Panasonic 8415 Maintenance Manual

Settings and Printing
MaintenanceSpecifications41
If the communication link between your computer and
the printer is working but the printer ejects a blank page
when printing from your application or through
Windows, make sure that the appropriate driver is
installed and that you have selected the printer
correctly. Make sure that you plugged in the printer and turned it
on. Printer not
operating.
Make sure that you connected the interface cable(s)
properly.
nIf you can’t make a print
The setting for...

Settings and Printing
MaintenanceSpecifications42
Make sure that the media thickness switch is set correctly for the installed
media (see Settings and Printing). Make sure that you use a high-quality laser paper: 
60-105 g/m
2(16-28 lbs.) paper in the media trays and 
75-165 g/m2(20-44 lbs.) paper in the multi-purpose tray.
Use only recommended transparencies (seeSpecifications). 
We cannot guarantee the results of other transparencies.
TroubleCorrective Action
Frequent media jams.Fan the paper or...

Settings and Printing 
Maintenance  Specifications43
Corrective ActionTrouble
n
Print quality problems
Corrective ActionTrouble
Troubleshooting 

Settings and Printing
MaintenanceSpecifications44
Make sure that the color imaging unit stays covered until immediately
before installing it in the printer. Exposure to light for more than 45
seconds can damage the color imaging unit.
Toner particles have contaminated the transfer roller. This can happen if
the printed image is larger than the media (for example, when printing on
envelopes). Run 10-20 prints to clean the transfer roller.
The cleaning pad may be dirty with toner. Replace the cleaning pad...

Settings and Printing 
Maintenance  Specifications45
Error Messages
Error MessagePossible Cause
Install the cyan toner
All Media Tray
Black Toner Cartridge
Charge Unit
Cyan Toner
Cyan Toner Cartridge
Ethernet Card
Front or Right door
Fuser Unit
Black Toner
Printer LCD Panel
Corrective Action
*
Cleaning Pad wearing out
Replace the charge unit soon
.
The charge unit is wearing out.
Charge Unit wearing out
Replace the fuser unit with theFuser Unit* 

Settings and Printing
MaintenanceSpecifications46
Error MessagePossible Cause
Refer to page 11to clear the
jam.Jam at A
See front door labelA jam has occurred in the
media feed area.
Refer to page 17to clear the
jam.
Refer to page 24to clear the
jam.
Refer to page 27to clear the
jam. A jam has occurred in the
fuser unit.
A jam has occurred inside the
access door or the right side
door.
A jam has occurred in the
output area.
Jam at C
See front door label
Jam at D
See front door label
Jam at E
See front...

Settings and Printing
MaintenanceSpecifications47
Error MessagePossible CauseCorrective Action
Install the letter size media
tray with media in it or press
G/CANCEL button on the
printer panel to cancel the
print job. When the lower line
indicates the location for the
media tray to be installed,
follow that message. The letter sizer media tray is
not installed.
Load LetterInstall the A4 size media tray
with media in it or press
G/CANCEL button on the
printer panel to cancel the
print job. When the lower...

Settings and Printing
MaintenanceSpecifications48
Error MessagePossible CauseCorrective Action
Load media in the multi-
purpose tray. Multi-purpose tray is empty.
Multi-Purpose Tray
Empty
Verify the media is loaded in
the correct media tray or
change the media setting in
the printer driver. Media is loaded in the
incorrect media tray or different
media is selected in the printer
driver.
Media type mismatch
Load media in the middle
media tray. Middle tray is empty in the 2nd
cassette feeder option.Middle...

Settings and Printing
MaintenanceSpecifications49
Error MessagePossible Cause
Oil Roll wearing out
Oil supply roll is wearing out.Replace the oil supply roll
soon.
Corrective Action
Close the left side door.Standard cassette side door is
open.Upper Left side door
OpenInstall a transparency tray. Transparency tray is not
installed.
Transparency Tray
Not installed
Install the transparency tray
with transparencies in it. Transparency tray is empty.Transparency Tray
Empty
Error Messages
Transfer wearing...

Settings and Printing
MaintenanceSpecifications50
Error MessagePossible CauseCorrective Action
Error Messages
Load media in the standard
tray.Media tray is empty.Upper Tray
Empty
Install the standard tray.
Standard tray is not installed.
Upper Tray
Not installed
Replace the yellow toner
cartridge now. Yellow toner cartridge is
empty.
Yellow Toner 
Empty
Install the yellow toner
cartridge. Yellow toner cartridge is not
installed.
Yellow Toner Cartridge
Not installed