Panasonic Hc V500 Owners Manual

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≥To use the software, log on as an Administrator or as user name for standard user account 
(only for Windows 7/Windows Vista).
The software cannot be used with the user name for a guest account.
(On the PC)
Select [Start]  # [All Programs]  # [Panasonic] # [HD Writer AE 4.0]  # 
[HD Writer AE].
≥ For details on how to use the software applications, read the PDF operating instructions of 
the software.
Reading the operating instructions of the software 
applications
≥You will need Adobe Acrobat Reader 5.0 or later or Adobe Reader 7.0 or later to read the 
PDF operating instructions.
Select [Start]  # [All Programs]  # [Panasonic]  # [HD Writer AE 4.0]  # 
[Operating Instructions].
With a PC
Starting HD Writer AE 4.0
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≥HD Writer AE 4.0 is not available for Mac.
≥ iMovie’11 supported. For details about iMovie’11, please contact Apple Inc.
≥ iMovie’11 is not compatible with 1080/60p. 1080/60p scenes cannot be imported to a Mac.
jFor users who have  , it cannot acquire the scenes recorded in 1080/60p. 
Record in normal recording mode when importing to Mac.
j For users who have  , convert the scene with [ ] before 
importing. ( l108)
∫ Operating environment
≥Even if the system  requirements mentioned in this owner’s manual are fulfilled, some PCs 
cannot be used.
≥ The USB equipment operates with the driver installed as standard in the OS.
≥ Supplied CD-ROM is available for Windows only.
∫ Copying still pictures on PC
1Connect this unit to a PC via the supplied USB cable.≥The USB function selection screen will appear.
2Touch [PC] on the screen of this unit.≥This unit is automatically recognized as an external drive of Mac.
≥ When you select an option other than [PC], reconnect the USB cable.
≥ When using the battery, the LCD monitor turns off after about 5 seconds. Touch the screen 
to turn the LCD monitor on.
3Double-click [CAM_SD] displayed on the desktop.≥For users who have  , [CAM_SD] and [CAM_MEM] are displayed on the 
desktop.
≥ Files are stored in [100CDPFQ] or [102CDPFR] folder etc. in the [DCIM] folder.
4Using a drag-and-drop operation, move the pictures you want to 
acquire or the folder storing those pictures to any different folder on 
the PC.
∫ To disconnect USB cable safely
Drag [CAM_SD] disk icon to the [Trash], and then disconnect the USB cable.
≥For users who have  , [CAM_SD] and [CAM_MEM] are displayed on the desktop.
With a PC
If using Mac
PCMac
OSMac OS X 10.7.2
CPUIntel Core 2 Duo or better
RAM2 GB or more
InterfaceUSB port
Other 
requirementsMouse or equivalent pointing device
HC-V500
HC-V500M
HC-V500M
HC-V500M
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* only∫Recording indications
Others
Indications
Motion Picture Recording Mode Still Picture Recording Mode
HC-V500M
0h00m00sR 1h20m1h30m
1/100OPEN
MF
NOV  15 201212:34PM0dB
+11h30m
1/100OPEN
MF
NOV  15 201212:34PM0dB
+1MEGA

R 3000
PRE-REC3M
A
////////
Intelligent Auto Mode ( l36)
Manual Mode ( l77)
///////// //
Scene Mode ( l63)
¥ /; (Red) Recording
; (Green) Recording pause
0h00m00s Elapsed recording time 
(l 31)
(“h” is an abbreviation for hour, “m” for 
minute and “s” for second.) Remaining battery power 
(l 22)
1h30m Remaining battery time 
(l 22)
Built-in memory recording 
possible status
*
 (White) Card recording possible 
status
 (Green) Recognizing the card
/////
Motion Picture Recording Mode ( l65)
MNL
R 1h20m Remaining time for motion 
picture recording ( l31)
Relay Recording ( l65)
*
///
Power LCD ( l46)
// / /
Image Stabilizer ( l51)/Optical Image 
Stabilizer Lock ( l55)
(White) Still picture recording icon
(Red) Recording still picture
R3000 Remaining number of still 
pictures (l34)
// / / /
Number of recording pi xels for still pictures 
( l 34, 74, 75, 82)
In Playback Mode, the picture size is not 
displayed for still pictures recorded with 
other products that have different picture 
sizes from the sizes shown above.
Ø10/ Ø2 Self-Timer Recording ( l60)
MEGA OIS ( l33)A+2+1-1
2.6M0.3M2.8M3M2.1M0.2M
MEGA
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B
PRE-REC ( l57)
Zoom Microphone ( l71)
Wind Noise Canceler ( l71)
Picture Adjustment ( l73)
Digital Cinema Color (l 70)
AF/AE tracking ( l54)
Touch Zoom ( l53)
Touch Shutter ( l55)
MF Manual Focus ( l80)
// / / /
White Balance ( l78)
1/100 Shutter Speed ( l79)
OPEN/F2.0 Iris value (l79)
0dB Gain value (l79)
±  (White)/ ¥ (Green)/ / / / /
Focus indication ( l33)
Hi-Speed Burst Shooting 
( l 75)
AF assist lamp ( l76)
PRE-REC
AW B
C
Display Touch Menu ( l27)
Backlight Compensation 
( l 61)
Tele Macro ( l61)
Intelligent Contrast Control 
( l 57)
Microphone Level ( l72)
// Video Light ( l59)
/ Smile Shot ( l58)
/ Fade (White), Fade (Black) 
(l 57)
Color Night Rec function 
( l 62)
Intelligent Exposure (l 61)
// Photo light ( l59)
/ Photo light Level ( l60)
Red-Eye Reduction ( l60)
World time setting ( l42)
NOV 15 2012 Date indication (l 28)
12:34PM Time indication ( l28)
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∫Playback indications ∫Indication of connection to 
other devices
∫ Confirmatory indications
∫ Confirmatory indications when 
a DVD burner is connected
1/;/5 // 6// 7/8 /9 /: /
D /E /;1 /2;
Display during playback ( l39, 81)
0h00m00s Playback Time ( l39)
No.10 Scene Number
Repeat Playback ( l83)
Resume Playback ( l84)
100-0001 Still picture folder/file name
Protected motion pictures/
still pictures (l98)
/// /
Play mode selection display ( l38)
Relay-recorded scene 
( l 65)
*
Still picture recorded using 
Smile Shot (l 58)
Scenes saved with Highlight 
Playback ( l91)
Scenes that have facial 
recognition ( l98)
1080/60i
Accessing the card ( l118 ,  
129)
Accessing the built-in memory 
( l 118, 129)
*
– – (Time 
display) The built-in battery is low. 
(
l 28)
Warning for recording of 
yourself ( l29)
SD card is not inserted or is 
non-compatible.
Disc Playback ( l114)
Scene copied in [Standard] ([XP])
Scene copied in [Standard] ([SP])
/// ///
Disc type ( l11 0 )
XP
SP
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Major confirmation/error messages to be indicated on the screen in text.
*  only
Others
Messages
PERIODICALLY MAKE BACK UP OF DATA IN BUILT-IN MEMORY.*
We recommend backing up important recorded motion pictures and still pictures 
periodically to a PC, DVD disc etc. to protect it. (l110, 120) This message does not 
indicate that there is a problem with this unit.
CHECK CARD.
This card is not compatible or it cannot be recognized by the unit.
If this message appears even though motion pictures and still pictures are recorded on an 
SD card, the card may be unstable. Reinsert the SD card, then turn the unit off and then 
on again.
THIS BATTERY CANNOT BE USED.
≥ Use a battery that is compatible with this unit. ( l20)
If using a Panasonic battery compatible with this unit, remove the battery and then 
insert it again. If the message appears even after repeating this several times, this unit 
needs repair. Detach the power and contact consumer support. ( l159, 160, 161). Do 
not attempt to repair it by yourself.
≥ You are attempting to connect an AC adaptor not compatible with this unit. Use the 
supplied AC adaptor. ( l21)
PLEASE CHECK EXTERNAL DRIVE OR DISC.
A disc that cannot be used when connecting the unit to the DVD burner has been inserted, 
or the DVD burner is not recognized proper ly. Connect the USB Connection Cable again 
and insert a disc to copy the data. ( l11 0 )
HC-V500M
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About recovery
If faulty management information is found, the messages may appear and a repair is 
performed. (Repairing may take time depending on the error.)
≥ is displayed when abnormal management information is detected when the scenes 
are displayed in thumbnail.  To perform the repair, touch the scene with   in the 
thumbnail, and start the playback.
≥ Use a sufficiently charged battery or the AC adaptor.
≥ Depending on the condition of the data, it may not be possible to completely repair the 
data.
≥ If recovery fails, it will not be possible to play back scenes recorded before the unit turned 
off.
≥ When data recorded on another device is recovered, it may not be possible to play back 
the data on this unit or the other device.
≥ If recovery fails, turn the unit off and on again after waiting a while. If recovery fails 
repeatedly, format a media on the unit. Please be aware that if a media is formatted, then 
all the data recorded on the media will be erased.
≥ If the thumbnail information is recovered, displaying the thumbnails may become slower.
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∫It is not a malfunction in following cases
Others
Troubleshooting
A clicking sound is 
heard when the unit is 
shaken. ≥
This is the sound of the lens moving and is not a defect.
This sound will no longer be heard when the unit is turned 
on and change the mode to   or  .
Object seems to be 
warped. ≥
Object seems to be warped slightly when the object 
moves across the image very fast, but this is because the 
unit is using MOS for the image sensor. This is not a 
malfunction.
White round spots like 
soap bubbles appear on 
the recorded picture. ≥
If you take a picture with 
the Photo light in a dark 
place or indoors, white 
round spots may appear 
on the picture caused by 
the Photo light reflecting 
of particles of dust in the 
air. This is not a malfunction.
A characteristic of this is that the number of round spots 
and their position differ in every picture.
Power
ProblemCheck points
This unit cannot be 
turned on.
This unit does not stay 
on long enough.
Battery runs down 
quickly. ≥
Charge the battery again to ensure it is sufficiently 
charged. ( l21)
≥ In cold places, the battery using time becomes shorter.
≥ The battery has a limited life. If the operating time is still 
too short even after the battery is fully charged, the 
battery has worn out and needs to be replaced.
This unit is turned off 
automatically. ≥
If the unit turns off when you turn off the power to the TV 
using the TV remote control, the VIERA Link is at work. If 
you are not using the VIERA Link, set [VIERA Link] to 
[OFF]. ( l105)
≥ When this unit is connected to a DVD burner to copy or 
play back images (a disc is being accessed), the unit 
turns off automatically if the USB Connection Cable is 
removed.
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This unit cannot be 
operated though it is 
turned on.
This unit does not 
operate normally.≥
Remove the battery or AC adaptor, wait about 1 minute 
and then reconnect the battery or AC adaptor. Then 
about 1 minute later, turn on the unit again. (Conducting 
the above operation while the media is being accessed 
may damage the data on the media.)
≥ If normal operation is still not restored, detach the power 
connected, and contact consumer support. ( l159, 160, 
161)
“ERROR OCCURRED. 
PLEASE TURN UNIT 
OFF, THEN TURN ON 
AGAIN.” is displayed. ≥
The unit has automatically detected an error. Restart the 
unit by turning the unit off and on.
≥ The unit will be turned off in about 1 minute if the unit is 
not turned off and on.
≥ Repair is needed if it is repeatedly displayed even if it is 
restarted. Detach the power connected, contact 
consumer support. ( l159, 160, 161) Do not attempt to 
repair the unit by yourself.
Indication
ProblemCheck points
Remaining battery 
indication is not 
displayed properly. ≥
The remaining battery capacity indication is an 
approximation.
If the remaining battery capacity indication is not 
displayed correctly, fully charge the battery, discharge it 
and then charge it again.
Recording
ProblemCheck points
The unit arbitrarily stops 
recording. ≥
Use an SD card that can be used for motion picture 
recording. ( l23)
≥ The recordable time may have shortened due to the 
deterioration of the data writing speed or repeated 
recording and deletion. Using the unit, format the SD card 
or built-in memory. ( l48)
≥ If [AGS] is [ON], record in the normal horizontal position 
or set [AGS] to [OFF]. ( l70)
Auto Focus function 
does not work. ≥
Switch to Intelligent Auto Mode.
≥ If you are trying to record a scene which is hard to bring 
into focus in Auto Focus Mode, use the Manual Focus 
Mode to adjust the focus. ( l37, 80)
Power
ProblemCheck points
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Color balance of images 
is strange when 
recording in a place 
such as a gymnasium.≥
In a place with multiple light sources, such as a 
gymnasium or a hall, set the White Balance setting to 
 (Indoor mode 2). If you cannot record clearly with the 
 (Indoor mode 2), set it to   (Manual adjustment 
mode). ( l78)
Color or brightness of 
the image changes, or 
you may see horizontal 
bars in the image.
The LCD monitor flickers 
indoors. ≥
Color or brightness of the image may change, or you may 
see horizontal bars in the image when the object is 
recorded under fluorescent light, mercury light or sodium 
light, etc., but this is not a malfunction.
≥ In Motion Picture Recording Mode, record in Intelligent 
Auto Mode or set the shutter speed to 1/60 in areas 
where the power supply frequency is 60 Hz, or 1/100 in 
areas of 50 Hz.
≥ In Still Picture Recording Mode, this will not affect the 
recorded image.
Playback
ProblemCheck points
Scenes/still pictures 
cannot be played back. ≥
Any scenes/still pictures where the thumbnails are 
displayed as   cannot be played back.
Scenes cannot be 
deleted. ≥
Release the protect setting. (l 98)
≥ Any scenes/still pictures where the thumbnails are 
displayed as   cannot be deleted. If the scenes/still 
pictures are unnecessary, format the media to erase the 
data. ( l48) Please be aware that if a media is formatted 
then all the data recorded on the media is erased and 
cannot be recovered. Back up important data on a PC, 
disc etc.
With other products
ProblemCheck points
Although this unit is 
correctly connected to a 
TV, images cannot be 
seen.
The images are 
squeezed horizontally. ≥
Please read the operating instructions of your TV and 
select the channel that matches the input used for the 
connection.
≥ Change the [TV ASPECT] setting to match the aspect 
ratio of the TV. ( l103)
≥ Change the setting of the unit depending on the cable 
connecting to the TV. ( l104)
Recording
ProblemCheck points
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