Panasonic Hc V500 Owners Manual

							141VQT3W31
If the SD card is inserted 
in another device, it is 
not recognized.≥
Check that the device is compatible with the capacity or 
type of SD card (SD Memory Card/SDHC Memory Card/
SDXC Memory Card) that you inserted. Refer to the 
operating instructions of the device for details.
When connected by the 
USB cable, this unit is 
not detected by the other 
devices. ≥
When connected to other devices using only the battery, 
reconnect using the AC adaptor.
VIERA Link does not 
work. (Setting on this unit)
≥
Connect with a HDMI mini cable. ( l105)
≥ Touch  , then touch [SETUP] #  [VIERA Link] # [ON]. 
( l 105)
≥ Turn the unit off and then back on again.
(Setting on other devices)
≥ If the TV input does not switch automatically, switch the 
input using the TV remote control.
≥ Check the VIERA Link setting on the connected device.
≥ Please refer to the operating instructions of the 
connected device.
The power of the DVD 
burner cannot be turned 
on. ≥
When the unit is connected to the DVD burner, use the 
respective AC adaptors for both this unit and the DVD 
burner.
Cannot copy scenes on 
the SD card by 
connecting to other 
equipment with the USB 
cable. ≥
Other equipment might have not recognized the SD card. 
Unplug the USB cable once, and reconnect it.
With a PC
ProblemCheck points
When connected by the 
USB cable, this unit is 
not detected by the PC. ≥
After re-inserting the SD card into the unit, reconnect the 
supplied USB cable.
≥ Select another USB terminal on the PC.
≥ Check the operating environment. (l 124, 132)
≥ Connect the supplied USB cable again after restarting the 
PC and turning on this unit again.
When the USB cable is 
disconnected, an error 
message will appear on 
the PC. ≥
To disconnect the USB cable safely, double-click the   
icon in the task tray and follow the instructions on the 
screen.
With other products
ProblemCheck points
MENU
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							142VQT3W31
∫If AVCHD scenes do not change smoothly when played back on 
another device
The images may be still for several seconds at  the joins between the scenes if the following 
operations are performed when multiple scenes have been continuously played back using 
another unit.
≥ Just how smoothly the scenes will be play ed back depends on the playback unit. 
Depending on the unit used, the images may stop moving and become still for a moment 
even when none of the following conditions are applicable.
≥ A continuous recording of motion picture data that exceeds 4 GB may momentarily stop at 
every 4 GB of data when played back with another device.
≥ It may not play back smoothly when the editing of scenes was done with the HD Writer AE 
4.0, but it will play back smoothly if you set the seamless settings in the HD Writer AE 4.0. 
Refer to the operating instructions for the HD Writer AE 4.0.
Cannot see the PDF 
operating instructions 
for HD Writer AE 4.0.
≥
You will need Adobe Acrobat Reader 5.0 or later or 
Adobe Reader 7.0 or later to read the PDF operating 
instructions for HD Writer AE 4.0.
Others
ProblemCheck points
If the SD card is inserted 
in this unit, it is not 
recognized. ≥
If the SD card is formatted on a PC, it may not be 
recognized by this unit. Use this unit to format SD cards. 
(l 48)
Principal reasons for not playing back smoothly
≥ When the scenes were recorded on different dates
≥ When scenes lasting under 3 seconds have been recorded
≥ When PRE-REC was used for recording
≥ When deleting scenes
≥ When selected scenes are copied between an SD card and the built-in memory
≥ When selected scenes are copied to a disc in a connected DVD burner
≥ When scenes recorded with more than 99 scenes on the same date
With a PC
ProblemCheck points
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							143VQT3W31
Keep this unit as far away as possible 
from electromagnetic equipment (such 
as microwave ovens, TVs, video games 
etc.).
≥If you use this unit on top of or near a TV, 
the pictures and/or sound on this unit may 
be disrupted by electromagnetic wave 
radiation.
≥ Do not use this unit near cell phones 
because doing so may result in noise 
adversely affecting the pictures and/or 
sound.
≥ Recorded data may be damaged, or 
pictures may be distorted, by strong 
magnetic fields created by speakers or 
large motors.
≥ Electromagnetic wave radiation generated 
by microprocessors may adversely affect 
this unit, disturbing the pictures and/or 
sound.
≥ If this unit is adversely affected by 
electromagnetic equipment and stops 
functioning properly, turn this unit off and 
remove the battery or disconnect AC 
adaptor. Then reinsert the battery or 
reconnect AC adaptor and turn this unit 
on.
Do not use this unit near radio 
transmitters or high-voltage lines.
≥ If you record near radio transmitters or 
high-voltage lines, the recorded pictures 
and/or sound may be adversely affected.
Make sure to use the supplied cords and 
cables. If you use optional accessories,  use the cords and the cables supplied 
with them.
Do not extend the cords and the cables.
Do not spray insecticides or volatile 
chemicals onto the unit.
≥
If the unit is sprayed with such chemicals, 
its body may be marred and the surface 
finish may peel off.
≥ Do not leave rubber or plastic products in 
contact with the unit for a long time.
When you use the unit in a sandy or 
dusty place such as a beach, do not let 
sand or fine dust get into the body and 
terminals of the unit.
Also, keep the unit away from sea water.
≥ Sand or dust may damage the unit. (Care 
should be taken when inserting and 
removing a card.)
≥ If sea water splashes onto the unit, wipe 
off the water with a well wrung cloth. Then 
wipe the unit again with a dry cloth.
When carrying the unit, do not drop or 
bump it.
≥ A strong impact can break the unit’s 
casing, causing it to malfunction.
Cleaning
≥ Before cleaning, detach the battery or pull 
the AC cable from the AC outlet, and then 
wipe the unit with a soft, dry cloth.
≥ If the unit is very dirty, dip a cloth in water 
and squeeze firmly, and then wipe the unit 
with the damp cloth. Next, dry the unit with 
a dry cloth.
≥ Use of benzine, paint thinner, alcohol, or 
dishwashing liquid may alter the camera 
body or peel the surface finish. Do not use 
these solvents.
≥ When using a chemical dust cloth, follow 
the instructions that came with the cloth.
Others
Cautions for use
About this unit
The unit and the SD card become 
warm during use. This is not a 
malfunction.
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							144VQT3W31
Do not use the unit for surveillance 
purposes or other business uses.
≥This unit was designed for consumer 
intermittent use. It was not intended for 
continuous use, or for any industrial or 
commercial application resulting in 
prolonged use.
≥ In certain situations, continuous use could 
cause the unit to overheat and cause a 
malfunction. Such use is strongly 
discouraged.
When you are not going to use the unit 
for an extended time
≥ When storing the unit in a cupboard or 
cabinet, it is recommended that you place 
a desiccant (silica gel) in with it.
When disposing of or giving away this 
unit, note that:
≥ Formatting and deletion simply change the 
file management information and cannot 
be used to completely erase the data in 
built-in memory of this unit. The data can 
be recovered using commercially available 
software or the like.
≥ We recommend that you physically format 
the built-in memory before disposing of or 
giving away this unit.
To physically format the built-in memory, 
connect the unit via the AC adaptor, select 
[SETUP]  #[FORMAT MEDIA]  # [Built-
inMemory] from the menu, and then press 
and hold the recording start/stop button on 
the screen below for about 3 seconds. 
When the built-in memory data deletion 
screen appears, select [YES], and then 
follow the on-screen instructions.
≥ Please look after the data in your built-in 
memory carefully. Panasonic will not be 
held responsible in the unlikely case that 
private data is divulged. The battery used in this unit is a 
rechargeable lithium-ion battery. It is 
susceptible to humidity and temperature and 
the effect increases the more the 
temperature rises or falls. In cold areas, the 
full charge indication may not appear or the 
low battery indication may appear about 
5 minutes after starting use. At high 
temperatures, the protection function may 
be triggered, making it impossible to use the 
unit.
Be sure to detach the battery after use.
≥
If the battery is left attached, a minute 
amount of current continues to flow even if 
the unit is off. Keeping the unit in this state 
may result in over discharge of the battery. 
This may result in you not being able to 
use the battery even after it is charged.
≥ The battery should be stored in the vinyl 
bag so metal does not come into contact 
with the terminals.
≥ The battery should be stored in a cool 
place free from humidity, with as constant 
temperature as possible. (Recommended 
temperature: 15 °C to 25 °C (59 °F to 
77 °F), Recommended humidity: 40%RH 
to 60%RH)
≥ Extremely high temperatures or low 
temperatures will shorten the life of the 
battery.
≥ If the battery is kept in high-temperature, 
high-humidity, or oily-smoky places, the 
terminals may rust and cause 
malfunctions.
≥ To store the battery for a long period of 
time, we recommend you charge it once 
every year and store it again after you 
have completely used up the charged 
capacity.
≥ Dust and other matter attached to the 
battery terminals should be removed.
HC-V500M
About the battery
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							145VQT3W31
Prepare spare batteries when going out 
for recording.
≥Prepare batteries enough to last for 3 to 4 
times the period you are planning to 
record for. Cold places such as a ski resort 
can shorten recording time.
If you drop the battery accidentally, 
check to see if the terminals are 
damaged.
≥ Inserting a battery with damaged terminals 
can damage the unit.
Do not throw an old battery into fire.
≥ Heating a battery or throwing it into a fire 
may result in an explosion.
If the operating time is very short even 
after the battery has been recharged, the 
battery has worn out. Please purchase a 
new battery.
≥ If the temperature of the battery is 
extremely high or extremely low, charging 
may take time or the battery may not be 
charged.
≥ If you use the AC adaptor near a radio, 
radio reception may be disturbed. Keep 
the AC adaptor 1 m (3.3 feet) or more 
away from the radio.
≥ When using the AC adaptor, it may 
generate whirring sounds. However, this is 
normal.
≥ After use, be sure to disconnect the AC 
adaptor. (If it is left connected, a minute 
amount of current is consumed.)
≥ Always keep the electrodes of the AC 
adaptor and battery clean. When the status indicator is flashing at a 
particularly fast or slow rate, the 
following should be considered.
Flashing with approx. 4 second period 
(off for approx. 2 seconds, on for approx. 
2 seconds):
≥
When the battery is over discharged or the 
temperature of the battery is too high or 
low. It can be charged, but it may take a 
few hours to complete the charging 
normally.
≥
It will flash in approx. 2 second intervals when 
normal charging resumes. Even in such 
cases, it may start flashing in approx. 
4 second intervals until charging is completed 
depending on the conditions of use.
Flashing with approx. 0.5 second period 
(off for approx. 0.25 second, on for 
approx. 0.25 second):
≥ The battery is not charged. Remove the 
battery from the unit, and try charging 
again.
≥ Check that the terminals of the unit or 
battery are not dirty or covered with a 
foreign object, and connect the battery 
correctly once again. If a foreign object or 
dirt is present, turn off the unit before 
removing.
≥ The battery or environment is at an 
extremely high or low temperature. Wait 
until the temperature has returned to an 
appropriate level and try charging again. If 
you are still unable to charge, there may 
be a fault in the unit, battery or AC 
adaptor.
Off:
≥ Charging has finished.
≥ If the status indicator stays off despite the 
charging being unfinished, there may be a 
fault in the unit, battery or AC adaptor. 
Refer to page 144 for details on the 
battery.About the AC adaptor
About status indicator during 
charging
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							146VQT3W31
About 3D viewing
Anyone who is hyper sensitive to light, 
suffers from heart disease or is otherwise 
unwell should avoid viewing 3D image.
≥Doing may have an adverse affect on 
such medical conditions.
If you feel tired, uncomfortable or 
otherwise strange when viewing 3D 
image, stop viewing at once. 
≥ Continuing to view may cause illness.
≥ Please rest appropriately after stopping 
the viewing.
When viewing 3D images, we recommend 
taking a break every 30 to 60 minutes.
≥ Viewing for extended periods may cause 
eye-fatigue.
Short-sighted or far-sighted persons, 
those with differences in the sight of their 
right and left eyes, and those with 
astigmatism are advised to correct their 
vision by wearing glasses etc.
Stop viewing if you can clearly see a 
double image while viewing a 3D image.
≥ There are differences in the way that 
different people experience 3D images. 
Please correct your sight appropriately 
before viewing 3D image.
≥ You can change the 3D setting of your 
television or 3D output setting of the unit 
to 2D. When disposing of or giving away the SD 
card, note that:
≥
Formatting and deletion of this unit or 
computer only changes the file 
management information and does not 
completely delete the data in the SD card.
≥ It is recommended that the SD card is 
physically destroyed or the SD card is 
physically formatted using this unit when 
disposing of or giving away the SD card.
To physically format the SD card, connect 
the unit via the AC adaptor, select 
[SETUP] #  [FORMAT CARD]  # [YES] 
from the menu, and then press and hold 
the recording start/stop button on the 
screen below for about 3 seconds. When 
the SD card data deletion screen appears, 
select [YES], and then follow the on-
screen instructions.
To physically format the SD card, connect 
the unit via the AC adaptor, select 
[SETUP] #[FORMAT MEDIA]  # [SD 
CARD] from the menu, and then press 
and hold the recording start/stop button on 
the screen below for about 3 seconds. 
When the SD card data deletion screen 
appears, select [YES], and then follow the 
on-screen instructions.
≥ The customer is responsible for the 
management of the data in the SD card.
About 3DAbout the SD card
HC-V500
HC-V500M
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							147VQT3W31
≥When the LCD monitor gets dirty, wipe it 
with a soft cloth such as eye glass cleaner.
≥ Do not touch the LCD monitor with your 
finger nails, or rub or press with strong 
force.
≥ It may become hard to see or hard to 
recognize the touch when the LCD 
protection sheet is affixed.
≥ In a place with drastic temperature 
changes, condensation may form on the 
LCD monitor. Wipe it with a soft cloth such 
as eye glass cleaner.
≥ When the unit has become very cold, for 
example due to storage in a cold area, its 
LCD monitor will be slightly darker than 
usual immediately after the unit is turned 
on. The normal brightness will be restored 
when the unit’s internal temperature rises.
After you have set up the Face Recognition 
function, personal information will be held in 
this unit and included in recorded images.
≥ When the unit is serviced, or given away/
disposed of, the personal information 
should be deleted in the interests of 
protecting personal information. ( l98)
Indemnity
≥ Information, including personal 
information, may be changed or lost as a 
result of mistaken operation, static 
electricity effects, accident, breakage, 
repair or other handling.
It should be noted before use that 
Panasonic does not accept any  responsibility for direct or indirect 
problems which occur as the result of the 
change to or loss of the information 
including personal information.
When condensation forms on the unit, the 
lens will cloud up and the unit may not work 
properly. Make every effort to ensure that 
condensation does not form. If it does form, 
take the actions described below.
Causes of condensation
Condensation takes place when the 
ambient temperature or humidity is 
changed as follows.
≥ When this unit is brought inside from the 
cold (e.g. a ski slope) to a warm room.
≥ When this unit is moved from an 
air-conditioned car to outside.
≥ When a cold room has been warmed up 
quickly.
≥ When cool wind from an air conditioner is 
directly blown onto this unit.
≥ After rain showers.
≥ When this unit is in a very humid place 
where the air is thick with steam. (e.g. a 
heated swimming pool)
Helpful hint
If, for example, you have used this unit for 
recording on a ski slope and are taking it into 
a heated room, place the unit inside a plastic 
bag, remove as much of the air from inside 
the bag as possible, then seal the bag. 
Leave the unit for about an hour in the room 
so the temperature of the unit is close to the 
ambient temperature of the room, then use 
it.
LCD monitor
Extremely high precision technology is 
employed to produce the LCD Monitor 
screen featuring a total of approximately 
230,000 dots. The result is more than 
99.99% effective dots with a mere 0.01% 
of the dots inactive or always lit. 
However, this is not a malfunction and 
does not affect the recorded picture.
About personal information
About condensation
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							148VQT3W31
∫Carefully observe copyright 
laws
Whatever you have recorded and created 
can be used for your personal 
entertainment only. Under copyright 
laws, other materials cannot be used 
without obtaining permission from the 
holders of the copyrights.
∫Licenses
≥SDXC Logo is a trademark of SD-3C, 
LLC.
≥ “AVCHD”, “AVCHD Progressive” and the 
“AVCHD Progressive” logo are trademarks 
of Panasonic Corporation and Sony 
Corporation.
≥ Manufactured under license from Dolby 
Laboratories. Dolby and the double-D 
symbol are trademarks of Dolby 
Laboratories.
≥ HDMI, the HDMI Logo, and High-
Definition Multimedia Interface are 
trademarks or registered trademarks of 
HDMI Licensing LLC in the United States 
and other countries.
≥ VIERA Link
™ is a trademark of Panasonic 
Corporation.
≥ EZ Sync
™ is a trademark of Panasonic 
Corporation.
≥ HDAVI Control
™ is a trademark of 
Panasonic Corporation.
≥ x.v.Color
™ is a trademark.
≥ Microsoft®, Windows® and Windows 
Vista® are either registered trademarks or 
trademarks of Microsoft Corporation in the 
United States and/or other countries.
≥ Microsoft product screen shot(s) reprinted 
with permission from Microsoft 
Corporation.
≥ IBM and PC/AT are registered trademarks 
of International Business Machines 
Corporation of the U.S. ≥
Intel
®, Pentium®, Celeron® and 
Intel®Core™ are trademarks of Intel 
Corporation in the U.S. and/or other 
countries.
≥ AMD Athlon
™ is a trademark of Advanced 
Micro Devices, Inc.
≥ iMovie, Mac and Mac OS are trademarks 
of Apple Inc. registered in the U.S. and 
other countries.
≥ Other names of systems and products 
mentioned in these instructions are 
usually the registered trademarks or 
trademarks of the manufacturers who 
developed the system or product 
concerned.
This product is licensed under the AVC 
patent portfolio license for the personal and 
non-commercial use of a consumer to (i) 
encode video in compliance with the AVC 
Standard (“AVC Video”) and/or (ii) decode 
AVC Video that was encoded by a consumer 
engaged in a personal and non-commercial 
activity and/or was obtained from a video 
provider licensed to provide AVC Video. No 
license is granted or shall be implied for any 
other use. Additional information may be 
obtained from MPEG LA, LLC. 
See http://www.mpegla.com
.
Others
About copyright
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							149VQT3W31
≥SD cards are only mentioned with their main memory size. The stated times are the 
approximate recordable times for continuous recording.
A Favors image quality
B Favors Recording time
≥ If recording for long periods, prepare batteries for 3 or 4 times the period you wish to record 
for. ( l22)
≥ The default setting is [HG] Mode.
≥ Maximum continuously recordable time for one scene: 6 hours
≥ The recording is paused once when the recording time for one scene exceeds 6 hours, and 
the recording will automatically  resume after a few seconds.
≥ The recordable time may be reduced if recording with a lot of action is recorded or 
recording of short scene is repeated.
≥ Use time in the row of 4 GB in above table as a guideline for the time that can be copied 
onto one DVD disc (4.7 GB).
Others
Recording modes/approximate 
recordable time
Recording mode[1080/60p][1080/60i]
[HA][HG][HX][HE]
Picture size/
Frame rate1920k1080/
60p1920k1080/
60i1920k1080/
60i1920k1080/
60i1920k1080/
60i
SD card 4GB
19min 30min 40min 1h 1h30min
16 GB 1h20min 2h 2h40min 4h10min 6h40min
64 GB 5h20min 8h30min 11h
16 h 50 min 27 h 30 min
Built-in 
memory 16 GB
1h20min 2h 2h40min 4h10min 6h40min
Recording mode[iFrame]
Picture size/
Frame rate960 k540/
30p
SD card 4GB
19 min
16 GB 1h20min
64 GB 5h20min
Built-in 
memory 16 GB
1h20min


HC-V500M
HC-V500M
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							150VQT3W31
≥SD cards are only mentioned with their main memory size. The stated number is the 
approximate number of recordable pictures.
≥ The number of recordable pictures depends on the subject being recorded.
≥ Maximum number of recordable pictures that can be displayed is 9999. If the number of 
recordable pictures exceeds 9999, R 9999+ is displayed. The number will not change 
when the picture is taken until the number of recordable pictures is 9999
 or less.≥The memory capacity indicated on the label of an SD card is the total of the capacity for 
copyright protection and management and the capacity that can be used on the unit, a PC 
etc.
Others
Approximate number of recordable 
pictures
Picture size1856k 1392640k4802064k 1376
Aspect ratio4:33:2
SD card
4GB 2500 28000 2300
16 GB105001180009500
64 GB4300047500039000
Built-in memory16 GB105001180009500
Picture size2304k12961920k1080Aspect ratio16:9
SD card4GB 2300 310016 GB 9500 1300064 GB39000 52000
Built-in memory16 GB 9500 13000
2.6M0.3M2.8M
HC-V500M
3M2.1M
HC-V500M
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