Panasonic DBS 576 Technical Manual

Section 700 - Operation Chapter 3. System Features
576-50-700 DBS 576 (USA) issued September 2001 3-3
Network Hold 3-47
Network Paging 3-48
Network Transfer Recall 3-48
Tandem Connection 3-48
Non-Blocking Architecture 3-48
Power Failure Transfer 3-49
Power On Maintenance 3-49
Programming Devices 3-50
Telephone Programming 3-50
DBS 576 Manager 3-50
QSIG ISDN Lines 3-51
Ringing Modes 3-51
Day 1/ Day 2/Night Ringing 3-51
Day 1/ Day 2/Night Delayed Ringing 3-52
DID Day/Night Ringing 3-52
DID Day/Night...

3-4 DBS 576 (USA) issued September 2001 576-50-700
Chapter 3. System Features Section 700 - Operation
AEC Disconnect
Description
This feature allows the System to send a disconnect signal of 1 second to an analog device indicating 
that the calling party has hung up (terminated the call). This feature is useful with a Third-party Voice 
Mail or an Answering Machine. By default this feature is disabled.
Hardware Requirements
•AEC port
Related Programming
• FF3-0: Loop Disconnect Signal
Considerations
•...

Section 700 - Operation Chapter 3. System Features
576-50-700 DBS 576 (USA) issued September 2001 3-5
• The pilot number for an attendant group is flexible (i.e., any extension number can be designated 
as the pilot [not a real extension]).
• If a member of the attendant group has Do-Not-Disturb (DND) or Call Forwarding - All set, that 
phone is temporarily removed from the attendant group.
• If a member of the attendant group has Call Forwarding - Busy set and the extension is busy, the 
call goes to...

3-6 DBS 576 (USA) issued September 2001 576-50-700
Chapter 3. System Features Section 700 - Operation
• Up to 6 recorded messages (flexible length, max. 96 sec. per system) (ACD Version 3.0 and 
higher)
• In Version 3.0 and higher, the Silent Monitor feature has been added. This feature allows an 
ACD supervisor to monitor a call between an ACD agent and a caller without the knowledge 
of either party. For more information, see “Silent Monitor” on page 5-76, Section 400 - 
Programming, and Section 520 -...

Section 700 - Operation Chapter 3. System Features
576-50-700 DBS 576 (USA) issued September 2001 3-7
(extension number) and an authorization code. (Itemized code and authorization are not used 
in some areas.)
• Up to 8 authorization codes are available.
• For more information on ARS/TRS, see “ARS and TRS Operation” on page -1.
Hardware Requirements
•N/A
Related Programming
•N/A
Considerations
•N/A
Automatic Trunk to Trunk Transfer
Description
The System can be set to automatically transfer trunk calls...

3-8 DBS 576 (USA) issued September 2001 576-50-700
Chapter 3. System Features Section 700 - Operation
• Both Background Music and Music on Hold (if using external MOH) require a sound source.
Related Programming
•N/A
Considerations
•N/A
Battery Backup
Description
When backup batteries are installed, the System will continue to operate in the event of a power 
failure. If using Battery Backup, backup batteries must be installed in each cabinet.
A fully loaded System will operate at least 30 minutes on...

Section 700 - Operation Chapter 3. System Features
576-50-700 DBS 576 (USA) issued September 2001 3-9
Related Programming
•N/A
Considerations
• In addition to the additional cabinets and related cabinet hardware/cabling required for 
expansion, when the System is expanded the CPC card and/or TSW cards may need to be 
upgraded as well. The CPC-96 supports up to 96 ports. The CPC-288 supports up to 288 ports 
and should be combined with time switch card TSW288. The CPC-576 supports up to 576 ports 
and...

3-10 DBS 576 (USA) issued September 2001 576-50-700
Chapter 3. System Features Section 700 - Operation
Call Progress Tones
Description
The System supplies a full array of call progress tones. These tones provide audible indications of the 
status of calls and include dial tone, busy tone, ringback tone, error tone, confirmation tone, and 
splash tone. The complete specification for these tones may be found in Section 300 - Installation.
In addition to call progress tones, Direct Station Select (DSS) LEDs...

Section 700 - Operation Chapter 3. System Features
576-50-700 DBS 576 (USA) issued September 2001 3-11
• Caller ID data is usually sent between the first and the second rings of the incoming trunk call. 
The trunk may be programmed to immediately ring at the station or wait until after the Caller ID 
digits are received before ringing at the station. If the trunk is programmed to ring immediately, 
the Caller ID digits will not display until after they are received and processed.
• Caller ID numbers may...

3-12 DBS 576 (USA) issued September 2001 576-50-700
Chapter 3. System Features Section 700 - Operation
Centrex/PBX Compatibility
Description
Centrex/PBX Compatibility allows the System to be connected behind centrex or PBX lines. 
The System supports up to 6 access codes for dialing centrex or a PBX. These access codes allow the 
System, System Message Detail Recording (SMDR) output to exclude the number dialed to reach a 
centrex or PBX line. 
When connected behind a PBX or Centrex, Toll Restriction...