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Panasonic Global Voip Telephone Bb-gt1500, Bb-gt1540 Operating Instructions

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    							A Service
    71For product assistance, visit www.panasonic.com/help
    For A assistance, visit www.joip.com
    Using A service 
    features
    A service offers not only IP phone 
    features but other various features such 
    as ringtones, text messages, community 
    directory, and more. For further 
    information, visit the A website at 
    www.joip.com
    Importing downloaded 
    phonebook items to the 
    handset N
    You can add and edit phonebook items 
    by accessing your account on the A 
    website (www.joip.com), then 
    downloading your web phonebook to the 
    base unit.
    “New phonebook” is displayed after 
    new phonebook items are downloaded. 
    Import them to a handset.
    1{C} i {MENU}
    2{V}/{^}: “Import phonebook”
    3{SELECT}
    Note:
    L“New phonebook” disappears from 
    all handsets’ displays after the 
    handset imported the phonebook 
    items. Other handset users can import 
    the phonebook items separately.
    Importing downloaded 
    ringtones to the handset N
    You can download a maximum of 3 
    ringtones to the base unit using the A 
    website (www.joip.com). After new 
    ringtones are downloaded, “New 
    ringer” is displayed on the handset. 
    You can import these ringtones to the 
    handset. A maximum of 3 imported 
    ringtones can be stored in a handset at one time. You can also set them as the 
    handset ringer(s).
    1{MENU} i {#}{1}{7}{0}
    2{V}/{^}: Select the desired ringtone.
    3{SELECT}
    L“Receiving” is displayed on the 
    handset while importing.
    LWhen the item has been 
    imported, “Completed” is 
    displayed.
    4To assign the ringtone to a line:
    {V}/{^}: “Yes” i {SELECT}
    Not to assign the ringtone to a line:
    {V}/{^}: “No” i {SELECT} i 
    Go to step 6.
    5{V}/{^}: Select the desired line.
    LTo import other ringtones, repeat 
    from step 2.
    6{OFF}
    Note:
    L“New ringer” disappears from all 
    handset displays after step 1. Other 
    handset users can import the 
    ringtones separately.
    LTo assign a ringtone to a line later, see 
    page 53.
    LTo use a ringtone for a ringer ID of a 
    handset phonebook item, see page 
    39, 40.
    LTo use a ringtone for the alarm, see 
    page 54.
    LIn step 3, if “Overwrite?” is 
    displayed, 3 ringtones have already 
    been imported. To overwrite with the 
    new one, select a ringtone you do not 
    need. i {OK}
    LIf the overwritten ringtone was used 
    for:
    – a handset ringer, “Tone 1” 
    (landline) or “Tone 2” (IP line) is 
    used instead
    GT15xx.book  Page 71  Monday, June 4, 2007  8:52 AM 
    						
    							A Service
    72For product assistance, visit www.panasonic.com/help
    For A assistance, visit www.joip.com
    – a ringer ID of a handset phonebook 
    item, the ringer set on page 53 is 
    used instead
    – the alarm, “Tone 1” is used 
    instead
    LDownloaded ringtones are 
    temporarily stored in the base unit. 
    When a 4th ringtone is downloaded to 
    the base unit, it replaces the oldest 
    one. All ringtones will be erased by 
    pressing {IP RESET} (page 76).
    A text messages N
    You can view the A text messages 
    using a handset.
    The unit can receive a maximum of 88 
    messages. The number of received 
    messages may decrease depending on 
    the size of each message as follows:
    *1 The maximum number of characters 
    per message
    Note:
    LThe unit erases the oldest message 
    when the message memory is full. We 
    recommend you protect the 
    messages you want to keep (page 
    72).
    Viewing A text messages
    When new text messages have been 
    received:
    –“New joip message” is displayed if 
    the A text message alert is on 
    (page 73).
    – The message indicator on the handset 
    also flashes slowly if both the A text 
    message alert and the message alert for the Voice Mail or answering 
    system are on (page 64, 66).
    1{MENU} i {#}{3}{6}{0}
    LThe numbers of the new 
    messages and total messages 
    are displayed.
    2{V}/{^}: Select the desired item. 
    i {OK}
    LTo view another text message, 
    press {BACK} and repeat step 2.
    3{OFF}
    Note:
    LA Q is displayed in the message list 
    for a message which has already 
    been viewed by any handset.
    LIf an arrow (>) is displayed, some 
    information is not shown. Push the 
    joystick right to see the remaining 
    information. To return to the previous 
    display, push the joystick left.
    L“New joip message” disappears 
    from all handset displays after viewing 
    all new A text messages.
    Protecting a A text message
    You can protect a maximum of 8 
    messages. When the message memory 
    is full, protected messages are not 
    erased until you release the protection.
    Press {PROTECT} while viewing a 
    message.
    LTo release the protection, press 
    {PROTECT} again.
    Erasing a A text message
    1While viewing the message list or 
    message, press {ERASE}.
    2{V}/{^}: “Yes”
    3{SELECT} i {OFF}
    Erasing all A text messages
    You can erase all text messages except 
    protected messages (page 72).
    Size of messageMaximum 
    number of 
    messages
    320 characters
    *114
    12 or less 
    characters88
    GT15xx.book  Page 72  Monday, June 4, 2007  8:52 AM 
    						
    							A Service
    73For product assistance, visit www.panasonic.com/help
    For A assistance, visit www.joip.com
    1{MENU} i {#}{3}{6}{0}
    2While viewing the number of the 
    total text messages, press 
    {ERASE}
    3{V}/{^}: “Yes”
    4{SELECT} i {OFF}
    Turning the A text message alert 
    on/off
    You can select whether or not “New 
    joip message” is displayed on the 
    handset when new A messages have 
    been received. The default setting is 
    “On”.
    1{MENU} i {#}{3}{6}{1}
    2{V}/{^}: Select the desired setting.
    3{SAVE} i {OFF}
    “joip service” menu N
    Some A services such as Voice Mail 
    can be accessed from the “joip 
    service” menu using the handset. 
    This menu can be downloaded from 
    A. Select the desired service from the 
    “joip service” menu. The access 
    number is automatically dialed via the IP 
    line. For further information about the 
    services, visit www.joip.com
    1{MENU} i {#}{5}{3}{0}
    LThe available menu is displayed.
    2{V}/{^}: Select the desired item. i 
    {SELECT}
    LThe unit dials to access the 
    service.
    3When finished, press {OFF}.
    GT15xx.book  Page 73  Monday, June 4, 2007  8:52 AM 
    						
    							Useful Information
    74For product assistance, visit www.panasonic.com/help
    For A assistance, visit www.joip.com
    Belt clip
    You can hang the handset on your belt or 
    pocket using the included belt clip.
    To attach the belt clip
    To remove the belt clip
    While pressing the top of the clip (A), 
    pull the right edge in the direction of the 
    arrow (B).
    Additional accessories
    Sales and support 
    information
    LTo order replacement accessories, 
    call 1-800-332-5368.
    LTTY users (hearing or speech 
    impaired users) can call 1-866-605-
    1277.
    Headset (optional)
    Connecting a headset to the handset 
    allows for hands-free phone 
    conversations. We recommend using 
    the Panasonic headset noted on page 8.
    LHeadset shown is KX-TCA86.
    Wall mounting (optional)
    By purchasing the optional wall 
    mounting adaptor PQKL10078Z1, you 
    can mount the base unit on a wall.
    AB
    GT15xx.book  Page 74  Monday, June 4, 2007  8:52 AM 
    						
    							Useful Information
    75For product assistance, visit www.panasonic.com/help
    For A assistance, visit www.joip.com
    Registering a handset
    The included handset and base unit are 
    pre-registered. If for some reason the 
    handset is not registered to the base 
    unit, register the handset.
    Important:
    LIf you have already deregistered the 
    handset, perform steps 2 and 3 only.
    1Handset:
    {MENU} i {#}{1}{3}{0}
    2Base unit:
    BB-GT1500
    Press and hold {HANDSET 
    LOCATOR} until the STATUS 
    indicator flashes in red.
    BB-GT1540
    Press and hold {LOCATOR} until 
    the registration tone sounds and the 
    STATUS indicator flashes in red.
    LIf all registered handsets start 
    ringing, stop ringing by pressing 
    the same button. Then repeat this 
    step.
    LAfter the STATUS indicator starts 
    flashing in red, the rest of the 
    procedure must be completed 
    within 90 seconds.
    3Handset:
    {OKL}
    LWhen the handset has been 
    registered successfully, _ will 
    change to w. If the key tone is 
    turned on (page 50), a 
    confirmation tone will be heard.
    Registering an additional handset
    See page 8 for information on the 
    available model. Start from step 2.
    Deregistering a handset
    1
    {MENU} i {#}{1}{3}{1}
    2{3}{3}{5} i {OK}
    3{V}/{^}: Select the handset you 
    want to cancel. i {SELECT}
    4{V}/{^}: “Yes” i {SELECT}
    LWhen you cancel a different 
    handset than the one you are now 
    using, press {OFF} to exit.
    BB-GT1540
    1Press and hold {LOCATOR} until 
    the registration tone sounds and the 
    STATUS indicator flashes in red.
    2Press and hold the handset number 
    ({1} - {8}) that you want to cancel 
    until a confirmation tone sounds.
    Handset
    Base unit
    GT15xx.book  Page 75  Monday, June 4, 2007  8:52 AM 
    						
    							Useful Information
    76For product assistance, visit www.panasonic.com/help
    For A assistance, visit www.joip.com
    IP RESET button
    Using the {IP RESET} button on the 
    bottom of the base unit, you can reset 
    the Internet connection settings.
    – DHCP connection mode is returned to 
    “On” (default).
    – If you set the static IP address and 
    other settings (“Subnet mask”, 
    “Default gateway”, “DNS1”, 
    “DNS2”), they are erased.
    – The Terms of Use for the A 
    services you previously agreed to is 
    canceled. You need to agree to it 
    again using the handset.
    1Make sure that the AC adaptor is 
    connected. Press and hold {IP 
    RESET} for about 7 seconds with a 
    pointed object such as a pen.
    2“Please read joip Terms of 
    Use. Agree?” is displayed on the 
    handset. Read the Terms of Use for 
    the A services on the included 
    leaflet or at www.joip.com and press 
    {YES}.
    3Wait until the STATUS indicator 
    turns green.
    LIf necessary, set the Internet 
    connection settings again (page 
    29).
    Note:
    LRingtones and phonebook data 
    downloaded from the A website 
    (www.joip.com) to the base unit are erased. If necessary, import ringtones 
    and phonebook data to the handset 
    before pressing {IP RESET} (page 
    71).
    LA text messages are not affected.
    LEntries in the handset phonebook, 
    caller list, and redial list are not 
    affected.
    LThe unit’s settings (excluding internet 
    connection settings) are not reset to 
    default.
    IP RESET
    {IP RESET}
    GT15xx.book  Page 76  Monday, June 4, 2007  8:52 AM 
    						
    							Useful Information
    77For product assistance, visit www.panasonic.com/help
    For A assistance, visit www.joip.com
    Error messages
    If the unit detects a problem, one of the following messages is shown on the handset 
    display.
    Display messageCause/solution
    BusyLThe called handset or base unit is in use.
    LPrivacy mode is on for the call you tried to join 
    (page 34).
    LOther units are in use and the system is busy. 
    Try again later.
    LThe line is in use. Wait until i or S 
    disappears from the handset display.
    Free calls! Plug 
    internet cable. 
    www.joip.comLConfirm the Ethernet cable is properly 
    connected (page 17).
    LCheck the base unit’s IP address using the 
    handset: {MENU} i {#}{5}{0}{1}
    If necessary, change the base unit’s static IP 
    address (page 29).
    LCheck your network devices’ (router, modem, 
    etc.) connections. If the connections are made 
    properly but the problem persists, check your 
    network devices’ (router, modem, etc.) 
    settings.
    LIf you cannot access Internet Web pages 
    using your computer, check to see if your 
    Internet service provider is having connection 
    issues in your area.
    LCheck your device connections with the 
    installation instructions (page 17). The order 
    in which you turn on the devices is important.
    LMany installation issues can be resolved by 
    resetting all the equipment. First, shut down 
    your modem, router, base unit, and computer. 
    Then turn the devices back on one at a time in 
    this order: modem, router, base unit, 
    computer.
    LFor more troubleshooting help, visit 
    www.joip.com or contact the A service 
    provider.
    LYou have not received the A number. 
    Install the base unit to your local network 
    (page 17, 28).
    GT15xx.book  Page 77  Monday, June 4, 2007  8:52 AM 
    						
    							Useful Information
    78For product assistance, visit www.panasonic.com/help
    For A assistance, visit www.joip.com
    Error!!LThe handset’s registration has failed. Move 
    the handset and base unit away from all 
    electrical appliances and try again.
    L8 handsets have already been registered to 
    the base unit. A previously deregistered 
    handset number may still be retained in the 
    base unit. To register an additional handset, 
    erase an unnecessary handset number (page 
    75).
    LThe software update of the base unit has 
    failed. Confirm that the IP line is not being 
    used, and try again (page 55).
    FailedLThe handset you tried to copy phonebook 
    items to is in use.
    LThe handset you tried to copy phonebook 
    items to is out of area.
    IncompleteLThe destination handset’s phonebook 
    memory is full. Erase unnecessary items from 
    the destination handset’s phonebook (page 
    41).
    Invalid. Please 
    register to the base 
    unitLThe handset is not registered to the base unit. 
    Register the handset (page 75).
    Invalid settingLThe Internet connection settings are not 
    correct. Enter the correct settings (page 29).
    joip message
    Memory EmptyLThere are no A text messages (page 72).
    Memory full
    *1LThe message memory for the answering 
    system is full. Erase unnecessary messages 
    (page 59).
    Memory full. Memory 
    limited to 8 MSGs.LThe maximum number of A text messages 
    you can protect is 8. To release a protected 
    text message, see page 72.
    Messages full
    *1LThe message memory for the answering 
    system is full. Erase unnecessary messages 
    (page 59).
    Display messageCause/solution
    GT15xx.book  Page 78  Monday, June 4, 2007  8:52 AM 
    						
    							Useful Information
    79For product assistance, visit www.panasonic.com/help
    For A assistance, visit www.joip.com
    No items storedLYour phonebook or redial list is empty.
    LThere is no downloaded data (phonebook 
    data, ringtone data, or A service menu 
    data) in the base unit.
    LThe unit is not registered to the A service. 
    Check the connections (page 17) and confirm 
    the STATUS indicator lights in green (page 
    22).
    No link to base. Move 
    closer to base, try 
    again.LThe handset has lost communication with the 
    base unit. Move closer to the base unit, and 
    try again.
    LUnplug the base unit’s AC adaptor to reset the 
    unit. Reconnect the adaptor and try again.
    LThe handset’s registration may have been 
    canceled. Re-register the handset (page 75).
    Phonebook Memory fullLThere is no space to store new items in the 
    phonebook. Erase unnecessary items (page 
    41).
    Please lift up and try 
    again.LA handset button was pressed while the 
    handset was on the base unit or charger. Lift 
    the handset and press the button again.
    Please read joip Terms 
    of Use. Agree?LYou have not agreed to the Terms of Use for 
    the A services. To use the A IP line, you 
    need to agree to it using the handset (page 
    18).
    Protected MSG is not 
    erasable.LThe protected messages remain. All other 
    messages are erased.
    This message contains 
    unrecognized 
    characters.LThe characters the unit cannot recognize are 
    replaced with “_”.
    *1 BB-GT1540
    Display messageCause/solution
    GT15xx.book  Page 79  Monday, June 4, 2007  8:52 AM 
    						
    							Useful Information
    80For product assistance, visit www.panasonic.com/help
    For A assistance, visit www.joip.com
    Troubleshooting
    General use
    ProblemCause/solution
    The unit does not work.LMake sure the battery is installed correctly 
    and fully charged (page 18, 20).
    LCheck the connections (page 17).
    LUnplug the base unit’s AC adaptor to reset the 
    unit. Reconnect the adaptor and try again.
    LThe handset has not been registered to the 
    base unit. Register the handset (page 75).
    l I cannot hear a dial tone 
    for the IP line.LConfirm the Ethernet cable is properly 
    connected (page 17).
    LYou have not agreed to the Terms of Use for 
    the A services. To use the A IP line, you 
    need to agree to it using the handset (page 
    18).
    LCheck the base unit’s IP address using the 
    handset: {MENU} i {#}{5}{0}{1}
    If necessary, change the base unit’s static IP 
    address (page 29).
    LCheck your network devices’ (router, modem, 
    etc.) connections. If the connections are made 
    properly but the problem persists, check your 
    network devices’ (router, modem, etc.) 
    settings.
    LMany installation issues can be resolved by 
    resetting all the equipment. First, shut down 
    your modem, router, base unit, and computer. 
    Then turn the devices back on one at a time in 
    this order: modem, router, base unit, 
    computer.
    LIf you cannot access Internet Web pages 
    using your computer, check to see if your 
    Internet service provider is having connection 
    issues in your area.
    LFor more troubleshooting help, visit 
    www.joip.com or contact the A service 
    provider.
    GT15xx.book  Page 80  Monday, June 4, 2007  8:52 AM 
    						
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