit plays a different pre-
recorded greeting message asking 
callers to call again.
Resetting to a pre-recorded greeting 
message
If you want to use a pre-recorded 
greeting message once you record your 
own greeting message, you need to 
erase your own greeting message.
1{ MENU } i  { # }{3 }{0}{4}
2{YES}  i  { OFF}
Playing back the greeting 
message
1
{MENU } i  { # }{3 }{0}{3}
2{OFF}
Listening to messages 
using the base unit
When new messages have been 
recorded, the message indicator on the 
base unit flashes.
Press  {6 }.
L If new messages have been recorded, 
the base unit plays back new 
messages.
L If there are no new messages, the 
base unit plays back all messages.
Operating the answering 
system during playback
*1 If pressed within the first 5 seconds of 
a message, the previous message is 
played.
Erasing all messages
Press  {ERASE } 2 times while the unit is 
not in use.
KeyOperation
{^}  or {V} Adjust the speaker 
volume
{ 7 } Repeat message
*1
{8 } Skip message
{ ■ } (STOP) Stop playback
{ ERASE }Erase currently 
playing message
TG403x.book  Page 33  Wednesday, December 23, 2009  1:58 PM 
						

							Answering System
34For assistance, please visit http://www.panasonic.com/help
Listening to messages 
using the handset
When new messages have been 
recorded:
–“New message ” is displayed.
– The message indicator on the handset  flashes slowly if the message alert 
feature is turned on (page 37).
1To listen to new messages:
{PLAY}
or
{ MENU } i  { # }{3 }{2}{3}
L If there are no new messages in 
the answering system,  {PLAY } is 
not displayed.
To listen to all messages:
{ MENU } i  { # }{3 }{2}{4}
2When finished, press  {OFF }.
Note:
L To switch to the receiver, press  {C}.
Operating the answering 
system
{MENU } i  {V} /{^} : “Answering 
device ” i  { SELECT } *1 If pressed within the first 5 seconds of 
a message, the previous message is 
played.
*2 To resume playback:
{V} /{^} : “ Playback”  i { SELECT }
*3 You can also erase as follows: {ERASE}  i  {V} /{^} : “Yes”  i 
{ SELECT }
Calling back (Caller ID 
subscribers only)
If caller information is received for the 
call, you can call the caller back while 
listening to a message.
1Press {PAUSE } during playback.
2{V} /{^} : “Call back”  i 
{ SELECT }
Editing the number before calling 
back
1Press {PAUSE } during playback.
2{V} /{^} : “Edit & Call ” i  
{ SELECT }
KeyOperation
{^}  or {V} Adjust the 
receiver/speaker 
volume (during 
playback)
{ 1 } or { } Skip message 
(during playback)
{ 3 } Enter the 
“Settings” menu
{ 4 } Play new messages
{ 5 } Play all messages
{6 } Play greeting 
message
{ 7 }{6 } Record greeting 
message
{ 8 } Turn answering 
system on
{ PAUSE }Pause message
*2
{9 } or 
{ STOP } Stop recording
Stop playback
{ 0 } Turn answering 
system off
{*}{4 }
*3Erase currently 
playing message 
{*}{5 } Erase all messages
{*}{6 } Reset to a pre-
recorded greeting 
message
KeyOperation
TG403x.book  Page 34  Wednesday, December 23, 2009  1:58 PM 
						

							Answering System
35For assistance, please visit http://www.panasonic.com/help
3Press {EDIT } repeatedly until the 
phone number is shown in the 
desired format (page 30).  i {C}
Erasing all messages
1
{ MENU } i  { # }{3 }{2}{5}
2{V} /{^} : “Yes ” i  { SELECT } i  
{ OFF}
Remote operation
Using a touch-tone phone, you can call 
your phone number from outside and 
access the unit to listen to messages or 
change answering system settings. The 
unit’s voice guidance prompts you to 
press certain dial keys to perform 
different operations.
Remote access code
A 3-digit remote access code must be 
entered when operating the answering 
system remotely. This code prevents 
unauthorized parties from listening to 
your messages remotely. The default 
setting is  “111”.
Important:
L To prevent unauthorized access to 
this product, we recommend that you 
regularly change the remote code.
1{MENU } i  { # }{3 }{0}{6}
2Enter the desired 3-digit remote 
access code.
3{SAVE}  i  { OFF}
Deactivating remote operation
Press  {*} in step 2 on “Remote access 
code”, page 35.
L The entered remote access code is 
deleted.
Using the answering system 
remotely
1
Dial your phone number from a 
touch-tone phone.
2After the greeting message starts, 
enter your remote access code.
L The unit announces the number of 
new messages.
L The voice guidance 
announcements are different 
depending on the voice guidance 
language setting (page 13).
3Follow the voice guidance prompts 
as necessary or control the unit 
using remote commands (page 36).
4When finished, hang up.
Note:
L You can also leave a message just as 
any outside caller can. After the 
greeting message starts, press  {*} to 
skip the greeting message and record 
your message after the beep.
Voice guidance
When the English voice guidance is 
selected
During remote operation, the unit’s voice 
guidance starts and prompts you to 
press  {1 } to perform a specific 
operation, or press  {2 } to listen to more 
available operations.
Note:
L If you do not press any dial keys within 
10 seconds after a voice guidance 
prompt, the unit disconnects your call.
When the Spanish voice guidance is 
selected
To start the voice guidance, press  {9 }. 
The voice guidance announces the 
available remote commands (page 36).
TG403x.book  Page 35  Wednesday, December 23, 2009  1:58 PM 
						

							Answering System
36For assistance, please visit http://www.panasonic.com/help
Note:
LIf you do not press any dial keys within 
10 seconds after a voice guidance 
prompt, the unit disconnects your call.
Remote commands
You can press dial keys to access 
certain answering system functions 
without waiting for the voice guidance to 
prompt you.
*1 If pressed within the first 5 seconds of 
a message, the previous message is 
played.
*2 For English voice guidance only
*3 For Spanish voice guidance only
Turning on the answering 
system remotely
If the answering system is off, you can 
turn it on remotely.
1Dial your phone number from a 
touch-tone phone.
2Let the phone ring 15 times.
L A long beep is heard.
3Enter your remote access code 
within 10 seconds after the long 
beep.
LThe greeting message is played 
back.
L You can either hang up, or enter 
your remote access code again 
and begin remote operation (page 
35).
Answering system 
settings
Number of rings before the 
unit answers a call
You can change the number of times the 
phone rings “Ring count ” before the 
unit answers calls. You can select 2 to 7 
rings, or  “Toll saver ”.
The default setting is  “4 rings”.
“ Toll saver ”: The unit’s answering 
system answers at the end of the 2nd 
ring when new messages have been 
recorded, or at the end of the 5th ring 
when there are no new messages. If you 
call your phone from outside to listen to 
new messages (page 35), you know that 
there are no new messages when the 
phone rings for the 3rd time. You can 
then hang up without being charged for 
the call.
1{ MENU } i  { # }{2 }{1}{1}
2{V} /{^} : Select the desired setting. 
i  { SAVE}  i  { OFF }
For voice mail service subscribers
If you subscribe to a flat-rate service 
package that includes Caller ID, call 
waiting, voice mail, and unlimited 
local/regional/long distance calls, please 
note the following:
KeyOperation
{ 1 } Repeat message
(during playback)
*1
{2 } Skip message
(during playback)
{ 4 } Play new messages
{ 5 } Play all messages
{ 9 } Stop playback
*2
Start voice guidance*3
{0 } Turn answering system 
off
{*}{4 }Erase currently playing 
message
{*}{5 }Erase all messages
{*}{# }End remote operation
(or hang up)
TG403x.book  Page 36  Wednesday, December 23, 2009  1:58 PM 
						

							Answering System
37For assistance, please visit http://www.panasonic.com/help
LTo use the voice mail service provided 
by your service provider/telephone 
company rather than the unit’s 
answering system, turn off the 
answering system (page 32).
L To use this unit’s answering system 
rather than the voice mail service 
provided by your service provider/
telephone company, please contact 
your service provider/telephone 
company to deactivate your voice mail 
service.
If your service provider/telephone 
company cannot do this:
– Set this unit’s  “Ring count” 
setting so that this unit’s answering 
system answers calls before the 
voice mail service of your service 
provider/telephone company does. 
It is necessary to check the number 
of rings required to activate the 
voice mail service provided by your 
service provider/telephone 
company before changing this 
setting.
– Change the number of rings of the  voice mail service so that the 
answering system can answer the 
call first. To do so, contact your 
service provider/telephone 
company.
Caller’s recording time
You can change the maximum message 
recording time allowed for each caller. 
The default setting is  “3 min”.
1{MENU } i  { # }{3 }{0}{5}
2{V} /{^} : Select the desired setting. 
i  { SAVE}  i  { OFF}
Selecting “Greeting only”
You can select  “Greeting only ” 
which sets the unit to announce a 
greeting message to callers but not 
record messages. Select 
“Greeting only ” in step 2 on 
“Caller’s recording time”, page 37.
Note:
L When you select  “Greeting only ”:
– If you do not record your own  message, the unit will play the pre-
recorded greeting-only message 
asking callers to call again later.
– If you use your own message,  record the greeting-only message 
asking callers to call again later 
(page 33).
Message alert
You can select whether or not the 
message indicator on the handset 
flashes slowly when new messages are 
recorded. The default setting is  “On”.
Important:
L If you stored the voice mail access 
number (page 38), the message 
indicator also flashes for newly 
recorded voice mail messages (page 
39).
1{MENU } i  { # }{3 }{4}{0}
2{V} /{^} : Select the desired setting. 
i  { SAVE}  i  { OFF }
Note:
L While message alert is on, battery 
operating time is shortened (page 11).
TG403x.book  Page 37  Wednesday, December 23, 2009  1:58 PM 
						

							Voice Mail Service
38For assistance, please visit http://www.panasonic.com/help
Voice mail service
Voice mail is an automatic answering 
service offered by your service 
provider/telephone company. After you 
subscribe to this service, your service 
provider/telephone company’s voice 
mail system answers calls for you when 
you are unavailable to answer the phone 
or when your line is busy. Messages are 
recorded by your service provider/
telephone company, not your telephone. 
Please contact your service provider/
telephone company for details of this 
service.
Important:
LTo use the voice mail service provided 
by your service provider/telephone 
company rather than the unit’s 
answering system, turn off the 
answering system (page 32). For 
details, see page 36.
L You need to store the voice mail 
access number to activate the 
message alert feature (page 37) for 
voice mail service.
Storing the voice mail (VM) 
access number
In order to listen to your voice mail 
messages, you must dial your service 
provider/telephone company’s voice 
mail access number. Once you have 
stored your voice mail access number, 
you can dial it automatically (page 39).
1{MENU } i  { # }{3 }{3}{1}
2Enter your access number (24 digits 
max.).  i { SAVE}  i  { OFF }
Note:
L When storing your voice mail access 
number and your mailbox password, 
press  {PAUSE } to add pauses (page 
15) between the access number and  the password as necessary. Contact 
your service provider/telephone 
company for the required pause time.
Example:
To erase the voice mail access 
number
1{ MENU } i  { # }{3 }{3}{1}
2Press and hold { CLEAR} until all 
digits are erased.  i { SAVE}  i  
{ OFF }
Voice mail (VM) tone detection
Your service provider/telephone 
company sends special signals 
(sometimes called “voice mail tones” or 
“stutter tones”) to the unit to let you know 
you have new voice mail messages. If 
you hear a series of dial tones followed 
by a continuous dial tone after you press 
{C}, you have new voice mail 
messages. Soon after you hang up a call 
or after the phone stops ringing, your unit 
checks the phone line to see if new voice 
mail messages have been recorded.
Turn this feature off when:
– You do not subscribe to voice mail 
service.
– Your service provider/telephone  company does not send voice mail 
tones.
– Your phone is connected to a PBX.
If you are not sure which setting is 
required, contact your service 
provider/telephone company.
1-222-333-4444
VM access 
number Pauses PasswordPPPP 8888
TG403x.book  Page 38  Wednesday, December 23, 2009  1:58 PM 
						

							Voice Mail Service
39For assistance, please visit http://www.panasonic.com/help
Turning VM tone detection on/off
The default setting is “On”.
1{MENU } i  { # }{3 }{3}{2}
2{V}/ {^}: Select the desired setting. 
i  { SAVE } i  { OFF }
Listening to voice mail 
messages
The unit lets you know that you have 
new voice mail messages in the 
following ways:
–“New Voice Mail ” is displayed on 
the handset if message indication 
service is available.
– The message indicator on the handset  flashes slowly if the message alert 
feature is turned on (“Message alert”, 
page 37).
1{VM }
or
{ MENU } i  { # }{3 }{3}{0}
L The speakerphone turns on.
L If there are no new messages in 
the voice mail,  {VM } is not 
displayed.
2Follow the pre-recorded 
instructions.
3When finished, press  {OFF }.
Note:
L If the handset still indicates there are 
new messages even after you have 
listened to all new messages, turn it 
off by pressing and holding { #} until 
the handset beeps.
L If your voice mail service uses voice 
mail tones and a message is over 3 
minutes long, the handset may not 
indicate new messages.
L If your voice mail service uses voice 
mail tones, the tones are heard from 
any phone connected to the same 
line. If you want to use another phone  to listen to voice mail messages, you 
have to dial your access number 
manually.
TG403x.book  Page 39  Wednesday, December 23, 2009  1:58 PM 
						

							Intercom/Locator
40For assistance, please visit http://www.panasonic.com/help
Intercom
Intercom calls can be made between 
handsets.
Note:
LIf you receive an outside call while 
talking on the intercom, you hear 2 
tones. To answer the call with the 
handset, press  {OFF }, then press 
{C}.
L When paging a handset, the paged 
handset beeps for 1 minute.
Making an intercom call
1
{MENU } i  { INT }
2{V}/{^} : Select the desired unit.  i 
{ SELECT }
L To stop paging, press  {OFF }.
3When you finish talking, press 
{OFF} .
Answering an intercom call
1
Press  {C} to answer the page.
2When you finish talking, press 
{OFF} .
Handset locator
You can locate a misplaced handset by 
paging it.
1Base unit:
 { LOCATOR }
L All registered handsets beep for 1 
minute.
2To stop paging:
Base unit:
Press  {LOCATOR }.
Handset:
Press  {OFF} .
Transferring calls, 
conference calls
Outside calls can be transferred or a 
conference call with an outside party can 
be made between 2 handsets.
1During an outside call, press  {INT } 
to put the call on hold.
2{V} /{^} : Select the desired unit.  i 
{ SELECT }
3Wait for the paged party to answer.
LIf the paged party does not 
answer, press  {C} to return to 
the outside call.
4To complete the transfer:
Press  {OFF }.
L The outside call is being routed to 
the destination unit.
To establish a conference call:
Press  {CONF }.
L To leave the conference, press 
{OFF }. The other 2 parties can 
continue the conversation.
L To put the outside call on hold, 
press  {HOLD }. To resume the 
conference, press  {CONF }.
Answering a transferred call
Press  {C} to answer the page.
TG403x.book  Page 40  Wednesday, December 23, 2009  1:58 PM