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Panasonic Global Voip Telephone Bb-gt1500, Bb-gt1540 Operating Instructions
Panasonic Global Voip Telephone Bb-gt1500, Bb-gt1540 Operating Instructions
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A Service 71For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Using A service features A service offers not only IP phone features but other various features such as ringtones, text messages, community directory, and more. For further information, visit the A website at www.joip.com Importing downloaded phonebook items to the handset N You can add and edit phonebook items by accessing your account on the A website (www.joip.com), then downloading your web phonebook to the base unit. “New phonebook” is displayed after new phonebook items are downloaded. Import them to a handset. 1{C} i {MENU} 2{V}/{^}: “Import phonebook” 3{SELECT} Note: L“New phonebook” disappears from all handsets’ displays after the handset imported the phonebook items. Other handset users can import the phonebook items separately. Importing downloaded ringtones to the handset N You can download a maximum of 3 ringtones to the base unit using the A website (www.joip.com). After new ringtones are downloaded, “New ringer” is displayed on the handset. You can import these ringtones to the handset. A maximum of 3 imported ringtones can be stored in a handset at one time. You can also set them as the handset ringer(s). 1{MENU} i {#}{1}{7}{0} 2{V}/{^}: Select the desired ringtone. 3{SELECT} L“Receiving” is displayed on the handset while importing. LWhen the item has been imported, “Completed” is displayed. 4To assign the ringtone to a line: {V}/{^}: “Yes” i {SELECT} Not to assign the ringtone to a line: {V}/{^}: “No” i {SELECT} i Go to step 6. 5{V}/{^}: Select the desired line. LTo import other ringtones, repeat from step 2. 6{OFF} Note: L“New ringer” disappears from all handset displays after step 1. Other handset users can import the ringtones separately. LTo assign a ringtone to a line later, see page 53. LTo use a ringtone for a ringer ID of a handset phonebook item, see page 39, 40. LTo use a ringtone for the alarm, see page 54. LIn step 3, if “Overwrite?” is displayed, 3 ringtones have already been imported. To overwrite with the new one, select a ringtone you do not need. i {OK} LIf the overwritten ringtone was used for: – a handset ringer, “Tone 1” (landline) or “Tone 2” (IP line) is used instead GT15xx.book Page 71 Monday, June 4, 2007 8:52 AM
A Service 72For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com – a ringer ID of a handset phonebook item, the ringer set on page 53 is used instead – the alarm, “Tone 1” is used instead LDownloaded ringtones are temporarily stored in the base unit. When a 4th ringtone is downloaded to the base unit, it replaces the oldest one. All ringtones will be erased by pressing {IP RESET} (page 76). A text messages N You can view the A text messages using a handset. The unit can receive a maximum of 88 messages. The number of received messages may decrease depending on the size of each message as follows: *1 The maximum number of characters per message Note: LThe unit erases the oldest message when the message memory is full. We recommend you protect the messages you want to keep (page 72). Viewing A text messages When new text messages have been received: –“New joip message” is displayed if the A text message alert is on (page 73). – The message indicator on the handset also flashes slowly if both the A text message alert and the message alert for the Voice Mail or answering system are on (page 64, 66). 1{MENU} i {#}{3}{6}{0} LThe numbers of the new messages and total messages are displayed. 2{V}/{^}: Select the desired item. i {OK} LTo view another text message, press {BACK} and repeat step 2. 3{OFF} Note: LA Q is displayed in the message list for a message which has already been viewed by any handset. LIf an arrow (>) is displayed, some information is not shown. Push the joystick right to see the remaining information. To return to the previous display, push the joystick left. L“New joip message” disappears from all handset displays after viewing all new A text messages. Protecting a A text message You can protect a maximum of 8 messages. When the message memory is full, protected messages are not erased until you release the protection. Press {PROTECT} while viewing a message. LTo release the protection, press {PROTECT} again. Erasing a A text message 1While viewing the message list or message, press {ERASE}. 2{V}/{^}: “Yes” 3{SELECT} i {OFF} Erasing all A text messages You can erase all text messages except protected messages (page 72). Size of messageMaximum number of messages 320 characters *114 12 or less characters88 GT15xx.book Page 72 Monday, June 4, 2007 8:52 AM
A Service 73For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com 1{MENU} i {#}{3}{6}{0} 2While viewing the number of the total text messages, press {ERASE} 3{V}/{^}: “Yes” 4{SELECT} i {OFF} Turning the A text message alert on/off You can select whether or not “New joip message” is displayed on the handset when new A messages have been received. The default setting is “On”. 1{MENU} i {#}{3}{6}{1} 2{V}/{^}: Select the desired setting. 3{SAVE} i {OFF} “joip service” menu N Some A services such as Voice Mail can be accessed from the “joip service” menu using the handset. This menu can be downloaded from A. Select the desired service from the “joip service” menu. The access number is automatically dialed via the IP line. For further information about the services, visit www.joip.com 1{MENU} i {#}{5}{3}{0} LThe available menu is displayed. 2{V}/{^}: Select the desired item. i {SELECT} LThe unit dials to access the service. 3When finished, press {OFF}. GT15xx.book Page 73 Monday, June 4, 2007 8:52 AM
Useful Information 74For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Belt clip You can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip To remove the belt clip While pressing the top of the clip (A), pull the right edge in the direction of the arrow (B). Additional accessories Sales and support information LTo order replacement accessories, call 1-800-332-5368. LTTY users (hearing or speech impaired users) can call 1-866-605- 1277. Headset (optional) Connecting a headset to the handset allows for hands-free phone conversations. We recommend using the Panasonic headset noted on page 8. LHeadset shown is KX-TCA86. Wall mounting (optional) By purchasing the optional wall mounting adaptor PQKL10078Z1, you can mount the base unit on a wall. AB GT15xx.book Page 74 Monday, June 4, 2007 8:52 AM
Useful Information 75For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Registering a handset The included handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, register the handset. Important: LIf you have already deregistered the handset, perform steps 2 and 3 only. 1Handset: {MENU} i {#}{1}{3}{0} 2Base unit: BB-GT1500 Press and hold {HANDSET LOCATOR} until the STATUS indicator flashes in red. BB-GT1540 Press and hold {LOCATOR} until the registration tone sounds and the STATUS indicator flashes in red. LIf all registered handsets start ringing, stop ringing by pressing the same button. Then repeat this step. LAfter the STATUS indicator starts flashing in red, the rest of the procedure must be completed within 90 seconds. 3Handset: {OKL} LWhen the handset has been registered successfully, _ will change to w. If the key tone is turned on (page 50), a confirmation tone will be heard. Registering an additional handset See page 8 for information on the available model. Start from step 2. Deregistering a handset 1 {MENU} i {#}{1}{3}{1} 2{3}{3}{5} i {OK} 3{V}/{^}: Select the handset you want to cancel. i {SELECT} 4{V}/{^}: “Yes” i {SELECT} LWhen you cancel a different handset than the one you are now using, press {OFF} to exit. BB-GT1540 1Press and hold {LOCATOR} until the registration tone sounds and the STATUS indicator flashes in red. 2Press and hold the handset number ({1} - {8}) that you want to cancel until a confirmation tone sounds. Handset Base unit GT15xx.book Page 75 Monday, June 4, 2007 8:52 AM
Useful Information 76For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com IP RESET button Using the {IP RESET} button on the bottom of the base unit, you can reset the Internet connection settings. – DHCP connection mode is returned to “On” (default). – If you set the static IP address and other settings (“Subnet mask”, “Default gateway”, “DNS1”, “DNS2”), they are erased. – The Terms of Use for the A services you previously agreed to is canceled. You need to agree to it again using the handset. 1Make sure that the AC adaptor is connected. Press and hold {IP RESET} for about 7 seconds with a pointed object such as a pen. 2“Please read joip Terms of Use. Agree?” is displayed on the handset. Read the Terms of Use for the A services on the included leaflet or at www.joip.com and press {YES}. 3Wait until the STATUS indicator turns green. LIf necessary, set the Internet connection settings again (page 29). Note: LRingtones and phonebook data downloaded from the A website (www.joip.com) to the base unit are erased. If necessary, import ringtones and phonebook data to the handset before pressing {IP RESET} (page 71). LA text messages are not affected. LEntries in the handset phonebook, caller list, and redial list are not affected. LThe unit’s settings (excluding internet connection settings) are not reset to default. IP RESET {IP RESET} GT15xx.book Page 76 Monday, June 4, 2007 8:52 AM
Useful Information 77For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Error messages If the unit detects a problem, one of the following messages is shown on the handset display. Display messageCause/solution BusyLThe called handset or base unit is in use. LPrivacy mode is on for the call you tried to join (page 34). LOther units are in use and the system is busy. Try again later. LThe line is in use. Wait until i or S disappears from the handset display. Free calls! Plug internet cable. www.joip.comLConfirm the Ethernet cable is properly connected (page 17). LCheck the base unit’s IP address using the handset: {MENU} i {#}{5}{0}{1} If necessary, change the base unit’s static IP address (page 29). LCheck your network devices’ (router, modem, etc.) connections. If the connections are made properly but the problem persists, check your network devices’ (router, modem, etc.) settings. LIf you cannot access Internet Web pages using your computer, check to see if your Internet service provider is having connection issues in your area. LCheck your device connections with the installation instructions (page 17). The order in which you turn on the devices is important. LMany installation issues can be resolved by resetting all the equipment. First, shut down your modem, router, base unit, and computer. Then turn the devices back on one at a time in this order: modem, router, base unit, computer. LFor more troubleshooting help, visit www.joip.com or contact the A service provider. LYou have not received the A number. Install the base unit to your local network (page 17, 28). GT15xx.book Page 77 Monday, June 4, 2007 8:52 AM
Useful Information 78For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Error!!LThe handset’s registration has failed. Move the handset and base unit away from all electrical appliances and try again. L8 handsets have already been registered to the base unit. A previously deregistered handset number may still be retained in the base unit. To register an additional handset, erase an unnecessary handset number (page 75). LThe software update of the base unit has failed. Confirm that the IP line is not being used, and try again (page 55). FailedLThe handset you tried to copy phonebook items to is in use. LThe handset you tried to copy phonebook items to is out of area. IncompleteLThe destination handset’s phonebook memory is full. Erase unnecessary items from the destination handset’s phonebook (page 41). Invalid. Please register to the base unitLThe handset is not registered to the base unit. Register the handset (page 75). Invalid settingLThe Internet connection settings are not correct. Enter the correct settings (page 29). joip message Memory EmptyLThere are no A text messages (page 72). Memory full *1LThe message memory for the answering system is full. Erase unnecessary messages (page 59). Memory full. Memory limited to 8 MSGs.LThe maximum number of A text messages you can protect is 8. To release a protected text message, see page 72. Messages full *1LThe message memory for the answering system is full. Erase unnecessary messages (page 59). Display messageCause/solution GT15xx.book Page 78 Monday, June 4, 2007 8:52 AM
Useful Information 79For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com No items storedLYour phonebook or redial list is empty. LThere is no downloaded data (phonebook data, ringtone data, or A service menu data) in the base unit. LThe unit is not registered to the A service. Check the connections (page 17) and confirm the STATUS indicator lights in green (page 22). No link to base. Move closer to base, try again.LThe handset has lost communication with the base unit. Move closer to the base unit, and try again. LUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. LThe handset’s registration may have been canceled. Re-register the handset (page 75). Phonebook Memory fullLThere is no space to store new items in the phonebook. Erase unnecessary items (page 41). Please lift up and try again.LA handset button was pressed while the handset was on the base unit or charger. Lift the handset and press the button again. Please read joip Terms of Use. Agree?LYou have not agreed to the Terms of Use for the A services. To use the A IP line, you need to agree to it using the handset (page 18). Protected MSG is not erasable.LThe protected messages remain. All other messages are erased. This message contains unrecognized characters.LThe characters the unit cannot recognize are replaced with “_”. *1 BB-GT1540 Display messageCause/solution GT15xx.book Page 79 Monday, June 4, 2007 8:52 AM
Useful Information 80For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Troubleshooting General use ProblemCause/solution The unit does not work.LMake sure the battery is installed correctly and fully charged (page 18, 20). LCheck the connections (page 17). LUnplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. LThe handset has not been registered to the base unit. Register the handset (page 75). l I cannot hear a dial tone for the IP line.LConfirm the Ethernet cable is properly connected (page 17). LYou have not agreed to the Terms of Use for the A services. To use the A IP line, you need to agree to it using the handset (page 18). LCheck the base unit’s IP address using the handset: {MENU} i {#}{5}{0}{1} If necessary, change the base unit’s static IP address (page 29). LCheck your network devices’ (router, modem, etc.) connections. If the connections are made properly but the problem persists, check your network devices’ (router, modem, etc.) settings. LMany installation issues can be resolved by resetting all the equipment. First, shut down your modem, router, base unit, and computer. Then turn the devices back on one at a time in this order: modem, router, base unit, computer. LIf you cannot access Internet Web pages using your computer, check to see if your Internet service provider is having connection issues in your area. LFor more troubleshooting help, visit www.joip.com or contact the A service provider. GT15xx.book Page 80 Monday, June 4, 2007 8:52 AM