Panasonic Kx Tg2346 Operating Instructions Manual

							Useful Information
For assistance, please call: 1-800-211-PANA(7262)61
Optional Headset
Connecting an optional headset to the handset allows hands-free phone 
conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, 
KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the 
accessories telephone number on page 2.
Connecting an optional headset
Open the headset jack cover, and insert the headset plug into the headset jack as 
shown below. 
• Headset sold separately. Model shown here is KX-TCA88.
To switch to the speakerphone while using the headset:
Press [s]. To return to the headset, press [C]. 
Headset Jack
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Direct Commands
After pressing [MENU], you can also program menu items directly by pressing ([0] 
to [9], [*] and [#]) instead of using the soft keys.
Menu item Command Selection items Page
Ringer volume[1] [1]  [0] : Off  [1] : Low  [2] : Medium   
[3] : Highp. 17
Ringer tone 
(for handset)[1] [2] [1]–[3] :Tone pattern 1–3 
[4]–[7] : Melody pattern 1–4
[8]–[9] : Downloaded melody 
pattern 1–2 *
1
p. 18
Incoming call tone 
(for handset)[1] [3]  [1] : On  [2] : Twice  [0] : Off p. 46
Message play[2]p. 51
Date and time [4]Go to Step 3 on page 14. —
Voice enhancer[5] [1] : On  [0] : Off p. 27
Activate Caller IQ *2 [7] [1] —
View information *4[7] [2] *5Go to Step 4 on page 73. —
Get new information *3[7] [3] *5Go to Step 4 on page 72. —
Turn Caller IQ off *3[7] [4] *5p. 70
Turn Caller IQ on *3[7] [5] *5p. 70
Talking Caller ID
(for handset)[9] [1] : On  [0] : Off p. 30
LCD contrast [0] [1]  [1]–[6] : Level 1–6 p. 19
Key tone[0] [2] [1] : On  [0] : Off p. 47
Auto talk[0] [3] [1] : On  [0] : Off p. 16
Caller ID number auto 
edit[0] [4] [1] : On  [0] : Off p. 34
Set dial mode[0] [5] [1] [1] : Pulse  [2] : Tone p. 15
Set flash time[0] [5] [2] [1] : 700 ms[2] : 600 ms  
[3] : 400 ms[4] : 300 ms   
[5] : 250 ms[6] : 110 ms   
[7] : 100 ms[8] : 90 msp. 45
Handset
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							For assistance, please call: 1-800-211-PANA(7262)63
Direct Commands
Useful Information
During programming:
When “Save” is displayed, press the right soft key to save the new settings.
To exit programming, press [OFF].
• If you press the direct command incorrectly, press [OFF], then re-enter 
programming mode by pressing [MENU].
• For function details, see the corresponding pages.
*
1You need to first download melody data from the openLCR web site.
*2Can be used to activate Caller IQ. See the leaflet included with this unit for more 
information.
*
3For openLCR subscribers only.
*4For openLCR subscribers only. If information is not downloaded to your unit, “Get 
new Info.?” will be displayed. To download information, see page 72.
*
5After pressing [7], make sure “View Info.?” is displayed, then press the next 
command.
If Caller IQ is turned off, “Turn CIQ on?” is displayed after pressing [7].
Set line mode[0] [5] [3] [1] : A  [2] : B p. 16
Number of rings[0] [6] [1] [2]–[7] : 2–7 rings  
[0] :       Toll saverp. 23
Recording time[0] [6] [2] [1] : 1 minute  [2] : 2 minutes   
[3] : 3 minutes
[0] : Greeting onlyp. 22
Remote code[0] [6] [3]Go to Step 5 on page 56. —
Recording mode[0] [6] [4] [1] : Standard recording    
[2] : Enhanced recordingp. 24
Change language[0] [8] [1] : English  [2] : Spanish p. 15
Message alert[0] [#][1] : On  [0] : Off p. 24
Ringer tone 
(for base unit)[0] [*] [1] [1]–[3] : Tone pattern 1-3 
[4]–[7] : Melody pattern 1-4
[8]–[9] : Downloaded melody
              pattern 1-2 *
1
p. 19
Incoming call tone
(for base unit)[0] [*] [2] [1] : On  [2] : Twice  [0] : Off p. 46
Talking Caller ID
(for base unit)[0] [*] [4] [1] : On  [0] : Off p. 31
Menu item Command Selection items Page
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If the Following Appear on Your Display...
The following will be displayed when the unit needs your attention.
Display message Cause & Remedy
Recharge battery• The battery needs to be charged. Recharge the 
battery (p. 10).
Charge for 6h• The battery has been discharged. The handset will 
not work. Fully charge the battery (p. 10).
No link to base.
Move closer to 
base, try again.• The handset has lost communication with the base 
unit. Walk closer to the base unit and try again or 
re-register the handset (p. 47).
• Confirm the base unit’s AC adaptor is plugged in.
• Raise the base unit antenna.
Please lift up
and try again.• A handset button was pressed while the handset 
was on the base unit. Lift the handset and press the 
button again.
Busy• The base unit is in use. Try again later.
Error!!• When you tried to re-register the handset, the 
handset and base unit could not link for some 
reason, such as interference from electrical 
appliances. Move the handset and base unit away 
from any electrical appliances and try again.
Phone book full• When you tried to store an item in the phone book, 
the phone book memory was full. Press [OFF] to exit 
the programming mode. To erase other items from 
the phone book, see page 41.
System is busy.
Please try again 
later.• The Answering System is in use such as answering 
a call or playing back messages. Try again later.
• The handset has lost communication with the base 
unit. Walk closer to the base unit and try again.
Line in use• A parallel connected telephone is in use.
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							Useful Information
For assistance, please call: 1-800-211-PANA(7262)65
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on 
Your Display...” (p. 64) for the Cause & Remedy.
Telephone System
Problem Cause & Remedy
“No link to base. Move 
closer to base, try 
again.” is displayed and an 
alarm tone sounds.• You are too far from the base unit. Walk 
closer to the base unit.
• Confirm the base unit’s AC adaptor is 
plugged in.
• Raise the base unit antenna.
• If the above remedies do not solve the 
problem, the handset may have lost 
communication with the base unit. Register 
the handset again (p. 47).
Static, sound cuts in/out, 
fades. Interference from other 
electrical units.• Move the handset and base unit away from 
other electrical appliances (p. 3).
• Walk closer to the base unit.
• Raise the base unit antenna.
The handset and/or base unit 
does not ring.• The ringer volume is turned off. Set to high, 
medium, or low (p. 17, 18).
The handset display is blank. • If only the handset display is blank, fully 
charge the battery (p. 10).
You cannot program any 
function items.• Programming is not possible while the 
handset and/or base unit is being used.
• Do not pause for over 60 seconds while 
programming.
• Walk closer to the base unit.
• While another user is listening to messages 
or the Answering System is handling a call, 
you cannot program. Try again later. 
While programming or 
searching, the handset starts 
to ring and the program/
search stops.• A call is coming in. To answer the call, press 
[C] or [s]. Start again from the beginning 
after hanging up.
You cannot make an intercom/
outside call.• Your handset is in remote operation mode 
(p. 51). Exit by pressing [OFF].
• If the handset or base unit is in use, you may 
not be able to make a call. Try again later.
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							Troubleshooting
66
You cannot redial. • If the last number dialed was more than 
48 digits long, the number will not be redialed 
correctly.
You cannot make long 
distance calls.• Please make sure you have long distance 
service.
• Check if Caller IQ is on. Turn Caller IQ off 
(p. 70).
The handset does not display 
the caller’s name and/or 
phone number.• You need to subscribe to Caller ID.
• Other telephone equipment may be 
interfering with your phone. Disconnect it and 
try again.
• Other electrical appliances connected to the 
same outlet may be interfering with Caller ID.
• Telephone line noise may be affecting Caller 
ID.
• The caller requested not to send his/her 
Caller ID information (p. 29).
• If a (separate) Caller ID box is connected 
between the unit and the telephone wall jack, 
disconnect the Caller ID box or plug the unit 
directly into the wall jack.
The handset and/or base unit 
does not announce the 
displayed caller’s name.• The handset and/or base unit ringer volumes 
are OFF (p. 17, 18).
• The Talking Caller ID feature is turned off. 
Turn it on (p. 30, 31).
The handset and/or base unit 
does not announce the 
displayed caller’s name 
properly.• Name pronunciation may vary. Name 
pronunciation quality is based on names 
most commonly used in the United States.
• The handset and/or base unit will announce 
each letter of abbreviations, such as “Co.” 
and “Inc.”.
• Caller ID supports names of up to 15 letters. 
If the caller’s name has more than 15 letters, 
the name will not be announced correctly.
The handset cannot 
automatically edit the Caller 
List/incoming phone numbers.• The Caller ID number auto edit feature is 
turned off. Turn it on (p. 34) and try again.
• You need to press [C] or [s] after editing 
the number.
The handset display exits the 
Caller List or phone book.• Do not pause for over 60 seconds while 
searching.
Problem Cause & Remedy
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							For assistance, please call: 1-800-211-PANA(7262)67
Troubleshooting
Useful Information
Answering System  
The Ringer/Message Alert 
indicator flashes slowly when 
the handset is not ringing and 
in use.• The Message Alert is turned on and new 
messages have been recorded. Turn the 
Message Alert off (p. 24) or listen to the new 
messages (p. 50, 51, 55).
You cannot have a 
conversation using the 
headset.• Make sure the optional headset is connected 
properly (p. 61).
• If “SP-phone” is displayed on the handset, 
press [C] to switch to the headset.
Problem Cause & Remedy
The Answering System is on, 
but incoming messages are 
not recorded.• The recording time is set to “Greeting only”. 
Select “1 minute”, “2 minutes” or “3 minutes” 
(p. 22).
• Memory is full. Erase unnecessary messages 
(p. 53).
“   ” flashes and the 
ANSWER ON indicator 
flashes rapidly. No new 
messages are recorded.• Memory is full. Erase unnecessary messages 
(p. 53).
You cannot operate the 
Answering System from the 
base unit or the handset.• If another user is in use, you may not be able 
to operate the Answering System. Try again 
later.
• If another user is listening to messages or the 
Answering System is handling a call, you 
cannot operate the Answering System. Try 
again later.
You cannot operate the 
Answering System from a 
touch tone phone.• Make sure you entered the correct remote 
code (p. 56).
• The Answering System may not respond if 
the tones are too short to activate the unit. 
Press each button firmly.
• The Answering System is off. Turn it on 
(p. 58).
You cannot erase messages. • While another user is operating the 
Answering System or a caller is leaving a 
message, you cannot erase messages.
Problem Cause & Remedy
FULL
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							Troubleshooting
68
General 
When you play back 
messages or turn on the 
Answering System, the 
handset and/or base unit 
announces the wrong day and 
time.• The date and time may be set incorrectly. Set 
the date and time again (p. 14).
Problem Cause & Remedy
The handset and/or base unit 
does not work.• Check the settings (p. 9 –11).
• Check whether the dialing mode setting is 
correct (p. 15).
• Fully charge the battery (p. 10).
• Clean the charge contacts and charge again 
(p. 11).
• Check battery installation (p. 10).
• Unplug the base unit’s AC adaptor to reset it. 
Plug in, and try again.
• Re-install the battery (p. 10) and fully charge 
it.
“Recharge battery” is 
displayed, “7” flashes, or 
the handset beeps 
intermittently.• Fully charge the battery (p. 10).
“Charge for 6h” and “8” 
are displayed and the handset 
does not work.• The battery has been discharged. Fully 
charge the battery (p. 10).
• Check battery installation (p. 10).
You charged the battery fully, 
but “Recharge battery” is 
still displayed and/or “7”  
continues to flash, or “Charge 
for 6h” and “8” are 
displayed.• Clean the charge contacts and charge again 
(p. 11).
• The battery may need to be replaced.
• If you install a new battery, fully charge it 
(p. 10).
The CHARGE indicator does 
not go out after the battery has 
been charged.• This is normal.
Problem Cause & Remedy
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							For assistance, please call: 1-800-211-PANA(7262)69
Troubleshooting
Useful Information
openLCR Service for Caller IQ
If you cannot solve your 
problem• Visit our website: 
http://www.panasonic.com/support
• Contact us via the web at:  
http://www.panasonic.com/contactinfo
• Call our customer call center at: 
1-800-211-PANA(7262)
Problem Cause & Remedy
When you try to download the 
data from openLCR, the voice 
prompt is not announced from 
the handset while “Listen & 
follow phone guidance.” 
is being displayed.• Check the settings (p. 9–11).
• Dialing to openLCR may have been 
disconnected. Try again (p. 72).
• If you cannot solve a problem, consult 
openLCR (see below).
For more information about 
Caller IQ• Call openLCR’s customer service department 
at 1-866-openLCR(1-866-673-6527).
• openLCR’s web site: www.openLCR.com
Problem Cause & Remedy
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							70
openLCR Service for Caller IQ
This unit is compatible with services provided by openLCR.
Important:
• If you have any questions regarding the openLCR service, call openLCR’s 
customer service department at 1-866-openLCR(1-866-673-6527).
• NEITHER PANASONIC COMMUNICATIONS CO., LTD. (PCC) NOR 
MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY 
WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS 
OF, OPENLCR.COM, INC. (OPENLCR). NEITHER PCC NOR MECA NOR ANY 
OF THEIR EMPLOYEES OR AFFILIATES OR CUSTOMERS MAKE ANY 
WARRANTIES OR REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, TO 
ANY CUSTOMER OR ANY OTHER THIRD PARTY WITH RESPECT TO ANY OF 
THE SERVICES PROVIDED BY OPENLCR, NOR ASSUME NOR CREATE ANY 
OTHER OBLIGATION OF ANY KIND ON BEHALF OF OPENLCR.
Turning Caller IQ on or off 
After the first download to your phone, Caller IQ features are automatically turned 
on. If you wish, you can turn off Caller IQ.  
• When Caller IQ is on, “
[CIQ]” is displayed while talking.
To turn Caller IQ off (when it is already on)  
To turn Caller IQ on 
(after it was turned off)   1
Press [MENU].
2Scroll to “Caller IQ” by pressing [d] or [B], 
then press Select.
3Scroll to “Turn CIQ off?” by pressing [d] or 
[
B], then press Yes.
•“Caller IQ off” is displayed.
4Press [OFF].
1Follow steps 1 to 2 of “To turn Caller IQ off” 
above.
2Press Yes at “Turn CIQ on?”.
•“Caller IQ on” is displayed.
3Press [OFF].
Handset
Caller IQ
Back  SelectKdBL
Turn CIQ off?
Back      Yes
KdBL
Turn CIQ on?
Back       Yes
KL
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