OKI MB290 User Manual

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PC Features
• Option (B): Launch COMPANION MANAGER, select NEW 
F
AX, select the scanner source as shown below:
Add any recipient to the recipient list, click on the tab 
ADVANCED OPTIONS, select resolution FINE as shown 
below:
Finally click on the button S
AVE AS DRAFT in the lower 
right corner (floppy disk icon). The background image 
is created in the directory C:\Program 
Files\Companion Suite Pro 
LL2\Documents\FAX\Temporary and has the file 
extension .fax.
Whether you choose Option...

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PC Features
3Click on the icon   to display the available 
fields. 
To add a field, proceed as follows: 
- Select the field you want to insert by clicking the 
field palette. A stamp replaces the cursor of your 
mouse. 
- Click the location where you want to put the field 
on the model. 
- You can move or enlarge the field as you like.
4As soon as fields are inserted, save the cover 
page.
This cover page can be selected in the tab C
OVER PAGE of 
the fax send window.
Description of the tab...

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PC Features
SMS Communications
From your PC, you can send SMS to a single recipient or 
to multiple recipients using the distribution groups.
Communications being sent are monitored by means of 
the outbox, the outbox log and the outbox memory (items 
sent).
Presentation of the SMS window
Send an SMS
1Click on the icon SMS   of the window 
C
OMPANION DIRECTOR.
2Click on N
EW then on SMS.
3Enter your message in the field C
ONTENT OF 
MESSAGE provided for this purpose. 
You can use the buttons...

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PC Features
Follow-up of SMS
SMS communications are monitored by means of:
• an outbox,
• a sent item memory,
• an outbox log.
These services make it possible to have complete 
information on the terminal activity with regard to 
communications.
The outbox log is automatically printed when its contents 
fill a page. After this automatic printing, the terminal 
creates a new log.
The outbox
The following is grouped in the SMS outbox:
• requests being sent,
• send later requests,
• requests...

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PC Features
Software Uninstallation
This section describes the following procedures:
• full uninstallation of the Companion Suite Pro 
software,
• uninstallation of the drivers only.
Uninstall the software from your PC
Turn your PC on. Open an account session with the 
administration rights.
Run the programs removal from the menu S
TART 
>A
LLPROGRAMS > OKIDATA >COMPANION SUITE PRO 
LL2 > U
NINSTALL.
1A confirmation screen appears. Click on the Y
ES 
button to continue the Companion Suite...

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PC Features
5Select the OKI MB290 driver and click on the 
R
EMOVE button.
6Select the option R
EMOVE DRIVER AND DRIVER 
PACKAGE and click on the OK button. 
7A confirmation screen appears. Click on the Y
ES 
button to continue.
8Click on the D
ELETE button to confirm the removal.
To remove scan and modem drivers:
1Open the D
EVICE MANAGER window (START 
>C
ONTROL PANEL > SYSTEM > HARDWARE > DEVICE 
MANAGER or START >CONTROL PANEL > HARDWARE 
AND SOUND > DEVICE MANAGER, depending on the...

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Maintenance
Maintenance
Service
General information
To ensure that your machine is kept in the best 
conditions, it is recommended that you periodically clean 
the inner parts.
Please respect the following rules while using this 
machine:
- Do not leave the scanner cover open.
- Do not try to lubricate the device.
- Do not close the scanner cover violently or do not 
apply vibrations to the machine.
- Do not open the cartridge access cover while printing.
- Do not try to disassemble the...

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Maintenance
A wait message appears. 
The smart card is read.
9Remove the smart card from the reader, your 
machine is ready to print again.
Issues with smart cards
If you use a smart card that has already been used, the 
machine will display:
then,
If you use a defective smart card, the machine will display:
then,
If the C button is pressed while the smart card is being 
read, the machine displays:
Cleaning
Scanner reading system cleaning
When one or more vertical lines appear on the copies,...

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Maintenance
Printer issues
Error messages
When the printer encounters any of the problems 
described below, the corresponding message is shown 
on the machine display.
Paper jam
When printing, a sheet of paper may get stuck in the 
printer or the paper tray and cause a paper jam.
In case of a paper jam in the machine, the following 
message appears:
1Open the paper jam cover located at the back of 
the machine. 
2Remove the jammed sheet of paper and close the 
cover. 
3Open and close the...

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Maintenance
Scanner issues
When a paper jam occurs, the following message 
appears:
1Open the document feeder scanner cover.
2Remove the jammed paper without tearing it.
3Close the document feeder scanner cover.
4Press 
.
Miscellaneous issues
When turning on the terminal, nothing is displayed on 
the screen.
Check the connection between the power cord and the 
outlet.
The terminal does not detect the presence of the 
document inserted in the scanner document feeder. 
The message R
EADY does...