Panasonic 8415 Maintenance Manual

							Settings and Printing
MaintenanceSpecifications1
Care and Maintenance
Cleaning  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
External . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Internal  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
User Replaceable Components  . . . . . . . . . . . . . . . . . . . . . . .6
Average Life of Printer Components . . . . . . . . . . . . . . . . . . .9
Clearing a Jam  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Clearing “Media type mismatch” Error  . . . . . . . . . . . . . . . . .11
Jam at A  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Jam at B  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Jam at C  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Jam at D  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Jam at E  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Jam at MPT (Multi-purpose tray)  . . . . . . . . . . . . . . . . . . . . .27
Jam at F  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Jam at G, H . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Error Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Printer LCD Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Repacking  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
BMicrosoft, Windows are either registered trademarks or trademarks of Microsoft Corporation
in the United States and/or other countries. 
						

							Settings and Printing
MaintenanceSpecifications2
Periodic cleaning of the printer is recommended. The frequency of cleaning is dependent upon the
environment in which the printer is used. You should clean the printer:
BAt least once a month.
BWhen the printer experiences frequent media jams.
BWhen print quality has deteriorated.
1Turn the power OFF.
2Clean all the covers with a soft cloth. Use any mild commercial cleaner.
CAUTION
BDo not use benzine, thinner, aerosol cleaners, or any abrasive powder.
When using isopropyl alcohol with a lint-free cloth, make sure that the alcohol is at least 90% pure,
obtainable from your local pharmacy. (Do not use rubbing alcohol; it can damage the printer.)
nCleaning the paper-pick rollers:
1Slide the media tray out (you do not have to remove it) to allow access to the 
paper-pick rollers.
2Open the left side door.
Cleaning
External
Internal
Cleaning 
						

							Settings and Printing
MaintenanceSpecifications3
3Use the green handles to pull out the paper feeder.
4While pressing the metal tab (A), gently rotate the paper-pick rollers 180° (the
paper-pick rollers are D-shaped) and wipe them with a lint-free cloth that has
been moistened with isopropyl alcohol.
5Reinsert the paper feeder (#) and close the left side door ($).
#$
Cleaning
(Continued)
metal tab (A)
paper-pick rollers 
						

							Settings and Printing
MaintenanceSpecifications4
6Slide the media tray back into place.
nCleaning the optional 2nd Cassette Feeder and the auto duplex printing unit:
1Open the left side door and clean the rollers for the middle and lower media
trays.
2Close the left side door.
3Remove the auto duplex printing unit.
Cleaning 
						

							Settings and Printing
MaintenanceSpecifications5
4#Open the lid of auto duplex printing unit while squeezing the green knob.
$Clean the rollers.
5Close the lid and press down firmly on it to snap both sides into place.
6Reinsert the auto dulpex printing unit.
Rollers
Cleaning
#$ 
						

							Settings and Printing
MaintenanceSpecifications6
User Replaceable Components
When the printer panel indicates that a supply needs to be replaced, make sure that you have
replacement supplies (see below) on hand. The printer may continue to print until the supply is
completely used up; then it stops until you replace the indicated supply.
nColor imaging unit (see below)
nFuser unit (seepage 7)
nOil supply roll (seepage 7)
nToner cartridge (seepage 8)
Average lifePrinter component
Monochrome 
60,000 pages
or
Color 
15,000 pages Monochrome 
57,000 pages
or
Color 
14,250 pages Change the color imaging unit soon.Printer panel message
Imaging Unit wearing out
Change the color imaging unit now. Color imaging unit *
1
Imaging Unit 
Worn out
*1Average life is based on an average of 5%
coverage of the printable area and standard
density for any one color when the
recommended media is used (refer to Example
A : Monochrome 5% coverage). For the
components below, the average life may
decrease depending on the percentage of
colors and coverage used. For more details 
seepage9.
BColor imaging unit
BFuser unit
BToner cartridge
BCleaning padnCleaning pad (see page 8)
nCharge unit (seepage 8)
nTransfer unit (see page 8)
Example A
User Replaceable Components 
						

							Settings and Printing
MaintenanceSpecifications7
Printer componentAverage life
57,000 pages Fuser unit *
1 *2 *3
(Oil supply roll
installed)
Change the Fuser unit now.
Printer panel message
14,500 pages
15,000 pages Change the Oil supply roll soon.
Change the Oil supply roll now. Oil supply roll*
2
[Cleaning pad
enclosed]
Oil Roll wearing out
Oil Roll 
Worn out
60,000 pages Change the Fuser unit soon.
Fuser Unit wearing out
Fuser Unit and Oil Roll
Worn out
Oil Roll wearing out
Display
alternately
*1Refer to *1 on page 6 for average life.
*
2Specialty media (transparencies, coated paper, etc.) and duplex printing will result in
shortening the life of a consumable to maintain better print quality.When one page is printed
on this type of media, 2 pages are counted. So when only speciality media is used, it may reduce
the life of components by half. When replacing the fuser unit, replace the oil supply roll as well. 
Do not insert the used oil supply roll into the new fuser unit; it may damage the new fuser
unit.
*
3Using media except the recommended media (see “Specifications”) will result in shortening the life
of consumable.
Note when performing duplex printing:
Duplex printing will result in shortening the life of fuser unit. When one sheet is printed, 2 pages are
counted per one side.
User Replaceable Components 
						

							Settings and Printing 
Maintenance  Specifications8
Printer componentAverage lifePrinter panel message
Cleaning Pad wearing out15,000 pages
Change the color toner cartridge soon.
Low  Toner10,000 pages
 Toner12,000 pages
80,000 pagesTransfer wearing out
Change the Charge unit soon.
Charge Unit wearing out
* 
						

							Settings and Printing
MaintenanceSpecifications9
The average life of printer components (color imaging unit, fuser unitand cleaning pad) varies
depending on the percentage of colors and coverage used. When printing at full color with high
percentage of coverage, the average life of these components will be decreased.
Average Life of Printer Components
Print patternCoverage of the printable area (%)
Monochrome 5%
coverage (Example A)
CyanMagenta
Yellow Black
Life (pages)
Color imaging unit Fuser unit
Cleaning pad
15,000 60,000 60,000 5 0 0 0
5 5 5 5
10 10 10 10
31 19 10 4 Full color 5% coverage
Full color 10% coverage
Full color (Example B)
17 29 22 32 Full color (Example C)15,000
7,500
4,688
3,00030,000
18,750
12,0007,500
4,688
3,000
Example A Example B Example C
NOTE
·Each file’s coverage is measured by pixel counter on letter size. The coverage will differ depending
on printers.
User Replaceable Components 
						

							Settings and Printing
MaintenanceSpecifications10
If the printer has frequent media jams, make sure that you follow these guidelines:
BAlways use high-quality laser paper and transparencies. Refer to Specifications.
BMake sure that you load specialty media only in the multi-purpose tray and that you set the media
thickness switch to the correct setting for the media used. Refer to Settings and Printing .
If a media jam occurs, the printer panel reports “Jam at ”. The  are the various
sensors throughout the paper path, listed as A through E.
Clearing a Jam
Jam at A
Jam at C
Jam at D
Jam at E
Jam at MPT
(see page 11)(see page 17)
(see page 24)(see page 27) (see page 27)
Jam at B
(see page 15)
2nd cassette
feeder (option)
Jam at F*1
Jam at H*1
Jam at G*1
(see page 29) (see page 29)(see page 28)
Standard cassette or auto duplex
printing unit (option)*1
*1Optional auto duplex printing unit is installed in the standard cassette slot. When the automatic
duplex printing is performed, media jam at F, G or H may occur.
Clearing a Jam