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Panasonic Global Voip Telephone Bb-gt1500, Bb-gt1540 Operating Instructions
Panasonic Global Voip Telephone Bb-gt1500, Bb-gt1540 Operating Instructions
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This unit is compatible with Caller ID. To use this feature, you must subscribe to the A service offered by deltathree, Inc. or the appropriate service offered by your landline service provider. Please read these Operating Instructions before using the unit and save for future reference. Charge the handset battery for 7 hours before initial use. Operating Instructions Global VoIP Telephone Model No. BB-GT1500 BB-GT1540 BB-GT1500 GT15xx.book Page 1 Monday, June 4, 2007 8:52 AM
Table of Contents 2 Introduction Product information . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . 7 Symbols used in these operating instructions . . . . . . . . . . . . . . . . . . . . . 9 Important Information Important safety instructions . . . . . . . 10 For best performance . . . . . . . . . . . . 12 Security caution. . . . . . . . . . . . . . . . . 13 Preparation Controls (Base unit). . . . . . . . . . . . . . 14 Controls (Handset) . . . . . . . . . . . . . . 16 Installation . . . . . . . . . . . . . . . . . . . . . 17 Battery charge . . . . . . . . . . . . . . . . . . 20 Understanding the indicators on the base unit . . . . . . . . . . . . . . . . . . . . . . 22 Displays . . . . . . . . . . . . . . . . . . . . . . . 25 Setting the unit before use . . . . . . . . 27 Making/Answering Calls (Handset) Making calls. . . . . . . . . . . . . . . . . . . . 31 Answering calls . . . . . . . . . . . . . . . . . 32 Useful features during a call . . . . . . . 32 Making/Answering Calls (Base Unit) Making calls. . . . . . . . . . . . . . . . . . . . 35 Answering calls . . . . . . . . . . . . . . . . . 35 Useful features during a call . . . . . . . 36 Making Internet Calls (Cellular Phone) Making internet calls using your cellular phone . . . . . . . . . . . . . . . . . . . . . . . . 38 Handset Phonebook Handset phonebook . . . . . . . . . . . . . 39 Base Unit Speed Dialer Base unit speed dialer . . . . . . . . . . . . 42 Caller ID Service Using Caller ID service . . . . . . . . . . . 43 Caller list . . . . . . . . . . . . . . . . . . . . . . 44 Programming Programmable settings . . . . . . . . . . 46 Answering System Answering system . . . . . . . . . . . . . . 57 Greeting message . . . . . . . . . . . . . . 58 Listening to messages using the base unit . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Listening to messages using the handset. . . . . . . . . . . . . . . . . . . . . . . 59 Voice memo . . . . . . . . . . . . . . . . . . . 60 Remote operation . . . . . . . . . . . . . . . 61 Answering system settings . . . . . . . . 63 Voice Mail Service Using Voice Mail service . . . . . . . . . 65 Intercom Features Intercom features between handsets 67 Intercom features between the handset and base unit . . . . . . . . . . . . . . . . . . 68 A Service Using A service features . . . . . . . 71 Useful Information Belt clip . . . . . . . . . . . . . . . . . . . . . . . 74 Additional accessories . . . . . . . . . . . 74 Registering a handset . . . . . . . . . . . 75 IP RESET button . . . . . . . . . . . . . . . 76 Error messages . . . . . . . . . . . . . . . . 77 Troubleshooting . . . . . . . . . . . . . . . . 80 FCC and other information . . . . . . . . 89 Open Source Software . . . . . . . . . . . 92 Specifications . . . . . . . . . . . . . . . . . 102 Warranty . . . . . . . . . . . . . . . . . . . . . 103 Customer services . . . . . . . . . . . . . 105 Index Index. . . . . . . . . . . . . . . . . . . . . . . . 108 GT15xx.book Page 2 Monday, June 4, 2007 8:52 AM
Introduction 3For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Product information Thank you for purchasing a Panasonic GLOBARANGE phone. These operating instructions can be used for the following models: Notable feature differences between models Model no.Answering systemIntercom Make/answer calls with base unit f ⇔ N*1N ⇔ N*2 BB-GT1500 – –r*3– BB-GT1540rrr*3r *1 Intercom calls can be made between the handset and base unit. *2 Intercom calls can be made between the handsets. *3 Intercom calls can be made between the handsets by purchasing and registering 1 or more optional handsets (BB-GTA150, page 8). BB-GT1540 - With answering system - Base unit dial keypadBB-GT1500 GT15xx.book Page 3 Monday, June 4, 2007 8:52 AM
Introduction 4For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com How the GLOBARANGE phone works Connect this phone to both a landline and the Internet (IP line) so you can make or receive internet calls as well as landline calls. When you make calls with A, a VoIP (Voice over Internet Protocol) service, your voice will be sent as data packets over the Internet to the destination where they are converted into voice. Basically, you can make internet calls using the A service virtually the same as using a landline. For more information, see “What is A/A number?” below and visit www.joip.com What is A/A number? A is the VoIP service provided by deltathree Inc. After connecting this phone to the Internet (page 17, 28), a unique A number is sent to your handset display (page 30), so you can use your IP line as follows: 1. Make and receive free calls to and from other A numbers for a full period of 3 years from the date of setup. *1*2 2. Make calls from your A number to landline and cellular phones at very low rates by subscribing to the appropriate service at www.joip.com 3. Receive calls from landline and cellular phone numbers via your IP line by subscribing for additional phone number(s) at www.joip.com These additional phone numbers can be chosen regardless of your geographic location from a list of international and local area codes offered by A. There may be restrictions in obtaining phone numbers from certain countries or areas. Visit www.joip.com for details. A A number consists of a # followed by 10 digits, enabling you to make and receive free calls to and from other A number owners for a full period of 3 years from the date of setup. *1*2 The A number does not involve extra charges and is given free to Panasonic GLOBARANGE phone owners. InternetModem Computer (optional) *2 Landline (PSTN line)GLOBARANGE phone *1 Router IP line PSTN (Public Switched Telephone Network) *1 Model shown is BB-GT1500 *2 Computer is not required for setup or making/answering internet calls. GT15xx.book Page 4 Monday, June 4, 2007 8:52 AM
Introduction 5For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Important: For A services, please visit the A website: www.joip.com or contact the A service provider. LTerms of Use for the A services are available on the included leaflet or at www.joip.com and must be read and accepted prior to using A services. LNEITHER PANASONIC COMMUNICATIONS CO., LTD. NOR PANASONIC CORPORATION OF NORTH AMERICA IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, DELTATHREE, INC. NEITHER PANASONIC COMMUNICATIONS CO., LTD. NOR PANASONIC CORPORATION OF NORTH AMERICA NOR ANY OF THEIR EMPLOYEES OR AFFILIATES OR CUSTOMERS MAKE ANY WARRANTIES OR REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, TO ANY CUSTOMER OR ANY OTHER THIRD PARTY WITH RESPECT TO ANY OF THE SERVICES PROVIDED BY DELTATHREE, INC., NOR ASSUME NOR CREATE ANY OTHER OBLIGATION OF ANY KIND ON BEHALF OF DELTATHREE, INC. Note: LWe recommend installing only one Panasonic GLOBARANGE phone base unit. If you install more than one Panasonic GLOBARANGE phone base unit, you may not be able to make or receive internet calls properly. LSound quality and overall performance of IP phone may vary depending on the condition of your network connection. Refer to “Troubleshooting”, page 85. Trademarks Ldeltathree and A are either registered trademarks or trademarks of deltathree, Inc., in the United States and/or other countries. LAll other trademarks identified herein are the property of their respective owners. *1 Requires both parties to have a Panasonic GLOBARANGE Phone, activated the A service from deltathree, Inc., and broadband internet service provided by a cable company or internet service provider for a fee. *2 After 3 years, the A service may require a fee. To make emergency (911) calls successfully, we recommend using the landline. LDepending on the condition of your network connection, emergency phone numbers may not be dialed via the IP line. LThe subscription is required to enable emergency calls via the IP line. For assistance, visit www.joip.com GT15xx.book Page 5 Monday, June 4, 2007 8:52 AM
Introduction 6For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Feature highlights *1 After 3 years, the A service may require a fee. *2 Requires optional accessory handsets (sold separately, page 8). *3 Requires subscription for additional phone number(s) for your A IP line other than the A number (page 4). Note: LA, a service powered by deltathree, Inc., offers special features such as Caller ID, Call Waiting, and Voice Mail. For more information, visit the A website (www.joip.com). LYour landline service provider may offer special telephone services such as Caller ID, Call Waiting, and Voice Mail. Please contact your landline service provider for details and availability in your area. System requirements Your network must meet the following technical specifications for the unit to work as an IP phone. ■Free calls to other A service subscribers (Panasonic GLOBARANGE phone owners) for a full period of 3 years from the date of setup *1 ■High quality IP telephony using your Internet connection Enjoy high-quality calls at low rates to any destination worldwide using the A service. ■Standard phone using a landline ■Expandable phone system (up to 8 total handsets) *2 Allows you to make an internet call on one handset while another handset is talking on the landline. ■Save 100 phonebook items on a handset ■Phonebook/Ringtone data downloading Easily edit the phonebook items from a computer using the A website (www.joip.com). Download phonebook items and ringtones to the base unit, then import them to a handset. ■Internet call ability using a cellular phone via the unit’s answering system (BB-GT1540) *3 ItemDescription Internet connectionBroadband Internet connection such as DSL or cable Modem Broadband modem with Ethernet port (USB-only modems are not supported.) Router Broadband router *1*2 GT15xx.book Page 6 Monday, June 4, 2007 8:52 AM
Introduction 7For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com *1 This unit is not compatible with the following: – PPPoE (Point to Point Protocol over Ethernet) – PPTP (Point-to-Point Tunneling Protocol) – L2TP (Layer 2 Tunneling Protocol) If your Internet service provider uses a PPPoE, PPTP, or L2TP connection, a compatible router is required. *2 This unit is designed to obtain an IP address automatically from a DHCP (Dynamic Host Configuration Protocol) server. We recommend using the DHCP server (page 28). Accessory information Included accessories *1 The handset cover comes attached to the handset. No.Accessory itemOrder numberQuantity 1AC adaptor for base unit PQLV203 1 2Telephone line cord PQJA10075 1 3Battery HHR-P107 1 4Handset cover *1PQYNGTA150BR 1 5Ethernet cable (Category 5E straight cable)PQJA10181Z 1 6Belt clip PQKE10478Z2 1 1234 56 GT15xx.book Page 7 Monday, June 4, 2007 8:52 AM
Introduction 8For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Additional/replacement accessories Expanding your phone system You can expand the phone system by registering optional handsets to a single base unit. LA maximum of 8 total handsets (included and optional) can be registered to a single base unit. Sales and support information LTo order additional/replacement accessories, call 1-800-332-5368. LTTY users (hearing or speech impaired users) can call 1-866-605-1277. Accessory itemOrder number Rechargeable nickel metal hydride (Ni-MH) batteryHHR-P107 Headset KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA92, KX-TCA93, KX-TCA94, or KX-TCA95 Wall mounting adaptor for base unitPQKL10078Z1 T-adaptor KX-J66 Handset (optional): BB-GTA150 GT15xx.book Page 8 Monday, June 4, 2007 8:52 AM
Introduction 9For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Symbols used in these operating instructions SymbolMeaning lFeatures and operations for using the IP line kFeatures and operations for using the landline NPerform with the handset. fPerform with the base unit. { }The words in the brackets indicate button names/soft key names on the handset and base unit. Example:Unit keys: {TEL}, {IP} Soft keys: {CID}, {C} iProceed to the next operation. “ ” The words in quotations indicate the menu on the display. Example: “Ringer ID” {V}/{^}: “ ” Push the handset joystick down or up to select the words in quotations. Example:{V}/{^}: “Off” {^} {V} {} (BB-GT1540)Press up, down, left, or right on the base unit navigator key. {6} (BB-GT1540)Press the center of the base unit navigator key. GT15xx.book Page 9 Monday, June 4, 2007 8:52 AM
Important Information 10For product assistance, visit www.panasonic.com/help For A assistance, visit www.joip.com Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2. Follow all warnings and instructions marked on the product. 3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning. 4. Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc. 5. Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls. 6. Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided. 7. Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 8. Do not place objects on the power cord. Install the product where no one can step or trip on the cord. 9. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. 10.Never push any objects through slots in the product. This may result in the risk of fire or electric shock. Never spill any liquid on the product. 11. To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used. 12.Unplug the product from power outlets and take to an authorized service center when the following conditions occur: A. When the power cord is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the product has been dropped or physically damaged. F. If the product exhibits a distinct change in performance. 13.During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 14.Do not use the product to report a gas leak, when in the vicinity of the leak. SAVE THESE INSTRUCTIONS WARNING: LTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. LUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric GT15xx.book Page 10 Monday, June 4, 2007 8:52 AM