Panasonic DBS 576 Technical Manual

Section 700 - Operation Chapter 3. System Features
576-50-700 DBS 576 (USA) issued September 2001 3-33
Flexible Numbering Plan
Description
The System provides flexible numbering for feature access special numbers and extension numbers.
The dialing plan allows settings for digits dialed at dial tone, digits dialed at ringback tone, digits 
dialed at busy tone, two patterns of feature codes dialed at dial tone, two patterns of feature codes 
dialed at ringback tone, and two patterns of feature codes dialed...

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Chapter 3. System Features Section 700 - Operation
Hunting Groups
Description
Hunting allows calls to be automatically transferred among a preselected group of phones. If a phone 
is busy or there is no answer in a set amount of time, the call will hunt to the next phone in the hunt 
group.
A phone assigned to a hunt group is called a member. Up to 20 members can be assigned to a hunt 
group. Up to 12 hunt groups are available per cabinet.
Several...

Section 700 - Operation Chapter 3. System Features
576-50-700 DBS 576 (USA) issued September 2001 3-35
Circular Hunt Group
Circular Hunt Group initiates hunting in a specified group for calls made to a member extension in the 
group. If the called member of the hunt group is busy, the System begins hunting forward to the end 
of the group and then moves forward
 from the first member of the group. If no member is available 
(extension is busy or there is no answer for a specified amount of time), the...

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Chapter 3. System Features Section 700 - Operation
activated and the call is re-routed to the top of the group. The system continues to hunt for an 
available agent until the timer limit expires, and the call is diverted to another location.
Internal Hold Tone
Description
If a Music-on-Hold (MOH) sound source is unavailable, a periodic hold tone generated internally in 
the System can be provided to a caller. For more information, see “Music-on-Hold” on...

Section 700 - Operation Chapter 3. System Features
576-50-700 DBS 576 (USA) issued September 2001 3-37
Figure 3-1. LAN TAPI system
For example, a user at PC (1) selects the “Dial” function from the TAPI-compliant 
Personal Information Manager (PIM). The operating system routes this request over 
the LAN (2) to the main Telephony Server (3), which translates and forwards the 
request using Panasonic’s CT-API  Protocal over a serial connection (4) to the DBS 
576 (5). The DBS 576  then places the call from...

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Chapter 3. System Features Section 700 - Operation
MCO Tenant Group
Description
When the System is configured for tenant operation, MCO Tenant Group determines which trunks 
groups are used for incoming and outgoing calls. 
Each MCO trunk group is assigned to an MCO tenant group for incoming calls and for outgoing calls. 
By default, Trunk Group 1 is assigned to MCO Tenant Group 1, Trunk Group 2 is assigned to MCO 
Tenant Group 2, etc. for both incoming...

Section 700 - Operation Chapter 3. System Features
576-50-700 DBS 576 (USA) issued September 2001 3-39
Hardware Requirements
• A second CPC card that matches the type installed must be used to copy the memory. 
Related Programming
•N/A
Considerations
•N/A
Music-on-Hold
Description
The System can provide Music-on-Hold (MOH) to parties on hold (either CO line, extension, or 
network party). The MOH feature can also be used to play announcements or advertisements if 
desired. 
Hardware Requirements
• The...

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Chapter 3. System Features Section 700 - Operation
This feature does not require the use of a DSS/72 console or entering the programming mode.
Extension Name Assignments
Extension names can be up to 10 characters in length. (Assignment of extension names must be 
allowed in the Extension Class of Service [COS].)
Operation
To set extension names using a large-display or small-display phone:
Action Result
1.   Lift the handset or press the ON/OFF key....

Section 700 - Operation Chapter 3. System Features
576-50-700 DBS 576 (USA) issued September 2001 3-41
Example 1. Large-Display Phone
To  e n t e r  D:
a.  Press the first soft key on the top left.
b.  Press the fourth FF key from the left on the bottom row.
To  e n t e r  o:
a.  Press the third soft key from the top right.
b.  Press the third FF key from the left on the bottom row. 

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Chapter 3. System Features Section 700 - Operation
Example 2. Small-Display Phone
Refer to the following diagram to determine which one-touch key to press. (See step 7-8 above.)
To  e n t e r  D:
a.  Press the first one-touch key from the left on the bottom row.
b.  Press the fourth FF key from the left on the bottom row.
To  e n t e r  o :
a.  Press the third one-touch key from the left on the top row.
G H I J K L M N O P Q R S T U V W X A B C D E F Y...