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Nortel Voice Mail Vpim Digital Networking User Guide

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    Norstar Voice Mail 
    VPIM Digital Networking
    User Guide 
    						
    							 
    Digital Networking User GuideP0886622 Issue 1.0 
    VPIM Digital Networking User Guide 
    Learning about VPIM Digital Networking 
    VPIM Digital Networking serves as a link between Norstar Voice Mail or 
    Meridian Mail systems at different locations. Networking allows the 
    exchange of Voice and Fax Messages between users at different sites 
    connected on a network via Transmission Control Protocol/ Internet 
    Protocol (TCP/IP).   
    Note:  
    Fax Messages can only be sent and received on Norstar Voice Mail 
    systems that have the FAX option installed. Ask your System 
    Coordinator for a list of FAX sites on the network.
    VPIM Digital Networking is simple to use and allows you to send a mailbox 
    message to any destination located on a network.   
    Note:  
    When using VPIM Digital Networking to send a voice message to 
    another site over the Internet, the voice message may be subject to 
    interception by unauthorised parties.
    Sending messages to mailboxes located at other sites requires you to know 
    how to use Norstar Voice Mail. This includes knowing how to open your 
    mailbox, record, send messages and retrieve messages. For Information 
    about using Norstar Voice Mail Features, refer to your   
    Norstar Voice Mail 
    User Guide  
     or   
    Norstar Voice Mail Reference Guide  
    .
    Sending a message across a network is as easy as sending a message down 
    the hall. There are two ways to send a network message, you can use: 
    •Network Delivery Mailbox
    •Site-Based Addressing
    Network Delivery Mailboxes are created by your System Coordinator.   
    Note:  
    Network messages can be composed and sent only from your 
    mailbox. A network message   
    cannot  
     be sent by using the Leave 
    Message Feature Code ( 
    Ä  á  ¡  â 
     
    ). 
    						
    							 
    2  
      VPIM Digital Networking User Guide 
    P0886622 Issue 1.0VPIM Digital Networking User Guide 
    Sending a network message 
    The figure above illustrates how network messages are sent between 
    different company sites on the same network. In the example, Sue is working 
    in the Vancouver office while Mark is in the Miami office.
    If Sue wants to send Mark a message in Miami, she has two possible 
    methods of delivery: she can send the message by using Site-Based 
    Addressing or send it to Mark’s Network Delivery Mailbox. Since Mark has 
    a Network Delivery Mailbox on the local Vancouver system, it is more 
    convenient for Sue to send the message to Mark’s Network Delivery 
    Mailbox.
    Although Mark’s Network Delivery Mailbox appears on the Vancouver 
    system the message is automatically delivered to his mailbox in Miami. The 
    network delivery information, such as the site prefix for the Miami site and 
    Mark’s mailbox number (4546) in Miami, was added to the Network 
    Delivery Mailbox when it was created. 
     Sending a message to a Network Delivery Mailbox is as easy as sending a 
    message to anyone at your site. 
    Sue 
    Ext 2222
    Vancouver
    Norstar 
    Messaging SystemMiami
    Norstar
    Messaging System
    Mark’s Network Delivery 
    Mailbox 7222
    Sue’s 
    Mailbox 2222Mark’s 
    Mailbox 4546Mark 
    Ext 4546
    Telephone Network 
    						
    							 
    VPIM Digital Networking User Guide    
    3 
    VPIM Digital Networking User GuideP0886622 Issue 1.0 
    If Mark wants to send a message to Sue in Vancouver, he must use Site-
    Based Addressing. Sue does not have a Network Delivery Mailbox on the 
    Miami system. 
    Mark needs two pieces of network delivery information before he can send 
    the message. He must obtain the Vancouver site’s Site Prefix from the 
    System Coordinator and he must have Sue’s mailbox number (2222) in 
    Vancouver. After the message is recorded and the network delivery 
    information is entered the network message is automatically delivered to 
    Sue’s mailbox. 
    Sending a network message using a Network Delivery 
    Mailbox 
    Network Delivery Mailboxes allow you to quickly and easily send messages 
    to a mailbox at a remote location. Each Network Delivery Mailbox is 
    assigned a local mailbox number and the destination site user’s name 
    appears in the company directory. The Network Delivery Mailbox makes 
    sending a message across the country as easy as sending it across the hall.
    A Network Delivery Mailbox is the pre-programmed direct address to 
    another mailbox located at a different site on the network. Network Delivery 
    Mailboxes are created by your System Coordinator. Each Network Delivery 
    Mailbox contains the destination site prefix and the destination site mailbox 
    number. To send a message using a Network Delivery Mailbox, all you need 
    is the mailbox number.
    Ask your System Coordinator for a list of Network Delivery Mailboxes.
    To send a message using a Network Delivery Mailbox:  
    1.Open your mailbox using  
     
    Ä á ¡ Ú  
     .  
    2.Enter your mailbox password and 
    press  
        
    OK
     
      or  
    £  
    .  
    3.Press  
        
    REC
     
        
    or  
      
    Ü  
    .   
    4.At the tone record your message.
    Pswd:
    OTHR  RETRY  
    0ºnewºººº4ºsaved
    PLAYººººADMIN 
    						
    							 
    4 
      VPIM Digital Networking User Guide 
    P0886622 Issue 1.0VPIM Digital Networking User Guide 
    Sending a network message using Site-Based Addressing 
    Site-Based Addressing allows you to send a message to a mailbox at a 
    different location on the network. When you use Site-Based Addressing to 
    send your message, you must know the destination site’s network address 
    and the mailbox number of the person you want to send the message to.
    Ask your System Coordinator for a list of destination sites on your network. 
    To use Site-Based Addressing: 
    5.Press  
        
    OK 
        
    or  
    £  
       
    to end the recording.  
    6.Press  
        
    OK
     
        
    or  
    £  
       
    to accept the recording.  
    7.Enter the Network Delivery Mailbox 
    number.  
    8.Press    
    SEND
     
     . Press    
    OPTS 
      to assign 
    message Delivery Options Certified, 
    Urgent or Timed Delivery. Press    
    CC 
      to 
    send the message to another recipient.  
    Note: 
    Miami  
    , sales  
      is only an example. 
    The name that was assigned to the 
    Network Delivery Mailbox will 
    appear in the display.  
    1.Open your mailbox using  
    Ä á ¡ Ú  
     .  
    2.Enter your mailbox password and 
    press 
        
    OK
     
      or  
    £  
    .  
    3.Press 
       
    REC
     
        
    or  
      
    Ü  
    .   
    4.At the tone, record your message.
    Record message:
    RETRY  PAUSE  
    Acceptºrec?
    RETRYºººPLAYºº
    Mbox:
    DIRºººººººººQUIT
    Miami,sales
    OPTSºººCCºººSEND
    Will deliver
    Pswd:
    OTHR   RETRY  
    0ºnewºººº4ºsaved
    PLAYººººADMIN
    Record message: 
    						
    							 
    VPIM Digital Networking User Guide    
    5 
    VPIM Digital Networking User GuideP0886622 Issue 1.0 
    Replying to network messages 
    When a network message is left in your mailbox, you can reply to the 
    message using the Norstar Voice Mail message Reply Feature. To reply to a 
    message you must first open your mailbox using the Open Mailbox Feature 
    Code. 
    The network Reply Feature must be enabled in order to reply to a message. 
    For more information, ask your System Coordinator. 
    5.Press 
       
    OK 
       
    or  
    £ 
      
    to end the recording. 
    6.Press 
       
    OK
     
       
    or  
    £ 
      
    to accept the recording. 
    7.Press 
      
     
    ££ 
     .
     
      
    8.Press 
       
    NETW 
     . 
    Note: 
    This display will 
      
    appear only if AMIS 
    is enabled. If AMIS is not enabled,  
    this display is bypassed and the 
    display in step 9 appears. 
    9.Enter the destination site’s Site Prefix 
    and the destination mailbox number and 
    press  
    OK 
      or  
    £ 
    . 
    10.Press 
       
    SEND
     
     to send the message as it is 
    .  
    Press 
       
    OPTS 
       
    to assign message Delivery 
    Options Certified, Urgent or Timed 
    Delivery. Press 
       
    CC 
       
    to send the message 
    to another recipient.
    Record message:
    RETRY  PAUSE  
    Acceptºrec?
    RETRYººPLAYºº 
    Mbox:
    DIRºººººººººQUIT
    Addressºtype?ºººAMIS
    Network:
    RETRY        
    
    OPTSºººCCºººSEND 
    						
    							6  VPIM Digital Networking User Guide
    P0886622 Issue 1.0VPIM Digital Networking User Guide
    To reply to a network message:
    1.Open your mailbox using               
     
    Ä á ¡ Ú .
    2.Enter  your mailbox password and 
    press  OK
     .
    3.Press  PLAY
     .
    4.After you have listened to the message, 
    press  REPLY
     .
    5.Press  MSG
     .
    6.Press  SNDR
      to send your reply to the  
    sender only, or press  ALL
      to send your 
    reply to all the people that received the 
    message.
    7.Record your reply message.
    8.Press  OK
      to end your recording.
    9.Press  OK
      to accept your recording.
    10.Press  SEND
     . Press  OPTS  to assign 
    message Delivery Options Certified, 
    Urgent or Timed. Press  CC
      to send the 
    message to another recipient.
    Pswd:
    OTHR  RETRY  
    1ºnewºººº4ºsavedººRECººADMIN
    End of message ERASE NEXT
    Replyºnetwrkºmsgºº     ººQUIT
    Replyºto: ºººALL
    Record message:
    Record message:
    RETRY  PAUSE  
    Accept rec?
    RETRY  PLAY   
    Networkºmsg
    OPTSºººCCººº
    Will deliver 
    						
    							VPIM Digital Networking User Guide  7
    VPIM Digital Networking User GuideP0886622 Issue 1.0
    Forwarding a Fax Message using Site-Based Addressing
    You can forward a received Fax Message to a VPIM Digital Networking 
    Site-Based Address and add an introductory voice message that will become 
    part of the new message. The message will appear as a Fax Message in the 
    destination mailbox.
    You can also forward a received Fax Message to a Network Delivery 
    Mailbox. Refer to 
    Forwarding a Fax Message to a Network Delivery 
    Mailbox on page 9.
    When a Fax Message is forwarded, a new cover sheet is added to the original 
    Fax Message, becoming part of the new message. However, if the Fax 
    Message already has a Norstar-generated fax cover sheet, it will be replaced 
    by a new fax forward cover sheet. This cover sheet contains: the date and 
    time the fax was created, the directory name and telephone number of the 
    sender, the telephone number of the recipient, the fax Identification (ID) 
    number and the number of pages to follow.
    To forward a Fax Message using Site-Based Addressing:
    1.Open your mailbox using 
    Ä
     á ¡ Ú .
    2.Enter your mailbox password and 
    press  OK
     .
    3.Press  PLAY
      or  Û .
    4.Press  COPY
      or  Þ  or press   NEXT  or  
    ß  until you find the Fax Message you 
    want to forward.
    5.Press
        MBOX   or  Ú  to forward the Fax 
    Message. 
    Pswd:
    OTHR  RETRY  
    1ºnewºººº4ºsavedººRECººADMIN
    Endºofºmessageº ERASEºNEXT
    CopyºfaxººOTHR 
    						
    							8  VPIM Digital Networking User Guide
    P0886622 Issue 1.0VPIM Digital Networking User Guide
    6.Press   YES  or   Ú  to record an 
    introduction to the Fax Message.
    Note:Press   NO
      or   Û   if you do not wish 
    to record an introduction to the 
    forwarded Fax Message, and proceed 
    to step 9.
    7.Press  OK
      to end the recording.
    8.Press  OK
      to accept the recording.
    9.Press  £
     £ .
    10.Press  NETW
     .
    Note:This display will appear only if AMIS 
    is enabled. If AMIS is not enabled,  
    this display is bypassed and the 
    display in step 11 appears.
    11.Enter the destination site prefix and the 
    destination mailbox number and 
    press  OK
     .
    12.Press  SEND
     to send the message as it is. 
    Press  OPTS
      to assign message Delivery 
    Options Certified, Urgent or Timed 
    Delivery. Press  CC
      to send the message 
    to another recipient.
    13.Press SEND
     to send the message now. 
    Recordºintro?
    YESººººNO
    Record Message:
    RETRY  PAUSE  
    Acceptºrec?
    RETRYºººPLAYºº
    Addressºtype?ºººAMIS
    Mbox:
    DIRºººººººººQUIT
    
    OPTSºººCCºººSEND
    Networkºmsg
    OPTSºººCCººº 
    						
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