Panasonic Digital Camera Dmc G85 Owners Manual
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321 12. Others •Picture might look whitish when lens or image sensor gets dirty with fingerprints or similar. > If the lens is dirty turn the camera off and then gently wipe t he lens surface with a soft, dry cloth. > Refer to P330 when the image sensor gets dirty. •Is the AE Lock (P105) applied incorrectly? •Check the drive mode setting. (P114)•Are you using the bracket function? (P141) •The subject is beyond the focus range of the camera. •Is [Focus/Release Priority] in the [Custom] menu set to [RELEAS E]? (P211)•Is [Shutter AF] in the [Custom] menu set to [OFF]? (P209)•Is the AF Lock (P105) applied incorrectly? •The shutter speed will become slower and the Image Stabilizer f unction may not work properly when taking pictures especially in dark places. > We recommend using a tripod and the self-timer (P135) when taking pictures with a slow shutter speed. •Try the following: > Decrease the ISO sensitivity. (P108) > Increase the setting for [Noise Reduction] in [Photo Style] or lower the setting for each of the items other than [Noise Reduction]. (P187) > Set the [Long Shtr NR] to [ON]. (P200) •If you record a moving subject when using the electronic shutte r or recording motion picture or a 4K photo, the subject may appear distorted on the picture. Th is is characteristic of MOS sensors which serve as the camera’s pickup sensors. This is not a malfunction. The recorded picture is whitish. The recorded picture is too bright or dark. Multiple pictures are taken at one time. The subject is not focused properly. The recorded picture is blurred. The Image Stabilizer is not effective. The recorded picture looks rough. Noise appears on the picture. The subject appears distorted on the picture.
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12. Others 322 •This is characteristic of MOS sensors which serve as the camera’s pickup sensors. This is not a malfunction. •When using the electronic shutter (P197), lowering the shutter speed may reduce the effect of the horizontal stripes. •If noticeable flicker or striping is seen under lighting such a s a fluorescent or LED lighting fixture when recording motion pictures, you can reduce the flicker or striping by setting up [Flkr Decrease] (P206) and fixing the shutter speed. It is possible to select a shutter speed from [1/50], [1/60], [1/100], or [1/120]. You c an set the shutter speed manually in the Creative Video Mode. (P85) •Stripes may appear in high ISO sensitivity or depending on the lens you use. > Decrease the ISO sensitivity. (P108) •When recording under fluorescent or LED lighting fixture, etc., increasing the shutter speed may introduce slight changes to brightness and color. These are a result of the characteristics of the light source and do not indicate a malfunction. •When recording subjects in extremely bright locations or record ing under fluorescent lighting, LED lighting fixture, mercury lamp, sodium lighting, etc., the colors and screen brightness may change or horizontal striping may appear on the screen. •There may be defective pixels in the image sensor. > Perform [Pixel Refresh] (P226). •When the ambient temperature is high or 4K photo recording is p erformed continuously, the camera may display [ ] and recording may stop. (If [ ] ([4K Pre-B urst]) is selected, the setting changes to [ ] ([4K Burst]) before recording stops.) Wai t until the camera cools down. Striping or flicker may appear under lighting such as fluoresce nt lighting and LED lighting fixture. Stripes appear in high ISO sensitivity. The brightness or the hue of the recorded picture is different from the actual scene. Bright spot not in subject is recorded. 4K photo recording stops before finishing.
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323 12. Others •You may not be able to record for a short while after turning this unit on when using a large capacity card. •When the ambient temperature is high or motion picture is recorded continuously, the camera may display [ ] and stop the recording to protect itself. Wait u ntil the camera cools down. •Depending on the [Rec Format] and [Rec Quality] of a motion picture, the speed class rating required for the card differs. Use a card that meets the rating . (“About motion picture/4K photo recording and speed class ratings ” on P26 ) •This phenomenon occurs when the camera is trying to record with highly accurate focus at a reduced Auto Focus speed, and is not a malfunction. •With recording in a quiet environment, depending on the lenses used, the sound of aperture and focus actions may be recorded in motion pictures. Focus operation can be set to [OFF] in [Continuous AF] (P168). •While recording motion pictures, plugging the aperture of the microphone with a finger may reduce the level of audio recording or audio may not record at all. Also be careful because the operation sound of lenses can easily be recorded at this time. •Use of [Silent Operation] is recommended if you are concerned about operational sounds. (P86) •Is the flash closed? Open the flash. (P154) •When the electronic shutter is used, the flash is not activated . (P197)•When [Silent Mode] is set to [ON] , the flash is not activated. (P209) Motion pictures Recording motion pictures is not possible. Motion picture recording stops in the middle. Sometimes it is difficult to focus with Auto Focus when recordi ng 4K motion pictures. In motion pictures, abnormal clicking and buzzing sounds are re corded. The recorded sound is very quiet. An operation sound is recorded in a motion picture. Flash The flash is not activated.
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12. Others 324 •If no operations are performed during the set time period, [Auto LVF/Monitor Off] (P222) is activated, and the Monitor/Viewfinder turns off. •When an object or your hand is positioned near the eye sensor, the Monitor display may switch to the Viewfinder display. (P38) •This occurs due to the aperture of the lens changing when the s hutter button is pressed halfway, or when the brightness of the subject changes. This is not a malfunction. •It is only displayed on the monitor when the camera is connecte d to a PC or printer. •Viewfinder of this unit adopts OLED. Screen burn-in may occur on the screen/viewfinder when a same image is displayed for a long period of time, but it does not affect the recorded images. •Being a characteristic of the viewfinder of this unit, this phenomenon is not a problem. Recorded images are not affected. •Is the card inserted?•Is this a folder or picture which was processed in the PC? If it is, it cannot be played back by this unit. > It is recommended to use the software “ PHOTOfunSTUDIO ” (P295) to write pictures from PC to card. •Has [Playback Mode] been set for playback? > Change to [Normal Play]. (P231) •When Red-Eye Removal ([ ] or [ ]) is performed, red parts may be corrected to black. > It is recommended to take a pictures with the flash closed, Fla sh Mode set to [‰], or [Red-Eye Removal] set to [OFF]. (P198) Monitor/Viewfinder The Monitor/Viewfinder turns off although the camera is turned on. It may flicker for an instant or the brightness of the screen may change significantly for an instant. Monitor and viewfinder do not switch when [LVF] is pressed. Unevenly bright parts or irregular colors appear on the Viewfin der. The color tone of the viewfinder differs from the actual tone. Playback The picture is not played back. There are no recorded pictures. Red part of the recorded image has changed color to black.
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325 12. Others ∫General tips for using a Wi-Fi connection •Use within the communication range of the device to be connecte d.•Is any device, such as microwave oven, cordless phone, etc., that uses 2.4 GHz frequency operated nearby? > Radio waves may get interrupted when used simultaneously. Use t hem sufficiently away from the device. •When the battery indicator is flashing red, the connection with other equipment may not start or the connection may be disrupted. (A message such as [Communication error] is displayed.) •If you place the camera on a metal table or shelf, the radio wa ves may be adversely affected. In such cases, you may not be able to establish a connection. Move the camera away from the metal surface. ∫ About a wireless access point •Check if the wireless access point to connect is in operating s tate.•Check the radio wave condition of the wireless access point. > Move this unit closer to the wireless access point. > Change the location and orientation of the wireless access poin t. •It may not display even if the radio waves exist depending on the setting of the wireless access point. > Turn off and on the wireless access point. > Check the settings of the wireless access point. > When the network SSID of the wirel ess access point is set not to broadcast, the wireless access point may not be detected. Enter the network SSID to sta rt the connection (P282) or enable the SSID broadcast of the wireless access point. •From the Wi-Fi setting menu on the smartphone, turn off and then on the Wi-Fi function. •Some OS versions, including Windows 8, use two types of account s: a local account and a Microsoft account. Be sure to use the user name and password for the local account . Wi-Fi function A Wi-Fi connection cannot be established. Radio waves get disconnected. Wireless access point is not displayed. This unit is not displayed in the Wi-Fi setting screen of the smartphone. When I try to set up a Wi-Fi connection with a Windows 8 PC, my user name and password are not recognized, so I cannot connect to the PC.
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12. Others 326 •The default workgroup name is set to “WORKGROUP”. If you changed the workgroup name, the PC will not be recognized. In [Change Workgroup Name] in [PC Connection] of the [Wi-Fi Set up] menu, change the workgroup name to that of the PC you are connecting to. (P286) •Please confirm login name and password are correctly typed. •When the system time of Mac computer or Windows PC connected to a camera differs severely from that of the camera, the camera cannot be connected to the computer or PC in some OSs. > Please confirm [Clock Set] and [World Time] of the camera match es with time, date and time zone in Windows PC or Mac computer. When both settings do not match severely, please match them. •Confirm that the login information (login ID/user name/email ad dress/password) is correct. •Is the size of the image too large? > Reduce the image size at [Size] (P266), and then send. > Transmit after dividing the motion picture with [Video Divide] (P240). •It may take longer time to transmit when distance to the wirele ss access point is far. > Transmit closer to the wireless access point. •File format of the motion picture that can be sent differs depe nding on the destination. (P263) •Execute the [Reset Wi-Fi Settings] in the [Setup] menu. (P225) However, all the information you have set on the [Wi-Fi Setup] menu will be reset. (excluding [LUMIX CLUB] ) The PC is not recognized when I use a Wi-Fi connection. The cam era cannot be connected to PC via Wi-Fi connection. Images cannot be transmitted to the web service. It takes time to transmit an image to the web service. Transmission of the image fails midway. Some images cannot be t ransmitted. I have forgotten the password for the Wi-Fi.
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327 12. Others •Is the camera connected to the TV correctly? (P290) > Set the TV input to external input mode. •Is the [VIERA Link] on this unit set to [ON]? (P224) > Check the VIERA Link setting on the connected device. > Turn this unit off and on. •Set to [PC] in [USB Mode]. (P223, 297) •Turn this unit off and on. •Check if your PC is compatible with SDXC memory cards. http://panasonic.net/avc/sdcard/information/SDXC.html •A message prompting to format the card may be displayed when co nnecting, but do not format.•If the [Access] displayed on the monitor does not disappear, disconnect the USB connection cable after turning this unit off. •Pictures cannot be printed using a printer that does not suppor t PictBridge. > Set to [PictBridge(PTP)] in [USB Mode]. (P223, 300) •When using a printer with a Cropping or borderless printing function, cancel this function before printing. (For details, refer to the operating instructions for the print er.) •When you order photo studios to print pictures, ask the photo s tudio if the 16:9 pictures can be printed. TV, PC and printer The picture does not appear on the television. VIERA Link does not work. Cannot communicate with the PC. The card is not recognized by the PC. (SDXC memory card is used.) The picture cannot be printed when the camera is connected to a printer. The ends of the pictures are cut at printing.
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12. Others 328 •Depending on the lens you attach, it may move inside and create a sound. This is not a malfunction. •This is the noise of the Dust Reduction Function working (P330); it is not a malfunction. •It is a sound of lens movement or aperture operation when this unit is turned on or off, and it is not a malfunction. •The sound, which is caused by the automatic adjustment of the a perture, is heard when the brightness has changed due to, for example, zooming or the move ment of the camera. This is not a malfunction. •Press [MENU/SET], select the [Setup] menu icon [ ] and then sele ct the [~] icon to set the desired language. (P224) •In dark places, the AF Assist Lamp (P210) lights red to make it easier to focus on a subject. •The surface of the camera and the reverse side of the monitor m ay become warm during use. This does not affect the performance or quality of the camera. •If you do not use the camera for a long time, the clock may be reset. > [Please set the clock] message will be displayed; please reset the clock. (P34) Others When I shake the camera, I hear a rattling sound from the attac hed lens. The camera makes a noise when this unit is turned on. There is a sound from lens unit. An unreadable language was selected by mistake. A red lamp sometimes turns on when the shutter button is presse d halfway. The camera becomes warm. The clock is reset.
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329 12. Others Cautions for Use Keep this unit as far away as possible from electromagnetic equipment (such as microwave ovens, TVs, video games etc.). • If you use this unit on top of or near a TV, the pictures and/o r sound on this unit may be disrupted by electromagnetic wave radiation. •Do not use this unit near cell phones because doing so may resu lt in noise adversely affecting the pictures and/or sound. •Recorded data may be damaged, or pictures may be distorted, by strong magnetic fields created by speakers or large motors. •Electromagnetic wave radiation may adversely affect this unit, disturbing the pictures and/or sound. •If this unit is adversely affected by electromagnetic equipment and stops functioning properly, turn this unit off and remove the battery or disconnect AC adap tor (optional). Then reinsert the battery or reconnect AC adaptor and turn this unit on. Do not use this unit near radio transmitters or high-voltage li nes. •If you record near radio transmitters or high-voltage lines, th e recorded pictures and/or sound may be adversely affected. Always use the supplied cords and cables. If you use optional accessories, use the cords and the cables s upplied with them. Do not extend the cords or the cables. Do not spray the camera with insecticides or volatile chemicals. • If the camera is sprayed with such chemicals, the body of the c amera may be damaged and the surface finish may peel off. Do not keep rubber or plastic products in contact with the came ra for a long period of time. Optimal use of the camera
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12. Others 330 Before cleaning the camera, remove the battery or the DC coupler (optional), or disconnect the power plug from the outlet. Then wipe the camera with a dry, soft cloth. • When the camera is soiled badly, it can be cleaned by wiping th e dirt off with a wrung wet cloth, and then with a dry cloth. •Do not use solvents such as benzine, thinner, alcohol, kitchen detergents, etc., to clean the camera, since it may deteriorate the external case or the coati ng may peel off. •When using a chemical cloth, be sure to follow the accompanying instructions. ∫About dirt on the image sensor This camera features an interchangeable lens system so dirt may get inside the camera body when changing lenses. Depending on the recording conditions, dirt on the image sensor may appear on the recorded picture. To prevent debris or dust adhering to internal parts of the bod y, avoid changing the lens in a dusty environment and always fit the body cap or a lens when storing the camera. Remove any dirt on the body cap before attaching it. Removing dirt on the image sensor The image sensor is very precise and delicate, so be sure to ob serve the following when you do have to clean it yourself. • Blow off the dust on the surface of the im age sensor with a commercially available blower brush. Be careful not to blow too strongly. •Do not put the blower brush further inside than the lens mount.•Do not let the blower brush touch the image sensor as the image sensor may get scratched. •Do not use any objects except a blower brush to clean the image sensor.•If you cannot remove the dirt or dust with the blower, consult the dealer or Panasonic. ∫For care of the viewfinder/Eyecup •As the eye cup cannot be removed, blow away the dust on the vie wfinder surface with a blower (commercially available), gently wipe it with a dry and soft cl oth, and be careful not to remove it. •If you wipe the eye cup too hard and it is removed, consult the dealer or Panasonic. Cleaning Dust reduction function This unit has a dust reduction function that will blow off the debris and dust that have affixed to the front of the imaging device. This function will function automatically when the camera is turned on, but if you see dust, perform the [Sensor Cleaning] (P226) in the [Setup] menu.