Panasonic KX MB1500 User Manual

DisplayCause & Solution“MEMORY FULL ”RWhen performing memory transmission, the document being stored
exceeded the memory capacity of the unit. Send the entire document
manually.
R When making a copy, the document being stored exceeded the memory
capacity of the unit. Press  MStop N to clear the message. Divide the
document into sections.“ MODEM ERROR ”RThere is something wrong with the unit’s modem. Contact our service
personnel.“ NO FAX REPLY ”RThe other party ’s fax machine is busy or has run out of...

11.3 When a function does not work
11.3.1 General
ProblemCause & SolutionThe unit does not work.RCheck the connections (page 12, 21).The output tray becomes full
quickly or the recording paper
does not stack properly on
the output tray.R High humidity may cause the recording paper to curl. Try turning the paper
over and re-inserting it. If the curl on the paper is heavy, please remove it
from the output tray. If you still have this problem, contact our service
personnel.I cannot adjust the volume,...

ProblemCause & SolutionThe unit is beeping the
off-hook alert (KX-MB1520
only).R Press  MStop N to stop the beeping sound. The unit beeps when the off -hook
alert (feature #171 on page 48) is activated, and the unit is in the following
status.
– You pressed  MSP-Phone N, but did not dial.
– You pressed  MSP-Phone N during a conversation using the extension
telephone.The speakerphone is not
working (KX-MB1520 only).R Use the speakerphone in a quiet room.
R If the other party has difficulty hearing you,
–...

11.3.3 ScannerProblemCause & SolutionI cannot scan.RWhen scanning at a high resolution, a large amount of available memory is
required. If your computer warns that there is insufficient memory, close
other applications and try again.
R Select a lower resolution and try again.
R Reduce the scanning area and try again.
1. To preview the scanned image, click  [Preview].
2. You can drag the frame to specify the scanning area.
3. Click  [Scan]  to start scanning.
R The unit is in use. Try again later.
R There...

ProblemCause & SolutionThe other party complains
about the quality of their
received documents.R Try copying the document. If the copied image is clear, there may be
something wrong with the other party’s machine.
If the copied image is not clear, too dark, or black and white lines or smudges
appear, refer to “11.3.2  Printing problems”, page 63.
R The original document is too dark or too light. Change the contrast
(page 34) and try again.The other party complains
that received documents are
too dark and...

ProblemCause & SolutionWhen an extension telephone
is connected, I cannot receive
documents by pressing
MGNMBNM 9N.R You must set remote fax activation to ON (feature #434 on page 52)
beforehand.
R Press  MG NMB NM9N firmly.
R You may have changed the remote fax activation code from  MG NMB NM9N
(default setting). Verify the remote fax activation code (feature #434 on
page 52).I cannot hear a dial tone.R The telephone line cord is connected to the  [EXT] jack on the unit. Connect
to the  [LINE]  jack...

ProblemCause & SolutionCallers complain that they
cannot send a document.R There is no room left in the memory of your answering machine to record
voice messages. See the operating instructions of the answering machine
and erase unnecessary messages.
R You set the answering machine to only give a greeting message.
11.3.7 If a power failure occurs
R The unit will not function.
R If any documents are stored in the memory (i.e. during copying, PC printing), they will be lost.
KX-MB1520 only:
R The unit is...

12.1 Recording paper jam
12.1.1 When the recording paper has jammed
inside of the unit
The display will show the following:
– “PAPER JAMMED ”
   L
“ OPEN REAR COVER ”
“ OPEN FRONT COVER ”
Caution:
R Do not open the paper input tray before opening
the front and rear covers as the jammed paper
may be pulled and the jam may get worse.
Case 1:
When the recording paper has jammed inside the
rear cover:
1. Open the rear cover ( A).
2. Push down both green levers (
A) until they stop.
3. Remove the jammed paper...

4.Push up the green levers ( A) to the original position.
5. Close the rear cover.
ROpen and close the front cover to clear the error
message.
Case 2:
When the recording paper has jammed inside the
front cover:
1. Open the front cover ( A).
2. Remove the jammed paper (
A) carefully by pulling it
toward you.
R If the recording paper has jammed behind the
toner cartridge, remove the toner cartridge ( A)
first, and remove the jammed paper ( B). Then
reinsert the toner cartridge into the unit.
6912. Paper...

3.Close the front cover.12.1.2 When the recording paper is not fed
into the unit properly
The display will show the following:
– “CHECK PAPER #1 PRESS START ”
1 Pull the paper input tray completely out.
2 Re-load the recording paper.
3Insert the paper input tray into the unit.
Note:
R If the message is still displayed, check the recording
paper specifications and load the recording paper
again. See page 13 for details.
12.1.3 When the recording paper in the
manual input tray is not fed into the unit...