Panasonic Kx Ta824 Installation Manual
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Page 81
3.2 Connection Installation Manual 81 7.Ask the respondent to transfer the call to the internal modem of the PBX. (Transfer + 729 [Remote Maintenance feature number]) 8.Click OK and wait for 2 or 3 seconds, and then go on-hook before you hear a tone from the modem. The PC will connect to the PBX. Notes The AT command Use V.22bis may be required to configure the modem to communicate with the PBX, depending on the modem (for example: AT + MS = V22B). The AT commands Use V.42 and Use V.42bis may be...
Page 83
Installation Manual 83 Section 4 Troubleshooting This section provides information on troubleshooting and restarting the PBX.
Page 84
4.1 Troubleshooting 84 Installation Manual 4.1 Troubleshooting 4.1.1 Installation PROBLEM PROBABLE CAUSE SOLUTION Extension telephone does not function. Faulty connection between the PBX and telephone. Plug the telephone into the same extension port using a shor t telephone cord. If the telephone functions, then the connection between the PBX and the telephone must be repaired. Faulty telephone. Plug the telephone into a known functioning extension port. If the telephone does not...
Page 85
4.1 Troubleshooting Installation Manual 85 4.1.2 Connection Telephone cord connecting the PBX and a proprietary telephone (PT): Telephone cord connecting the PBX and a single line telephone (SLT): Telephone cord connecting the PBX and an SLT that is polarity-sensitive: CAUSE The T/R pins are connected to the H/L pins. SOLUTION Use the correct cord (the inner 2 wires are for T/R and the outer 2 wires are for H/L). H T RLH T R L PBX PBX PBXExtension CAUSE The T/R pins are connected to the H/L pins....
Page 86
4.1 Troubleshooting 86 Installation Manual 4.1.3 Operation PROBLEM PROBABLE CAUSE SOLUTION When using the speakerphone on a proprietary telephone (PT), no sound is heard. The HANDSET/ HEADSET selector is set to the HEADSET position. When the headset is not used, set the HANDSET/HEADSET selector to the HANDSET position. The PT does not ring. The ringer volume is set to off. Set to HIGH or LOW. During a power failure, PTs connected to jack numbers 01, 09, or 17 do not operate. Only...
Page 87
4.1 Troubleshooting Installation Manual 87 4.1.4 System Restart If the PBX does not operate correctly, confirm that the operation/feature is being used correctly and refer to the Troubleshooting section if necessary. If the PBX still does not operate correctly, restart the PBX. When the PBX is restarted: Calls on Hold are terminated. Calls on Exclusive Hold are terminated. Calls in progress are terminated. Automatic Callback Busy (Camp-on) is cleared. Call Park is cleared. Last Number...
Page 88
4.1 Troubleshooting 88 Installation Manual 4.1.5 System Reset with System Data Clear When the PBX does not operate correctly after restarting, you can clear the programming data stored in the PBX. The PBX will restart with the default settings. 1.Make sure that all outside (CO) lines you use are connected to the PBX. 2.Slide the System Clear Switch to the CLR position. 3.Press the Reset Button, and then return the System Clear Switch to the NOR position before the power indicator stops flashing. (The...
Page 90
5.1 Revision History 90 Installation Manual 5.1 Revision History 5.1.1 Version 2.0 Changed Contents 2.3.7 Message Expansion Card for DISA OGMs (KX-TA82491) 2.3.8 2-Channel Voice Message Card (KX-TA82492) 2.10.1 Starting the Advanced Hybrid System