Panasonic Kx Tg2356 Operating Instructions Manual

							For assistance, please call: 1-800-211-PANA(7262)71
Troubleshooting
Useful Information
General 
You cannot erase messages. • While another user is operating the 
Answering System or a caller is leaving a 
message, you cannot erase messages.
When you play back 
messages or turn on the 
Answering System, the 
handset and/or base unit 
announces the wrong day and 
time.• The date and time may be set incorrectly. Set  
the date and time again (p. 14).
Problem Cause & Remedy
The handset and/or base unit 
does not work.• Check the settings (p. 9–11).
• Check whether the dialing mode setting is 
correct (p. 15).
• Fully charge the battery (p. 10).
• Clean the charge contacts and charge again 
(p. 11).
• Check battery installation (p. 10).
• Unplug the base unit’s AC adaptor to reset it. 
Plug in, and try again.
• Re-install the battery (p. 10) and fully charge 
it.
“Recharge battery” is 
displayed, “7” flashes, or 
the handset beeps 
intermittently.• Fully charge the battery (p. 10).
“Charge for 6h” and “8” 
are displayed and the handset 
does not work.• The battery has been discharged. Fully 
charge the battery (p. 10).
• Check battery installation (p. 10).
You charged the battery fully, 
but “Recharge battery” is 
still displayed and/or “7”  
continues to flash, or “Charge 
for 6h” and “8” are 
displayed.• Clean the charge contacts and charge again 
(p. 11).
• The battery may need to be replaced. If you 
install a new battery, fully charge it (p. 10).
Problem Cause & Remedy
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							Troubleshooting
72
openLCR Service for Caller IQ
The CHARGE indicator does 
not go out after the battery has 
been charged.• This is normal.
If you cannot solve your 
problem• Visit our website: 
http://www.panasonic.com/support
• Contact us via the web at: 
http://www.panasonic.com/contactinfo
• Call our customer call center at: 
1-800-211-PANA(7262)
Problem Cause & Remedy
When you try to download the 
data from openLCR, the voice 
prompt is not announced from 
the handset while “Listen & 
follow phone guidance.” 
is being displayed.• Check the settings (p. 9–11).
• Dialing to openLCR may have been 
disconnected. Try again (p. 74).
• If you cannot solve a problem, consult 
openLCR (see below).
For more information about 
Caller IQ• Call openLCR’s customer service department 
at 1-866-openLCR(1-866-673-6527).
• openLCR’s web site: www.openLCR.com
Problem Cause & Remedy
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							For assistance, please call openLCR: 1-866-openLCR(1-866-673-6527)73
Useful Information
openLCR Service for Caller IQ
This unit is compatible with services provided by openLCR.
Important:
• If you have any questions regarding the openLCR service, call openLCR’s 
customer service department at 1-866-openLCR(1-866-673-6527).
• NEITHER PANASONIC COMMUNICATIONS CO., LTD. (PCC) NOR 
MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY 
WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS 
OF, OPENLCR.COM, INC. (OPENLCR). NEITHER PCC NOR MECA NOR ANY 
OF THEIR EMPLOYEES OR AFFILIATES OR CUSTOMERS MAKE ANY 
WARRANTIES OR REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, TO 
ANY CUSTOMER OR ANY OTHER THIRD PARTY WITH RESPECT TO ANY OF 
THE SERVICES PROVIDED BY OPENLCR, NOR ASSUME NOR CREATE ANY 
OTHER OBLIGATION OF ANY KIND ON BEHALF OF OPENLCR.
Turning Caller IQ on or off 
After the first download to your phone, Caller IQ features are automatically turned 
on. If you wish, you can turn off Caller IQ.  
• When Caller IQ is on, “
[CIQ]” is displayed while talking.
To turn Caller IQ off (when it is already on)  
To turn Caller IQ on 
(after it was turned off)   1
Press [MENU].
2Scroll to “Caller IQ” by pressing [d] or [B], 
then press Select.
3Scroll to “Turn CIQ off?” by pressing [d] or 
[
B], then press Yes.
•“Caller IQ off” is displayed.
4Press [OFF].
1Follow steps 1 to 2 of “To turn Caller IQ off” 
above.
2Press Yes at “Turn CIQ on?”.
•“Caller IQ on” is displayed.
3Press [OFF].
Handset
Caller IQ
Back  SelectKdBL
Turn CIQ off?
Back      Yes
KdBL
Turn CIQ on?
Back       Yes
KL
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							openLCR Service for Caller IQ
74
Downloading Data
You can download the following data to your unit from the openLCR web site.
• Phone book data
• Ringer melodies (Custom ringtone)
• Function setup for your unit
• Information such as weather forecasts, stock quotes, lottery results, sports scores 
and horoscopes (Internet content)
Accessing the openLCR web site can be done from any computer with Internet 
access.
• While downloading from openLCR, “ ” flashes on the base unit display.
To create data on the openLCR web site
• If you have stored items in the phone book of the unit, you also need to store 
those items on the web site.
• The description on the openLCR web screen is subject to change without notice.
To download data from openLCR   
Each time you download data (see above) from openLCR, the information stored in 
your unit will be updated. To view up-to-date information, you will need to download 
it to your unit.
• You can select the items of information on the web site which you want to view.
• Horoscopes are for entertainment purposes only.
1Access the openLCR’s web site at www.openLCR.com and click on 
the “Manage Account/Login” tab.
2Enter your Telephone Number and Password, then click  .
3Follow the on-screen instructions.
Phone book data:
• To create the phone book data, enter a name of up to 16 characters, and a 
phone number of up to 32 digits.
• If you have already stored items into the phone book of the unit, you need to 
enter all of those stored items again using the openLCR web site. Then, add 
all new items through the openLCR web site.
Ringer melodies:
• The unit stores up to 2 ringer melodies in the handset and base unit 
separately and you can select up to 2 ringer melodies as ringer tone (p. 65, 
66, 76).
Function setup:
• See openLCR’s web site for function items available for download.
Information:
• You can select the information which you want to show on the handset 
display.
1Press [MENU].
Accept
Handset
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							75
openLCR Service for Caller IQ
For assistance, please call openLCR: 1-866-openLCR(1-866-673-6527)
Useful Information
• You can also go to the Caller IQ menu after pressing [C] or [s]. Press [MENU], 
then [2] to select “2=Caller IQ”. Follow steps 3 to 5 above.
• If the handset beeps 3 times and “Download incomplete. Try again.” is 
displayed, the unit has lost communication with openLCR. Store items by 
following the steps below.
1. Access the openLCR web site.
2. Go to the web screen to create the data.
• To download the phone book data, click  . Then go to step 3.
3. Start again from step 1 (“To download data from openLCR”).
• If the handset beeps 3 times and “Download incomplete. Phone book 
full.” is displayed, some items could not be stored in the phone book. Store 
items by following the steps below.
1. Erase items which do not exist on the web from the phone book of the unit (p. 42).
2. Access the openLCR web site.
3. Go to the web screen to create the phone book data.
4. Click .
5. Start again from step 1 (“To download data from openLCR”).
• You cannot access the openLCR server if a telephone or fax machine on the 
same phone line is in use.
• While the unit is downloading data from openLCR, the Call Waiting Service cannot 
be used.
2Scroll to “Caller IQ” by pressing [d] or [B], 
then press Select.
3Scroll to “Get new Info.?” by pressing [d] 
or [
B], then press Yes.
• The unit will dial openLCR automatically.
• A voice prompt will be heard.
4Follow the voice prompt to start downloading.
• If you have rotary or pulse service, you need to 
press [*] to change the dialing mode temporarily 
to tone, before following the voice prompt.
• When downloading starts, the display will show 
the message on the right.
• After downloading starts, the handset must be off 
hook. DO NOT PLACE the handset on the base 
unit (placing the handset on the base unit will 
terminate the download process). DO NOT 
PRESS [OFF] (pressing [OFF] will terminate the 
download process).
5When downloading is complete, a beep 
sounds.
If you live in or move from another area to Fort 
Collins, Colorado, press [#] before pressing Yes.
Listen & follow
phone guidance.
K(VE)  
Get new Info.?
Back      Yes
KdBL
Download in
process.
Please wait.
.
   [Caller IQ on]  Download OK!
Re-Download All
Re-Download All
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							openLCR Service for Caller IQ
76
To use downloaded melodies as the ringer tone
The melody(ies) you download from openLCR are stored in the base unit and 
handset and will be heard when you receive an outside call. The names of each 
melody (up to 14 characters) are also downloaded. 
To select the desired melody, go to the Ringer tone menu in the Ringer setting 
menu (p. 18, 19). Downloaded melody 1 and 2 can be selected by:
—If using the handset, press [
t], [s], [8] or [9].
—If using the base unit, press [8] or [9].
To view information  
1
Press [MENU].
2Scroll to “Caller IQ” by pressing [d] or [B], 
then press Select.
3Press Yes at “View Info.?”.
• The items of information which you selected on 
the web are displayed.
• If information is not downloaded to your unit, “Get 
new Info.?” will be displayed. To download 
information, see page 74.
4Scroll to the desired information by pressing  
[
d] or [B].
• You can also select the desired information by 
pressing dialing buttons.
5When finished, press [OFF] or place the 
handset on the base unit.
Caller IQ
Back  SelectKdBL
View Info.?
Back      Yes
KdBL
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							Useful Information
For assistance, please call: 1-800-211-PANA(7262)77
Important Safety Instructions
When using this unit, basic safety precautions should always be followed to reduce 
the risk of fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on this unit.
3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol 
cleaners. Use a damp cloth for cleaning.
4. Do not use this unit near water, for example, near a bathtub, washbowl, kitchen 
sink, or the like.
5. Place this unit securely on a stable surface. Serious damage and/or injury may 
result if the unit falls.
6. Do not cover slots and openings on the unit. They are provided for ventilation 
and protection against overheating. Never place the unit near radiators, or in a 
place where proper ventilation is not provided.
7. Use only the power source marked on the unit. If you are not sure of the type of 
power supplied to your home, consult your dealer or local power company.
8. Do not place objects on the power cord. Install the unit where no one can step 
or trip on the cord.
9. Do not overload wall outlets and extension cords. This can result in the risk of 
fire or electric shock.
10. Never push any objects through slots in this unit. This may result in the risk of 
fire or electric shock. Never spill any liquid on the unit.
11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit 
to an authorized servicenter when service is required. Opening or removing 
covers may expose you to dangerous voltages or other risks. Incorrect 
reassembly can cause electric shock when the unit is subsequently used.
12. Unplug this unit from the wall outlet and refer servicing to an authorized 
servicenter when the following conditions occur:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not work normally by following the operating instructions. 
Adjust only controls covered by the operating instructions. Improper 
adjustment may require extensive work by an authorized servicenter.
E. If the unit has been dropped or physically damaged.
F. If the unit exhibits a distinct change in performance.
13. During thunderstorms, avoid using telephones except cordless types. There 
may be a remote risk of an electric shock from lightning.
14. Do not use this unit to report a gas leak, when in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
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							Important Safety Instructions
78
CAUTION:
To reduce the risk of fire or injury to persons, read and follow these instructions.
1. Use only the battery(ies) specified.
2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local 
waste management codes for special disposal instructions.
3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and 
may cause burns or injury to the eyes or skin. The electrolyte may be toxic if 
swallowed.
4. Exercise care in handling batteries in order not to short the battery to 
conductive materials such as rings, bracelets, and keys. The battery and/or 
conductor may overheat and cause burns.
5. Charge the battery(ies) provided with or identified for use with this product only 
in accordance with the instructions and limitations specified in this manual.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT 
TO RAIN OR ANY TYPE OF MOISTURE.
• The AC adaptor is used as the main disconnect device, ensure that the AC outlet 
is located/installed near the unit and is easily accessible.
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							Useful Information
For assistance, please call: 1-800-211-PANA(7262)79
FCC and Other Information
This equipment complies with Part 68 of the FCC rules and the requirements 
adopted by the ACTA. On the bottom of this equipment is a label that contains, 
among other information, a product identifier in the format US:ACJ-----. 
If requested, this number must be provided to the telephone company.
Registration No.  ..................................................... (found on the bottom of the unit)
Ringer Equivalence No. (REN) ........................................................................... 0.1B
A plug and jack used to connect this equipment to the premises wiring and 
telephone network must comply with the applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A compliant telephone cord and modular plug 
is provided with this product. It is designed to be connected to a compatible 
modular jack that is also compliant.
The REN is used to determine the number of devices that may be connected to a 
telephone line. Excessive RENs on a telephone line may result in the devices not 
ringing in response to an incoming call. In most but not all areas, the sum of RENs 
should not exceed five (5.0). To be certain of the number of devices that may be 
connected to a line, as determined by the total RENs, contact the local telephone 
company. For products approved after July 23, 2001, the REN for this product is 
part of the product identifier that has the format US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the telephone network, the telephone company 
will notify you in advance that temporary discontinuance of service may be 
required. But if advance notice isn’t practical, the telephone company will notify the 
customer as soon as possible. Also, you will be advised of your right to file a 
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations 
or procedures that could affect the operation of the equipment. If this happens the 
telephone company will provide advance notice in order for you to make necessary 
modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, 
please contact a Factory Servicenter or other Authorized Servicer. If the equipment 
is causing harm to the telephone network, the telephone company may request that 
you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public 
utility commission, public service commission or corporation commission for 
information.
If your home has specially wired alarm equipment connected to the telephone line, 
ensure the installation of this equipment does not disable your alarm equipment. If 
you have questions about what will disable alarm equipment, consult your 
telephone company or a qualified installer.
WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST 
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to the dispatcher the reason for the call.
2) Perform such activities in the off-peak hours, such as early morning or late 
evenings.
This device complies with Part 15 of the FCC Rules. Operation is subject to the 
following two conditions: (1) This device may not cause harmful interference, and 
(2) this device must accept any interference received, including interference that 
may cause undesired operation.
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							FCC and Other Information
80
Privacy of communications may not be ensured when using this phone.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for 
compliance could void the user’s authority to operate this device.
Note:
This equipment has been tested and found to comply with the limits for a Class B 
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses, and can radiate radio frequency 
energy and, if not installed and used in accordance with the instructions, may cause 
harmful interference to radio communications. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause 
harmful interference to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the 
receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
Some cordless telephones operate at frequencies that may cause interference to 
nearby TVs and VCRs. To minimize or prevent such interference, the base of the 
cordless telephone should not be placed near or on top of a TV or VCR. If 
interference is experienced, move the cordless telephone further away from the TV 
or VCR. This will often reduce, or eliminate, interference.
Operating near 2.4GHz electrical appliances may cause interference. Move away 
from the electrical appliances.
FCC RF Exposure Warning:
This product complies with FCC radiation exposure limits set forth for an 
uncontrolled environment.
To comply with FCC RF exposure requirements the base unit must be installed and 
operated with its antenna located 20 cm or more between antenna and all person’s 
body (excluding extremities of hands, wrist and feet). The handset unit may be 
carried and operated with only the specific provided belt-clip. Other non-tested belt-
clips or similar body-worn accessories may not comply and must be avoided. The 
base and handset units must not be co-located or operated in conjunction with any 
other antenna or transmitter.
This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 
68.316.  
When you hold the phone to your ear, noise might be heard in your Hearing Aid. 
Some Hearing Aids are not adequately shielded from external RF (radio 
frequency) energy. If noise occurs, use an optional headset accessory or the 
speakerphone option (if applicable) when using this phone. Consult your 
audiologist or Hearing Aid manufacturer about the availability of Hearing Aids 
which provide adequate shielding to RF energy commonly emitted by digital 
devices.
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