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Panasonic Digital Business System Section 700 Feature Operation Manual

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Page 371

DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page I-7
Notes 
 When a call is transferred to UNA, the trunk caller hears the selected hold 
sound source.
 When a call is transferred to UNA, the UNA continues to ring until the call 
is answered (by dialing 78
 or direct trunk access) or the caller hangs up.
 If multiple callers ring the UNA, the UNA calls are picked up on a first-in/ 
first-out method.
 The UNA cannot be a member of a hunt group.
 The UNA can be a member of an All Ring Group....

Page 372

Appendix I. CPC-EX 2.3 Feature Update Section 700-Operation
Page I-8 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Operation 
When the UNA Reversion Timer is set to 0
, a call that reverts to the attendant 
and is not answered, continues to ring at the attendant. It does not revert to 
UNA. When the UNA Reversion Timer is set to a value other than 0, a call 
that reverts to the attendant and is not answered within the specified time 
reverts to UNA.
To answer a UNA call:
1. Go off-hook.
2. Dial 78
....

Page 373

DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page I-9
Programming  
No new programming required. However, the Class of Service for the 
forwarding station must allow Call Forwarding to be Set/Reset for this feature 
to operate.
Operation 
To set UNA forwarding
:
1. At the forwarding extension, go off-hook or press ON/OFF
.
2. Dial 725
.
3. Hang up or press ON/OFF
.
To cancel UNA forwarding
:
1.  At the forwarding extension, go off-hook or press ON/OFF
.
2. Dial 72
.
3.  Hang up or press ON/OFF
.
To...

Page 374

Appendix I. CPC-EX 2.3 Feature Update Section 700-Operation
Page I-10 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
 An extension user can only set “Do Not Disturb” or one type of call 
forwarding at a time including call forwarding to UNA. When the user sets 
DND or a call forwarding type, the previously set DND or call forwarding 
type is cleared. 
  Call forward to UNA cannot be assigned to an FF-Key.
*All Ring Group
Description 
A new type of ringing group has been added - the All Ring Group. A...

Page 375

DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page I-11
When a call is transferred to the All Ring Group, every phone in the All Ring 
Group rings. When any phone in the group is answered, all phones stop 
ringing.
Notes 
 The All Ring Group may include the UNA (780).
 The original call must be a CO call. An internal call cannot be transferred 
to an All Ring Group. If you attempt to transfer an internal call to an All 
Ring Group, you will receive busy tone.
 A call presented to an All Ring Group...

Page 376

Appendix I. CPC-EX 2.3 Feature Update Section 700-Operation
Page I-12 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Notes 
 You must enter programming using the private password to view the 
private password address. The private password address will not appear 
and is not accessible if programming is entered using the system or remote 
password.
 If the system or remote password is set to the same value as the private 
password, then the private password address will not be accessible. You 
must...

Page 377

DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page I-13
     #99xxxx
 (where xxxx = the sites private password)
5.  After the DBS responds, type P
 and then press Enter
.
6.  Follow the directions on the screen to access the desired program. (See 
“Terminal Programming Commands.”)
Terminal Programming Through DISA
Note:
The DBS must be equipped with an MFR card and an RAI card to 
allow terminal programming using this method.
When programming through a DISA trunk, perform the following steps:
1....

Page 378

Appendix I. CPC-EX 2.3 Feature Update Section 700-Operation
Page I-14 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
Terminal Programming Through Additional RAI Access Method
(See “Additional RAI Access Method”.)
Terminal Programming Commands
Use the following commands to navigate terminal programming:
*Additional RAI Access Method
Description 
In addition to the existing RAI access method, a new RAI access method has 
been added. A new access code, #97****
, has been added to the DBS. When 
this code...

Page 379

DBS-2.3/9.2-700 DBS Manual - Revised April 2000   Page I-15
Programming 
No additional programming is required for the DBS. However, if an 
automated attendant or other device performs the transfer, the automated 
attendant or other device must be set up to transfer your call by dialing 
#97****
.
Operation 
To access the system using the new RAI Access method:
Note:
The following procedure uses a preprogrammed automated attendant to 
transfer a call to the RAI.
1.  At the PC terminal program, dial into...

Page 380

Appendix I. CPC-EX 2.3 Feature Update Section 700-Operation
Page I-16 DBS Manual - Revised April 2000 DBS-2.3/9.2-700
6. When Password>
 is displayed, type the 4-digit remote or private 
password.
7.  After the DBS responds with REMT>
, type P
 and then press Enter
.
8.  Follow the directions on the screen to access the desired program. (See 
“Terminal Programming Commands”.)
ISDN Programming Flexibility
Description 
The previous versions did not allow the programming flexibility to 
accommodate certain...
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