Panasonic Digital Camera Dmc Ts6 Owners Manual Advanced Features

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Troubleshooting
First, try out the following procedures (P251–266).
•
The battery is exhausted. Charge the battery.
•If you leave the camera on , the battery will be exhausted.
> Turn the camera off frequently by using the [Economy] etc.  (P57)
•If you connect to a TV compatible with VIERA Link with an HDMI micro cable (optional) and turn the 
TV off with the remote control for the TV, this unit is also turned off.
> If you are not using VIERA Link, set [VIERA Link] to [OFF].  (P60)
•Insert all the way until you hear a locking sound and it is locked by the lever while being careful 
about the direction the battery is inserted. (P22)
•The battery is consumed faster during recording [GPS Log]   (P132).
•Is a Wi-Fi connection being used for a long period of time? The battery can become flat quickly when 
connected to Wi-Fi.
> Turn the camera off frequently by using the [Economy] etc.  (P57)
If the problem is not resolved, it may be improved by selecting [Reset]  (P58) on the 
[Setup] menu.
Battery and power source
The camera cannot be operated even when it is turned on.
The camera turns off immediately after it is turned on.
This unit is turned off automatically.
Side door does not close.
The battery becomes flat too quickly. 
						

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•[GPS Setting] is set to [OFF]. (P122)
•Radio waves from GPS satellites may not be received depending on the recording environment, 
such as indoors or close to a building.  (P121)
> It is recommended to use  by holding the camera still for a while at an outdoor location clear to 
the sky, with the antenna pointed upward.
•[GPS Setting] is set to [ON]. > Set [GPS Setting] to [OFF] or [Airplane Mode] to [ON] when you turn the unit off onboard an 
airplane or inside a hospital etc.  (P53)
•It may take a few minutes the first time you use it or when it has not been used for a while.
•Positioning is performed within 2 minutes normally , but since the position of the GPS satellites 
change, it may take longer depending on the location or environment of the recording.
Using GPS assist data can reduce the time required for positioning.  (P128, 131)
•It will take longer for positioning in an environment  where it is harder to receive the radio waves from 
the GPS satellites. (P121)
•Straight after this unit is turned on, or when the GPS icon is not set to [ ], current location and 
location name information stored in the unit may differ significantly.
•Depending on the place where positioning is perf ormed, another place name or landmark nearby 
may be displayed. It can be changed to a different candidate before recording a picture when [ ] is 
displayed.  (P126)
•When a landmark etc. does not exist nearby or no information is registered in the database of the 
unit, [---] is displayed.  (P124)
> You can enter location names etc. with  [Place-Name Edit] during the playback.  (P159)
•If positioning never succeeds during recording [GPS Log]  (P132), a GPS log will not be created.
> Check the positioning status.  (P123)
About the GPS
Positioning is not possible.
GPS status indicator is lit while this unit is turned off.
Positioning takes time.
Location name information is different from the place the picture was recorded in.
Location name information is not displayed.
GPS logs are not created. 
						

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•Is there any memory remaining on the built-in memory or the card?> Delete the pictures which are not necessary to increase the available memory.  (P46)
•You may not be able to record for a short while after turning this unit on when using a large capacity 
card.
•The picture can become whitish if there is dirt e.g. fingerprints on the lens.
> When it is dirty, lightly wipe the surface of the lens with soft and dry cloth.
•Is the inside of the lens fogged?
> There is condensation. Refer to 
“When inner side of the lens is fogged (condensation)” on  P8 for 
what to do.
> Check that the exposure is correctly compensated.  (P71)
•Setting the [Min. Shtr Speed] to faster speed might make the picture darker.
> Set the [Min. Shtr Speed]  (P109) to slower speed.
> Set Auto Bracket (P72)  or [Burst] ( P 111 ) of the [Rec] menu to [OFF].
•The focus range varies depending on the Recording Mode.
> Set to the proper mode for the distance to the subject.
•The subject is beyond the focus range of the camera.  (P37)•There is camera shake (jitter) or the subject is moving slightly.  (P30)
> The shutter speed becomes slower when pictures are taken in dark places so hold the camera 
firmly with both hands to take the pictures.  (P30)
> When taking pictures at a slow shutter speed, use the Self-timer.  (P70)
Recording
The picture cannot be recorded.
The recorded picture is whitish.
The recorded picture is too bright or dark.
Multiple pictures are taken at one time.
The subject is not focused properly.
The recorded picture is blurred.
The Optical Image Stabilizer is not effective. 
						

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•Is there any memory remaining on the built-in memory or the card?
•Is the ISO sensitivity high or the shutter speed slow?
(ISO sensitivity is set to [AUTO] when the camera is shipped. Therefore, when taking pictures 
indoors etc. noise will appear.)> Decrease the ISO sensitivity.  (P98)
> Take pictures in bright places.
•Has [High Sens.] in the Scene Mode been set? If so, the resolution of the recorded picture 
decreases slightly because of high sensitivity processing, but this is not a malfunction.
•When recording under fluorescent or LED lighting fixture etc., increasing the shutter speed may 
introduce slight changes to brightness and color. These are a result of the characteristics of the light 
source and do not indicate a malfunction.
•When recording subjects in extremely bright locations or recording under fluorescent lighting, LED 
lighting fixture, mercury lamp, sodium lighting etc., the colors and screen brightness may change or 
horizontal striping may appear on the screen.
•This is characteristic of MOS sensors which serve as the camera’s pickup 
sensors. It appears when the subject has a bright part. Some unevenness 
may occur in the surrounding areas, but this is not a malfunction.
It is recorded in pictures or motion pictures.
•It is recommended that you take pictures while taking care not to expose the 
screen to sunlight or any other source of strong light.
Taking pictures using Auto Bracket is not possible.
The recorded picture looks rough.
Noise appears on the picture.
Striping or flicker may appear under lighting such as fluorescent lighting and LED 
lighting fixture.
•
This is characteristic of MOS sensors which serve as the camera’s pickup 
sensors.
This is not a malfunction.
The brightness or the hue of the recorded picture is different from the actual scene.
Reddish horizontal streaks appear on the LCD monitor during recording. 
						

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•Use a card with SD Speed Class with “Class 4” or higher when recording motion pictures.
•Depending on the type of the card, recording may stop in the middle.> If Motion Picture Recording stops during use of a ca rd of at least “Class 4” or if you use a card 
that has been formatted on a PC or other equipment, the data-writing speed is lower. In such 
cases, we recommend that you make a backup of the data and then format (P61)  the card in this 
unit.
•Object seems to be warped slightly when the object moves across the image very fast, but this is 
because the unit is using MOS for the image sensor. This is not a malfunction.
•Set the AF area to the distinctive color of the subject if there is a part that is different from the 
surrounding color.  (P104)
•If the camera is moved too slowly, the camera has assumed that camera motion was stopped and 
will end the still picture recording.
•If there is a great deal of shaking towards the recording direction while moving the camera, recording 
will end.
> When recording with Panorama Shot Mode, move the camera by trying to trace a small circle 
parallel to the recording direction at a speed of about 8 seconds per revolution (estimated).
•It is possible that the subject may be warped slightly, or the borders get colored, depending on the 
zoom magnification, due to the characteristics of the lens. Also, the peripherals of the image might 
look warped because the perspective is enhanced when the wide angle is used. This is not a 
malfunction.
•The inside of the lens may fog due to condensation depending on the environment this unit is used 
in, areas that undergo a significant change in temperature or in high humidity, etc. Refer to “When 
inner side of the lens is fogged (condensation)
” on  P8 for what to do.
Motion Picture Recording stops in the middle.
Object seems to be warped.
Subject cannot be locked.
(AF tracking not possible)
Recording by Panorama Shot Mode is ended before finishing.
Lens
Recorded image may be warped, or nonexistent color is surrounding the subject.
The inner side of the lens is fogged. 
						

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•This phenomenon appears when you press the shutter button halfway to set the aperture value and 
does not affect the recorded pictures.
•This phenomenon also appears when the brightness changes when the camera is zoomed or when 
the camera is moved. This is because of operation of the automatic aperture of the camera, and it is 
not a malfunction.
•The LCD monitor may flicker for a few seconds after this unit is turned on. This is an operation to 
correct flicker caused by lighting such as fluorescent lights, LED lights etc. and is not a malfunction.
•Is [Monitor Luminance] active? (P54)•Perform [Monitor Display]. (P53)
•This is not a malfunction.
These pixels do not affect the recorded pictures.
•In dark places, noise may appear to maintain the brightness of the LCD monitor. This does not affect 
the pictures you are recording.
•Is the flash setting set to [Œ]?
> Change the flash setting.  (P66)
•The flash cannot be used in the following cases:–When using Auto Bracket  (P72)
–Creative Control Mode (P75)–Panorama Shot Mode (P84)–[Scenery]/[Night Scenery]/[Handheld Night Shot]/[HDR]/[Sunset]/[Starry Sky]/[Glass Through]/
[3D Photo Mode] (Scene Mode)  (P87)
–When recording in [Burst] (except for [ ]) ( P 111 )
•The flash is activated twice when Red-Eye Reduction  (P66) has been set.
•Has [Burst]  ( P 111 ) in the [Rec] menu been set to [ ]?
LCD monitor
The LCD monitor becomes darker or brighter for a moment.
The LCD monitor flickers indoors.
The LCD monitor is too bright or dark.
Black, red, blue and green dots appear on the LCD monitor.
Noise appears on the LCD monitor.
Flash
The flash is not activated.
Flash is activated several times. 
						

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•[Rotate Disp.] (P60) is set to [ ] or [ ].
•Is there a picture on the built-in memory or the card?
> The pictures on the built-in memory appear when a card is not inserted. The picture data on the 
card appears when a card is inserted.
•Is this a folder or picture which was processed in the PC? If it is, it cannot be played back by this unit.
> It is recommended to use the “PHOTOfunSTUDIO” software in the CD-ROM (supplied) to write 
pictures from PC to card.
•Are you playing back filtered images by using [Slide Show]  or [Filtering Play]?
>Cancel the filter.  (P150)
•Is this a non-standard picture, a picture which  has been edited using a PC or a picture which was 
taken by another make of digital camera?
•Did you remove the battery immediately after pict ure-taking or did you take the picture using a 
battery with a low remaining charge?
> Format the data to delete the pictures mentioned above.  (P61) 
(Other pictures will be deleted as well and it will not be possible to restore them. Therefore, 
check well before formatting.)
•When the number of images edited with [Resize], [Retouch], etc., is large, it may take a few minutes 
to display all the images.
•Is the clock in the camera set properly?  (P28)•When pictures edited using a PC or pictures taken by other equipment are searched, they may be 
displayed on dates differing from the actual dates on which the pictures were taken.
Playback
The picture being played back is rotated and displayed in an unexpected direction.
The picture is not played back.
The recorded pictures are not displayed.
The folder number and the file number are displayed as [—] and the screen turns 
black.
Displaying images takes long in Multi Playback. 
With a Calendar Search, pictures are displayed on dates differing from the actual 
dates on which the pictures were taken. 
						

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•When Red-Eye Removal ([ ], [ ]) is in operation, if you take a picture of a subject with red 
color surrounded by a skin tone color, that red part may be corrected to black by the Red-Eye 
Removal function.> It is recommended to take a picture with the Flash Mode set to [ ‡], [‰] or [ Œ], or 
[Red-Eye Removal] on the [Rec] menu set to [OFF].  (P116)
•Is it a picture that has been recorded with other equipment? In such cases, these pictures may be 
displayed with a deteriorated picture quality.
•This unit automatically adjusts the aperture during Motion Picture Recording. At such times, the 
sound may break up. This is not a malfunction.
•Motion pictures recorded in [AVCHD] or [MP4] may be played back with poor picture or sound quality 
or playback may not be possible even when played back with equipment compatible with these 
formats. Also, the recording information may not be displayed properly.
White round spots like soap bubbles appear on the recorded picture.
•
If you take a picture with the flash in a dark place or indoors, white round 
spots may appear on the picture caused by the flash reflecting of particles of 
dust in the air. This is not a malfunction.
A characteristic of this is that the number of round spots and their position 
differ in every picture.
Red part of the recorded image has changed color to black.
[Thumbnail is displayed] appears on the screen.
The sound of the recorded motion pictures sometimes breaks up.
Motion pictures recorded with this model can not be played back on other 
equipment. 
						

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•Use within the communication range of the wireless LAN network.
•Connection types and security setting methods are different depending on the wireless access point.> Refer to the operating instructions of the wireless access point.
•When the radio waves are interrupted, the condition may improve by moving the location or 
changing the angle of the wireless access point.
•It may not automatically connect when the network SSID of the wireless access point is set not to 
broadcast.
> Set the network SSID of the wireless access point to broadcast.
•Is any device, such as microwave oven, cordless phone, etc., that uses 2.4 GHz frequency operated 
nearby?
> Radio waves may get interrupted when used simultaneously. Use them sufficiently away from 
the device.
•Is the 5 GHz/2.4 GHz switchable wireless acce ss point connected to other equipment using 
the 5 GHz band? > The use of a wireless access point that can use 5 GHz/2.4 GHz simultaneously is 
recommended. It cannot be used simultaneously with this camera if it is not compatible.
•When the battery indicator is flashing red, the connection with other equipment may not start or the 
connection may be disrupted. (A message such as [Communication error] is displayed.)
•Check if the wireless access point to connect is in operating state.•The camera may not display or connect to a wireless access point depending on the radio wave 
condition.
> Perform the connection closer to the wireless access point.
•It may not display even if the radio waves exist depending on the setting of the wireless access 
point.
> Check the settings of the wireless access point.
•The wireless access point may not be found depending on the radio wave condition.
> Perform the [Manual Connection].  (P186)
•Is the network SSID of the wireless access point set not to broadcast?
> It may not be detected when it is set not to broadcast. Enter and set the network SSID.  (P186)
•Try the following:
> Move this unit closer to the wireless access point
> Remove the obstacles between this unit and the wireless access point
> Change the direction of this unit
About the Wi-Fi function
It cannot connect to the wireless LAN. Radio waves get disconnected.
Wireless access point is not displayed. Or it cannot be connected. 
						

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•It may take longer time to connect depending on the Wi-Fi connection setting of the smartphone/
tablet, but it is not a malfunction.> Try switching the ON/OFF of the Wi-Fi function in  the Wi-Fi settings of the smartphone/tablet.
•Check the information in the login screen of “LUMIX CLUB”.
http://lumixclub.panasonic.net/eng/c/
•Service user registration for the “LUMIX CLUB” is not possible in the environment without a wireless 
access point.
•When the firewall of the OS, security software, etc. is enabled, connecting to the PC may not be 
possible.
> Confirm that the login information (login ID/user name/email address/password) is correct.
•WEB service server or the network may be busy.
> Try again after a while.
> Check the site of the WEB service you are sending the image to.
•Is the size of the image too large?
> Reduce the image size at [Size]  (P192), and then send. 
> Transmit after dividing the motion picture with [Video Divide]  (P163).
•It may take longer time to transmit when distance to the wireless access point is far.
> Transmit closer to the wireless access point.
It takes long time every time to connect to a smartphone/tablet.
This unit is not displayed in the Wi-Fi setting screen of the smartphone/tablet.
It takes time to setup the connection.
I have forgotten the login ID or password for the “LUMIX CLUB”.
I do not have a wireless access point at my home, but I would like to perform service 
user registration of the “LUMIX CLUB”.
Images cannot be transmitted to a PC.
Images cannot be transmitted to the WEB service.
It takes time to transmit an image to the WEB service.