Panasonic Cs E9 12 18sd3uaw Operating Instructions Manual

							Français English
ACXF55-01620
 
Operating Instructions
Air Conditioner2-11
Instructions d’utilisation
Climatiseur13-23
Operating Instructions
Air Conditioner
Model No.
Indoor Unit 
E series ME series
CS-E9SD3UAW
CS-E12SD3UAW
CS-E18SD3UAWCS-ME5SD3UA
CS-ME7SD3UA
Outdoor Unit
Single Split Multi Split
CU-E9SD3UA
CU-E12SD3UA
CU-E18SD3UACU-2E18SBU
CU-3E19RBU
CU-4E24RBU
CU-5E36QBU 
						

							2
Thank you for purchasing Panasonic Air Conditioner.
Installation instructions attached.
Before operating the unit, please read these operating instructions thoroughly and keep them for future 
reference.
The illustrations in this manual are for explanation purposes only and may differ from the actual unit. 
They are subject to change without notice for future improvement.
Multi air conditioner system
Multi air conditioner systems save space by 
letting you connect multiple indoor units to a 
single outdoor unit.
• For complete product features, please refer 
catalogue.
Indoor units
• It is possible to operate the indoor units 
individually or simultaneously. The priority 
of operation is placed on the fi rst unit that 
turned on.
• During operation, HEAT and COOL modes 
cannot activate at the same time for 
different indoor units.
• The power indicator blinks to indicate the 
indoor unit is standing by for a different 
operation mode.
Operation conditions
Use this air conditioner under the following temperature range.
DBT  : Dry bulb temperature
WBT : Wet bulb temperature
Single split outdoor unit
Temperature (°F/°C)Indoor Outdoor
DBT WBT DBT WBT
COOL Max. 89.6 / 32 73.4 / 23 114.8 / 46 78.8 / 26
Min. 60.8 / 16 51.8 / 11 0 / -17.8 - / -
HEAT Max. 86.0 / 30 - / - 75.2 / 24 64.4 / 18
Min. 60.8 / 16 - / - -4 / -20 -5.8 / -21
Multi split outdoor unit
Temperature (°F/°C)Indoor Outdoor
DBT WBT DBT WBT
COOL Max. 89.6 / 32 73.4 / 23 114.8 / 46 78.8 / 26
Min. 60.8 / 16 51.8 / 11 14.0 / -10 - / -
HEAT Max. 86.0 / 30 - / - 75.2 / 24 64.4 / 18
Min. 60.8 / 16 - / - 5.0 / -15 3.2 / -16
Power Supply
Model Number Time Delay Circuit Breaker Rated Volts
Single SplitCS-E9SD3UAW / CU-E9SD3UA
15 Amps
208/230V CS-E12SD3UAW / CU-E12SD3UA
CS-E18SD3UAW / CU-E18SD3UA 25 Amps
Multi SplitCS-ME5SD3UA / CS-ME7SD3UA / CS-E9SD3UAW / 
CS-E12SD3UAW / CU-2E18SBU25 Amps
208/230V CS-ME5SD3UA / CS-ME7SD3UA / CS-E9SD3UAW / 
CS-E12SD3UAW / CS-E18SD3UAW / CU-3E19RBU30 Amps
CS-ME5SD3UA / CS-ME7SD3UA / CS-E9SD3UAW / 
CS-E12SD3UAW / CS-E18SD3UAW / CU-4E24RBU
45 Amps
CS-ME5SD3UA / CS-ME7SD3UA / CS-E9SD3UAW / 
CS-E12SD3UAW / CS-E18SD3UAW / CU-5E36QBU
Indoor units
Outdoor unit 
						

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English
Table of contents
Safety precautions ...................4-5
How to use...............................6-7
Cleaning Instruction ....................8 
Troubleshooting .....................9-10
Information................................11
Accessories
• Remote  control
• AAA or R03 batteries × 2
• Remote control holder
• Screws for remote control 
holder × 2
Quick guide
123
Inserting the batteries
1
  Pull out the back cover of 
remote control
2  Insert AAA or R03 batteries 
(can be used ~ 1 year)
3
  Close the cover
23
1
Clock setting
1
  Press CLOCK
2
  Set the time
3
  Confi rm
POWERFULQUIET
AIR CONDITIONER
MODE
POWERFULQUIET
AIR CONDITIONERMODE
1
2
3
26ft/8m
Basic operation
1 Select the desired mode
DRY AUTO HEAT
COOLFA N
2  Start/stop the operation
POWER
• Please note that the  
indication is on display to start 
the unit. 
3
  Select the desired temperature
• Selection range 
(Not applicable for FAN mode): 
60°F ~ 86°F / 16°C ~ 30°C.
• Operating the unit within the 
recommended temperature range 
may save energy.
HEAT :  68°F ~ 75°F / 
20°C ~ 24°C.
COOL :  78°F ~ 82°F / 
26°C ~ 28°C.
DRY :  2°F ~ 4°F / 
1°C ~ 2°C
lower than room
temperature.
• 
To dim or restore the unit’s indicator 
brightness, press  and hold for
5 seconds.
• Use remote control within 26ft/8m 
from the remote control receiver of 
the indoor unit. 
						

							4
Safety precautions
To prevent personal injury, injury to others 
or property damage, please comply with the 
following: 
Incorrect operation due to failure to follow 
instructions below may cause harm or damage, 
the seriousness of which is classifi ed as below:
WARNINGThis sign warns of 
death or serious 
injury.
CAUTIONThis sign warns of 
injury or damage to 
property.
The instructions to be followed are classifi ed by 
the following symbols:
This symbol denotes an 
action that is PROHIBITED.
These symbols denote 
actions COMPULSORY.
   WARNING
Indoor unit and outdoor unit
This appliance is not intended for use by 
persons (including children) with reduced 
physical, sensory or mental capabilities, or lack 
of experience and knowledge, unless they have 
been given supervision or instruction concerning 
use of the appliance by a person responsible for 
their safety. Children should be supervised to 
ensure that they do not play with the appliance.
Please consult authorised dealer or specialist to 
clean the internal parts, repair, install, remove 
and reinstall the unit. Improper installation and 
handling will cause leakage, electric shock or fi re.
Confi rm with authorised dealer or specialist on 
usage of any specifi ed refrigerant type. 
Using refrigerant type other than the specifi ed 
may cause product damage, burst and injury etc.
Do not install the unit in a potentially explosive 
or fl ammable atmosphere. Failure to do so could 
result in fi re.
Do not insert your fi ngers or other 
objects into the air conditioner indoor or 
outdoor unit, rotating parts may cause 
injury.
Do not touch the outdoor unit during lightning, it 
may cause electric shock.
Do not expose yourself directly to cold air for a 
long period to avoid excess cooling.
Do not sit or step on the unit, you may 
fall down accidentally.
Remote control
Do not allow infants and small children to play 
with the remote control to prevent them from 
accidentally swallowing the batteries.
Power supply
Do not use a modifi ed cord, 
joint cord, extension cord or 
unspecifi ed cord to prevent 
overheating and fi re.
  
Indoor unit
Outdoor unit
Power supply
Remote control
Air inlet vent
Air inletAir inlet
Air outlet vent
Air outletAir outlet 
						

							5
English Safety precautions
To prevent overheating, fi re or electric shock:• Do not share the same power outlet with 
other equipment.
• Do not operate with wet hands. • Do not over bend the power supply cord.
If the supply cord is damaged, it must be 
replaced by the manufacturer, service agent 
or similarly qualifi ed persons in order to avoid 
a hazard.
It is strongly recommended to install this 
unit using an Earth Leakage Circuit Breaker 
(ELCB) or Ground Fault Interrupt (GFCI) or 
Appliance Leakage Current Interrupt (ALCI) to 
prevent electric shock or fi re.
Stop using the product if any abnormality/
failure occurs or turn off the power switch and 
breaker. (Risk of smoke/fi re/electric shock)
Examples of abnormality/failure
• The ELCB or GFCI or ALCI trip frequently.  • Burning smell is observed.• Abnormal noise or vibration of the unit is 
observed.
• Water leaks from the indoor unit. • Power cord becomes abnormally hot.• Fan speed cannot be controlled.• The unit stops running immediately even if it 
is switched on for operation.
• The fan does not stop even if the operation 
is stopped.
Contact your local dealer immediately for 
maintenance or repair assistance.
This equipment must be earthed to prevent 
electrical shock or fi re.
Prevent electric shock by switching off the 
power supply:
- Before cleaning or servicing,
- When extended non-use, or
- During abnormally strong lightning activity.
CAUTION
Indoor unit and outdoor unit
Do not wash the indoor unit with water, 
benzene, thinner or scouring powder to avoid 
damage or corrosion at the unit.
Do not use for preservation of precise 
equipment, food, animals, plants, artwork 
or other objects. This may cause quality 
deterioration, etc.
Do not use any combustible equipment 
in front of the airfl ow outlet to avoid fi re 
propagation.
Do not expose plants or pet directly to airfl ow 
to avoid injury, etc.
Do not touch the sharp aluminium 
fi n, sharp parts may cause injury.
Do not switch ON the indoor unit when waxing 
the fl oor. After waxing, aerate the room 
properly before operating the unit.
Do not install the unit in oily and smoky areas 
to prevent damage to the unit.
Do not dismantle the unit for cleaning purpose 
to avoid injury.
Do not step onto an unstable bench when 
cleaning the unit to avoid injury.
Do not place a vase or water container on the 
unit. Water may enter the unit and degrade 
the insulation. This may cause an electric 
shock.
Do not open window or door for long time 
during COOL/DRY mode operation.
Prevent water leakage by ensuring drainage 
pipe is:
- Connected properly,
- Kept clear of gutters and containers, or
- Not immersed in water
After a long period of use or use with any 
combustible equipment, aerate the room 
regularly.
After a long period of use, make sure the 
installation rack does not deteriorate to 
prevent the unit from falling down.
Remote control
Do not use rechargeable (Ni-Cd) batteries. It 
may damage the remote control.
To prevent malfunction or damage of the 
remote control:
• Remove the batteries if the unit is not going 
to be used for a long period of time.
• New batteries of the same type must be 
inserted following the polarity stated. 
						

							6
How to use
POWERFULQUIET
AIR CONDITIONER
MODEAIR CONDITIONER
MODE
Press and hold for 
approximately 
10 seconds to show 
temperature setting in 
°F or °C.
Press and hold for 
approximately 
5 seconds to show
12-hour (am/pm) or
24-hour time indication.
Press to restore the 
remote control to 
default setting.
Not used in normal 
operations.
Remote control display
To select operation mode
AUTO - For your convenience
• During initial operation mode selection, the 
Power indicator blinks.
Single• Unit selects operation mode every 
10 minutes according to setting 
temperature and room temperature.
Multi• Unit selects operation mode 
every 3 hours according to setting 
temperature, outdoor temperature and 
room temperature.
HEAT - To enjoy warm air
• Unit may take a while to warm up. The POWER 
indicator blinks during the initial warm up 
operation.
COOL - To enjoy cool air
• Provides  effi cient comfort cooling to suit your 
needs.
DRY - To dehumidify the environment
• Unit operates at low fan speed to give a gentle 
cooling operation.
FAN - To circulate air in the room
POWERFULTo reach temperature quickly
POWERFUL
Single• This operation stops automatically after 
20 minutes.
Multi• Press the button again or turn OFF the 
unit to stop this operation.
OFF/ON button
Use when remote control is misplaced or a malfunction occurs. 
1.  Press the button once to use in AUTO mode.
2.  Press and hold the button until you hear 1 beep, then release to use in forced COOL 
mode.
3.  Repeat step 2. Press and hold the button until you hear 2 beeps, then release to use in 
normal COOL mode.
4.  Repeat step 3. Press and hold the button until you hear 3 beeps, then release to use in 
forced HEAT mode.
• Press the button again to turn off.
SingleSingle split system
MultiMulti split system
Remote control receiver
Indicator
 POWER(Green) 
 TIMER(Orange) 
 POWERFUL(Orange)
 QUIET(Orange) 
						

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English
QUIETTo enjoy quiet operation
QUIET
• This operation reduces airfl ow noise.
Can be activated in all modes and can be
cancelled by pressing the respective button again.
To select fan speed
(Remote control display)
• For AUTO, the indoor fan speed is automatically 
adjusted according to the operation mode.
How to use
To set the timer
2 sets of ON and OFF timers are available 
to turn ON or OFF the unit at different preset 
times.
213
1Select ON or OFF 
timerExample: 
OFF at 22:00
• Each time pressed:
Cancel
2Set the time
3Confi rm
TIMER
• To cancel ON or OFF timer, press  or  
to select respective  or  then press .
• If timer is cancelled manually or due to power 
failure, you can restore the timer again by 
pressing 
 or  to select respective  or  then press .
• The nearest timer setting will be displayed and 
will activate in sequence.
• When ON Timer is set, the unit may start 
earlier (up to 35 minutes) before the actual 
set time in order to achieve the desired 
temperature on time.
• Timer operation is based on the clock set in 
the remote control and repeats daily once set. 
For clock setting, please refer to Quick guide.
Note
POWERFUL , QUIET
• Can be activated in all modes and can be 
cancelled by pressing the respective button 
again.
• Cannot be selected at the same time.
Auto Restart Control
• If power is resumed after a power failure, the 
operation will restart automatically after a period 
of time with previous operation mode and airfl ow 
direction. 
• This control is not applicable when TIMER is set. 
						

							8
Cleaning Instruction 
To ensure optimal performance of the unit, 
cleaning has to be carried out at regular 
intervals.
• Switch off the power supply and unplug before 
cleaning.
• Do not touch the aluminium fi n, sharp parts may 
cause injury.
• Do not use benzine, thinner or scouring powder.
• Use only soap (
 pH 7) or neutral household 
detergent.
• Do not use water hotter than 104°F / 40°C.
Remote control receiver
Wipe the receiver gently with a 
soft, dry cloth.
For seasonal inspection after extended non-use• Checking of remote control batteries.
• No obstruction at air inlet and air outlet vents.
• These units are mounted inside the ceiling. It 
uses external air intake vent and air outlet vent 
to operate. Please consult your nearest dealer 
for seasonal inspection.
• After 15 minutes of operation, it is normal to 
have the following temperature difference 
between air inlet and air outlet vents:
 
COOL: ≥14.4°F/8°C  HEAT: ≥25.2°F/14°C
For extended non-use
• Activate HEAT mode for 2~3 hours to remove 
moisture left in the internal parts thoroughly to 
prevent mould growth.
• Turn off the power supply.
Air Filter
• The  air fi lter is located in the air intake side of 
the unit. 
• For cleaning the air fi lter, please consult your 
dealer. Do not attempt to clean inside the unit 
by yourself.
• If the air fi lter gets blocked, the effi ciency of the 
air conditioner drops signifi cantly. Indoor unit
Air outlet side duct fl ange (rear)
Electrical 
box Water drain
Air fi lter Air intake side duct fl ange 
						

							9
English
Troubleshooting
The following symptoms do not indicate malfunction.
SymptomCause
Mist emerges from indoor unit. • Condensation effect due to cooling process.
Water fl owing sound during operation. • Refrigerant fl ow inside the unit.
The room has a peculiar odour. • This may be due to damp smell emitted by the wall, 
carpet, furniture or clothing.
Indoor fan stops occasionally during automatic 
fan speed setting.• This helps to remove the surrounding odour.
Operation is delayed a few minutes after 
restarting.• The delay is a protection to the unit’s compressor.
Outdoor unit emits water/steam. • Condensation or evaporation occurs on pipes.
TIMER indicator is always on. • The timer setting repeats daily once set.
Power indicator blinks during operation and the 
indoor fan is stopped.• The unit is in defrost mode, and the melted frost is 
drained from the outdoor unit.
Indoor fan stops occasionally during heating 
operation.• To avoid unintended cooling effect.
POWER indicator blinks before the unit is 
switched on.• This is a preliminary step in preparation for the 
operation when the ON timer has been set.
Check the following before calling for servicing.
SymptomCheck
Operation in HEAT/COOL mode is not working 
effi ciently.• Set the temperature correctly.
• Close all doors and windows.
• Clear any obstruction at the air inlet and air outlet 
vents.
Noisy during operation. • Check if the unit has been installed at an incline.
Remote control does not work.
(Display is dim or transmission signal is weak.)• Insert the batteries correctly.
• Replace weak batteries.
The unit does not work. • Check if the circuit breaker is tripped.
• Check if timers have been set.
The unit does not receive the signal from the 
remote control.• Make sure the receiver is not obstructed.
• Certain fl uorescent light may interfere with signal 
transmitter. Please consult authorised dealer.
NON SERVICEABLE CRITERIASTURN OFF POWER SUPPLY then please consult authorised dealer under the following conditions:
• Abnormal noise during operation.
• Water/foreign particles have entered the remote 
control.
• Water leaks from Indoor unit.• Circuit breaker switches off frequently.
• Power cord becomes unnaturally warm.
• Switches or buttons are not functioning properly.
Cleaning Instruction / Troubleshooting 
						

							10
The unit stops and the TIMER indicator blinks.
Use remote control to retrieve error code.
Press until you hear beep sound, then 
write down the error code21
3
Press for 5 seconds 
to quit checkingTurn the unit off and reveal the error code 
to authorised dealer4 Press for 5 seconds
• For certain errors, you may restart the unit for limited operation with 4 beeps when operation starts.
Diagnostic 
displayAbnormality/Protection 
control
H 00
No memory of failure
H 11Indoor/outdoor abnormal 
communication
H 12Indoor unit capacity unmatched
H 14Indoor intake air temperature 
sensor abnormality
H 15Compressor temperature sensor 
abnormality
H 16Outdoor current transformer (CT) 
abnormality
H 19Indoor fan motor mechanism lock
H 21Indoor fl oat switch operation 
abnormal
H 23Indoor heat exchanger 
temperature sensor 1 abnormality
H 24Indoor heat exchanger 
temperature sensor 2 abnormality
H 27Outdoor air temperature sensor 
abnormality
H 28Outdoor heat exchanger 
temperature sensor 1 abnormality
H 30Outdoor discharge pipe 
temperature sensor abnormality
H 32Outdoor heat exchanger 
temperature sensor 2 abnormality
H 34Outdoor heat sink temperature 
sensor abnormality
H 35Indoor drain water adverse 
current abnormal
H 36Outdoor gas pipe temperature 
sensor abnormality
Diagnostic 
displayAbnormality/Protection 
control
H 37
Outdoor liquid pipe temperature 
sensor abnormality
H 39Abnormal indoor operating unit or 
standby units
H 41Abnormal wiring or piping 
connection
H 97Outdoor fan motor mechanism 
lock
H 98Indoor high pressure protection
H 99Indoor operating unit freeze 
protection
F 114-way valve switching 
abnormality
F 17Indoor standby units freezing 
abnormality
F 90Power factor correction (PFC)
circuit protection
F 91Refrigeration cycle abnormality
F 93Compressor abnormal revolution
F 95Outdoor cooling high pressure 
protection
F 96Power transistor module 
overheating protection
F 97Compressor overheating 
protection
F 98Total running current protection
F 99Outdoor direct current (DC) peak 
detection
Troubleshooting