Panasonic Broadband Networking Gateway Kx Hgw200 Operating Instructions

							For assistance, please call: 1-800-272-7033
Useful Information
51
Setting the Static Network ParametersÒ
Every computer in a TCP/IP network, including the KX-HGW200, needs to
have an IP address. The KX-HGW200 is preset to assign a local IP
address to each computer in a home network using the DHCP server
function. This type of network is called as dynamic IP network.
By disabling the KX-HGW200 DHCP server function and specifying a
unique IP address for each computer in the home network, a static IP
networkcan be created.
When the local IP address of a computer in your home network has to
always be fixed, you need to set the static IP network parameters.
To set up the KX-HGW200 for a static IP network, see p. 33 and disable
the DHCP server function in the Additional Setup screen. To set up a
computer for a static IP network, follow the steps on pages 52 to 56.
The KX-HGW200 assigns a local IP address to each computer
automatically (DHCP server function).
The KX-HGW200 does not assign a local IP address to each computer
automatically. Beforehand, each computer has to be assigned a unique
local IP address manually.
Local IP address
192.168.0.254
Local IP address
192.168.0.1Local IP address
192.168.0.2Local IP address
192.168.0.3
Dynamic IP Network (DHCP server function active)
Static IP Network (DHCP server function inactive)
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							52
ÒSetting the Static Network Parameters
Setup of a Windows Computer
The steps below are for Windows 98.
1
Turn on the computer.
2
From the Startmenu, select Settingsand click Control Panel.
3
Double-click the Networkicon.
The Networkdialog box appears.
4
In the Networkdialog box, select the TCP/IPthat is associated
with your network card and click [Properties].
The TCP/IP Propertiesdialog box appears.
5
In the TCP/IP Propertiesdialog box, click the IP Addresstab.
6
Select Specify an IP address.
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							For assistance, please call: 1-800-272-7033
Useful Information
53
Ò
7
Enter a local IP address for the the computer (i.e, 192.168.0.50)
and the Subnet mask in the appropriate data field. 
³The subnet mask is normally entered as “255.255.255.0”. If you
intend to access the web screen of the KX-HGW200, you
should make this parameter the same as that of the 
KX-HGW200 home side netmask.
8
Click the Gatewaytab.
The window below appears.
9
Enter “192.168.0.254” (default local IP address of the 
KX-HGW200) into the New gatewayaddress field and click
[Add].
10
Make sure “192.168.0.254” is entered into the Installed
gatewaysaddress field and click [OK].
³When you change the local IP address of the KX-HGW200,
change the address in the Installed gateways address field.
(Continued Ò)
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							54
ÒSetting the Static Network Parameters
11
Click the DNS Configurationtab.
12
Select Enable DNS.
13
Enter the DNS server address into the DNS Server Search
Orderaddress field and click [Add].
14
Click [OK].
The System Settings Changedialog box appears.
15
Click [Yes]and restart the computer.
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							For assistance, please call: 1-800-272-7033
Useful Information
55
Ò
Setup of a Macintosh Computer
The steps below are for Mac OS 9.0.
1
Turn on the computer.
2
From the Apple menu, select Control Panels.
3
From the Control Panelsmenu, select TCP/IP.
The TCP/IPdialog box appears.
4
Select Ethernetfrom the Connect viapop-up menu.
5
Select Manuallyfrom the Configurepop-up menu.
6
Enter a local IP address, Subnet mask, Router address and
Name server address for the computer in the appropriate data
field.
³The Subnet mask is normally entered as “255.255.255.0”. If you
intend to access the web screen of the KX-HGW200, you
should make this parameter the same as that of the 
KX-HGW200 home side netmask.
³In the Router address data field, enter “192.168.0.254” (default
local IP address of the KX-HGW200).
³When you change the local IP address of the KX-HGW200, you
have to change it in the Router address data field also.
(Continued Ò)
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							56
ÒSetting the Static Network Parameters
7
Click the close button.
The dialog box below appears.
8
Click [Save].
9
Restart the computer.
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							For assistance, please call: 1-800-272-7033
Useful Information
57
Wall MountingÒ
The KX-HGW200 can be mounted on a wall.
1
Remove the stands.
2
Secure the cables to the KX-HGW200 using the hook.
3
Install the two screws (included accessories) into the wall
using the wall template on the next page.
KX-HGW200
WAN
LAN
HOME PNA
WIRELESS
POWER
Hook
Note:
After removing, save the stands and screws for future use.
Note:
Drive screws using the wall template on the next page.
(Continued Ò)
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							58
ÒWall Mounting
4
Mount the unit on the screws, then slide it down.
6.3z (16 cm)
Wall Template
6.3q
(16 cm)
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							For assistance, please call: 1-800-272-7033
Appendix
59
TroubleshootingÒ
Problem
“The system has detected a conflict
for IP address with the system
having hardware address
XX:XX:XX:XX:XX:XX” or “Another
device on your TCP/IP Internet,
which has the physical address
XX:XX:XX:XX:XX:XX, is currently
using the same IP address
(XXX.XXX.XXX.XXX). Your TCP/IP
network interface has been shut
down.” is displayed in the dialog
box.
“Host Unknown” is displayed after
you changed the KX-HGW200
Setup.
The KX-HGW200 web screen does
not appear.
A WWW (World Wide Web) site
does not appear.
Cause and Remedy
³Turn off the KX-HGW200 and all the computers, and
then turn on the KX-HGW200 again. After that, turn on
the computers.
³Make sure all the computers are set to “Obtain an IP
address automatically” (for Windows, p. 21) or “Using
DHCP Server” (for Macintosh, p. 26). Use the DHCP
server function of the KX-HGW200.
³Check that the static IP address is the same value
within the KX-HGW200 DHCP Available Address Range
(p. 34).
³Restart the computer and access the KX-HGW200 web
screen again. 
³When you change the IP address of the KX-HGW200
(p. 33), enter the new IP address in the address field of
the browser (p. 27).
³The computer is not assigned a local IP address by the
KX-HGW200. Make sure the computer is set to “Obtain
an IP address automatically” (for Windows, p. 21) or
“Using DHCP Server” (for Macintosh, p. 26) and restart.
³If you check the IP address is assigned correctly by the
KX-HGW200, follow the procedure below.
Click the [Start]button, select Run..., enter “winipcfg”,
and click [More\Info], for Windows. Click Apple menu,
select Control Panelsand TCP/IP, for Macintosh.
³Make sure the ETHERNET indicator or HomePNA
green indicator is on. Make sure the LAN card indicator
is on. If any indicator is off, check the home network
connections.
³According to the status of the home network, the web
screen does not appear quickly. Wait a second.
³Confirm the connections of the cable/xDSL modem, 
KX-HGW200 and home network.
³Check the connection between the KX-HGW200 and
the computer by using the Ping command on the
Windows computer.
³Check the Status screen (p. 42) of the KX-HGW200
web screen. From the Status screen, make sure the 
KX-HGW200 is assigned an IP address from the ISP. If
it isn’t, setup the parameters in the Basic Setup screen.
³Set up the proxy server use (p. 47– 50).
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ÒTroubleshooting
Problem
You do not remember the home
side IP address of the 
KX-HGW200.
You do not remember the
password (p. 27) to use the 
KX-HGW200 administration web
screens.
Microsoft
®Netmeeting®
conferencing software does not
work.
The Ethernet network does not
work and the ETHERNET indicator
on the KX-HGW200 is not lit.
When you click [Restart]on the
KX-HGW200 web screen, the
home page does not appear.
If you cannot solve your problem
Cause and Remedy
³Check the “Installed gateways” (for Windows, p. 22) or
“Router address” (for Macintosh, p. 25) address field of
the computer. If a parameter exists in the address field,
it is the home side IP address of the KX-HGW200.
³Initialize the KX-HGW200 (p. 46) by pressing the
CLEAR SETTING button. The CLEAR SETTING button
allows you to initialize all the parameters of the 
KX-HGW200 to the factory presets. Then, restart the
computer(s) in the home network and reconfigure the
KX-HGW200.
³The KX-HGW200 does not support the Microsoft
Netmeeting.
³The polarity of the TO COMPUTER/ETHERNET HUB
port does not meet the port of the hub or the computer.
Device Cable Polarity Switch
HUB Straight Cable HUB
(LAN port)
HUB Straight Cable PC
(uplink port)
Computer Straight Cable PC
³Click the colored and underlined IP address (i.e,
http://192.168.0.254) that appears on the “Restarting”
web screen to jump to the KX-HGW200 home page
screen.
³Call our customer call center at 
1-800-272-7033.
³After the limited warranty, call our Continued Services
Technical Support Line at 
1-900-555-PANA (1-900-555-7262).
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