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Nortel Modular Ics 6.1 Installer Guide

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Message Waiting Indication
MWI allows the host system (Meridian 1) to notify a telephone 
on the Norstar system of a call waiting.
Special requirements:
• Over a PRI SL-1 line: Meridian 1 must be on Release 19 
or greater.
• Meridian 1 requires the network ID of the Norstar system, 
which is defined under Dialing Plan, Private Network. 
This is a number between 1 and 27, and is defined by the 
Meridian system...

Page 152

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MWI programming
Camp-on
A call received by the Meridian attendant can be assigned to a 
telephone anywhere in the MCDN network, when the 
following situations are valid:
• the target telephone rings busy when the attendant calls 
and there are no free keys on target telephone
• DND regular feature is inactive
• DND on busy feature is inactive
Norstar programming M1 programming
Telco features, VMsg Ctr Tel 
Numbers:
Voice...

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The target user sees that there is a call camped on the 
telephone. The called user can then:
• clear a busy lines and take the call
• choose to reject the call, using F814 
• indicate Do Not Disturb, using F85.
The diagram below demonstrates the call path for a Meridian 
attendant to camp a call on a telephone in the Norstar system.
Camping a call on a network telephone
Norstar
Meridian-based 
central attendant
Te l e p...

Page 154

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Break-in
The Meridian attendant can break into an on-going call from a 
telephone in the Norstar system, if these situations are valid:
Break-in can occur when these situations are valid:
• Target Norstar telephone is busy but still has a free 
intercom or line key.
• There is no camped call on the target telephone.
• DND busy is turned on, although the attendant can 
override a busy signal, if it is turned off, by...

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Breaking into a Norstar call path
Only post-dial break-in is supported by MCDN:
1. Attendant dials destination number.
2. If a busy tone is heard, the attendant presses the BKI 
button.
Attendant is given access to the conversation.
You can set a level of priority that will determine if a telephone 
will allow an attendant to break in. This is referred to as setting 
the Intrusion level. 
How the intrusion hierarchy...

Page 156

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Set the Intrusion level for each telephone under 
Capabilities. 
1. At Terminals&Sets, press ≠ and enter the DN 
number for the telephone to which you want to add 
intrusion levels. 
The telephone displays : or 
.
2. Press ≠. The display shows Line Access.
3. Press ‘ until you reach Capabilities.
4. Press ≠. The display shows Fwd no answer.
5. Press ‘ until you reach Intrusion.
6. Press ≠. The display shows Protect lvl....

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Configuring centralized voice mail
System configuration for centralized voice mail depends on 
where the NAM is connected. The system with the NAM is 
configured using the voicemail DN and a target line. The 
systems that are remote to the NAM are configured through 
the Telco features sections.
Installation instructions about installing Norstar voice mail as 
a centralized voice mail system, are explained in the...

Page 158

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7. Press – until you reach the top level, then press 
‘. The prompt displays Lines.
8. Press ≠. The prompt displays Show line.
9. Enter the target line number you entered in step 5.
10. Press ≠. The prompt displays Trunk/line data.
11. Press ≠. The prompt displays Line Type.
12. Press ‘. The prompt displays Rec'd #.
13. Enter the DN for the voice mail system.
14. Exit programming.
Remote system
On the nodes that are...

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Set Telco features for the VM DN
1. Press – until you reach the top level, then press 
‘ until the prompt displays Terminals&Sets.
2. Press ≠. The prompt displays: Show set: 
3. Enter the DN for the voice mail system.
4. Press ≠. The prompt displays Line access.
5. Press ‘ until the prompt displays Telco 
features.
6. Press ≠. The prompt displays Feature Assign.
7. Press ≠. The prompt displays Show line.
8. Enter the line...

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7. Press ≠. The prompt displays Use:.
8. Press CHANGE
 to until you reach Routing tbl. 
9. Press ‘. The prompt displays Tel #:.
10. Enter the number to access the external voice mail system.
11. Exit programming.
Using centralized voice mail
If you use NVM, ensure that you provide the correct user cards 
for system access. Users with telephones connected to the 
Meridian or Norstar unit on which NVM is installed, use...
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