Nortel Voice Mail 4.0 Fax User Guide

 
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Norstar Voice Mail 4.0 FAX
User Guide 

 
P0886631 Issue 1.0 FAX User Guide 
Contents 
Norstar Voice Mail FAX User Guide   1
Learning about the Norstar Voice Mail FAX option   1
 About the virtual Fax line   2
Your Personal mailbox greeting   2
Recording a Greeting   3
Receiving a Fax message   4
Retrieving Fax messages   5
Transferring a Fax message to your mailbox   6
Setting the Preset fax machine   6
Printing Fax messages   8
Printing all the new or saved Fax messages in your mailbox   8
 Printing a Fax message   11
Fax cover sheet   15...

 
ii  
  Contents 
FAX User Guide P0886631 Issue 1.0 

 
P0886631 Issue 1.0 FAX User Guide 
Norstar Voice Mail FAX User Guide 
This guide explains how to use the Norstar Voice Mail FAX option with 
your personal mailbox. It explains how to receive, print and send fax 
documents (Fax messages).
All Norstar telephones provide Norstar Voice Mail voice prompts. On 
telephones with display buttons, the voice prompts are delayed for five 
seconds. If you don’t see an option on your telephone display, wait for the 
voice prompt to announce the additional options....

 
2  
  Norstar Voice Mail FAX User Guide 
FAX User Guide P0886631 Issue 1.0 
 About the virtual Fax line 
A line can be assigned to a mailbox to act as a virtual fax line. Any Fax 
messages sent to the virtual fax line bypass the greeting and Automated 
Attendant. The Fax message is sent immediately to your mailbox. This Fax 
message is accessed in the same way that you access other Fax messages. For 
more information about accessing Fax messages, refer to 
Receiving a Fax 
message on page 4.
See your...

 
Norstar Voice Mail FAX User Guide    
3 
P0886631 Issue 1.0 FAX User Guide 
Recording a Greeting 
To record a Greeting:  
1. Press   
Äá¡Ú  
.
2. Enter your password and press    
OK
 
    
or   
£  
. Your unique password was 
determined when you first opened your 
mailbox and performed the initialization 
steps.
If you are recording a greeting from a  
telephone that has not been assigned to 
your personal mailbox, press   
   
OTHR
 
. The 
display shows the    
Log:  
  prompt. When 
this prompt...

 
4 
  Norstar Voice Mail FAX User Guide 
FAX User Guide P0886631 Issue 1.0 
Receiving a Fax message 
You can receive two types of Fax messages: non-voice introduced and voice 
introduced. An introduction is a voice message the caller leaves with the Fax 
message. In a non-voice introduced Fax message, the caller only leaves the 
Fax message. 
It is not possible for a caller to send a Fax message to your personal mailbox 
by using the autosend feature on their fax machine. If the caller attempts to 
use...

 
Norstar Voice Mail FAX User Guide   
5 
P0886631 Issue 1.0 FAX User Guide 
When you receive a message in your mailbox, your telephone display shows:
                                      
This display indicates that you have a new voice message or a Fax message 
in your mailbox. To check messages you must open your mailbox.
To open your mailbox:
An average Fax message, consisting of text only, uses 10 seconds of mailbox 
message time per page. A Fax message that contains graphics can use as 
much as...

 
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  Norstar Voice Mail FAX User Guide 
FAX User Guide P0886631 Issue 1.0 
Transferring a Fax message to your mailbox
When a caller is attempting to leave a Fax message in your mailbox and you 
answer the call, transfer the call to your mailbox. Inform the caller that you 
are transferring them to your mailbox. 
To transfer a fax call to your mailbox:
1. Press  Ä
 á ¡Ý. Do not put the call on hold.
The caller hears your mailbox greeting.
If you answer your telephone and hear a fax tone, transfer the...