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Panasonic All-in-One Headset Wx H3050 Operating Instructions
Panasonic All-in-One Headset Wx H3050 Operating Instructions
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11 Communications with Customers [TALK] Any store personnel wearing the headset can communicate bidirectionally with any customer who is at the menu board. 1. Select a proper sound level by pressing the ! or @ but- ton. 2. You will hear a beep in the headset when a vehicle arrives at the menu board. 1. Hold down the T1 button and speak to the customer.A short beep is heard in the headset. 2. Release the button. Your voice is not heard by the cus- tomer. 1. Press the T1 button and speak to the customer.A short beep is heard in the headset. 2. Press the button again. The lock is released, and your voice is not be heard by the customer. Communications with Other Store Personnel [PAGE] Store personnel wearing the headset can communicate with each other without being heard by customers. 1. Hold down the P button and speak into the microphone at a normal level. 2. Release the button. Your voice will not be heard by the other store personnel. 1. Press the P button and speak into the microphone at anormal level. 2. Press the P button again. The lock will be released, and your voice will not be heard by the other store person- nel. Note: A maximum of 4 operators can have a conversation at the same time. Press Hold down Release Press Press again Hold down Release Press again
Control of the device control ter- minals The device control terminals of the center module can be controlled through the headset. 1. Hold down the C button. A short beep is heard from the speaker of the headset and a connection will be made toward the device control terminals of the center mod- ule. 2. Release the C button. A short beep is heard twice from the speaker of the headset and the connection will be disconnected toward the device control terminals of the center module. Double-Drive-Thru connections When Double-Drive-Thru connections are made with the center module, any headset is required to select the center module of either Lane A or Lane B. 1. When a connection is made to Lane A, the lane indicator is lit in yellow. Press the T2 button if you want to make a connection changeover to Lane B. When connected to Lane B, a voice of [Lane B] is heard from the speaker of the headset and the lane indicator is lit in green. 2. While a connection is maintained to Lane B, the lane indicator is lit in green. Press the T2 button if you want to make a connection changeover to Lane A. When con- nected to Lane A, a voice of [Lane A] is heard from the speaker of the headset and the lane indicator is lit in yel- low. 1. While a connection is maintained to Lane A, the laneindicator is lit in yellow. Press the T2 button if you want to make a connection changeover to Lane B. When con- nected to Lane B, a voice of [Lane B] is heard from the speaker of the headset and the lane indicator is lit in green. 2. While a connection is maintained to Lane B, the lane indicator is lit in green. Press the T1 button if you want to make a connection changeover to Lane A. When con- nected to Lane A, a voice of [Lane A] is heard from the speaker of the headset and the lane indicator is lit in yel- low. When Direct Lane Select is set, TALK is available by selecting either lane pressing T1 or T2 button. 12 Press Hold down Press Press Press Release
13 Manager Mode (Only one head- set) Complete ID Registration, to do this setting. The headset set to the Manager mode has following func- tionality. • The manager can interrupt store personnels TALK or PAGE at any time by monopolizing one channel by prior- ity. • The Manager hears audio from POS alone. 1. Hold down the power button for two seconds or more to turn off the headset. 2. While holding R and T1 simultaneously, press the power button to turn on the headset. The headset enters manager setting mode where the indicators and buttons have different functions than in normal operation. You can hear Connecting center module A and power indicator is an alternate blinking of red and green. Also the Lane indicator A is blinking yel- low. When you want to register the manager in another cen- ter module in a double-drive-thru environment, while holding R and T2 simultaneously, press the power but- ton to turn on the headset. You can hear Connecting center module B and the power indicator blinks red and green. Also the Lane indicator B blinks green. 3. If manager mode setting is successful, you can hear Manager and the power indicator blinks green. Canceling the Manager Mode 1. Turn off the power of All-in-One Headset that has been set for the manager mode. 2. When LANE A is set in the manager mode, keep press- ing the R and T1 buttons simultaneously and start up the power of All-in-One Headset. When LANE B is set in the manager mode, keep press- ing the R and T2 buttons simultaneously and start up the power of All-in-One Headset. The power indicator then blinks reciprocally in red and green. A message of Connecting Center Module A (or B) is heard from the All-in-One Headset speaker. 3. When canceling of the manager mode is complete, reci- procal blinking of the power indicator turns to continu- ous lighting in green. Keep holding down (LANE A) Keep holding down (LANE B) Power button Power button Keep holding down (LANE A) Keep holding down (LANE B)
14 Auto-Talk-Lock setup (for only one headset) For a headset where Auto-Talk-Lock is set up, it has a func- tion to select [Talk] automatically when the vehicle detector has become active, and you can talk with the customer at the menu board. 1. Confirm that the DIP Switch 1 of the headset is ON, the DIP Switch 2 is set at the objective lane, and the power of the headset is OFF. 2. Turn on the headset. The message Hello Headset ** (** is the number of headset) is output from the speaker of the headset, and the power indicator blinks green and red alternately for 3 seconds. While the indicator is blink- ing, press the T1 or T2 button. (LANE A: T1 button, LANE B: T2 button) Auto-Talk-Lock will be set up, The message Auto-Talk- Lock ON is heard from the speaker of the headset. When the T1 or T2 button is not pressed, the headset assumes an ordinary operation mode. 3. In the case of a failure in Auto-Talk-Lock setup, a voice of [Failed] is heard from the speaker of the headset. In this case, the same procedures should be followed from Step 1 again. Note: If the power of the headset is turned OFF, all the set- ting conditions for Auto-Talk-Lock will be canceled. This setting should be carried out without fail when the power supply is started up. Power button
15 The head-pad cushion and earphone-pad are replaceable. Replace when nece\ ssary. Head-pad cushion Earphone-pad Maintenance
16 Caution:Setup of this product should only be performed by qualified service personnel or system installers. Opening the Switch Compartment 1. Press the power button for 2 seconds or moreto turn off the headset. 2. Unscrew the screw and open the switch compartment. 3. Set the switches as described below. 4. After finishing the setup, replace the cover. 5. Turn on the headset. DIP Switch Setup An eight-bit DIP switch is provided for system setups. The initial setting is marked with an asterisk *. Note: Be sure to turn off the headset in Step 1. Otherwise, the DIP Switch will not be activated until you turn the power off and on again. 1. Press the power button for 2 seconds or moreto turn off the headset. headset. 2. Set the switches as follows. SW#1: This switch selects Auto Talk Lock ON/OFF ON: Auto Talk Lock ON OFF: Auto Talk Lock OFF SW#2: This switch selects the target lane for SW#1: Auto Talk Lock. ON: Lane B OFF: Lane A SW#3: This switch selects Direct Lane Select Mode or Normal. ON: Direct Lane Select Mode When double-drive-thru, the T1 button is for lane A, the T2 button is for lane B. OFF: Normal For double-drive-thru, the T2 button is A/B Lane Selection. SW#4: This switch selects Talk Lock or Press-To-Talk ON: Talk Lock OFF: PTT (Press-To-Talk) SW#5: This switch selects Page Lock or Press-To-Page. ON: PAGE Lock OFF: PTP (Press-To-Page) SW#6, SW#7: This switch selects language of Voice Prompt. Setup Procedures 1 SW# 2 3 4 5 6 7 8 Auto TALK Lock ON/OFF Function Voice Prompt Language Select Voice Prompt Language Select ON ON OFF* OFF Auto TALK Lock LANE B A* T2 Button Setting Direct Lane Select Normal* Talk Lock/Press-To-Talk TALK Lock PTT* Page Lock/Press-To-Page PAGE Lock PTP* RF Power Reduce Power Full Power* 1 2 3 4 5 6 7 8Initial Setting ON OFF SW#6 OFF* OFF ON ON OFF* ON OFF ON English Spanish French Voice Prompt OFF SW#7 Language
17 SW#8: This switch selects RF Power.ON: Reduce Power OFF: Full power ID Registration 1. Press the ID Registration of the center module for 2 sec- onds or more. The system is changed to the ID Registration mode. 2. While holding down the T1 and T2 buttons simultaneous- ly, hold down the power button to turn on the headset. The headset enters the ID Registration setting mode where the indicators and buttons have different func- tions than in normal operation. You will hear ID Registration Mode and the power indicator will blink yel- low. 3. Press the T1 button, the headset searches for the center module. You can hear Connecting center module A and the lane Indicator will blink yellow. * Press the T2 button (at double-drive-thru), for other cen- ter modules. You can hear Connecting center module B and the lane indicator will blink green. When the ID Registration succeeds, you will hear Registration complete and the headset number, and the power indicator stops blinking and stays on. 4. When IDs are registered on all headsets, press the ID Registration button of the center module, ID registration mode is completed. The power indicator of the headset will change from yellow to green. Notes: • If ID registration fails, a warning sounds beep and then you will hear a voice prompt say Failed. If registration fails, the ID is not registered and the Power indicator blinks red. If this happens, turn off the power and try registering again. • All-in-One Headset or Order Taker that can register in one center module is up to 32. If you register IDs exceeding 32, the unused ID that has been registered is automatically deleted in chronological order. • If ID registration is performed for 2 or more headsets, follow the steps 2-4 individually. Deletion of ID To delete the registered ID of All-in-One Headset, follow the steps below. 1. Hold down the POWER button for more than 2 seconds to turn off the power of All-in-On-Headset. 2. To delete an ID that is registered for LANE A, keep pressing the T1 and C buttons simultaneously and start up the power of All-in-One Headset. To delete an ID that is registered for LANE B, keep pressing the T2 and C buttons simultaneously and start up the power of All-in-One Headset. The power indicator then blinks in yellow. 3. Press the P button while the power indicator keeps blink- ing in yellow. The ID that is registered for LANE A (or LANE B) is deleted. 4. The power indicator turns to blinking in red. A message of ID is not registered is heard from the All-in-One Headset speaker. Power button Keep holding down (LANE A) Keep holding down (LANE B) Keep holding down Keep holding down
18 The headset ID is not registered in the center module of the tar- get.→ Register ID in the center module of the target. The battery is almost exhausted. → Recharge the battery. (Refer to the operating instructions of the battery charger.) The center module may be turned off. → Turn on the power switch of the center module. (Refer to the operating instructions of the center module.) If no remedy exists, consult your dealer for repairs. The headset ID is not registered in the center module of the tar- get. → Register ID in the center module of the target. The vehicle detector may be malfunctioning because the detec- tor is not plugged into the center module, no power is supplied, or the detecting function is out of order. → Check that the vehicle detector is plugged in and has power. (Refer to the operating instructions of the center module.) If no remedy exists, consult your dealer for repairs. Radio waves cannot reach the area. → Remove any metal obstacles blocking radio waves. Check that the Telephone Indicator of the Center Module is not turned ON. If the indicator is turned ON, the Optional Function Button [R] is turned ON. → Press the Optional Function Button [R] again and check that the Telephone Indicator is turned OFF. Reference pages Cause/solution 17 – – 17 – – 8 Symptom The power indicator blinks red. The power indicator lights red and a constant beep is heard in the headphone. Cannot communicate with other store personnel or the customer at the menu board. Cannot hear or talk to the cus- tomer, but communications with the store personnel are OK. Cannot page or talk in certain areas. The battery is exhausted. The battery is not inserted correctly. → Recharge the battery. Position the battery properly. 9Cannot turn on the headset. Troubleshooting Talk or page operation is impossible from the All-in-One Headset set in the manager mode.
19 Operating Frequency:1 920 - 1 930 MHz Required Power Supply: Rechargeable Li-ion Battery, 3.7 V DC Control Function: Power (On/Off) Volume (Up/Down) Talk (T1/T2) Page Lane Selection (A/B) External Device Control (C) DIP Switch Setup (8 bit) Dimensions: 157 mm(W) x 269 mm(H) x 82 mm (D) {6-3/16 (W) x 10-5/8 (H) x 3-1/4 (D)} Weight (excluding battery): 150 g{0.33 lbs} Ambient operating temperature: –10 °C to +50 °C {14 °F to 122 °F} Dimensions and weights indicated are approximate. Specifications are subject to change without notice. Specifications
20 Battery (Li-ion 3.7 V DC, 1 100 mAh) ............................... WX-B3030 Battery Charger ................................................................ WX-Z3040 Optional Accessories Standard Accessories Operating Instructions (this manual) ................................ 1 pc. Head protector ................................................................. 2 pcs.