Panasonic Kx Tg2257 Operating Instructions Manual

							81
Useful Information
For assistance, please call: 1-800-211-PANA(7262)
Problem
The answering system is on,
but incoming messages are
not recorded.
You cannot listen to the
recorded messages.
“ ” is displayed and the
ANSWER ON indicator
flashes rapidly, and no new
messages are recorded.
You cannot operate the
answering system with the
base unit.
You cannot operate the
answering system from a
touch tone phone.
FULL
Remedy
•The recording time is set to “Greeting
only”. Select “1 minute”, “2 minutes” or 
“3 minutes” (p. 28).
•Memory is full. Erase some, or all, of the
messages (p. 64).
•Make sure that the unit is not being
used.
•Memory is full. Erase some, or all, of the
messages (p. 64).
•The handset user is operating the
answering system, or is engaged in an
outside call. Wait until the 
IN USE/CHARGE indicator light goes
out
.
•Make sure you enter the correct remote
code.
•The answering system may not respond
if the tones are too short to activate the
unit. Press each button firmly.
•The answering system is off. Turn it on
(p. 71).
Answering System
Problem
You cannot have a
conversation using the
headset.
Remedy
•Make sure that an optional headset is
connected properly (p. 76).
•may have been pressed. 
If “SP-phone” is displayed on the
handset, press  to continue the
conversation with the headset. 
						

							82General
Problem
The unit does not work.
You cannot program items,
such as the dialing mode.
Remedy
•Check the settings (p. 13–17).
•Charge the battery fully (p. 14).
•Clean the charge contacts and charge
again (p. 15).
•Install the battery properly (p. 14).
•Place the handset on the base unit and
unplug the AC adaptor to reset. Plug in,
and try again.
•Re-install the battery and place the
handset on the base unit (p. 77). Try
again.
•Programming is not possible while the
unit is in the talk or speakerphone mode,
when viewing the Caller List/directory list,
or while the answering system is in use.
•Do not pause for over 60 seconds while
programming.
•Move closer to the base unit.
•
Ö, Ñ, Üor ámay have been
pressed when you picked up the
handset. Press 
(OFF)and try again.
Troubleshooting
Problem
You cannot operate the
answering system with the
handset.
While recording a greeting
message, the unit starts to
ring and stops recording.
During playback, the unit
starts to ring and stops
playback.
Remedy
•Someone is operating the answering
system.
•You are too far from the base unit. 
Move closer to the base unit.
•The unit is recording a message. 
To answer the call, press or .
•To answer the call, press(SP-PHONE),
or  . Start again from the
beginning after hanging up.
•To answer the call, press (SP-PHONE),
or  . To resume playback, press
(MESSAGE!PLAYBACK/SLOW!TALK)
after hanging up. 
						

							83
Useful Information
For assistance, please call: 1-800-211-PANA(7262)
Problem
Previously programmed
information is erased.
“Recharge” is displayed,
“ ” flashes or the unit
beeps intermittently.
You charged the battery
fully, but “Recharge” is still
displayed and/or “ ”
continues to flash.
The IN USE/CHARGE
indicator light does not go
out after the battery has
been charged.
If you cannot solve your
problem
After Caller IQ is turned to
off, the unit is unable to turn
it back on and LCD shows
“Listen & follow
phone guidance.” without
any voice prompt announced
from the handset.
For more information about
Caller IQ
Remedy
•If a power failure occurs, programmed
information may be erased. Reprogram
if necessary.
•Charge the battery fully (p. 14).
•Clean the charge contacts and charge
again (p. 15).
•Install a new battery (p. 77).
•This is normal.
•Call our customer call center at
1-800-211-PANA(7262).
•Panasonic’s e-mail address for customer
inquiries:
[email protected] 
for customers in the USA or Puerto Rico
ONLY
•Place the handset on the base unit, lift
the handset and try again.
•Check the settings (p. 85–87).
•If you cannot solve a problem, consult
openLCR (see below).
•Call openLCR’s customer service
department at 1-866-openLCR 
(1-866-673-6527).
•openLCR’s web site:
www.openLCR.com 
						

							84
openLCR Service for Caller IQ Feature
The Caller IQ feature is compatible with service provided by openLCR.
Important:
•If you have any questions regarding the openLCR service, call
openLCR’s customer service department at 1-866-openLCR 
(1-866-673-6527).
•NEITHER KYUSHU MATSUSHITA ELECTRIC CO., LTD. (KME) NOR
MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN
ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR
OMISSIONS OF, OPENLCR.COM, INC. (OPENLCR). NEITHER KME
NOR MECA NOR ANY OF THEIR EMPLOYEES OR AFFILIATES OR
CUSTOMERS MAKE ANY WARRANTIES OR REPRESENTATIONS,
EITHER EXPRESS OR IMPLIED, TO ANY CUSTOMER OR ANY
OTHER THIRD PARTY WITH RESPECT TO ANY OF THE SERVICES
PROVIDED BY OPENLCR, NOR ASSUME NOR CREATE ANY OTHER
OBLIGATION OF ANY KIND ON BEHALF OF OPENLCR. 
						

							85
Useful Information
For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527)
To set Caller IQ to OFF (When Caller IQ is ON.)
1
Press (CALLER!IQ).
2
Press (0).
3
Press (3).
4
Press (#).
•A beep sounds and Caller IQ function is set to
OFF.
•The handset will exit the programming mode.
•If 3 beeps sound, Caller IQ is not set to OFF.
Start again from step 1.
Setting Caller IQ to OFF and ON
After the first download to your phone, the Caller IQ features are
automatically turned on. If you need, you can turn off Caller IQ.
To set Caller IQ from OFF to ON
1
Press (CALLER!IQ).
2
Press (0).
3
Press (1).
4
Press (*).
•A beep sounds and Caller IQ function is set to
ON.
•The handset will exit the programming mode
.•If 3 beeps sound, Caller IQ is not set to ON.
Start again from step 1.
•In steps 1 through 3, if you do not press any buttons for 60 seconds or you press
(OFF), the handset will exit the programming mode.
Press “1” or “#”.
1:View Info.
#:Get new Info.
To disable
Caller IQ,
press 3,#.
To disable
Caller IQ,
press #.
Caller IQ off
To enable
Caller IQ,
press 0,1, .
To enable
Caller IQ,
press 1, .
To enable 
Caller IQ,
press .
Caller IQ on 
						

							86
openLCR Service for Caller IQ Feature
Downloading the Telephone Directory Data
To edit your telephone directory, go to the openLCR web site to update
your directory, and then download the data to your unit. Accessing the
openLCR web site can be done from any computer with Internet access,
such as your home, work, library, Internet cafe, etc.
To edit the directory data
If you have already stored items into the directory of the unit, you need to
enter all of that items on to the web. Then, add new items on the web site.
1. Go to openLCR’s web site at www.openLCR.comand click on
“Manage Account” tab.
2. Follow the web screen to edit the telephone directory data.
•Make sure to enter a name up to 15 characters, and a phone number up to
22 digits.
•In the case that you stored or edited the items in the directory of the unit, you
also need to store or edit the items on the web site.
•The description on the openLCR web screen is subject to change without notice.
Download OK!4
When downloading is complete, a beep
sounds.
•If 3 beeps sound and “Download incomplete. 
Directory full.” is displayed, some items 
cannot be stored in the directory. Erase items which do not exist on the
web from the directory of the unit (p. 54). Then, start again from step 1.
If you live in or move from another area to Fort
Collins, Colorado, press (2)instead of (#).
To download the directory data from openLCR
1
Press  or  , and then, 
press 
(CALLER!IQ).
2
Press (#).
•The unit will dial to openLCR automatically.
•A voice prompt will be heard.
3
Follow the voice prompt to start
downloading.
•
When the downloading starts, the display will
show the message on the right.
•After downloading starts, the handset must be off-hook. DO NOT PLACE
the handset on the base unit (placing the handset on the base unit will
terminate the download process). DO NOT PRESS (OFF)(pressing (OFF)
will terminate the download process).
To get
new Info.,
please press #.
Download in
process.
Please wait.
Talk
Listen & follow 
phone guidance. 
						

							87
Useful Information
For assistance, please call openLCR: 1-866-openLCR (1-866-673-6527)
Information Download
This enables you to view information such as weather, lottery results and
stock quotes from the LCD display on your openLCR-ready unit. Each
time you download the data from openLCR, the information will be
updated. To view up-to-date information, you will need to download to
your unit.
•You can select the items of information on the web site which you want to view. 
To update information
1
Press  or  , and then, press (CALLER!IQ).
2
Press (#).
•The unit will dial to openLCR automatically and start downloading
information.
3
When downloading is complete, a beep sounds.
To view information
1
Press(CALLER!IQ).
2
Press(1).
•The items of information which you selected on
the web are displayed.
3
Select the desired information by pressing
dialing buttons 
(1)to(3).
4
Find more information by pressing Öor
Ñ.
5
When finished, press (OFF)or place the
handset on the base unit.
Ex. Weather
[Caller IQ on]
Press “1” or “#”.
1:View Info.
#:Get new Info.
1:Weather
2:Lottery
3:Stock
H 90 L 70 F
UV 2 Dew 64 F
Humidity 42%
6-28 12:58pm
Fort Collins CO
78 F PartlyCldy
•You cannot access the openLCR server if a telephone or fax machine on the
same phone line is in use.
•While the unit is downloading the data from openLCR, the Call Waiting Service
cannot be used.
If you live in or move from another area to Fort Collins, Colorado, press
(2)instead of (#). 
						

							88
Important Safety Instructions
When using this unit, basic safety precautions should always be followed
to reduce the risk of fire, electric shock, or personal injury.
11. Read and understand all instructions.
12. Follow all warnings and instructions marked on this unit.
13. Unplug this unit from AC outlets before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for cleaning.
14. Do not use this unit near water, for example, near a bathtub,
washbowl, kitchen sink, or the like.
15. Place this unit securely on a stable surface. Serious damage and/or
injury may result if the unit falls.
16. Do not cover slots and openings on the unit. They are provided for
ventilation and protection against overheating. Never place the unit
near radiators, or in a place where proper ventilation is not provided.
17. Use only the power source marked on the unit. If you are not sure of
the type of power supplied to your home, consult your dealer or local
power company.
18. Do not place objects on the power cord. Install the unit where no one
can step or trip on the cord.
19. Do not overload wall outlets and extension cords. This can result in
the risk of fire or electric shock.
10. Never push any objects through slots in this unit. This may result in
the risk of fire or electric shock. Never spill any liquid on the unit.
11. To reduce the risk of electric shock, do not disassemble this unit.
Take the unit to an authorized servicenter when service is required.
Opening or removing covers may expose you to dangerous voltages
or other risks. Incorrect reassembly can cause electric shock when
the unit is subsequently used.
12. Unplug this unit from the wall outlet and refer servicing to an
authorized servicenter when the following conditions occur:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not work normally by following the operating
instructions. Adjust only controls covered by the operating
instructions. Improper adjustment may require extensive work by
an authorized servicenter.
E. If the unit has been dropped or physically damaged.
F. If the unit exhibits a distinct change in performance.
13. During thunderstorms, avoid using telephones except cordless types.
There may be a remote risk of an electric shock from lightning.
14. Do not use this unit to report a gas leak, when in the vicinity of the
leak.
SAVE THESE INSTRUCTIONS 
						

							89
Useful Information
For assistance, please call: 1-800-211-PANA(7262)
CAUTION:
To reduce the risk of fire or injury to persons, read and follow these
instructions.
1. Use only the battery(ies) specified.
2. Do not dispose of the battery(ies) in a fire. They may explode. Check
with local waste management codes for special disposal instructions.
3. Do not open or mutilate the battery(ies). Released electrolyte is
corrosive and may cause burns or injury to the eyes or skin. The
electrolyte may be toxic if swallowed.
4. Exercise care in handling batteries in order not to short the battery to
conductive materials such as rings, bracelets, and keys. The battery
and/or conductor may overheat and cause burns.
5. Charge the battery(ies) provided with or identified for use with this
product only in accordance with the instructions and limitations
specified in this manual.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR ANY TYPE OF MOISTURE. 
•The AC adaptor is used as the main disconnect device, ensure that the
AC outlet is located/installed near the unit and is easily accessible. 
						

							90
FCC and Other Information
If requested by the telephone company, inform them as follows:
Registration No.  ....................................................(found on the bottom of the unit)
Ringer Equivalence  ...........................................................................................0.1B
The particular telephone line to which the equipment is connected.
This unit must not be connected to a coin operated line.
If you are on a party line, check with your local telephone company.
Ringer Equivalence No. (REN):
The REN is useful in determining the quantity of devices you may connect to your
telephone line and still have all of those devices ring when your telephone number
is called. In most, but not all areas, the sum of the REN’s of all devices connected
to one line should not exceed five (5.0). To be certain of the number of devices
you may connect to your line, as determined by the REN, you should contact your
local telephone company to determine the maximum REN for your calling area. 
In the event terminal equipment causes harm to the telephone network, the telephone
company should notify the customer, if possible, that service may be stopped.
However, where prior notice is impractical, the company may temporarily cease
service providing that they:
(a) Promptly notify the customer.
(b) Give the customer an opportunity to correct the problem with their equipment.
(c) Inform the customer of the right to bring a complaint to the Federal
Communication Commission pursuant to procedures set out in FCC Rules and
Regulations Subpart E of Part 68.
The Telephone Company may make changes in its communications facilities,
equipment, operations or procedures, where such action is reasonably required in
the operation of its business and is not inconsistent with the rules and regulations
in 47 CFR Part 68.
If such changes can be reasonably expected to render any customer terminal
equipment incompatible with telephone company communications facilities, or
require modification or alteration of such terminal equipment, or otherwise materially
affect its use or performance, the customer shall be given adequate notice in
writing, to allow the customer an opportunity to maintain uninterrupted service.
When programming emergency numbers and/or making test calls to emergency
numbers:
1. Remain on the line and briefly explain to the dispatcher the reason for the call
before hanging up.
2. Perform such activities in the off-peak hours, such as early morning hours or
late evenings.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Privacy of communications may not be ensured when using this phone.