Panasonic Kx Flm551 Laser Fax Machine Users Manual

							71
Printed Reports
Reference lists and reports!
JOG DIALSET
MENU
STOP
1
Press prepeatedly until the following
is displayed.
Display:
2
Rotate nuntil the desired item is
displayed.
3
Press wto start printing.
l To stop printing, press {.
lAfter printing, the printed item will be
displayed.
4
Press p.PRINTING
ONE-TOUCH LABEL
PRINTER TEST
BROADCAST LIST
JOURNAL REPORT
TEL NO. LIST
SETUP LIST
PRINT REPORT
You can print out the following lists and reports for your reference.
Setup list:provides you with the current settings of the basic and advanced programming
features (p. 52–56).
Telephone number list:provides you with names and telephone numbers which are stored in
one-touch dial and JOG DIAL. 
Journal report:keeps records of fax transmission and reception. This report will be printed
automatically after every 30 fax communications (p. 29).
Broadcast programming list:provides you with entries which are stored in the broadcast
feature (p. 31).
Printer test list:allows you to check the print quality of your unit. If the test print has a dirty
pattern, or blurred points or lines, clean the inside of the unit (p. 69). If printing quality is still
poor, replace the toner cartridge and drum unit.
One-touch label card:provides you with names which are stored in the one-touch dial keys 
(p. 20). You can put the card in the one-touch dial location. 
						

							72
FCC Information
List of FCC requirements and information!
If required by the telephone company, inform them
of the following.
l FCC Registration No.:
(found on the rear of the unit)
l Ringer Equivalence No.: 
(found on the rear of the unit)
l The particular telephone line to which the
equipment is connected.
This unit must not be connected to a coin operated
line. If you are on a party line, check with your
local telephone company.
Ringer Equivalence Number (REN):
This REN is useful in determining the quantity of
devices you may connect to your telephone line
and still have all of those devices ring when your
telephone number is called. In most but not all
areas, the sum of the REN’s of all devices
connected to one line should not exceed five (5.0).
To be certain of the number of devices you may
connect to your line, as determined by the REN,
you should contact your local telephone company
to determine the maximum REN for your calling
area.
In the event that terminal equipment causes harm
to the telephone network, the telephone company
should notify the customer, if possible, that service
may be stopped. However, where prior notice is
impractical, the company may temporarily cease
service providing that they:
a)Promptly notify the customer.
b)Give the customer an opportunity to correct the
problem with their equipment.
c)
Inform the customer of the right to bring a
complaint to the Federal Communication
Commission pursuant to procedures set out in
FCC Rules and Regulations Subpart E of Part 68.
The Telephone Company may make changes in its
communications facilities, equipment operations, or
procedures where such action is reasonably
required in the operation of its business and is not
inconsistent with the rules and regulations in FCC
Part 68. If such changes can be reasonably
expected to render any customer terminal
equipment incompatible with telephone company
communications facilities, or require modification or
alteration of such terminal equipment, or otherwise
materially affect its use or performance, the 
customer shall be given adequate notice in writing,
to allow the customer an opportunity to maintain
uninterrupted service. 
CAUTION:
To assure continued compliance, use only shielded
parallel or USB interface cable when connecting 
this equipment to host computer. Also, any
changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate this equipment.
When programming emergency numbers and/or
making test calls to emergency numbers:
1. Remain on the line and briefly explain to the
dispatcher the reason for the call before
hanging up.
2. Perform such activities in the off-peak hours;
such as early morning or late evenings.
This telephone provides magnetic coupling to
hearing aids.
NOTE:
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures: 
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment
and receiver.
— Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
— Consult the dealer or an experienced radio/TV
technician for help.
Responsible Party:
Matsushita Electric Corporation of America
One Panasonic Way, Secaucus, NJ 07094
Technical Support:
Panasonic Consumer Electronics Company
Division of Matsushita Electric Corporation of
America
One Panasonic Way, Secaucus, NJ 07094
Telephone: 1-800-HELP-FAX (1-800-435-7329) 
						

							73
Limited Warranty
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation
of America
One Panasonic Way, 
Secaucus, New Jersey 07094Panasonic Sales Company,
Division of Matsushita Electric of 
Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel 
Industrial Park, Carolina, Puerto Rico 00985
PANASONIC Facsimile Products Limited Warranty
In the event of a defect in materials or workmanship, Panasonic Consumer Electronics Company or
Panasonic Sales Company (collectively referred to as “the warrantor”), will repair this product with new or
refurbished parts, free of charge, in the USAor Puerto Rico for one (1) year from the date of original
purchase.
This Limited Warranty Excludes both Labor and Parts for:batteries, antennas, ink film, toner cartridge,
drum unit, ink cartridge and cosmetic parts (cabinet).
Carry-in or mail-in service in the USAcan be obtained during the warranty period by contacting a Panasonic
Services Company (PASC) Factory Servicenter listed in the Servicenter Directory. Or call, toll free, 
1-800-HELP-FAX (1-800-435-7329) to locate a PASC Factory Servicenter. Carry-in or mail-in service in
Puerto Rico can be obtained during the warranty period by calling the Panasonic Sales Company telephone
number listed in the Servicenter Directory.
This warranty is extended only to the original purchaser. Apurchase receipt or other proof of date of original
purchase will be required before warranty service is rendered.
This warranty only covers failures due to defects in material or workmanship which occur during normal use.
The inability of this product to interface with any specific computer is not a manufacturing defect and is
outside of the scope of this Limited Warranty. In no event shall the warrantor be liable by reason of such
incompatibility. The warranty does not cover damages which occur in shipment, or failures which are caused
by products not supplied by the warrantor such as non Panasonic ink film, toner cartridge or drum unit, or
failures which result from accident, misuse, abuse, neglect, mishandling, faulty installation, misapplication,
set-up adjustments, improper operation or maintenance, alteration, modification, power line surge, improper
voltage supply, lightning damage, signal reception problems, rental use of the product, or service by anyone
other than a PASC Factory Servicenter or a PASC authorized Servicenter, or damage that is attributable to
acts of God.
LIMITS 
AND EXCLUSIONS
There are no express warranties except as listed above.
THE WARRANTOR SHALLNOTBE LIABLE FOR INCIDENTALOR CONSEQUENTIALDAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUTOF ANYBREACH OF THIS
WARRANTY. ALLEXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY, ARE LIMITED TO THE APPLICABLE WARRANTYPERIOD SETFORTH ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on
how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to
state. If a problem with this product develops during or after the warranty period, you may contact your
dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the Customer
Satisfaction Center at the company address indicated above.
For product service
l Servicenters are listed on next page.
l Call toll-free 1-800-HELP-FAX (1-800-435-7329) for
the location of an authorized servicenter.
For out of warranty technical support
l After the warranty has expired, please contact our
Continued Services Technical Support Line at 
1-900-555-PANA(1-900-555-7262) for support on a
fee basis.
When you ship the product
l Carefully pack your unit, preferably in the original
carton.
l Attach a letter, detailing the symptom or problem, to
the outside of the carton.
l Send the unit to an authorized servicenter, prepaid
and adequately insured.
l Do not send your unit to the Panasonic Consumer
Electronics Company or to any executive or regional
sales offices. These locations do not repair
consumer products.
Have any questions? For in warranty support, CALL1-800-HELP-FAX (1-800-435-7329) on:
operating the unit, getting repair service, and/or getting supplies. 
						

							74
Servicenter Directory
Servicenter directory!
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter:
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787) 750-4300   Fax (787) 768-2910
As of Aug 2001
Web Site: www.panasonic.com
(for customers in the USAor Puerto Rico ONLY)
You can purchase parts, accessories or locate your nearest servicenter by
visiting our Web Site.
Factory Servicenter Locations
CALIFORNIA
6550 Katella Avenue
Cypress, CA90630
800 Dubuque Avenue
S. San Francisco, 
CA94080
3878 Ruffin Road 
Suite A
San Diego, CA92123
FLORIDA
3700 North 29
thAvenue 
Suite 102 
Hollywood, FL33020GEORGIA
8655 Roswell Road 
Suite 100 
Atlanta, GA30350
ILLINOIS
1709 North Randall Road 
Elgin, IL60123
MASSACHUSETTS
60 Glacier Drive 
Suite G
Westwood, MA02090MINNESOTA
7850-12
thAvenue South
Airport Business Center
Bloomington, MN 55425
OHIO
2236 Waycross Road
Civic Center Plaza
Forest Park, OH 45240
PENNSYLVANIA
2221 Cabot Blvd. West 
Suite B
Langhorne, PA19047TEXAS
13615 Welch Road 
Suite 101 
Farmers Branch, 
TX 75244
WASHINGTON
20425-84
thAvenue South
Kent, WA98032
HAWAII
99-859 Iwaiwa Street
Aiea, Hawaii 96701
Phone (808) 488-1996
Fax (808) 486-4369
To obtain technical support within the warranty period or product service,
please contact:1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am-8pm
EST.
To obtain continued technical support after the warranty has expired,
please contact: 1-900-555-PANA(1-900-555-7262) for support on a fee basis. 
						

							75
Specifications
**Transmission speed depends upon the contents of the pages,
resolution, telephone line conditions and capability of the other party’s
machine.
**Transmission speed is based upon the ITU-TNo. 1 Test Chart and
original mode.
If the capability of the other party’s machine is inferior to your unit, the
transmission time may be longer.ITU-TNo. 1 Test Chart
Technical data about this product!
Applicable lines:Public Switched Telephone Network
Document size:Max. 216 mm (81⁄2) in width / Max. 600 mm (235⁄8) in length
Effective scanning width:208 mm (83⁄16)
Effective printing width:208 mm (83⁄16)
Transmission time*:Approx. 8 s/page (ECM-MMR)**
Scanning density:Horizontal:8 pels/mm (203 pels/inch)
Vertical:3.85 lines/mm (98 lines/inch) –STANDARD
7.7 lines/mm (196 lines/inch) –FINE/PHOTO
15.4 lines/mm (392 lines/inch) –SUPER FINE
Halftone level:64-level
Scanner type:Contact Image Sensor (CIS)
Printer type:Laser Beam Printer
Data compression system:Modified Huffman (MH), Modified READ (MR), 
Modified Modified READ (MMR)
Modem speed:
14,400 / 12,000 / 9,600 / 7,200 / 4,800 / 2,400 bps; Automatic Fallback
Operating environment:10 °C – 32.5 °C (50 °F – 90.5 °F), 20% – 80% RH (Relative Humidity)
Dimensions (H x W x D):190 mm x 417 mm x 345 mm (71⁄2x 162⁄5x 133⁄5)
Mass (Weight):Approx. 6.5 kg(14.3 lb.)
Power consumption:Standby:Approx. 6 W
Transmission:Approx. 25 W
Reception:Approx. 200 W 
Copy:Approx. 200 W 
Maximum:Approx. 560 W (When the fuser unit turns on
)
Power supply:120 V AC, 60 Hz
Memory capacity:Approx. 150 pages of memory transmission/reception
(Based on the ITU-TNo. 1 Test Chart in standard resolution.)
Laser diode properties:Laser output:Max. 5 mW
Wave length:760 nm – 800 nm
Emission duration:Continuous
Print speed:10 ppm (pages per minute)
Printing resolution:600 x 600 dpi
Note:
lAny details given in these instructions are subject to change without
notice.
lThe pictures and illustrations in these instructions may vary slightly
from the actual product. 
						

							76
Specifications
nToner life
Toner life depends on the amount of content in a received, copied or printed document. 
The following is the approximate relationship between image area and toner life for Model No. KX-FA76
toner cartridge. Toner life varies in actual usage.
5% image area10% image area15% image area
Note:
lThe image area changes with the depth, thickness and size of the characters.
lIf you change the toner save setting to on, the toner cartridge will last approx. 40% longer.
n
Drum life
The included drum unit or Model No. KX-FA77D can print approx. 6,000 sheets of letter size paper
regardless of the content of the image area.
Approx. 2,000 sheets of letter
size paper can be printed.Approx. 1,000 sheets of letter
size paper can be printed.Approx. 650 sheets of letter
size paper can be printed. n Paper specifications:
Plain paper/Transparency:Letter:216 mm x 279 mm (8
1⁄2x 11)
Legal:216 mm x 356 mm (81⁄2x 14)
A4:210 mm x 297 mm (81⁄4x 1111⁄16)
Envelope:COM10:105 mm x 241 mm (4
1⁄8x 91⁄2)
DL:110 mm x 220 mm (45⁄16x 85⁄8)
Note
:
l Do not use the following types of paper:
—Paper with a cotton and/or fiber content that is over 20%, such as letterhead paper or paper used
for resumes.
—Extremely smooth or shiny paper, or paper that is highly textured.
—Coated, damaged or wrinkled paper.
—Paper with irregularities, such as tabs or staples.
—Paper which has dust, lint or oil stains.
—Paper that will melt, vaporize, discolor, scorch or emit dangerous fumes, near 200 °C (392°F),such
as vellum paper. These materials may transfer onto the fusing roller and cause damage.
—Inkjet paper.
—Moist paper.
l Some paper only accepts print on one side. Try using the other side of the paper if you are not happy
with the print quality or if misfeeding occurs.
l For proper feeding and best print quality, we recommend using long-grained paper.
l Do not use paper of different types or thickness at the same time. This may cause a paper jam.
l Avoid double-sided printing.
l Do not use paper printed from this unit for double-sided printing with other copiers or printers. This may
cause a paper jam.
l To avoid curling, do not open paper packs until you are ready to use the paper. Store unused paper in
the original packaging, in a cool and dry location. 
						

							Index
77
Program index!
Advanced features
CodeFeature name
#22Journal report...............................
29, 54
#23Overseas mode..................................
54
#25Delayed transmission.........................
54
#26Caller ID list..................................
24, 55
#31Ring detection.....................................
40
#37Auto reduction....................................
55
#39Display contrast..................................
55
#41Remote fax activation code..........
39, 55
#44Fax receiving alert..............................
55
#68ECM selection....................................
55
#76Connecting tone.................................56
#79Toner save..........................................56
#80Reset advanced features....................56
Basic features
CodeFeature name
#01Date and time.....................................
15
#02Your logo.............................................
16
#03Your facsimile telephone number.......
18
#04Sending report..............................
29, 52
#06FAX ring setting..................................
52
#12Remote activation ID..........................
53
#13Dialing mode.......................................
53
#15Cable selection...................................
53
#16Paper size...........................................
53
#17Ringer pattern...............................
19, 53 
						

							Index
78
Index!
AAccessories . . . . . . . . . . . . . . . . . . . .5
(Document stacker) . . . . . . . . . . .12
(Paper stacker) . . . . . . . . . . . . . .12
(Paper tray) . . . . . . . . . . . . . . . . .12
Advanced features . . . . . . . . . . .54–56
Alert 
(Memory reception) 
(Feature #44) .55
Answering machine . . . . . . . . . . . . . .38
Auto reduction (Feature #37) . . . .36, 55
BBasic features . . . . . . . . . . . . . . .52, 53
Broadcast transmission . . . . . . . . . . .31
Buttons / Keys
(AUTO ANSWER) . . . . . . . . . .36, 37
(BROADCAST) . . . . . . . . . . . .31, 33
(CALLER ID PRINT) . . . . . . . . . . .26
(CALLER ID SEARCH) . . . . . .25, 27
(COLLATE) . . . . . . . . . . . . . . . . .42
(Delete) . . . . . . . . . . . . . . . . . . . .17
(DIRECTORYPROGRAM) . . .20, 21
(HELP) . . . . . . . . . . . . . . . . . . . . . .8
(Insert) . . . . . . . . . . . . . . . . . . . . .17
(LOWER) . . . . . . . . . . . . .20, 23, 30
(MANUALBROAD) . . . . . . . . .31, 33
(MONITOR) . . . . . . . . . . . . . . . . .23
(NAME/TELNO.) . . . . . . . . . .23, 25
(QUICKSCAN START) . . . . . . . .28
(REDIAL) . . . . . . . . . . . . . . . . . . .28
(RESOLUTION) . . . . . . . . . . .28, 41
(Station) . . . . . . . . . . . . . .20, 23, 30
CCable selection (Feature #15) . . .43, 53
Caller ID . . . . . . . . . . . . . . . . . . . . . .24
(Calling back) . . . . . . . . . . . . . . . .25
(Storing) . . . . . . . . . . . . . . . . .27, 50
Caller ID list (Feature #26) . . . . . .24, 55
Character table . . . . . . . . . . . . . . . . .17
Cleaning . . . . . . . . . . . . . . . . . . . . . .69
Communication messages . . . . . . . .57
Connecting tone (Feature #76) . . . . .56
Connections . . . . . . . . . . . . . . . .14, 43
Copy . . . . . . . . . . . . . . . . . . . . . . . . .41
(Collation) . . . . . . . . . . . . . . . . . .42
(Enlarge) . . . . . . . . . . . . . . . . . . .42
(Reduce) . . . . . . . . . . . . . . . . . . .42DDate and time (Feature #01) . . . .15, 52
Delayed transmission (Feature #25) . .54
Dialing mode (Feature #13) . . . . . . . .53
Display
(Contrast)(Feature #39) . . . . . . . .55
(Error messages) . . . . . . . . . .58, 59
Distinctive ring service 
(Feature #31) . . . . . . . . . . . . .40, 55
Document size . . . . . . . . . . . . . . . . .29
Drum life  . . . . . . . . . . . . . . . . . . . . .76
Drum unit . . . . . . . . . . . . . . . . . .10, 64
EECM selection (Feature #68) . . . . . . .55
Envelope . . . . . . . . . . . . . . . . . . . . . .48 
Error messages . . . . . . . . . . . . . .57–59
Extension telephone . . . . . . . . . . . . .39
FFacsimile telephone number 
(Feature #03) . . . . . . . . . . . . .18, 52
Fax activation code 
(Feature #41) . . . . . . . . . . . . .39, 55
Fax auto redial . . . . . . . . . . . . . . . . .30
FAX ONLYmode . . . . . . . . . . . . . . . .37
Fax receiving . . . . . . . . . . . . . . . .34, 35
Feeder pressure . . . . . . . . . . . . . . . .68
HHelp . . . . . . . . . . . . . . . . . . . . . . .8, 45
JJams
(Document) . . . . . . . . . . . . . . . . .68
(Paper) . . . . . . . . . . . . . . . . . .66, 67
JOG DIAL
(Making a phone call) . . . . . . . . . .23
(Selecting characters) . . . . . . . . . .17
(Sending faxes) . . . . . . . . . . . . . .30
(Storing) . . . . . . . . . . . . . . . . .21, 50
Journal report (Feature #22) . . . .29, 54
LLabel . . . . . . . . . . . . . . . . . . . . . . . .47
Logo (Feature #02) . . . . . . . . . . .16, 52
MMemory reception . . . . . . . . . . . . . . .36
Multi-Function Station software 
(Activating) . . . . . . . . . . . . . . . . . .45
(Installing) . . . . . . . . . . . . . . . . . .44 
						

							Index
79
OOCR software . . . . . . . . . . . . . . . . . .49
One-touch dial
(Card) . . . . . . . . . . . . . . . . . .20, 71
(Making a phone call) . . . . . . . . . .23
(Sending faxes) . . . . . . . . . . . . . .30
(Storing) . . . . . . . . . . . . . . . . .20, 50
Overseas mode (Feature #23) . . . . . .54
PPaper size (Feature #16) . . . . . . . . . .53
Parallel cable . . . . . . . . . . . . . . . . . .43
Power failure . . . . . . . . . . . . . . . . . . .63
Printer . . . . . . . . . . . . . . . . . . . . . . . .46
Printing paper size  . . . . . . . . . . .46, 76
RReceiving alert (Feature #44) . . . . . .55
Receiving setting . . . . . . . . . . . . .34, 35
Recording paper . . . . . . . . . . . . . . . .13
Remote activation ID (Feature #12) . .53
Remote control . . . . . . . . . . . . . . . . .50
Reports
(Broadcast programming) . . . . . . .71
(Broadcast sending) . . . . . . . . . . .33
(Caller ID) . . . . . . . . . . . . .24, 26, 50
(Journal) . . . . . . . . . . . . . .29, 50, 71
(One-touch label) . . . . . . . . . .20, 71
(Power down) . . . . . . . . . . . . . . . .63
(Printer test) . . . . . . . . . . . . . . . . .71
(Sending) . . . . . . . . . . . . . . . . . . .29
(Setup) . . . . . . . . . . . . . . . . . . . . .71
(Telephone number) . . . . . . . . . . .71
Reset (Feature #80) . . . . . . . . . . . . .56
Resolution . . . . . . . . . . . . . . . . . .28, 41
Ring detection (Feature #31) . . . . .40, 55
Ring setting
(FAX ONLY)(Feature #06) . . . . . .52
Ringer pattern (Feature #17) . . . . .19, 53
SScanner . . . . . . . . . . . . . . . . . . . . . .49
Sending 
(Broadcast) . . . . . . . . . . . . . . . . .33
(JOG DIAL) . . . . . . . . . . . . . . . . .30
(Manually) . . . . . . . . . . . . . . . . . .28
(One-touch dial) . . . . . . . . . . . . . .30
(Quick scan) . . . . . . . . . . . . . . . . .28
Sending report (Feature #04) . . . .29, 52
Set default (Feature #80) . . . . . . . . .56Storing 
(Broadcast) . . . . . . . . . . . . . .31, 50
(JOG DIAL) . . . . . . . . . . . . . .21, 50
(One-touch dial) . . . . . . . . . . .20, 50
TTELmode . . . . . . . . . . . . . . . . . . . . .36
Toner cartridge . . . . . . . . . . . . . .10, 64
Toner life . . . . . . . . . . . . . . . . . . . . . .76
Toner save (Feature #79) . . . . . . .11, 56
Transparency  . . . . . . . . . . . . . . . . . .47
UUSB cable . . . . . . . . . . . . . . . . . . . . .43
VViewer . . . . . . . . . . . . . . . . . . . . . . .49
Volume . . . . . . . . . . . . . . . . . . . . . . .19 
						

							Free peace of mind,
direct from Panasonic
NO EXTRACOST
n1-year limited warranty1: parts, labor,
and toll-free help line
2
nFree overnight replacement3and repair 
program
FAX ADVANTAGE PROGRAM
KX-FLM551
Proof of Purchase
Panasonic FAX ADVANTAGE PROGRAM
The Panasonic Fax Advantage Consumer Service Program.Panasonic knows that if your fax machine is not up and running, neither is
your business. That’s why we created the Panasonic Fax Advantage
Program. Included at no extra cost with the purchase of a new and
unused Panasonic Fax Machine, the Fax Advantage Program can provide
a free replacement unit
3overnight if your original unit is in need of repair.Here’s how it works:1.If you have a problem with your fax that you purchased new and
unused while it is covered by the period of limited warranty1, call our
toll-free help-line at 1-800-HELP-FAX2. 
2.Talk to one of our technical experts to diagnose your problem over 
the phone.
3.If repairs are necessary and you are entitled to service under the
terms and conditions of the limited warranty
4, we will send a
refurbished replacement unit to you by UPS overnight service
delivery.
Asecond option available under our limited warranty is to mail-in or
carry-in your fax to one of our Regional Service centers, where the unit
will be repaired and returned to you.
Instructions:If you choose to receive a replacement unit under the Fax Advantage
Program, Panasonic will provide a replacement unit which will be
completely refurbished, quality-tested by Panasonic technicians and
individually hand-inspected before it is shipped to you. You will keep the
replacement unit and send the original unit to us in the replacement 
unit’s box. UPS will pick up the unit at no charge to you, should it be
determined that you are entitled to warranty service. Aproof-of-purchase
must be included with the returned product. Any unit that is replaced by
Panasonic and not shipped with proper proof-of-purchase by you will be
subject to a minimum $100.00 charge. The original unit must be 
properly packaged in the same manner as the replacement unit, utilizing
the packing materials provided. Damage due to improper or inadequate packing will be charged to you as an out-of-warranty cost.
If our 1-800-HELP-FAX technicians determine that your unit may be an
“out-of-box failure”
5, we will attempt to provide you with a factory-new
replacement unit6. You must ship a copy of your receipt with your
original unit to verify that you purchased the unit within 10 days prior to
your 1-800-HELP-FAX call.
Requirements:You must give our technicians a valid credit card number (Discover,
VISA, Master Card, or American Express/Optima). Product that is not
returned to Panasonic by 10 business days after shipment of the
replacement product will be charged to your credit card account at
Panasonic’s Suggested Retail Price (see dealer for details). If your
original unit is not eligible for warranty service, your card will be
charged for the non-warranty repair of the unit at Panasonic’s current
rate for parts and labor and for any shipping charges associated with
this program. If you do not wish to pay out-of-warranty repair costs, 
you will be responsible for returning the replacement unit to Panasonic
and for paying all shipping charges associated with this program
including the overnight delivery of the replacement product to you,
shipment of the problem unit to Panasonic, shipment of the
replacement unit back to Panasonic and the return of your original 
unit back to you. Credit status will be verified prior to sending the
replacement product.
1.See dealer for limited warranty details.
2.After the fax advantage program, contact our Continued Services Technical Support
Line at 1-900-555-PANA(1-900-555-7262), for fee based technical support.
3.Replacement unit is refurbished.
4.Replacement program is only available in the 50 United States and is subject to
termination at any time without advance notice.
5.“Out-of-box failure” is an inoperable unit that was purchased no more than 10 days
prior to your 1-800-HELP-FAX call, and would otherwise qualify for warranty service
under the terms and conditions of the limited warranty.
6.Panasonic reserves the right to send a refurbished unit.
Panasonic Consumer Electronics
Company, Division of Matsushita
Electric Corporation of America
One Panasonic Way, 
Secaucus, New Jersey 07094
Panasonic Sales Company,
Division of Matsushita Electric of
Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina,
Puerto Rico 00985
PFQX1598XAWM0801MN2101