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Panasonic Cf 52 Service Manual

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    							2-2
    A : Hard disk drive
    B : Smart Card slot 
     
    C : ExpressCard slot
     
    D : PC Card slot   
    E : IEEE 1394 interface connector
    F : USB port
     
    G : DC-IN jack
    H : External display port
      I : Security lock
    A Kensington cable can be connected.
    For further information, read the manual that comes 
    with the cable.
    J : Ventilation hole
    K : Modem port
      
    L : LAN port
    M : Serial port
    N : Expansion bus connector
     
    O : RAM module slot
     
    P : Hard disk drive latch
     
    Q : Multimedia pocket release button
     
    R : Battery latch
    EX PC1394
    LOCK
    A
    HJ IKLM EF
    Q
    N
    RO
    F CD
    BG
    P
    Right side
    Rear sideBottom 
    						
    							3 Block Diagram
    3-1
    Processor Processor 
    System Bus System Bus 
     
    PM965 PM965 (1.05V)  
    Memory 
    Interface Host 
    Hub 
    Bridge PCI 
    Express
    AGTL+ AGTL+ 
    64bit 800 MHz 64bit 800 MHz 
    Processor Number T7300 Processor Number T7300 
    L2 Cache 4M L2 Cache 4M 
    Cl ock Spock Speedeed 2GHz  2GHz 
    Front Side Bus 800MHz Front Side Bus 800MHz LCD  
    (15.4” WXGA or WUXGA) 
    1.8V1.8V 
    64bit64bit
    533 / 667MHz533 / 667MHz
    VGA (1.15V) 
    Radeon X???? Radeon X???? (M71M) ATi (M71M) ATi 
    CRT 
    iCH8-MiCH8-M (1.05V) 
    USB x10 
    Interface 
    PCI 
    Bridge SATA/IDE
    Interface 
    SATA HDD HDD 80GB/100GB 80GB/100GB 2.5inch 2.5inch 
    DMI x DMI x 4
    HD Audio
    InterfaceLPC 
    Bridge 
    Super I/O 
    PC87391 
    Winbond TPM 1.2 
    SLB9635 
    Infineon EC 
    Mitsubishi 
    Int KB
    Flat Pad 
    LPC LPC Bus  3.3V Bus    3.3V 
    COMBO oCOMBO  or MULTI MULTI
    USB2.0 x4 USB2.0 x4 
    FingerPrint FingerPrint 
    Bluetooth Bluetooth 
    WWAN WWAN 
     
       Po
          Port rt ReReplicatoplicator 
    CoConn nn USB 2.0 x4 
     
    LAN  
    1000BASE 
    CRT 
    Serial 
    PCI PCI 
    Express Express 
    Secondary IDE
    USB 2.0/1.1
    Main Memory(DDR2-SDRAM ) Main Memory(DDR2-SDRAM ) SO-DIMM SO-DIMM 2 (512MB / 1G / 2G) 2 (512MB / 1G / 2G) Max 4G BYTE 667 MHz CL4 Max 4G BYTE 667 MHz CL4 
    RJ-11 Modem(3.3V)
    RD02-D330 
    Conexant Microphone
    (EXT)
    Headphone
    Speaker 
    IntelIntel®  High Definition Audio Interface  High Definition Audio Interface 
    Audio(3.3V) 
    AD1884 
    Analog Devices 
    Power SW
    Serial 
    Smart Card 
    RJ-45 Gig bit Ethernet 
    MC82566 
    Intel GLAN GLAN 
    I/F I/F 
    64bit 64bit 
    ExpressCard
    Card Bus(3.3V) 
    Ricoh PCI Bus PCI Bus 
    33MHz 33MHz 
    Mini-Card 
    Wireless LAN 
    802.11 a+b+g PCI PCI 
    Express Express 
    BIOS ROM   
    AT26DF321 
    Atmel 
    PCI 
    Express
    IEEE1394 
    SD SLOT
    IntelIntel® Core Core™  Duo 2 processor  Duo 2 processor 
     
    (uFCBGA) 
    (uFCBGA) 
    TYPE I
    SPI  
    						
    							4-1
    4.1.
    4  Diagnosis Procedure 
    						
    							4.2.  Troubleshooting 
     
    Please take note of the following two points with regard to troubleshooting:  1. Know-how of diagnosis upon occurrence of heavy troubles, e.g. ‘Set cannot be turned ON’, ‘Set fails to start’, ‘No display o n 
    screen’, etc. 
    2. Explanation of each trouble, mainly symptom of trouble in operation. 
     
    Ô  Flow Chart 
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
      
     
     
     
     
     
     
     
     
     
     
    NG
    NO
    YES
    NO
    YES
    NG
    NO
    YESNG
    OK
    OK
    NO
    YES
    NG
    OK
    NG
    OK
    NO
    YES
    OK
    OK
    NG
    START START 
    Pay attention to the following points when in pursuit of the cause of a troubleshooting. 
    1. Peripheral apparatus connected with the set should all be removed before operation check. 
    2. Make sure that cables, boards, etc. are not coming off, and recheck the contact condition.   
    Set cannot be supplied with current. 
    Power lamp fails to light up. AC 
    Adaptor/Battery  Output voltageReplace AC Adaptor/Battery
    Return set-up utility setpoint to the state of ‘delivery from factory’.
    Make sure of contact of K/B connector in use.
    Replace keyboard or main board. 
    Replace DVD drive. 
    Replace main board.
    Reinstall HDD. 
    Replace main board. 
    Power lamp  checkCheck contact condition of power input terminal. Replace i f
    defective. 
    Check  Power SW. Replace if defective. 
    Inverter boardReplace inverter board. 
    Check inverter cable continuity. Replace if defective 
    Replace LCD back light.
    BIOS operation checkReplace main board (Check fuse at power source). 
    LCD unit 
    checkReplace LCD unit.
    Result of 
    POSTRefer to POST 
    error code table.Replace main board. 
    Main board  checkReplace main board 
    HDD access
    Check HDD cable connection and continuity. 
    Replace if defective. 
    Replace HDD & Reinstall. 
    Replace main board. 
    Set-up utility starting Replace main board. 
    Trouble
    symptoms on some  of DVD or CDCheck if there are any flaws on DVD or CD
    media. Since flaws may appear on specifi c
    media, DVD or CD media can be defective. 
    START END 
    Dark display on screen. 
    Screen fails to display. 
    Failure in starting 
    Not displayed properly on screen. 
    Some or all keys cannot be input. 
    DVD/CD CALL not practicable. 
    Starts but operates unstably. 
    Heavy trouble e.g., 
    ‘Set cannot be turned 
    ON’, ‘Set fails to start’, 
    ‘No display on 
    screen’, etc. 
    Each kind of 
    trouble in 
    operation. 
    *Clean DVD-ROM drive with an applicator. 
    LCD back 
    light lighting
      
    4-2 
    						
    							5 Power-On Self Test (Boot Check)
     Outline of POST
    The set has a boot check function called POST (Power-On Self Test) in it. The condition of the main body is diagnosed by checking
    beep sound or error code.
     Start .............Test begins automatically when power switch is set to ON.
     Normal finish .....After memory checking, a beep sound is issued once and the set is placed i\
    nto automatic stop.
    Note: If no error occurs, nothing is displayed.  (No display of OK, etc\
    .)
    Error Diagnosis by Checking Beep Signal Sound
    The beep sound is as follows:
      = long sound (about 0.4 sec.),        
    = short sound (about 0.2 sec.), Length between sounds is about 0.1 sec\
    .
       
    Table of errors classified by beep sounds
    (1 (long sound) -2-3-4)
    (Length of bar shows length of sound.)
    DiagnosisBeep signal sound Error message
    1(long sound)-2 BIOS ROM error
    BIOS ROM error
    RAM error
    Keyboard controller error
    RAM error
    RAM error
    RAM error
    1-2-2-3
    1-3-1-1
    1-3-1-3
    1-3-4-1
    1-3-4-3
    1-4-1-1
    BIOS ROM error
    2-1-2-3
    Occurrence of unexpected offering
    2-2-3-1
    Main board
    (Note)  A beep sound is also issued in case of other I/O trouble.
    5-1 
    						
    							6  List of Error Codes 
    The following is a list of the messages that BIOS can display.  Most of \
    them occur during
    POST.  Some of them display information about a hardware device, e.g., t\
    he amount of memory
    installed.  Others may indicate a problem with a device, such as the way\
     it has been configured.
    Following the list are explanations of the messages and remedies for rep\
    orted problems.
    If your system displays one of except the messages marked below with an \
    asterisk (*), write
    down the message and contact Panasonic Technical Support.  If your syste\
    m fails after you
    make changes in the Setup menus, reset the computer, enter Setup and ins\
    tall Setup defaults
    or correct the error.
    0200  Failure Fixed DiskFixed disk in not working or not configured properly.  Check to see if fixed disk is attached
    properly.  Run Setup.  Find out if the fixed-disk type is correctly identified.
    0210  Stuck key Stuck key on keyboard.
    0211  Keyboard error Keyboard not working.
    0212  Keyboard Controller Failed Keyboard controller failed test.  May require replacing keyboard control\
    ler.
    0213  Keyboard locked - Unlock key switch Unlock the system to proceed.
    0230  System RAM Failed at offset :  nnnn
    System RAM failed at offset  nnnn of in the 64k block at which the error was detected.
    0231  Shadow RAM Failed at offset :  nnnn
    Shadow RAM failed at offset  nnnn of the 64k block at which the error was detected.
    0232  Extended RAM Failed at offset :  nnnn
    Extended memory not working or not configured properly at offset  nnnn.
    0250  System battery is dead - Replace and run SETUP The CMOS clock battery indicator shows the battery is dead.  Replace the\
     battery and run Setup
    to reconfigure the system.
    *0251  System CMOS checksum bad - Default configuration used System CMOS has been corrupted or modified incorrectly, perhaps by an application program
    that changes data stored in CMOS.  The BIOS installed Default SETUP Values. If you do not
    want these values, enter Setup and enter your own values.  If the error \
    persists, check the system
    battery or contact Panasonic Technical Support.
    0260  System timer error The timer test failed.  Requires repair of system board.
    0270  Real time clock error Real-time clock fails BIOS test.  May require board repair.
    *0280  Previous boot incomplete - Default configuration used Previous POST did not complete successfully.  POST loads default values and offers to run
    Setup.  If the failure was caused by incorrect values and they are not c\
    orrected, the next boot
    will likely fail.  On systems with control of  wait states, improper Setup settings can also termi-
    nate POST and cause this error on the next boot.  Run Setup and verify t\
    hat the wait-state
    configuration is correct.  This error is cleared the next time the syste\
    m is booted.
    0281  Memory Size found by POST differed from EISA CMOS Memory size found by POST differed from EISA CMOS.
      
    6-1 
    						
    							Troubleshooting
    02D0  System cache error - Cache disabledContact Panasonic Technical Support.
    02F0: CPU ID: CPU socket number for Multi-Processor error.
    02F4:  EISA CMOS not writable ServerBIOS2 test error:  Cannot write to EISA CMOS.
    02F5:  DMA Test Failed ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Acc\
    ess) registers.
    02F6:  Software NMI Failed ServerBIOS2 test error: Cannot generate software NMI (Non-Maskable Inte\
    rrupt).
    02F7:  Fail - Safe Timer NMI Failed ServerBIOS2 test error: Fail-Safe Timer takes too long.
    device  address Conflict
    Address conflict for specified  device.
    Allocation Error for:  device
    Run ISA or EISA Configuration Utility to resolve resource conflict for t\
    he specified  device.
    Failing Bits :  nnnn
    The hex number  nnnn is a map of the bits at the RAM address which failed the memory test.
    Each 1 (one) in the map indicates a failed bit.  See error 230,231 or \
    232 for offset address of the
    failure in System, Extended or Shadow memory.
    Invalid System Configuration Data Problem with NVRAM (CMOS) data.
    I/O device IRQ conflict I/O device IRQ conflict error.
    Operating System not found Operating system cannot be located on either drive A: or drive C:.  Ente\
    r Setup and see if fixed
    disk and drive A: are properly identified.
    Parity Check 1  nnnn
    Parity error found in the system bus.  BIOS attempts to locate the addre\
    ss and display it on the
    screen.  If it cannot locate the address, it displays ????.  Parity is a\
     method for checking errors
    in binary data.  A parity error indicates that some data has been corrup\
    ted.
    Parity Check 2  nnnn
    Parity error found in the I/O bus.  BIOS attempts to locate the address \
    and display it on the
    screen.  If it cannot locate the address, it displays ????.
    Press  to resume,  to Setup Displayed after any recoverable error message.  Press  to start the \
    boot process or  to
    enter a Setup and change the settings. Write down and follow the information shown on the
    screen.
    6-2 
    						
    							7  Self Diagnosis Test
    7-1
                As for the self-diagnosis test(PC-Diagnostic utility) to u\
    se this model, a standard test and the
                enhancing test by the module of the main body building in ar\
    e possible.
                ÔNotesyTo skip BIOS password
    yyyyyyyyy Use + key to skip BIOS password or authentication of fingerpr\
    int.
    yyyyyyyyy This key is only for entering DIAG mode. Not available to boot the compu\
    ter.
    yyyyyyyyy If customer set HDD Lock, the DIAG program cannot perform HDD test.
    yyyyyyyyy *This key is for service purpose only. Do not disclose this information \
    to unrelated others.  
    1. Beginning of self-diagnosis test
    y1-1. Setting of content of setup
    yyyy1.yThe power supply of the computer is turned on.
    yyyy2.y F2  is pushed on the screen of Panasonic while  press   is displayed.
    yyyy3.yThe setup utility starts and then takes notes of the content of the BIOS\
     setup of present set.
    yyyy4.y F9  is pushed,  Yes is selected on the screen of  Is the default v\
    alue loaded? , and  Enter
    yyyyyy is pushed.
    yyyy5.y F10  is pushed.
    yyyy6.y Yes is selected on the screen of the setup confirmation, and  Enter\
     is pushed.
    yyyy7.yThe computer starts automatically.
    yyyAttention
    yyyyy~If the device which can be set is set to Invalidity by Advanced or \
    Security menu, becomes an
    yyyyyy error by PC-Diagnostic utility.
    yyyyyy (It is judged that the device which can be set to Invalidity by Main\
     menu such as Flat pad is
    yyyyyy normal if the controller operates normally though sets to Invalidity b\
    y the setup. )
    yyyyy~In the model with built-in DVD of the USB connection, even if DVD is nor\
    mal, becomes an error if
    yyyyyy legacy USB is set to Invalidity
    y1-2. When you execute an automatic test
                   1.yCtrl + F7 is pushed while the Panasonic start screen is displayed \
    after the computer is started.
                   2.   The test of all devices begins automatically by PC-\
    Diagnostic utility s starting.
              Attention
                       ~It is a test which the customer who bought PC can execute. (As for HDD,\
     the enhancing test is also
                            possible.)
    çççççççççç ~A flat pad does not work for a while after starting PC-Diagnostic utili\
    ty.
    çççççççççç ~The movement of a flat pad might become abnormal If after RAM begins fro\
    m the CPU/System
                            test, a flat pad will be operated in about 30 se\
    conds. In that case,restarts pushingAlt + Ctrl +
                           Del key. Or, please start PC-Diagnostic utilit\
    y again after doing the power supply switch in the
                           slide, and turning off the power supply.
        1-3. When you execute the enhancing test
                   1.   Please let me discontinue diagnosing clicking       \
     to end an automatic test.
                   2.   Please click on the character of D PC-Diagnostic \
    utility on the screen while pushing both of right
                         Shift and left Shift keys.
                   
                   3.   All devices which can select the enhancing test make\
     the setting of the enhancing test possible.
                   4.   The district device is madeFULL display (enhancin\
    g test).
                   5.   The test begins clicking      .
                      
                       *Please refer to item 4 for the error result of each \
    test and the division of the breakdown part. 
    						
    							7-2
    -As for the device under the diagnosis, blue and yellow are alternately \
    displayed at the left of the icon.
    - The diagnosis result of the device greens at the left of the icon when\
     it is normal, and becomes red when
    abnormal.
    -When the test of all devices ends, the test result is displayed under t\
    he right of the screen.
    -Please click         while diagnosing when being stop on the way by the\
     time the test of all devices ends.
    -Please click         when you restart PC-Diagnostic utility.
    *Each device is tested from the beginning, and it is not possible to res\
    tart on the way.
    -When the test of all devices ends, the test result is displayed under t\
    he right of the screen.
    2. Operation of PC-Diagnostic Utility
    -Only the device which can be inspected on the entire screen is displaye\
    d.
    -The item does not appear when the device of wireless LAN etc. is not ph\
    ysically connected.
    -The movement of the item must use an arrow key or a flat pad. 
    						
    							7-3
                           Start the standard test                          \
                           Do not test
        Please begin testing clicking        if the selection of the tested \
    device ends.
                             
    2-2. PC-Diagnostic utility End method
        
    When       of Close on the right of the screen is clicked, the compute\
    r reactivates automatically. Or, the
         power supply switch is done in the slide and the power supply is tu\
    rned off.
    2-3. The content of the setup is returned to the setting of the user
     
         1.  Turned on the computer.
         2.  F2 is pushed on the screen while Pressto enter Setup is\
     displayed of Panasonic.
         3.  Push F10, and on the screen of Is the change in the setting \
    preserved and do end?and then Yes
              is selected, and Enter is pushed.
         4.  The computer reactivates automatically.
         5.  The end option is chosen by the start menu, and the power suppl\
    y of the computer is turned off.
             Standard at test time
             All devices other than RAM and HDD ---------- about 1 minute
             RAM standard test ----------------------------------- 1 - 2 min\
    utes
             HDD standard test ----------------------------------- 2 - 3 min\
    utes
             HDD enhancing test (60GB) ---------------------- about 40 min\
    utes
         Ex.The standard when the standard  is tested becomes 1+\
    2+3=6 minutes.
    ççç ÙçThere is greatly a difference from RAM test when the memory is increased\
     according to the performance
               of the memory occasionally.
    ççç ÙçMoreover, when the main body of PC under the test is a high temperature,\
     it occasionally takes time.
    ççç ÙçThere is greatly a difference from HDD according to the performance of t\
    he drive occasionally.
      2-1. Selection of tested device
     
         -To test only a specific device, Test and Do not test of each device\
     can be selected.
          -The device which can select the enhancing test changes in order o\
    f The standard is tested and Do not
           test whenever the device icon is clicked.
              
    						
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