Panasonic 54"class 1080p Plasma Hdtv Tc P54z1 Operating Instructions

							7071
FAQs, etc.
 Frequently Asked Questions
FA Q
Before requesting service or assistance, please follow these simple guid\
es to resolve the problem.
If the problem still persists, please contact your local Panasonic deale\
r or Panasonic Service Center for assistance. 
For details (p. 73, 74)
For additional assistance, please contact us via the website at: 
www.panasonic.com/contactinfo
www.panasonic.caIf there is a problem with your TV, please refer to the table below to determine the symptoms, then carry \
out the 
suggested check. If this does not solve the problem, please contact your\
 local Panasonic dealer, quoting the model 
number and serial number (both found on the rear of the TV).
No sound is produced
Sound is unusual
 Are the speakers’ cables connected correctly? (p. 62)
 Is “Sound Mute” active? (p. 20)
 Is the volume set to the minimum?
 Is “TV speakers” set to “Off”? (p. 40)
 Change “SAP” settings. (p. 25)
 Check “HDMI 1 in”, “HDMI 2 in”, “HDMI 3 in” or “HDM\
I 4 in” settings. (p. 40)
 Set “SAP” setting to “Stereo” or “Mono.”
 Check the HDMI device connected to the unit.
 Set the audio setting of the HDMI device to “Linear PCM.”
 If digital sound connection has a problem,
select analog sound connection.
Problem
Actions
“Press any button to 
return” moves on the 
screen
Screen
Some spots remain 
bright or dark
Chaotic image, noisy
No image can be
displayed
Only spots are displayed 
instead of images
Neither image nor
sound is produced
 The function to prevent “Image retention” is activated.
(Not a faulty symptom)
 •  The screen saver is activated if the TV unit is not operated for 
a certain time in SD mode.
 
• “Image retention” (p. 7)
 The Plasma panel is made up of a few million pixels and 
is produced with advanced technology through an intricate 
process. Sometimes a few pixels may be bright or dark. 
These pixels do not indicate a defective panel and will 
have no impact on the performance of the TV.
 Check nearby electrical products
(car or motorcycle ignition systems, fluorescent lamp, etc.)
 Check Picture menu (p. 40)
 Check the cable connections. (p. 11-12, 15-18)
 Check that the correct input has been selected. (p. 32)
 Check the channel settings. (p. 56)
 Check the antenna cables.
 Is the AC power cord plugged into the outlet?
 Is the TV unit turned On?
 Check Picture menu (p. 40) and volume.
 Check the AV cable connections. (p. 15-18)
 Check that the correct input has been selected. (p. 32)
Black Box appears Change settings of Closed caption (CC). (p. 58)
Sound TV set
Parts of the TV set 
become hot. Even when the temperature of parts of the front, top and 
rear panels has risen, these temperature rises will not 
pose any problems in terms of performance or quality.
Unknown sound heard
1-  Sounds from TV 
cabinet
2- Whirring sound
3- Tick/Click sound
4- Buzzing sound1- Changes in the temperature and humidity of the room may cause 
the TV’s cabinet to expand or contract and produce metallic 
sounds. This is not a sign of faulty operation or a malfunction.
2- The TV may have a cooling fan that makes a soft whir. 
This is not a sign of faulty operation or a malfunction.
3- 
When the TV is powered on, an electrical component in the TV activates 
producing a tick/click sound. This is not a sign of faulty operation or a malfunction.
4- Electrical circuits are active while the TV set is on.  This is not a sign of faulty operation or a malfunction.
White spots or
shadow images
(noise)
 Check the position, direction,
and connection of the 
antenna.
Interference or 
frozen digital 
channels
(intermittent sound)
 Change the direction of antenna for digital channels.
 Check “Signal meter” (p. 57).If the signal is weak, check 
the antenna and consult your 
local dealer.
The remote control 
does not work
 Are the batteries installed 
correctly? (p. 8)
 Are the batteries new?
Pictures from external equipment 
are distorted when the unit is 
connected via HDMI
 Is the HDMI cable connected properly? (p. 45, 62)
 Turn Off the TV unit and equipment, then turn them On again.
 Check an input signal from the equipment. (p. 67)
 Use equipment compliant with EIA/CEA-861/861B.
When the channel is changed on 
an STB that is connected with 
HDMI, “HDMI” may be displayed on 
the top left of the screen
 This is not a malfunction.
Recording does not start 
immediately
 Check the settings of the recorder. For details, read the manual of the recorder.
When a wireless unit is used for 
connection and a devise which supports 
VIERA Link (such as DVD recorder 
DIGA) is connected to a HDMI cable via 
AV amplifier, image and audio may not 
be output properly.
 In this case, usage of the Panasonic SC-ZT1 is recommended. 
						

							7273
FAQs, etc.
 Customer Services Directory (for U.S.A. and Puerto Rico)
 Limited Warranty (for U.S.A. and Puerto Rico only)
Limited Warranty Coverage
If your product does not work properly because of a defect in materials \
or workmanship, Panasonic Consumer 
Electronics Company (referred to as “the warrantor”) will, for t\
he length of the period indicated on the chart below, 
which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product 
with new or refurbished parts, or (b) replace it with a new or a refur\
bished product. The decision to repair or replace 
will be made by the warrantor.
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty 
period, there will be no charge for parts.
You must carry-in your product or arrange for on-site service during the \
Limited Warranty period. If non-rechargeable 
batteries are included, they are not warranted. This Limited Warranty only applies to products purchased and 
serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and 
only covers product purchased as new. A purchase receipt or other proof of the original purchase date is requir\
ed for 
Limited Warranty service.
On-Site or Carry-in Service
For On-Site or Carry-In Service in the United States and Puerto Rico cal\
l 1-877-95-VIERA (1-877-958-4372).
On-site service where applicable requires clear, complete and easy access to the product by the authorized servicer 
and does not include removal or re-installation of an installed product.\
 It is possible that certain on-site repairs will not 
be completed on-site, but will require that the product or parts of the \
product, at the servicer’s discretion be removed 
for shop diagnosis and/or repair and then returned.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NO\
T COVER 
normal wear and tear or cosmetic damage, nor does it cover markings or r\
etained images on the glass panel 
resulting from viewing fixed images (including, among other things, non\
-expanded standard 4:3 pictures on wide 
screen TV’s, or onscreen data in a stationary and fixed location). The Limited Warranty ALSO DOES NOT COVER 
damages which occurred in shipment, or failures which are caused by prod\
ucts not supplied by the warrantor, or 
failures which result from accidents, misuse, abuse, neglect, bug infest\
ation, mishandling, misapplication, alteration, 
faulty installation, set-up adjustments, misadjustment of consumer contr\
ols, improper maintenance, power line surge, 
lightning damage, modification, or commercial use (such as in a hotel, \
office, restaurant, or other business), rental 
use of the product, service by anyone other than a Factory Service Cente\
r or other Authorized Servicer, or damage 
that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. 
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM 
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As 
examples, this excludes damages for lost time, cost of having someone re\
move or re-install an installed unit if 
applicable, or travel to and from the servicer. The items listed are not exclusive, but are for illustration only.)  ALL 
EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE LIMITED WARRANTY OF MERCHANTABILITY, ARE 
LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or co\
nsequential damages, or limitations on how 
long an implied Limited Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have others rig\
hts which vary from state 
to state. If a problem with this product develops during or after the Li\
mited Warranty period, you may contact your 
dealer or Service Center. If the problem is not handled to your satisfaction, then write to the \
warrantor’s Consumer 
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE (INCLUDING COST OF AN ON-SITE SERVICE CALL, WHERE APPLICABLE) WHICH 
ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.
Limited Warranty (for U.S.A. and Puerto Rico only)
Panasonic Plasma Television Limited Warranty
PANASONIC CONSUMER ELECTRONICS COMPANY,
DIVISION OF
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way
Secaucus, New Jersey 07094
PLASMA TV CATEGORIES PARTSLABORSERVICE
Up to 37’ (diagonal) 1 (ONE) YEAR1 (ONE) YEAR Carry-In
42” (diagonal) and larger On-Site
Customer Services Directory (for U.S.A. and Puerto Rico)
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; 
purchase Parts and Accessories; or make Customer Service and Literature requests by visitin\
g our Web 
Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-877-95-VIERA (958-4372)
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
■For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books on line for all Panasonic Products by \
visiting our Web 
Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to: 
[email protected]
You may also contact us directly at: 
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9\
 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South,
Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
■For hearing or speech impaired TTY users, TTY: 1-866-605-1277 
						

							7273
FAQs, etc.
 Customer Services Directory (for U.S.A. and Puerto Rico)
 Limited Warranty (for U.S.A. and Puerto Rico only)
Limited Warranty Coverage
If your product does not work properly because of a defect in materials \
or workmanship, Panasonic Consumer 
Electronics Company (referred to as “the warrantor”) will, for t\
he length of the period indicated on the chart below, 
which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product 
with new or refurbished parts, or (b) replace it with a new or a refur\
bished product. The decision to repair or replace 
will be made by the warrantor.
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty 
period, there will be no charge for parts.
You must carry-in your product or arrange for on-site service during the \
Limited Warranty period. If non-rechargeable 
batteries are included, they are not warranted. This Limited Warranty only applies to products purchased and 
serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and 
only covers product purchased as new. A purchase receipt or other proof of the original purchase date is requir\
ed for 
Limited Warranty service.
On-Site or Carry-in Service
For On-Site or Carry-In Service in the United States and Puerto Rico cal\
l 1-877-95-VIERA (1-877-958-4372).
On-site service where applicable requires clear, complete and easy access to the product by the authorized servicer 
and does not include removal or re-installation of an installed product.\
 It is possible that certain on-site repairs will not 
be completed on-site, but will require that the product or parts of the \
product, at the servicer’s discretion be removed 
for shop diagnosis and/or repair and then returned.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NO\
T COVER 
normal wear and tear or cosmetic damage, nor does it cover markings or r\
etained images on the glass panel 
resulting from viewing fixed images (including, among other things, non\
-expanded standard 4:3 pictures on wide 
screen TV’s, or onscreen data in a stationary and fixed location). The Limited Warranty ALSO DOES NOT COVER 
damages which occurred in shipment, or failures which are caused by prod\
ucts not supplied by the warrantor, or 
failures which result from accidents, misuse, abuse, neglect, bug infest\
ation, mishandling, misapplication, alteration, 
faulty installation, set-up adjustments, misadjustment of consumer contr\
ols, improper maintenance, power line surge, 
lightning damage, modification, or commercial use (such as in a hotel, \
office, restaurant, or other business), rental 
use of the product, service by anyone other than a Factory Service Cente\
r or other Authorized Servicer, or damage 
that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. 
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM 
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As 
examples, this excludes damages for lost time, cost of having someone re\
move or re-install an installed unit if 
applicable, or travel to and from the servicer. The items listed are not exclusive, but are for illustration only.)  ALL 
EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE LIMITED WARRANTY OF MERCHANTABILITY, ARE 
LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or co\
nsequential damages, or limitations on how 
long an implied Limited Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have others rig\
hts which vary from state 
to state. If a problem with this product develops during or after the Li\
mited Warranty period, you may contact your 
dealer or Service Center. If the problem is not handled to your satisfaction, then write to the \
warrantor’s Consumer 
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE (INCLUDING COST OF AN ON-SITE SERVICE CALL, WHERE APPLICABLE) WHICH 
ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.
Limited Warranty (for U.S.A. and Puerto Rico only)
Panasonic Plasma Television Limited Warranty
PANASONIC CONSUMER ELECTRONICS COMPANY,
DIVISION OF
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way
Secaucus, New Jersey 07094
PLASMA TV CATEGORIES PARTSLABORSERVICE
Up to 37’ (diagonal) 1 (ONE) YEAR1 (ONE) YEAR Carry-In
42” (diagonal) and larger On-Site
Customer Services Directory (for U.S.A. and Puerto Rico)
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; 
purchase Parts and Accessories; or make Customer Service and Literature requests by visitin\
g our Web 
Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-877-95-VIERA (958-4372)
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
■For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books on line for all Panasonic Products by \
visiting our Web 
Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to: 
[email protected]
You may also contact us directly at: 
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9\
 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South,
Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
■For hearing or speech impaired TTY users, TTY: 1-866-605-1277 
						

							HD3D Sound ViVA
TM
TQBC2488-1
Operating Instructions
54” Class 1080p Plasma HDTV
(54.1 inches measured diagonally)
Model No.TC-P54Z1
EnglishPlease read these instructions before operating your set and retain them\
 for future reference.
The images shown in this manual are for illustrative purposes only.
Quick Start Guide
(See page 8-24)
  For assistance (U.S.A./Puerto Rico), please call:
  1-877-95-VIERA (958-4372)  or visit us at www.panasonic.com/contactinfo 
  For assistance (Canada), please call:
 1-866-330-0014  or visit us at www.vieraconcierge.ca
Customer’s Record
The model number and serial number of this product can be found on its b\
ack cover. You should note this serial 
number in the space provided below and retain this book, plus your purch\
ase receipt, as a permanent record of your 
purchase to aid in identification in the event of theft or loss, and for\
 Warranty Service purposes.
Model Number      Serial Number      
Web Site: http://panasonic.net/
©
 Panasonic Corporation 2009Printed in Japan
PBS0109F0 
						

							7475
FAQs, etc.
 Limited Warranty (for Canada)
NoteLimited Warranty (for Canada)
Panasonic Canada Inc.
PANASONIC PRODUCT - LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in m\
aterial and workmanship and agrees to 
remedy any such defect for a period as stated below from the date of ori\
ginal purchase.
In-home Service will be carried out only to locations accessible by road\
s and within 50 km of an authorized 
Panasonic service facility.
LIMITATIONS AND EXCLUSIONS
This warranty does not apply to products purchased outside Canada or to \
any product which has been improperly 
installed, subjected to usage for which the product was not designed, mi\
sused or abused, damaged during shipping, 
or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nor 
does it cover any product which is used commercially. Dry cell batteries are also excluded from coverage under this 
warranty.
This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of original 
purchase is required before warranty service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, 
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL 
DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or l\
imitation of incidental or consequential 
damages, or the exclusion of implied warranties, so the above limitation\
s and exclusions may not be applicable.
In-home service requires clear, complete and easy access to the product by the Authorized Servicentre and does not 
include removal or re-installation of an installed product.  If removal \
is required to service the product, it will be at the 
discretion of the Servicentre and in no event will Panasonic Canada Inc.\
 or the Servicentre be liable for any special, 
indirect or consequential damages.
WARRANTY SERVICE
For product operation and information assistance,  please contact: 
    Our Customer Care Centre:  1-800 #:  1-866-330-0014
      Email link: www.vieraconcierge.ca
FOR PRODUCT REPAIRS, please contact Viera Customer Care Agent using the above contact info.
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in th\
e original carton. Include details of the defect claimed, and proof of date of original pur\
chase.
Viera TV (42” & over) In-home service One (1) year, parts (including panel) and labour.
Viera TV (under 42”) Carry-in service One (1) year, parts (including panel) and labour. 
						

							7475
FAQs, etc.
 Limited Warranty (for Canada)
NoteLimited Warranty (for Canada)
Panasonic Canada Inc.
PANASONIC PRODUCT - LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in m\
aterial and workmanship and agrees to 
remedy any such defect for a period as stated below from the date of ori\
ginal purchase.
In-home Service will be carried out only to locations accessible by road\
s and within 50 km of an authorized 
Panasonic service facility.
LIMITATIONS AND EXCLUSIONS
This warranty does not apply to products purchased outside Canada or to \
any product which has been improperly 
installed, subjected to usage for which the product was not designed, mi\
sused or abused, damaged during shipping, 
or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nor 
does it cover any product which is used commercially. Dry cell batteries are also excluded from coverage under this 
warranty.
This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of original 
purchase is required before warranty service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, 
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL 
DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or l\
imitation of incidental or consequential 
damages, or the exclusion of implied warranties, so the above limitation\
s and exclusions may not be applicable.
In-home service requires clear, complete and easy access to the product by the Authorized Servicentre and does not 
include removal or re-installation of an installed product.  If removal \
is required to service the product, it will be at the 
discretion of the Servicentre and in no event will Panasonic Canada Inc.\
 or the Servicentre be liable for any special, 
indirect or consequential damages.
WARRANTY SERVICE
For product operation and information assistance,  please contact: 
    Our Customer Care Centre:  1-800 #:  1-866-330-0014
      Email link: www.vieraconcierge.ca
FOR PRODUCT REPAIRS, please contact Viera Customer Care Agent using the above contact info.
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in th\
e original carton. Include details of the defect claimed, and proof of date of original pur\
chase.
Viera TV (42” & over) In-home service One (1) year, parts (including panel) and labour.
Viera TV (under 42”) Carry-in service One (1) year, parts (including panel) and labour. 
						

							HD3D Sound ViVA
TM
TQBC2488-1
Operating Instructions
54” Class 1080p Plasma HDTV
(54.1 inches measured diagonally)
Model No.TC-P54Z1
EnglishPlease read these instructions before operating your set and retain them\
 for future reference.
The images shown in this manual are for illustrative purposes only.
Quick Start Guide
(See page 8-24)
  For assistance (U.S.A./Puerto Rico), please call:
  1-877-95-VIERA (958-4372)  or visit us at www.panasonic.com/contactinfo 
  For assistance (Canada), please call:
 1-866-330-0014  or visit us at www.vieraconcierge.ca
Customer’s Record
The model number and serial number of this product can be found on its b\
ack cover. You should note this serial 
number in the space provided below and retain this book, plus your purch\
ase receipt, as a permanent record of your 
purchase to aid in identification in the event of theft or loss, and for\
 Warranty Service purposes.
Model Number      Serial Number      
Web Site: http://panasonic.net/
©
 Panasonic Corporation 2009Printed in Japan
PBS0109F0