Panasonic Cf 52 Service Manual
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2-2 A : Hard disk drive B : Smart Card slot C : ExpressCard slot D : PC Card slot E : IEEE 1394 interface connector F : USB port G : DC-IN jack H : External display port I : Security lock A Kensington cable can be connected. For further information, read the manual that comes with the cable. J : Ventilation hole K : Modem port L : LAN port M : Serial port N : Expansion bus connector O : RAM module slot P : Hard disk drive latch Q : Multimedia pocket release button R : Battery latch EX PC1394 LOCK A HJ IKLM EF Q N RO F CD BG P Right side Rear sideBottom
3 Block Diagram 3-1 Processor Processor System Bus System Bus PM965 PM965 (1.05V) Memory Interface Host Hub Bridge PCI Express AGTL+ AGTL+ 64bit 800 MHz 64bit 800 MHz Processor Number T7300 Processor Number T7300 L2 Cache 4M L2 Cache 4M Cl ock Spock Speedeed 2GHz 2GHz Front Side Bus 800MHz Front Side Bus 800MHz LCD (15.4” WXGA or WUXGA) 1.8V1.8V 64bit64bit 533 / 667MHz533 / 667MHz VGA (1.15V) Radeon X???? Radeon X???? (M71M) ATi (M71M) ATi CRT iCH8-MiCH8-M (1.05V) USB x10 Interface PCI Bridge SATA/IDE Interface SATA HDD HDD 80GB/100GB 80GB/100GB 2.5inch 2.5inch DMI x DMI x 4 HD Audio InterfaceLPC Bridge Super I/O PC87391 Winbond TPM 1.2 SLB9635 Infineon EC Mitsubishi Int KB Flat Pad LPC LPC Bus 3.3V Bus 3.3V COMBO oCOMBO or MULTI MULTI USB2.0 x4 USB2.0 x4 FingerPrint FingerPrint Bluetooth Bluetooth WWAN WWAN Po Port rt ReReplicatoplicator CoConn nn USB 2.0 x4 LAN 1000BASE CRT Serial PCI PCI Express Express Secondary IDE USB 2.0/1.1 Main Memory(DDR2-SDRAM ) Main Memory(DDR2-SDRAM ) SO-DIMM SO-DIMM 2 (512MB / 1G / 2G) 2 (512MB / 1G / 2G) Max 4G BYTE 667 MHz CL4 Max 4G BYTE 667 MHz CL4 RJ-11 Modem(3.3V) RD02-D330 Conexant Microphone (EXT) Headphone Speaker IntelIntel® High Definition Audio Interface High Definition Audio Interface Audio(3.3V) AD1884 Analog Devices Power SW Serial Smart Card RJ-45 Gig bit Ethernet MC82566 Intel GLAN GLAN I/F I/F 64bit 64bit ExpressCard Card Bus(3.3V) Ricoh PCI Bus PCI Bus 33MHz 33MHz Mini-Card Wireless LAN 802.11 a+b+g PCI PCI Express Express BIOS ROM AT26DF321 Atmel PCI Express IEEE1394 SD SLOT IntelIntel® Core Core™ Duo 2 processor Duo 2 processor (uFCBGA) (uFCBGA) TYPE I SPI
4.2. Troubleshooting Please take note of the following two points with regard to troubleshooting: 1. Know-how of diagnosis upon occurrence of heavy troubles, e.g. ‘Set cannot be turned ON’, ‘Set fails to start’, ‘No display o n screen’, etc. 2. Explanation of each trouble, mainly symptom of trouble in operation. Ô Flow Chart NG NO YES NO YES NG NO YESNG OK OK NO YES NG OK NG OK NO YES OK OK NG START START Pay attention to the following points when in pursuit of the cause of a troubleshooting. 1. Peripheral apparatus connected with the set should all be removed before operation check. 2. Make sure that cables, boards, etc. are not coming off, and recheck the contact condition. Set cannot be supplied with current. Power lamp fails to light up. AC Adaptor/Battery Output voltageReplace AC Adaptor/Battery Return set-up utility setpoint to the state of ‘delivery from factory’. Make sure of contact of K/B connector in use. Replace keyboard or main board. Replace DVD drive. Replace main board. Reinstall HDD. Replace main board. Power lamp checkCheck contact condition of power input terminal. Replace i f defective. Check Power SW. Replace if defective. Inverter boardReplace inverter board. Check inverter cable continuity. Replace if defective Replace LCD back light. BIOS operation checkReplace main board (Check fuse at power source). LCD unit checkReplace LCD unit. Result of POSTRefer to POST error code table.Replace main board. Main board checkReplace main board HDD access Check HDD cable connection and continuity. Replace if defective. Replace HDD & Reinstall. Replace main board. Set-up utility starting Replace main board. Trouble symptoms on some of DVD or CDCheck if there are any flaws on DVD or CD media. Since flaws may appear on specifi c media, DVD or CD media can be defective. START END Dark display on screen. Screen fails to display. Failure in starting Not displayed properly on screen. Some or all keys cannot be input. DVD/CD CALL not practicable. Starts but operates unstably. Heavy trouble e.g., ‘Set cannot be turned ON’, ‘Set fails to start’, ‘No display on screen’, etc. Each kind of trouble in operation. *Clean DVD-ROM drive with an applicator. LCD back light lighting 4-2
5 Power-On Self Test (Boot Check) Outline of POST The set has a boot check function called POST (Power-On Self Test) in it. The condition of the main body is diagnosed by checking beep sound or error code. Start .............Test begins automatically when power switch is set to ON. Normal finish .....After memory checking, a beep sound is issued once and the set is placed i\ nto automatic stop. Note: If no error occurs, nothing is displayed. (No display of OK, etc\ .) Error Diagnosis by Checking Beep Signal Sound The beep sound is as follows: = long sound (about 0.4 sec.), = short sound (about 0.2 sec.), Length between sounds is about 0.1 sec\ . Table of errors classified by beep sounds (1 (long sound) -2-3-4) (Length of bar shows length of sound.) DiagnosisBeep signal sound Error message 1(long sound)-2 BIOS ROM error BIOS ROM error RAM error Keyboard controller error RAM error RAM error RAM error 1-2-2-3 1-3-1-1 1-3-1-3 1-3-4-1 1-3-4-3 1-4-1-1 BIOS ROM error 2-1-2-3 Occurrence of unexpected offering 2-2-3-1 Main board (Note) A beep sound is also issued in case of other I/O trouble. 5-1
6 List of Error Codes The following is a list of the messages that BIOS can display. Most of \ them occur during POST. Some of them display information about a hardware device, e.g., t\ he amount of memory installed. Others may indicate a problem with a device, such as the way\ it has been configured. Following the list are explanations of the messages and remedies for rep\ orted problems. If your system displays one of except the messages marked below with an \ asterisk (*), write down the message and contact Panasonic Technical Support. If your syste\ m fails after you make changes in the Setup menus, reset the computer, enter Setup and ins\ tall Setup defaults or correct the error. 0200 Failure Fixed DiskFixed disk in not working or not configured properly. Check to see if fixed disk is attached properly. Run Setup. Find out if the fixed-disk type is correctly identified. 0210 Stuck key Stuck key on keyboard. 0211 Keyboard error Keyboard not working. 0212 Keyboard Controller Failed Keyboard controller failed test. May require replacing keyboard control\ ler. 0213 Keyboard locked - Unlock key switch Unlock the system to proceed. 0230 System RAM Failed at offset : nnnn System RAM failed at offset nnnn of in the 64k block at which the error was detected. 0231 Shadow RAM Failed at offset : nnnn Shadow RAM failed at offset nnnn of the 64k block at which the error was detected. 0232 Extended RAM Failed at offset : nnnn Extended memory not working or not configured properly at offset nnnn. 0250 System battery is dead - Replace and run SETUP The CMOS clock battery indicator shows the battery is dead. Replace the\ battery and run Setup to reconfigure the system. *0251 System CMOS checksum bad - Default configuration used System CMOS has been corrupted or modified incorrectly, perhaps by an application program that changes data stored in CMOS. The BIOS installed Default SETUP Values. If you do not want these values, enter Setup and enter your own values. If the error \ persists, check the system battery or contact Panasonic Technical Support. 0260 System timer error The timer test failed. Requires repair of system board. 0270 Real time clock error Real-time clock fails BIOS test. May require board repair. *0280 Previous boot incomplete - Default configuration used Previous POST did not complete successfully. POST loads default values and offers to run Setup. If the failure was caused by incorrect values and they are not c\ orrected, the next boot will likely fail. On systems with control of wait states, improper Setup settings can also termi- nate POST and cause this error on the next boot. Run Setup and verify t\ hat the wait-state configuration is correct. This error is cleared the next time the syste\ m is booted. 0281 Memory Size found by POST differed from EISA CMOS Memory size found by POST differed from EISA CMOS. 6-1
Troubleshooting 02D0 System cache error - Cache disabledContact Panasonic Technical Support. 02F0: CPU ID: CPU socket number for Multi-Processor error. 02F4: EISA CMOS not writable ServerBIOS2 test error: Cannot write to EISA CMOS. 02F5: DMA Test Failed ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Acc\ ess) registers. 02F6: Software NMI Failed ServerBIOS2 test error: Cannot generate software NMI (Non-Maskable Inte\ rrupt). 02F7: Fail - Safe Timer NMI Failed ServerBIOS2 test error: Fail-Safe Timer takes too long. device address Conflict Address conflict for specified device. Allocation Error for: device Run ISA or EISA Configuration Utility to resolve resource conflict for t\ he specified device. Failing Bits : nnnn The hex number nnnn is a map of the bits at the RAM address which failed the memory test. Each 1 (one) in the map indicates a failed bit. See error 230,231 or \ 232 for offset address of the failure in System, Extended or Shadow memory. Invalid System Configuration Data Problem with NVRAM (CMOS) data. I/O device IRQ conflict I/O device IRQ conflict error. Operating System not found Operating system cannot be located on either drive A: or drive C:. Ente\ r Setup and see if fixed disk and drive A: are properly identified. Parity Check 1 nnnn Parity error found in the system bus. BIOS attempts to locate the addre\ ss and display it on the screen. If it cannot locate the address, it displays ????. Parity is a\ method for checking errors in binary data. A parity error indicates that some data has been corrup\ ted. Parity Check 2 nnnn Parity error found in the I/O bus. BIOS attempts to locate the address \ and display it on the screen. If it cannot locate the address, it displays ????. Press to resume, to Setup Displayed after any recoverable error message. Press to start the \ boot process or to enter a Setup and change the settings. Write down and follow the information shown on the screen. 6-2
7 Self Diagnosis Test 7-1 As for the self-diagnosis test(PC-Diagnostic utility) to u\ se this model, a standard test and the enhancing test by the module of the main body building in ar\ e possible. ÔNotesyTo skip BIOS password yyyyyyyyy Use + key to skip BIOS password or authentication of fingerpr\ int. yyyyyyyyy This key is only for entering DIAG mode. Not available to boot the compu\ ter. yyyyyyyyy If customer set HDD Lock, the DIAG program cannot perform HDD test. yyyyyyyyy *This key is for service purpose only. Do not disclose this information \ to unrelated others. 1. Beginning of self-diagnosis test y1-1. Setting of content of setup yyyy1.yThe power supply of the computer is turned on. yyyy2.y F2 is pushed on the screen of Panasonic while press is displayed. yyyy3.yThe setup utility starts and then takes notes of the content of the BIOS\ setup of present set. yyyy4.y F9 is pushed, Yes is selected on the screen of Is the default v\ alue loaded? , and Enter yyyyyy is pushed. yyyy5.y F10 is pushed. yyyy6.y Yes is selected on the screen of the setup confirmation, and Enter\ is pushed. yyyy7.yThe computer starts automatically. yyyAttention yyyyy~If the device which can be set is set to Invalidity by Advanced or \ Security menu, becomes an yyyyyy error by PC-Diagnostic utility. yyyyyy (It is judged that the device which can be set to Invalidity by Main\ menu such as Flat pad is yyyyyy normal if the controller operates normally though sets to Invalidity b\ y the setup. ) yyyyy~In the model with built-in DVD of the USB connection, even if DVD is nor\ mal, becomes an error if yyyyyy legacy USB is set to Invalidity y1-2. When you execute an automatic test 1.yCtrl + F7 is pushed while the Panasonic start screen is displayed \ after the computer is started. 2. The test of all devices begins automatically by PC-\ Diagnostic utility s starting. Attention ~It is a test which the customer who bought PC can execute. (As for HDD,\ the enhancing test is also possible.) çççççççççç ~A flat pad does not work for a while after starting PC-Diagnostic utili\ ty. çççççççççç ~The movement of a flat pad might become abnormal If after RAM begins fro\ m the CPU/System test, a flat pad will be operated in about 30 se\ conds. In that case,restarts pushingAlt + Ctrl + Del key. Or, please start PC-Diagnostic utilit\ y again after doing the power supply switch in the slide, and turning off the power supply. 1-3. When you execute the enhancing test 1. Please let me discontinue diagnosing clicking \ to end an automatic test. 2. Please click on the character of D PC-Diagnostic \ utility on the screen while pushing both of right Shift and left Shift keys. 3. All devices which can select the enhancing test make\ the setting of the enhancing test possible. 4. The district device is madeFULL display (enhancin\ g test). 5. The test begins clicking . *Please refer to item 4 for the error result of each \ test and the division of the breakdown part.
7-2 -As for the device under the diagnosis, blue and yellow are alternately \ displayed at the left of the icon. - The diagnosis result of the device greens at the left of the icon when\ it is normal, and becomes red when abnormal. -When the test of all devices ends, the test result is displayed under t\ he right of the screen. -Please click while diagnosing when being stop on the way by the\ time the test of all devices ends. -Please click when you restart PC-Diagnostic utility. *Each device is tested from the beginning, and it is not possible to res\ tart on the way. -When the test of all devices ends, the test result is displayed under t\ he right of the screen. 2. Operation of PC-Diagnostic Utility -Only the device which can be inspected on the entire screen is displaye\ d. -The item does not appear when the device of wireless LAN etc. is not ph\ ysically connected. -The movement of the item must use an arrow key or a flat pad.
7-3 Start the standard test \ Do not test Please begin testing clicking if the selection of the tested \ device ends. 2-2. PC-Diagnostic utility End method When of Close on the right of the screen is clicked, the compute\ r reactivates automatically. Or, the power supply switch is done in the slide and the power supply is tu\ rned off. 2-3. The content of the setup is returned to the setting of the user 1. Turned on the computer. 2. F2 is pushed on the screen while Pressto enter Setup is\ displayed of Panasonic. 3. Push F10, and on the screen of Is the change in the setting \ preserved and do end?and then Yes is selected, and Enter is pushed. 4. The computer reactivates automatically. 5. The end option is chosen by the start menu, and the power suppl\ y of the computer is turned off. Standard at test time All devices other than RAM and HDD ---------- about 1 minute RAM standard test ----------------------------------- 1 - 2 min\ utes HDD standard test ----------------------------------- 2 - 3 min\ utes HDD enhancing test (60GB) ---------------------- about 40 min\ utes Ex.The standard when the standard is tested becomes 1+\ 2+3=6 minutes. ççç ÙçThere is greatly a difference from RAM test when the memory is increased\ according to the performance of the memory occasionally. ççç ÙçMoreover, when the main body of PC under the test is a high temperature,\ it occasionally takes time. ççç ÙçThere is greatly a difference from HDD according to the performance of t\ he drive occasionally. 2-1. Selection of tested device -To test only a specific device, Test and Do not test of each device\ can be selected. -The device which can select the enhancing test changes in order o\ f The standard is tested and Do not test whenever the device icon is clicked.