Panasonic Digital Disk Recorder Wj Hd616 Wj Hd716 Operating Instructions

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Step 1
Display the [Disk] tab. (☞ Pages 119 - 120)
Step 2
Click the [Execute] button of "SD card format".
 →  The confirmation window will be displayed. 
Step 3
Click the [Execute] button.
  →  Formatting of the SDHC/SD memory card will 
start.
Important:
	 •	 Do	not	turn	off	the	power	of	the	recorder	in	the	 process of formatting.
Format (initialize) an SDHC/SD memory card
To copy recorded images onto an SDHC/SD memory card, it is necessary in advance to insert an SDHC/SD 
memory card into the card slot of the recorder and format it. To delete recorded images on the SDHC/SD mem-
ory card, format the SDHC/SD memory card again. 
Important:
	 •	 When	an	SDHC/SD	memory	card	is	formatted,	all	recorded	images	and	setup	data	on	the	SDHC/SD	memo- ry card will be deleted. It is impossible to recover the deleted images and audio.
	 •	 It	is	impossible	to	copy	record	images	onto	an	SDHC/SD	memory	card	formatted	on	a	PC.	Format	the	 SDHC/ 
SD memory card on the recorder. 
 
     
						

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Notification by e-mail
Alarm mail
A link address to the alarm image that is saved in the recorder contained in an alarm mail as follows. 
Contents of the alarm mail: 
In HD600 (192.168.0.250), alarm was occurred.
Alarm date: xx-xxx-xxxx xx:xx:xx GMT xx:xx (Example: 01-JAN-2009 GMT +0:00) 
Cause of alarm:   Displays an event type and a camera channel or an alarm number (Example\
: 
VMD ALARM 5ch)
File name of alarm image:  The file name of the image attached to an e-mail.
URL:   http://192.168.0.250/
     
						

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Warning mail
The following mail will be sent to notify of a trouble occurrence to a registered address when the trouble occurs.
HD600 (192.168.0.250) STATUS REPORT 
DATE: 2009-1-1 12:00:00
STATUS: The description of the trouble will be displayed. (Example: MAIN THERMAL ERROR) 
Indication Description
DATE Time and date when the trouble occurred will be displayed. 
STATUS The description of the trouble will be displayed.  Thermal error:
Alteration detection: 
Lost of the recording area: 
HDD write error detection: 
HDD S.M.A.R.T. warning:
HDD remaining capacity 
warning*1:
HDD hour meter warning:
Power outage detection:
Auto remove of link: 
Fan error:
Copy media error: 
Other errors:
HDD error: 
RAID recovery failure: THERMAL ERROR
ALTERED
"V-ERROR EVT" indicates a lost of the event recording area. 
"V-ERROR NML" indicates a lost of the normal recording area. 
"V-ERROR CPY" indicates a lost of the copy area. 
"V-ERROR PRE-XX" indicates a lost of the pre-event recording 
area (XX indicates camera channel number). 
DISK ERROR XX
XX indicates disk number (sequential serial number)
DISK WARNING XX
XX indicates disk number (sequential serial number)

HDD-NORMAL CAPACITY REMAINS **%
HDD-EVENT CAPACITY REMAINS **%
** indicates the set value (%) - 1

HDD-NORMAL IS FULL
HDD-EVENT IS FULL
HDD HOUR METER WARNING
POWER LOSS
LOGICALLY REMOVED HDD XX
XX indicates disk number (sequential serial number)
1DOWN 
FAN ERROR
MEDIUM ERROR
UNDEFINED ERROR
HDD-ERROR 
RAID 5 RECOVERY FAILURE X-Y
x indicates unit number, y indicates disk number
HDD remaining capacity warning
A warning mail with the  content will be sent when the remaining disk capacity becomes less 
than the set value for "HDD capacity warning" in the "Maintenance" menu. After a warning mail is sent, a warn-
ing mail with the  content will be sent each time 1% of the\
 remaining disk capacity is reduced, 
and a warning mail with the  content will be sent when there is no remaining disk capacity. 
						

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Troubleshooting
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in th\
e table or a 
problem is not described below.
SymptomCause/solutionReference 
pages
Cannot access from the 
browser.
	 •	 Is	the	Ethernet	cable	firmly	connected	to	the	10BASE- T/100BASE-TX port? 
Confirm the cable is firmly connected. _
	 •	 Is	the	connection	indicator	of	the	10BASE-T/-100BASE-
TX port lit? 
When it is not lit, connection to a LAN is not established 
or a network is not working correctly. 
Confirm that the connection indicator of the 10BASE-
T/100BASE-TX port is lit. Refer to the system adminis-
trator if it is not lit. _
	 •	 Is	the	valid	IP	address	set? 
Refer to a system administrator for further information 
about the settings. Installation 
Guide
	 •	 Are	you	accessing	the	wrong	IP	address?  Check the connection as follows: 
>ping "IP address of this recorder" 
If there is reply from the recorder, the connection is nor-
mal. If not, check the settings of the IP address and the 
subnet mask. _
	 •	 Is	the	same	IP	address	provided	to	other	devices? 
Refer to a system administrator for further information 
about the settings. Installation 
Guide
	 •	 Are	there	contradictions	between	the	address	and	the	 network subnet to be accessed? 
When the recorder and the client (PC) are on the same 
subnet, is the same subnet set for the IP addresses of 
the recorder and the PC? 
Or is "Use Proxy Server" for the settings of the browser 
checked? 
When accessing the recorder in the same subnet, enter-
ing the address of the recorder in the "Don’t Use Proxy 
For These Addresses" box is recommended. Installation 
Guide 
						

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SymptomCause/solutionReference 
pages
The image displayed on 
the browser is not being 
refreshed.
	 •	 Depending	on	the	traffic	of	the	network,	there	might	be	 difficulties in displaying images. Press the [F5] button 
on the keyboard to request images. _
Image refresh of the 
browser is slow. 
Response of the 
browser is slow.
	 •	 Isn't	the	network	traffic	heavy?  These symptoms may occur when the network traffic is 
heavy. _
A pop-up is not 
displayed on the 
browser.
	 •	 It	may	be	possible	that	a	pop-up	blocker	other	than	 Internet Explorer is activating. Check the installed soft-
ware and cancel the pop-up blocker. _
Cannot close the 
authentication window 
displayed when 
displaying the basic 
operation window.
	 •	 Are	the	correct	user	name	and	password	entered?  Confirm the correct user name and password. Installation 
Guide
Audio is interrupted 
during playback using 
the viewer software.
	 •	 When	playing	images	recorded	at	a	higher	recording	 rate, audio may sometimes be played interrupted. _
Cannot play the 
downloaded recorded 
images.
	 •	 When	any	setting	of	the	setup	menu	has	been	changed	 during the download, the download will be canceled 
automatically. In this case, the downloaded file is not a 
complete file and it is impossible to play it. _
No alarm action is taken.
	 •	 Isn't	the	alarm	suspended?  Cancel the alarm suspension. 58, 102
An error message is 
displayed when trying to 
launch the viewer 
software by dragging 
and dropping multiple 
files onto it.
	 •	 Try	to	launch	by	dragging	and	dropping	fewer	files	or	 launch the viwer software first by double-clicking.
_ 
						

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SymptomCause/solutionReference 
pages
When displaying images 
on a multi-screen, 
images from two 
cameras or more are 
displayed in sequence 
on a screen of multi-
screen
	 •	 This	may	occur	due	to	the	display	adapter	and	driver	 combination.
    When this occurred, update the driver of the display 
adapter to the latest version first.
    If updating the driver does not solve the problem, adjust 
the hardware acceleration as follows.
    The following are descriptions when using Windows XP.
  1. After closing all web browser windows, right-click on 
the desktop and select "Properties" from the dis-
played pop-up menu.
  2. Select "Settings" from "Display Properties", and 
then click the [Advanced] button.
  3. Click the [Troubleshoot] tab and disable the 
DirectDraw acceleration by adjusting the level of 
"Hardware acceleration"
_
     
						

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Message displayed on the information bar
Depending on the operation system in use, the following may occur. Follow the instructions below when the fol-
lowing occurred. By performing the following solutions, other applications may not be\
 affected. 
The "Information Bar" expressed in the following symptom and solutions will be displayed just belo\
w the 
address bar only when there is information to communicate.
SymptomSolutionReference 
pages
The following message 
is displayed on the 
information bar. 
"Pop-up blocked. To see 
this pop-up or additional 
options, click here…" 
	 •	 Click	the	information	bar	and	select	"Always	Allow	 Pop-ups from This Site". The dialog window saying 
"Allow pop-ups from this site?" will be displayed. Click 
the	[Yes]	button. –
The following message 
is displayed on the 
information bar. 
"This site might require 
the following Active X 
control:  
'wvasetup2.exe' from 
'Panasonic Corpora  tion'. 
Click here to install..."
	 •	 Click	the	information	bar	and	select	"Install	ActiveX	 Control...". 
Click the "Install" button on the displayed "Security 
Warning" window. –
Information Bar 
						

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SymptomCause/solutionReference 
pages
The following message 
is displayed on the 
information bar.
"To help protect your 
security, Internet 
Explorer blocked this 
site from downloading 
files to your computer. 
Click here for options..."
	 •	 Click	the	information	bar	and	select	"Download	File...".  When downloading fails even though you selected 
"Download File...", perform the following operation. 
Click "Internet Options" on the Tools menu of Internet 
Explorer, and then click the [Security] tab. Then, click 
the [Custom Level…] button to open the "Security 
Setting" window. Under "Downloads", select "Enable" 
for "Automatic prompting for file downloads". Then 
click the [OK] button.  
When	the	warning	window	is	displayed,	click	the	[Yes]	
button. –
The following message 
is displayed on the 
information bar when 
tried to execute a 
downloaded file. 
"The publisher could not 
be verified. Are you sure 
you want to run this 
software?"
	 •	 Click	the	[Run]	button. –
Unnecessary status bar 
or scroll bar is displayed 
on the pop-up window. 
An URL is displayed on 
the pop-up title bar and 
the title is not displayed 
completely.
	 •	 Click	"Internet	Options"	on	the	Tools	menu	of	Internet	 Explorer, and then click the [Security] tab. Then, click 
the [Custom Level…] button to open the "Security 
Setting" window. Under "Miscellaneous", select 
"Enable" for "Allow script-initiated windows without 
size or position constraints". Click the [OK] button. 
When	the	warning	window	is	displayed,	click	the	[Yes]	
button. – 
						

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Glossary
ActiveX Control
A software module developed by Microsoft. It is used to 
add functions, downloaded from a web server via the 
Internet or intranet, to Internet Explorer. The recorder 
uses it to display video. 
DDNS (Dynamic DNS)
A technology for dynamically translating DNS server 
information to enable the transfer of only differences in 
information between DNS servers (refer to "DNS"). This 
reduces the data transfer amount necessary for updat-
ing information on the DNS server and reduces the load 
on the network. 
DHCP (Dynamic Host Configuration Protocol)
A protocol that enables PCs to automatically get infor-
mation from a server needed for accessing a network.
DNS (Domain Name System)
The long lists of numbers or IP addresses that are used 
in network environments are difficult to remember, which 
makes them impractical. This is why PCs are given an 
easy-to-follow name (domain name) which is converted 
to an IP address before they are communicated with. 
The DNS provides translation between domain names 
and IP addresses. 
FTP (File Transfer Protocol) 
A protocol that is commonly used for transferring files 
over the Internet.
HDD
Stands for Hard Disk Drive (a high capacity storage 
device). This product uses hard disk drives instead of 
video tapes for recording. 
IP address (Internet Protocol Address)
The identification number assigned to PCs connected 
via IP networks such as the Internet or an Intranet, or to 
individual communications devices. Do not assign the 
same address to multiple devices, especially on the 
Internet.
LAN (Local Area Network)
A communications network for connecting PCs, printers 
and other network devices in a relatively small area such 
as in a building or floor of a building or campus in which 
data is transferred. 
MAC address (Media Access Control address)
Fixed physical address assigned to network devices. 
Devices send and receive data based on this. 
H.264
One of the compression methods of moving images. 
NAT (Network Address Translation) 
A technology for sharing a single global address 
between two or more PCs. 
NTP (Network Time Protocol) 
A protocol developed to accurately maintain time among 
hosts on the Internet. 
PS·Data
Stands for Panasonic Security Data. When PS·Data 
compatible devices are connected using a RS485 cable, 
it is possible to operate the recorder from them or to 
operate them from the recorder. 
QVGA
Resolution with 320 x 240 pixels. 
POP 3
A protocol for receiving e-mail stored on a server on the 
Internet or an Intranet.
POP 3 Server
A server that supports POP3, currently the most widely 
used mail sending protocol.
RAID (RAID5)
An abbreviation for Redundant Arrays of Inexpensive 
Disks 5 that provides a highly reliable disk array by dis-
tributing access over multiple HDDs, increasing both 
speed and capacity. Even if one HDD has errors, data 
can be recovered based on error correction data record-
ed on other HDDs. (RAID 5 is used when 3 or more 
HDDs are connected. However, when 2 or more HDDs 
simultaneously have errors, data cannot be recovered.)
RAID (RAID6)
An abbreviation for Redundant Arrays of Inexpensive 
Disks 6 that provides a highly reliable disk array by dis-
tributing access over multiple HDDs, increasing both 
speed and capacity. Even if two HDDs have errors, data 
can be recovered based on error correction data record-
ed on other HDDs. (RAID 6 is used when 4 or more 
HDDs are connected. However, when 3 or more HDDs 
simultaneously have errors, data cannot be recovered.)
RS485
When this product is connected to the camera using the 
video cable and the RS485 cable, the electrical charac-
teristics of RS485 can make this product to control the 
camera. 
SD memory card (Secure Digital memory card)
A small, lightweight and removable storage device hav-
ing a large capacity. 
SMTP (Simple Mail Transfer Protocol) 
A protocol for sending e-mail on the Internet or an 
Intranet. Used when transferring mail between servers or 
when clients send mail to the server.
SMTP server
A server that supports SMTP, currently the most widely 
used mail transfer protocol.  
						

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SMTP authentication (Simple Mail Transfer 
Protocol authentication) 
SMTP mail transfer protocol appended with a user 
authentication function. It authenticates passwords and 
user accounts between SMTP servers and clients. Both 
SMTP servers and clients must support SMTP authenti-
cation. 
SNMP (Simple Network Management Protocol) 
A protocol for monitoring and managing networked 
communications devices, such as routers, PCs, cameras 
and Network Disk Recorders via a network. 
TCP/IP (Transmission Control Protocol/Internet 
Protocol) 
The standard network protocol for the Internet and 
Intranets. 
URL (Uniform Resource Locator) 
An address for locating information resources such as 
documents and images on the Internet. 
VGA (Video Graphic Array) 
Resolution with 640 x 480 pixels. 
VPN
Service used to make public lines as private lines. Many 
companies are using this as a new medium of communi-
cation instead of costly private lines. Depending on ser-
vice, VPN also provides a secure line using authentica-
tion technology and encryption.
WAN
Allows physically separated PCs, such as between the 
head office and a branch office, to connect via a phone 
line or private line data for exchanging.
Internet
A global system of interconnected computer networks. It 
is required to contract with an Internet service provider 
to connect to the Internet. 
Event
Indicates an occurrence that causes the recorder to take 
an event action. Events include terminal alarm, com-
mand alarm, video motion detection (VMD), video loss, 
camera site alarm, etc. 
Event action
A specific action to be taken at an event occurrence. 
There are 2 event action modes: the alarm mode (ALM) 
and the activity detection mode (ADM). The event action 
to be taken at an event occurrence varies depending on 
the selected event action mode. When "ALM" is select-
ed, an event occurrence will be informed outside by dis-
playing a notification on the monitor, lighting the LED, 
sounding the buzzer, etc. (alarm action) When "ADM" is 
selected, an event occurrence will not be informed out-
side and only recording and filing of event logs will be 
performed. When "Off" is selected, only filing of event 
logs will be performed. 
Event recording
Recording automatically performed at an event occur-
rence. 
Event recording includes the pre-event recording 
(records images before an event occurs) and post-event 
recording (records images after an event occurs).
Web browser 
A software application which enables to display web 
pages. Microsoft Internet Explorer® is one of the most 
widely used web browser. 
Video Motion Detection (VMD) 
The function that automatically detects motion in imag-
es. In this product, it is possible to record images when 
detecting motion in live images and also to search for 
time and date of motion detection in recorded images 
(VMD search). 
External recording mode
Use the external switch connected to the recorder to 
switch to time tables such as the recording settings and 
event action settings. 
Image quality
This product compresses and records images from cam-
eras. Image quality varies depending on the compres-
sion rate. In this product, the following image qualities 
(compression rates) are available and they can be 
selected for each camera channel and each recording 
mode. XF (Extra Fine: Highest quality), SF (Super Fine: 
Super high quality), FQ (Fine: High quality), NQ (Normal: 
Standard quality),EX (Extended: Low quality) 
Resolution (Image capture size)
Generally indicates the smoothness of the image quality 
and the size of the images recorded from the camera. In 
this product, it indicates the number of dots used in the 
image displayed on the screen. A horizontal resolution of 
720 dots and a vertical resolution of 480 dots is 
expressed as 720-480.
Camera operation
Operations of the camera connected to the recorder 
such as pan and tilt (horizontal and vertical position), 
zooming, focusing, brightness (iris adjustment), preset 
motions (movement towards a set horizontal and vertical 
position) and auto functions (automatic camera rotation, 
etc.). 
Emergency recording
Gives priority to recording video and audio when an 
emergency occurs using the external switch connected 
to the recorder.
Global (IP) address 
IP address assigned to each device connected to the 
Internet that is equivalent to an address on the Internet. 
IP address is required for Internet communications. In 
contrast, IP address freely available to assigned to each 
device within an intranet is called as "Private (IP) 
address".