Panasonic Kx Tg2620 Operating Instructions Manual

							Multi-unit Operation
For assistance, please visit http://www.panasonic.com/phonehelp31
Transferring calls 
between handsets, 
conference calls
Outside calls can be transferred between 2 
handsets. 2 handsets can have a 
conference call with an outside party.
1During an outside call, press 
{INTERCOM} to put the call on hold.
2Press the right soft key.
3Wait for the paged party to answer.
LIf the paged party does not answer, 
press {C} to return to the outside 
call.
4To complete the transfer, press {OFF}.
LThe outside call is being routed to 
another handset.
To establish a conference call, press 
{Conf}.
LTo leave the conference, press 
{OFF}. The other parties can 
continue the conversation.
LTo put the outside call on hold, press 
{HOLD}. To resume the conference, 
press {Conf}.
Transferring a call without speaking to 
the paged party
1During an outside call, press 
{INTERCOM}, then press the right soft 
key.
2Press {OFF}.
LThe outside call rings at the other 
handset.
Note:
LIf the paged party does not answer the 
call, press {C} to return to the call. If 
not answered within 1 minute, the call 
will ring at your handset again. If you still 
do not answer the call within 4 minutes, 
the call will be disconnected.
Answering transferred calls
Press {C} to answer the page.
LAfter the paging party disconnects, you 
can talk to the outside caller. Available model:
KX-TG2622
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							Multi-unit Operation
32For assistance, please visit http://www.panasonic.com/phonehelp
Registering a handset
The included handset and base unit are 
preregistered. If for some reason the 
handset is not registered to the base unit, 
register the handset.
KX-TG2620/KX-TG2621
1Handset:
{MENU} i {0}{0}
2Base unit:
Press and hold {HANDSET 
LOCATOR} until the CHARGE 
indicator flashes.
LAfter the CHARGE indicator starts 
flashing, the rest of the procedure 
must be completed within 1 minute.
3Handset:
Press {OK}, then wait until the handset 
beeps.
KX-TG2622
Important:
LIf you accidentally assign another 
handset’s extension number to the base 
unit, the originally assigned handset 
stops functioning. Confirm the extension 
number of the handset by placing it on 
the base unit or charger. Lift the handset 
from the charger before registering.
1Handset:
{MENU} i {0}{0}
2Base unit:
Press and hold {1} or {2} until the 
CHARGE indicator flashes.
LAfter the CHARGE indicator starts 
flashing, the rest of the procedure 
must be completed within 1 minute.
3Handset:
Press {OK}, then wait until the handset 
beeps.
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							Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp33
Wall mounting
Base unit
Connect the telephone line cord. Mount 
the unit by inserting the mounting pins into 
the round openings on the adaptor (for pin 
2, use round cut out at the bottom of the 
adaptor if you are using the 4 inches 
phone plate), then sliding the unit down to 
secure it.
Connect the AC adaptor to power outlet 
(page 10).
LThere are two common types of wall 
phone plates. The distance between 1 
and 2 may vary depending on the size 
of the wall phone plate installed.
Charger
1Drive the screws (not included) into the 
wall using the wall template as a guide.
2Mount the charger (A), then slide it 
down (B) and to the right (C) until it is 
secure.
83 mm
(
31/4 inches)102 mm
(4 inches)1
2
83 mm 
(
31/4 inches)
or
102 mm 
(4 inches)
1
2
Available model:
KX-TG2622
25.4 mm
(1 inch)
Screws
(120 V AC, 60 Hz)
A
B
C
25.4 mm 
(1 inch)
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							Useful Information
34For assistance, please visit http://www.panasonic.com/phonehelp
Headset (optional)
Connecting a headset to the handset 
allows hands-free phone conversations. 
Please use only a Panasonic headset 
(page 9).
LHeadset shown is KX-TCA86.
Switching a call between the headset 
and speakerphone
To switch to the speakerphone, press {s}. 
To return to the headset, press {C}. Available model:
KX-TG2621
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							Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp35
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
*1 KX-TG2622
Display messageCause/solution
BusyLAnother handset or the called handset is in use.
*1
LThe handset you tried to copy phonebook items to is in 
use.*1
LThe handset you are calling is too far from the base unit.*1
Error!!LThe handset’s registration has failed. Move the handset 
and base unit away from all electrical appliances and try 
again.
LAnother handset user tried to send phonebook items to 
you but there was an error. Have the other handset user 
re-send the items to you (page 20).
*1
---Incomplete---
Phonebook fullLThe destination unit’s phonebook memory is full. Erase 
unnecessary items from the destination unit’s 
phonebook (page 21).
*1 
InvalidLThe other handset is not registered.
*1
No items storedLYour phonebook or redial list is empty.
No link to base. 
Move closer to 
base, try again.LThe handset has lost communication with the base unit. 
Move closer to the base unit, and try again.
LConfirm that the base unit’s AC adaptor is plugged in.
LRaise the base unit antenna.
LThe handset’s registration may have been canceled. 
Re-register the handset (page 32).
Phonebook fullLThere is no space to store new items in the phonebook. 
Erase unnecessary items (page 23).
Please lift up and 
try again.LA handset button was pressed while the handset was 
on the base unit or charger. Lift the handset and press 
the button again.
System is busy. 
Please try again 
later.LOther units are in use and the system is busy. Try again 
later.
*1
Store VM access#LYou have not stored the Voice Mail access number. 
Store the number (page 28).
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							Useful Information
36For assistance, please visit http://www.panasonic.com/phonehelp
Troubleshooting
General use
Programmable settings
Battery recharge
ProblemCause/solution
The unit does not work.LMake sure the battery is installed correctly and fully 
charged (page 12).
LCheck the connections (page 11).
LUnplug the base unit’s AC adaptor to reset the unit. 
Reconnect the adaptor and try again.
LThe handset has not been registered to the base unit. 
Register the handset (page 32).
I cannot hear a dial tone.LConfirm the telephone line cord is properly connected 
(page 10).
LDisconnect the unit from the telephone line and connect 
a known working telephone. If the working telephone 
operates properly, contact our service personnel to 
have the unit repaired. If the working telephone does 
not operate properly, contact your telephone company.
ProblemCause/solution
While programming, the 
handset starts to ring.LA call is being received. Answer the call and start again 
after hanging up.
ProblemCause/solution
I charged the battery fully, 
but 7 continues to 
flash, or 8 is 
displayed.LClean the charge contacts and charge again (page 12).
LThe battery may need to be replaced with a new one 
(page 12).
The handset display is 
blank.LConfirm that the battery is properly installed.
LFully charge the battery (page 12).
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							Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp37
Making/answering calls, intercom
Phonebook
ProblemCause/solution
Static is heard, sound 
cuts in and out. 
Interference from other 
electrical units.LMove the handset and the base unit away from other 
electrical appliances.
LMove closer to the base unit.
LRaise the base unit antenna.
LTurn on the clarity booster feature (page 19).
LIf your unit is connected to a telephone line with DSL 
service, we recommend connecting a noise filter 
between the base unit and the telephone line jack. 
Contact your DSL provider for details.
The handset does not 
ring.LThe ringer volume is turned off. Adjust it (page 26).
I cannot make a call.LThe dialing mode may be set incorrectly. Change the 
setting (page 16).
LThe base unit or another handset is in use. Try again 
later. (KX-TG2622)
I cannot redial by 
pressing {REDIAL}.LIf the last number dialed was more than 48 digits long, 
the number will not be redialed correctly. Dial the 
number manually.
I cannot have a 
conversation using the 
headset. (KX-TG2621)LMake sure that an optional headset is connected 
properly (page 34).
LIf “SP-phone” is displayed on the handset, press {C} 
to switch to the headset.
I cannot make long 
distance calls.LMake sure that you have long distance service.
I cannot page the 
handset.LThe called handset is too far from the base unit.
LThe called handset is in use. Try again later.
ProblemCause/solution
Copying stopped with an 
item displayed. 
(KX-TG2622)LThe destination handset may have lost communication 
with the base unit, or the destination unit user may have 
pressed {C} or {s}.
The displayed phonebook item was not copied to the 
unit. Press {OFF}. Confirm that the destination unit is 
not in use and try again.
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							Useful Information
38For assistance, please visit http://www.panasonic.com/phonehelp
Caller ID
ProblemCause/solution
The handset does not 
display the caller’s name 
and/or phone number.LYou have not subscribed to Caller ID service. Contact 
your telephone company to subscribe.
LIf your unit is connected to any additional telephone 
equipment such as a Caller ID box or cordless 
telephone jack, disconnect the unit from the equipment 
and plug the unit directly into the wall jack.
LIf your unit is connected to a telephone line with DSL 
service, we recommend connecting a noise filter 
between the base unit and the telephone line jack. 
Contact your DSL provider for details.
LThe name display service may not be available in some 
areas. Contact your telephone company for details.
LOther telephone equipment may be interfering with this 
unit. Disconnect the other equipment and try again.
LThe caller requested not to send caller information 
(page 22).
LIf a call is being transferred to you, the caller information 
is not displayed.
The caller list/incoming 
phone numbers are not 
edited automatically.LThe Caller ID number auto edit feature is turned off. 
Turn it on and try again (page 26).
LYou need to call back the edited number to activate 
Caller ID number auto edit.
I cannot dial the phone 
number edited in the 
caller list.LThe phone number you dialed might have an incorrectly 
edited pattern (for example, the long distance “1” or the 
area code is missing). Edit the phone number with 
another pattern (page 23).
The 2nd caller’s 
information is not 
displayed during an 
outside call.LIn order to use Caller ID, Call Waiting, or Call Waiting 
Caller ID (CWID), you must first contact your telephone 
company and subscribe to the desired service.
After subscribing, you may need to contact your 
telephone company again to activate this specific 
service, even if you already subscribed to both Caller ID 
and Call Waiting with Caller ID services (CWID).
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							Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp39
FCC and other information
This equipment complies with Part 68 of 
the FCC rules and the requirements 
adopted by the ACTA. On the bottom of 
this equipment is a label that contains, 
among other information, a product 
identifier in the format US:ACJ----------.
If requested, this number must be 
provided to the telephone company.
L Registration No
    ............(found on the bottom of the unit)
L Ringer Equivalence No.
    (REN).......0.1B
A plug and jack used to connect this 
equipment to the premises wiring and 
telephone network must comply with the 
applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A 
compliant telephone cord and modular 
plug is provided with the product. It is 
designed to be connected to a 
compatible modular jack that is also 
compliant.
The REN is used to determine the 
number of devices that may be 
connected to a telephone line. Excessive 
RENs on a telephone line may result in 
the devices not ringing in response to an 
incoming call. In most but not all areas, 
the sum of RENs should not exceed five 
(5.0). To be certain of the number of 
devices that may be connected to a line, 
as determined by the total RENs, contact 
the local telephone company. For 
products approved after July 23, 2001, 
the REN for the product is part of the 
product identifier that has the format 
US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without adecimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the 
telephone network, the telephone 
company will notify you in advance that  
temporary discontinuance of service may 
be required. But if advance notice isn’t 
practical, the telephone company will 
notify the customer as soon as possible. 
Also, you will be advised of your right to 
file a complaint with the FCC if you 
believe it is necessary.
The telephone company may make 
changes in its facilities, equipment, 
operations or procedures that could 
affect the operation of the equipment. If 
this happens the telephone company will 
provide advance notice in order for you 
to make necessary modifications to 
maintain uninterrupted service.
If trouble is experienced with this 
equipment, for repair or warranty 
information, please contact a Factory 
Servicenter or other Authorized Servicer. 
If the equipment is causing harm to the 
telephone network, the telephone 
company may request that you 
disconnect the equipment until the 
problem is resolved.
Connection to party line service is 
subject to state tariffs. Contact the state 
public utility commission, public service 
commission or corporation commission 
for information.
If your home has specially wired alarm 
equipment connected to the telephone 
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							Useful Information
40For assistance, please visit http://www.panasonic.com/phonehelp
line, ensure the installation of this 
equipment does not disable your alarm 
equipment. If you have questions about 
what will disable alarm equipment, 
consult your telephone company or a 
qualified installer.
This equipment is hearing aid compatible 
as defined by the FCC in 47 CFR Section 
68.316.
When you hold the phone to your ear, 
noise might be heard in your Hearing Aid. 
Some Hearing Aids are not adequately 
shielded from external RF (radio 
frequency) energy. If noise occurs, use 
an optional headset accessory or the 
speakerphone option (if applicable) when 
using this phone. Consult with your 
audiologist or Hearing Aid manufacturer 
about the availability of Hearing Aids 
which provide adequate shielding to RF 
energy commonly emitted by digital 
devices.
WHEN PROGRAMMING EMERGENCY 
NUMBERS AND(OR)  MAKING TEST 
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain 
to the dispatcher the reason for the 
call.
2) Perform such activities in the off-peak 
hours, such as early morning or late 
evenings.
This device complies with Part 15 of the 
FCC Rules. Operation is subject to the 
following two conditions:
(1) This device may not cause harmful 
interference, and (2) this device must 
accept any interference received, 
including interference that may cause 
undesired operation.Privacy of communications may not be 
ensured when using this phone.
 
CAUTION:
Any changes or modifications not 
expressly approved by the party 
responsible for compliance could void 
the users authority to operate this 
device.
NOTE:
This equipment has been tested and 
found to comply with the limits for a 
Class B digital device, pursuant to Part 
15 of the FCC Rules. These limits are 
designed to provide reasonable 
protection against harmful interference in 
a residential installation. This equipment 
generates, uses, and can radiate radio 
frequency energy and, if not installed and 
used in accordance with the instructions, 
may cause harmful interference to radio 
communications. However, there is no 
guarantee that interference will not occur 
in a particular installation. If this 
equipment does cause harmful 
interference to radio or television 
reception, which can be determined by 
turning the equipment off and on, the 
user is encouraged to try to correct the 
interference by one or more of the 
following measures:
– Reorient or relocate the receiving 
antenna.
– Increase the separation between the 
equipment and receiver.
– Connect the equipment into an outlet 
on a circuit different from that to which 
the receiver is connected.
– Consult the dealer or an experienced 
radio/TV technician for help.
 
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