Nortel Voice Mail 4.0 Fax User Guide

							Norstar Voice Mail FAX User Guide  17
P0886631 Issue 1.0 FAX User Guide
Forwarding a Fax message to another mailbox
You can forward a received Fax message to another mailbox and add an 
introductory message as a part of the new message. The message appears as 
a Fax message in the recipient’s mailbox. If you cannot forward a Fax 
message, ask your System Coordinator if your mailbox is set up to allow you 
to forward Fax messages.
You can also forward a received Fax Message to an external number. For 
information, refer to 
Forwarding a Fax message to an external number on 
page 19.
When a Fax message is forwarded, a new cover sheet is added to the original 
Fax message, becoming part of the new message. However, if the Fax 
message already has a Norstar-generated fax forward cover sheet, it is 
replaced by a new fax forward cover sheet. For more information, refer to 

Fax forward cover page on page 15. 
To forward a Fax message to another mailbox: 
1. Press  Äá¡Ú.
2. Enter your password and press  OK
  or  
£.
3. Press  PLAY
  or  Û.
4. The date that the fax was received and  
the Fax ID number appears on the 
display. Press ß  until you find the 
saved Fax message you want to forward.
5. Press  COPY
  or   Þ.
6. Press   MBOX
   or  Ú  to forward the Fax 
message to another mailbox.
Pswd:
OTHR   RETRY  
2 new  0 saved   REC ADMIN
> > >
 Fax:1
 > >
>> > >
>> > >
End of message  ERASE NEXT
Copy fax   OTHR 
						

							18  Norstar Voice Mail FAX User Guide
FAX User Guide P0886631 Issue 1.0
7. Press  YES  or   Ú  to record an 
introduction to the Fax message.
Note:Press  NO
  or  Û  if you do not want 
to record an introduction to the 
forwarded Fax message, and go to 
step 10.
8. Record the introduction and press  OK
   
or  £to end the recording.
Note:Press   RETRY
  or  Ú  to re-record the 
introduction, or press  PAUSE
   or  Û  
to pause while recording the 
introduction.
9. Press  OK
  or  £  to accept the 
recording.
10. Enter the mailbox number where you 
want to forward the Fax message, or 
press  DIR
  or  £  to use the Company 
Directory.
11. Press  SEND
  or  £ to forward the 
message without a delivery option. Paul 
Wayne is an example of a mailbox 
owner in this display. Press  OPTS
  or  
Ü to assign message Delivery options 
Certified, Urgent, Private or Timed 
Delivery.
12. To send this message to another mailbox 
owner, press  YES
  or Ú and repeat 
steps 6 to 11 . Press  QUIT
 or  ¨  to 
end this session.
Record Intro?
YES     NO
Record message:
RETRY  PAUSE  
Accept rec?
RETRY  PLAY   
Mbox:
DIR         QUIT
Wayne, Paul
OPTS   CC   
Another copy?
YES          QUIT 
						

							Norstar Voice Mail FAX User Guide  19
P0886631 Issue 1.0 FAX User Guide
Forwarding a Fax message to an external number
You can also forward a received Fax message to an external number. 
However, no introductory message can be added to the Fax message.
To forward a Fax message to an external number: 
1. Press  Äá¡Ú.
2. Enter your password and press  OK
  or  
£.
3. Press   PLAY
  or  Û.
4. The date that the fax was received and  
the Fax ID number appears on the 
display. Press ß  until you find the Fax 
message you want to forward.
5. Press   COPY
  or   Þ.
6. Press  OTHR
  or  Û.
7. You are prompted to enter the recipient’s 
name (maximum eight characters). 
Using the telephone dialpad, enter the 
name of the recipient. After each letter, 
you must press  £  to enter the next 
letter. If there is an error in the name, 
press  RETRY
  and re-enter the name. 
Press  OK
  to accept the name. For more 
information about using the Norstar 
dialpad, refer to the Norstar Voice Mail  
Reference Guide.
8. Press  PHONE
  or Ú to enter the fax 
telephone number. Press  EXT
  or  Û to 
enter the fax extension number.
Pswd:
OTHR   RETRY  
2 new 0 saved  REC  ADMIN
> > >
 Fax:1
 > >
>> > >
>> > >
End of message  ERASE NEXT
Copy fax
MBOX   
Name:
RETRY  BKSP   
Destination:    EXT 
						

							20  Norstar Voice Mail FAX User Guide
FAX User Guide P0886631 Issue 1.0
Fax System Group message (Fax Broadcast)
A Fax System Group message can be sent whenever you want to notify a 
special group by way of a fax, of a pending event or company notice that 
only pertains to that group. All Fax System Group Lists are created by the 
System Coordinator.
About the Fax System Group List
A Fax System Group List is a collection of fax machines from other 
locations. When you send a Fax message to a Fax System Group List, each 
fax machine in the Fax System Group List receives the same Fax message. 
Ask your System Coordinator to publish a list of fax machines in each Fax 
System Group List. 
If you would like a Fax System Group List for your specific needs, ask your 
System Coordinator to create one for you. When you give the System 
Coordinator the information, include:
• all the names of the recipients
• a list of the fax machine numbers
• the Fax System Group List name9. Enter the fax telephone number and 
press  OK
 or £ .
10. Press  OK
  or £ to accept the fax 
telephone number represented here by 
the  . Press  ADD
  to add special 
characters to the fax telephone number. 
For information on adding special 
characters, refer to the 
Norstar Voice Mail User Guide.
11. Norstar Voice Mail forwards the Fax 
message.
12. Press  YES
  or Ú and repeat steps 6 to 
11 to send this message to another 
external number. Press  QUIT
 or  ¨  to 
end this session.
Dest ph:
RETRY         
> > >
ADD           
Msg sent
Another copy?
YES         QUIT 
						

							Norstar Voice Mail FAX User Guide  21
P0886631 Issue 1.0 FAX User Guide
Sending a Fax System Group message (Fax Broadcast)
Before you send a Fax System Group message, ensure that your System 
Coordinator has added the Fax System Group List, and the List contains all 
the fax machines that are to receive the Fax message.
To send a Fax System Group message from your Norstar telephone: 
1. Press  Äá¡Ú.
2. Enter your password and press  OK
  or  
£.
3. Press   PLAY
  or  Û.
4. The date that the fax was received and  
the Fax ID number appears on the 
display. Press ß  until you find the Fax 
message you want to forward.
5. Press   COPY
  or   Þ.
6. Press  MBOX
   or  Ú  to forward the Fax 
message to another mailbox.
7. Press   NO
  or   Û.
Note:The Fax Group List recipients will not 
be able to hear the voice introduction.
8. Enter the Fax System Group List 
number.
9. Press  SEND
  or £ to send the Fax 
message. Press  OPTS
  or  Ü to assign 
message Delivery options Certified, 
Urgent, Private or Timed Delivery. Press  
CC
  to send the message to another 
recipient.
Press  ¨  to end this session.
Pswd:
OTHR   RETRY  
2 new 0 saved  REC  ADMIN
> > >
 Fax:1
 > >
>> > >
>> > >
End of message  ERASE NEXT
Copy fax   OTHR
Record Intro?
YES     
Mbox:
DIR    QUIT

OPTS   CC    
						

							22  Norstar Voice Mail FAX User Guide
FAX User Guide P0886631 Issue 1.0 
						

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P0886631 Issue 1.0
Printed in Canada